Fees are calculated on a needs-based assessment
Open door policy
Secure Parking available to the front and rear of the building
Braeburn Lodge has a Review Score of 9.9 (9.926) out of 10, based on 43 reviews in the last 2 years. Over all time Braeburn Lodge has 68 reviews.
Review from Bob S (Brother of Resident) published on 31 January 2020
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Review from David R (Son of Resident) published on 15 July 2019
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Reply from Grant Douglas, Operations Director at Braeburn Lodge
Thank you for your lovely review which will be passed to our dedicated team at Braeburn Lodge.
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Review from G W (Son of Resident) published on 26 December 2018
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Review from Karen W (Daughter-in-law of Resident) published on 17 December 2018
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Review from Robert B (Son-in-law of Resident) published on 8 November 2018
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Review from Brenda H (Friend of Resident) published on 2 November 2018
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Review from Sarah M (Wife of Resident) published on 24 October 2018
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Review from Kim W (Daughter of Resident) published on 22 October 2018
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Treated with Dignity
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The Review Score of 9.9 (9.926) out of 10 for Braeburn Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.926 for Braeburn Lodge is calculated as follows: ( (474 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 511 Ratings = 4.926
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Braeburn Lodge is based on 43 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 43 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Aug 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2015
Enjoys gardening in her spare time.