Fees are calculated on a needs-based assessment
Open door policy
Secure Parking available to the front and rear of the building
Braeburn Lodge has a Review Score of 9.9 (9.926) out of 10, based on 43 reviews in the last 2 years. Over all time Braeburn Lodge has 68 reviews.
Review from Ken D (Son-in-law of Resident) published on 15 June 2023
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so very much for your lovely review. It is an absolute pleasure to look after your family member. I will pass this on the our wonderful staff team.
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Review from Sandie D (Daughter of Resident) published on 10 June 2023
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Review from Jane M (Daughter of Resident) published on 17 April 2023
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Reply from Grant Douglas, Operations Director at Braeburn Lodge
Thank you for your lovely review and so pleased your mum has settled and is happy in Braeburn Lodge.
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Review from J H (Granddaughter of Resident) published on 16 February 2023
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Reply from Grant Douglas, Operations Director at Braeburn Lodge
Thank you for your lovely review! We will pass this onto the team at Braeburn.
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Review from S B (Daughter of Resident) published on 2 September 2022
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Review from E F (Daughter-in-law of Resident) published on 24 March 2022
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you, for your lovely review and comments. It's our pleasure to look after your family, like our own.
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Review from Samantha B (Daughter of Resident) published on 12 October 2021
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Review from J S (Wife of Resident) published on 4 October 2021
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so much for your kind words and feedback. We will pass your lovely comments to our staff team.
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Review from Linda J (Daughter of Resident) published on 22 March 2021
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Reply from Yasemin Ucan, Home Manager at Braeburn Lodge
Thank you so much for this review, the team will be thrilled!
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Review from Caroline B (Daughter of Resident) published on 15 March 2021
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Review from Julie T (Daughter of Resident) published on 15 March 2021
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Review from Liz H (Daughter of Resident) published on 15 March 2021
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Review from Josh B (Grandson of Resident) published on 15 March 2021
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Review from Chris M (Son of Resident) published on 15 March 2021
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Review from Amanda R (Daughter of Resident) published on 15 March 2021
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Review from Angela N (Next of Kin) published on 9 June 2020
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Reply from Grant Douglas, Operations Director at Braeburn Lodge
Thank you for your lovely review I will pass this onto the staff Team.
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Review from Karen E (Daughter of Resident) published on 7 February 2020
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Review from Ed E (Grandson of Resident) published on 5 February 2020
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Review from Sharon J (Daughter of Resident) published on 3 February 2020
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Review from Richard C (Son of Resident) published on 3 February 2020
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The Review Score of 9.9 (9.926) out of 10 for Braeburn Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.926 for Braeburn Lodge is calculated as follows: ( (474 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 511 Ratings = 4.926
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Braeburn Lodge is based on 43 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 43 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Aug 2019
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Job Title: Registered Manager
Joined: 2015
Enjoys gardening in her spare time.