Barchester Queens Manor Care Home

Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.

I joined the home in February 2024. I worked in administration and childcare - including additional support needs, and running a registered childcare service, before joining the private care home sector in 2010. I have worked as a nursing home manager since 2015.

I have 14 years of experience working with older people and those living with Dementia and am passionate about ensuring all of our residents receive the best possible care and experience alongside my team look forward to welcoming you to our home.

Hi, my name is Coral and I am Deputy General Manager here at Queens Manor.

I began working with Barchester when Queens Manor first opened after I moved up to Edinburgh from Swindon. I started working in care as helping others and making a difference gives me purpose and drive and I continuously strive to improve my skill set every day so that the residents receive the best possible care and so that I can lead the team well – After being promoted to Head of Unit and now after a very successful interview period, I have now been promoted to Deputy General Manager and I am super excited for the future here at Queens Manor.

I love getting to know the residents, their families and I love the partnerships I’ve made with my colleagues and the wonderful team here.

Hi, my name is Hayley, and I am the Administrator here at Queens Manor.

I have experience working in the care sector since 2006 both clinically and administratively; this has given me a great insight into the needs and desires of people moving into a care community. I started working at Queens Manor in 2018 as the home administrator and worked together with the concierges to ensure the smooth running of the home.

I love that I can work in a job I enjoy with a great team and I feel privileged to be part of this flagship home.

Hi, my name is Shannon and I am Head of Lifestyle and Enrichment here at Queens Manor. I have come to Queens Manor with 6 years of experience in the planning, activities and events sector.

I ensure that I and the team get to know each resident's preferences so that we can deliver a person-centred programme of events and activities within the home - Including activities that positively impact physical, emotional and mental wellbeing. I strongly believe that creating great moments and memories for our residents and embracing their individuality with tailor-made activities is the way forward.

In an era of developing technologies, we are using new ways of reaching out to family and friends - through Zoom, Skype and Facebook Portal. We hope that our residents never feel alone or too far away from their loved ones this way. Each day I like to ensure that our residents enjoy themselves in a calm, stimulating and fun environment, whilst creating bonds with each other and staff.

Hello! My name is Raymond Thomson and I am the Head Chef at Queens Manor Care Home.

Here at Queens Manor, we provide a wonderful choice of beautiful, delicious and nutritious dishes. The food and dining experience at Queens Manor is recognised as an integral part of the lifestyle here at the home and I am committed to working alongside the Head of Lifestyle to ensure that our residents needs and expectations are not only met, but exceeded.

When I was a child I spent a lot of time with my brother, who was a chef – this is how I caught the Chef Bug and from here I dedicated my time to developing my skills and becoming great at what I do!

Having a background in hotels, weddings and events I have the knowledge and experience to cater to our residents individual dietary needs, as well as the creativity to ensure that our mealtimes are also exciting times!

Hi, my name is Kathleen, and I am the concierge here at Queens Manor.

I have had a long history of working with the public and felt that it was time for a new challenge in my life. Every day is different here at Queens Manor, no two days are ever the same. It has been wonderful getting to know the team as it grows and develops.

The best part of my job is meeting new people, showing them what we provide and getting to know each person well as they move in and become part of Queens Manor Community

My name is Jennifer and I am one of the Team Leaders here at Queens Manor. My role is to ensure that all of the residents are receiving the care and service that they deserve – this ranges from personal care to lifestyle choices. Having worked in care settings for over 17 years, I bring with me a wealth of knowledge to ensure that expectations are not only met, but exceeded.

One of my favourite parts of working at Queens Manor is definitely talking to the residents and hearing about their life stories – It is truly amazing to hear everyone’s backgrounds and different spiritual, cultural and professional travels.

I always say choose a job you love & you will never work a day in your life, and this very much remains true for my role at Queens Manor.

My name is Nicoleta and I am the Head Housekeeper at Queens Manor.

When asked what my favourite part of my job is, I really struggled to think of just one thing. If I had to choose, I would say building relationships with the residents and my colleagues.