Briggs Lodge Residential and Nursing Home

London Road, Devizes SN10 2DY
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9.7 41 Reviews
  • Briggs Lodge Residential and Nursing Home, Devizes
The team at Briggs Lodge are proud of the home’s Good CQC rating (April 2023). This is testament to the dedication of the team, who provide residential, dementia, nursing, palliative and respite care, which can be pre-booked in advance.

Run by not-for-profit provider Sanctuary Care, highlights of the home’s report include comments about how welcomed loved ones feel, how kind and caring the staff are and how well managed it is (read more below).

The team at Briggs Lodge share Sanctuary Care’s vision of Enriching Lives, which is centred around the six senses people need to be happy and fulfilled – a sense of achievement, belonging, continuity, purpose, significance and security. Following their Enriching Lives framework, staff work closely with residents to meet their senses and achieve their goals.

The home has beautiful spaces for the residents to enjoy, with a warm and homely feel. The spacious bedrooms have walk-in wet rooms. Some of the ground floor bedrooms have doors opening out onto the gardens.

There is a vintage tearoom, which has a balcony overlooking the gardens, where residents can enjoy tea and home-baked cakes with loved ones, who are welcome to visit at any time. And the garden room and library are also lovely spaces to enjoy.

The home has a cinema room, for movie nights and a hair and beauty salon, complete with a nail bar, for those who like a spot of pampering!

There are light and airy lounge and dining rooms, where residents can enjoy delicious home-cooked meals, prepared by the chef, as well as afternoon tea, with home-baked cakes served daily.

Outside, the garden is a lovely area to relax in, with wheelchair-friendly pathways and raised beds, for those who enjoy a spot of gardening.

Briggs Lodge is situated in the heart of Wiltshire, in the pretty market town of Devizes, with excellent transport links, it is a short walk from the local shops and a museum.

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Care Provided by Briggs Lodge Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Florence Calica (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Briggs Lodge Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,282
    • Self-Funded Nursing Care from £1,499
    • RESPITE Self-Funded Residential Care from £1,282

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1282 and for nursing care £1499, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Briggs Lodge Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Briggs Lodge Residential and Nursing Home Reviews (41)

Total of 41, showing 21-40
9.7

Briggs Lodge Residential and Nursing Home has a Review Score of 9.7 (9.690) out of 10, based on 13 reviews in the last 2 years. Over all time Briggs Lodge Residential and Nursing Home has 41 reviews.

Overall Experience

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Review from Janet W (Sister of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is well looked after and very happy here and if he is happy so am I. He really enjoys his food and the company.

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Review from Lois C (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As this was my mum's first respite stay, I was understandably anxious, but my fears were soon completely allayed. The staff and management were excellent and nothing was too much trouble. The rooms are excellent, with great facilities and Mum slept extremely well during her visit. The food was of excellent
quality and very plentiful. Always a cup of tea on hand. The activities provided something for everyone and Mum loved them all. Thank you for looking after her so well.

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Review from Duncan F (Nephew of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle found it difficult to settle into the care home, due to being 93 years old and living independently most of his life. I found the staff at Briggs Lodge very flexible with my uncle's needs. They also had to deal with my sister trying to influence my uncle, leaving in a confused and angry state
after her visits. The management staff have my full support. They keep me informed fully of my uncle's conditions, needs and well-being. I would recommend this care home to others.

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Review from Chris B (Son of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally quite happy with Mother's care over the last six months. The staff are helpful and polite. The only issues are visiting restrictions and answering of phones. You have to book a visit but can take three or four hours to get a response. The same applies to getting access/answer at the door.
Have stood outside ringing the bell for 10-15 minutes, especially at the weekend.

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Review from Mary S (Daughter of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only in the home for 5 months but in that time he thoroughly enjoyed it, he always referred to it as his new home. The staff were absolutely brilliant with dad. Every time I visited they were very welcoming to me and dad's great-grandson. My dad spoke fondly of all the staff regularly especially
the receptionist who went above and beyond to help dad. Thank you to all the staff for caring for my dad with such professionalism.

Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you so much for your 5* review and kind words for our team at Briggs Lodge Residential and Nursing Home - it is so appreciated. It is wonderful to hear how fond of our team your dad was and that you always felt welcome with us at Briggs Lodge. Best wishes.


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Review from M W (Son of Resident) published on 14 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the care provided to my mother by the staff at Briggs Lodge. My mothers stay was only two and a half months and during that time she had some complex needs. I found the staff to be caring and informative and my mother was well looked after. The home and facilities were always
clean and well maintained and there were always staff available to answer queries and provide support when required.

Reply from Lisa Mccauley, Social Media Officer at Briggs Lodge Residential and Nursing Home

Thank you for taking the time to leave a review for Briggs Lodge. We appreciate your feedback and your kind words about our wonderful team and our care home. It was our pleasure to care for your mother and make sure she enjoyed her stay with us. Best wishes, Lisa.


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Review from R P (Daughter of Resident) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home staff provide an excellent and personal level of care for the resident and my family were very comforted by the care taken of my mother in her last years and particularly months.

Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words - they are so appreciated. Best wishes, Fae


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Review from W P (Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoy the company and conversation.

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Review from H K (Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's comfortable and the food is good and the residents are friendly.

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Review from B W (Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a different life that I have been used to as I was living in my own flat and I have found it difficult to mix with everyone, but I have to and am doing so as I can't go back. I must look forward. All the staff are great and look in often as I am inclined to stay in my room.

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Review from G G (Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very hard to grasp as people came and went and soon found out no males to talk to, so I just had to push myself in with the ladies and even took exercises when no activity lady here, the ladies liked it.

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Review from D W (Son of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I dealt with the paper work for my dear mother in January I was treated very well, everyone that I met were very friendly. I am very happy with the care that my dear mother is receiving at all levels and to this day my feelings have not changed. When visiting you are greeted at the main door by
a very pleasant young lady and you are given a Covid test before you may enter, if your test is negative then you are escorted to your selected resident. Briggs Lodge Residential and Nursing Home is a home to be proud of.

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Review from John G (Relative of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative took up residence just before the first lockdown so we cannot say too much about the running of the home as we have not been able to visit for much of the time. We have been in regular contact and have been impressed by the information, support and assistance the staff at Briggs Lodge have
provided to the family as well as the care and attention they have given to our loved one.

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Review from Sarah W (Niece of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t ask for a kinder, more caring nursing home for my aunt. The interaction with myself is excellent and the staff go out of their way to help at all times. My relative is extremely comfortable and happy here.

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Review from Anne C (Daughter of Resident) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the family is delighted with the care of our relative at Briggs Lodge Residential and Nursing Home. During the 18 months she has lived there, she has been treated with kindness and respect. The care, catering, laundry, and cleaning services are of an exceptionally high standard. My mother often
says how lovely the staff are and is very happy. Briggs Lodge has worked hard, during the pandemic, to ensure contact with family is maintained by offering a range of visiting and virtual visiting options. We are very grateful that the care home has worked hard to keep us in touch. Finally, the accommodation and facilities are wonderful and have provided Mum with a lovely environment.

Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for taking the time to review Briggs Lodge and for your kind words. It is wonderful to hear how delighted you are with the care provided to your mother - it really is appreciated by our team. Best wishes, Fae.


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Review from Geraldine S (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At 96 my mother fractured her hip and had a fall. Sadly, we had to make the decision for Mum to go into a care home. For the family, it was important to find the most suitable accommodation.
After one year I decided her first home was not the right place. Searching, I came across Briggs Lodge, Devizes.
This care home made us feel like part of the family. Warm, comforting and always supporting. Staff were excellent, the room clean, food good, with a coffee room and cinema. It is just like a hotel.
Mum passed away in her 100th year. If you are like us and having to make a hard decision – we recommend Briggs Lodge, Devizes.

Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for taking the time to write such a heart-warming review - your feedback and kind words are endlessly appreciated by our team. Thank you again.


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Review from Teresa B (Daughter of Resident) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I don't believe any care home will be as we first imagine - there are so many criteria to meet and satisfy, not least those of family members. Care and safety are for me the primary concern - if they are good, then my mind is at rest and my family member will be happy and as content as they can be
in the home. Briggs achieve this with excellent staff and a listening approach. With so many individual needs to meet, I think they do extremely well, albeit it is difficult to measure during COVID when one is unable to visit inside the home.

Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words - they are truly invaluable to our team. Best wishes, Fae.


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Review from A W (Son-in-law of Resident) published on 20 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well-appointed home, very clean, en-suites and laundry excellent. Caring staff. Cinema and cafe very good idea also garden room. Good to have accessible outdoor space. Good range of activities and visits to home.
More space around bed would be appreciated. Footstools in the lounge too high and
heavy for residents to move, TV remotes too small to be easily used. Could these be rectified?
Overall very pleased.

Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for your kind words about our home and team. As a new home, we are always eager to hear your feedback and I will most definitely pass this onto Graham and the team. Many thanks, Fae.


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Review from Pat B (Daughter of Resident) published on 10 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

General care good, however severe shortage of staff, especially when two required to assist a resident. Also an extreme shortage of equipment, such as hoists and wheelchairs.
Staff excellent but constantly under pressure due to shortage.

Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for your kind words about our team - Graham is aware that there were a couple of days recently when the wheelchairs were being serviced/repaired but wants to thank you for bringing it to his attention further and for your feedback. Best wishes, Fae.


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Review from J U (Daughter-in-law of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff excellent and extremely caring. Nothing too much trouble, polite and helpful. Food seems to be excellent. Room airy and light, with a lovely view of the gardens and surrounding trees. Briggs Lodge is a very nice residential home, but with insufficient parking for such a rural area.

Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for your lovely review and feedback; I will be sure to pass all of this onto Graham and the team. Best wishes, Fae.


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Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Briggs Lodge Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for Briggs Lodge Residential and Nursing Home is calculated as follows: ( (111 Excellents x 5) + (32 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 149 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.985 Points relating to the number of positive Reviews for Briggs Lodge Residential and Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 13 Positive Reviews ÷ 13.2 = 0.985

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (5)

Florence

Florence Calica

Job Title: Home Manager

Joined: 2023

Florence joined our team as home manager in 2023 and brings with her a wealth of experience.


Kevin

Kevin Humphries

Job Title: Maintenance Operative

Joined: 2019

I love the variety of my role as a maintenance man at Briggs Lodge.


Jenni

Jenni Grant

Job Title: Activities Coordinator

Joined: 2019

I just love seeing our residents smile when they take part in our range of activities.


Sarah

Sarah Ledbury

Job Title: Domestic Supervisor

Joined: 2019

Speaking of her role, Sarah says it’s like working with family. She gets a real buzz out of helping her residents and making Briggs Lodge a true home for them.


Laura

Laura Le Lerre

Job Title: Receptionist

Joined: 2022

Laura is our wonderful receptionist at Briggs and loves welcoming our residents' loved ones and friends when they visit the home.


She says: "I love chatting to our residents and hearing all their fabulous stories".