Westhill Park

1 Chataway Drive, Off Nina Carroll Way, Kettering NN15 7FF
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9.8 93 Reviews
Located in the market town of Kettering, Westhill Park is purpose-built and finished to a very high standard, whilst incorporating the latest supportive care technology.

The home provides friendly and comfortable residential and dementia care for up to 66 residents in single en suite rooms with wet room provision. Facilities include peaceful and cosy lounges as well as a hair and beauty salon and a bar area.

Residents are at the heart of the home, and the dedicated care team takes the time to get to know each resident as an individual. They work with them to create detailed care plans that ensure their changing needs are always met and their preferences are taken into account.

Operated by Anchor, one of England's largest not-for-profit providers of housing and care for those over 55 years of age, Westhill Park continues to welcome new residents.

Anchor continually reinvests the money it makes into its retirement properties and care homes to raise standards and provide a high-quality service to surpass customer’s expectations.
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Care Provided by Westhill Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sharmaine Hall (Home Manager)
  • Admission Criteria
    • Please contact Westhill Park directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Westhill Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,536
    • Self-Funded Residential Dementia Care from £1,536
    • RESPITE Self-Funded Residential Care from £1,536
    • RESPITE Self-Funded Residential Dementia Care from £1,536

  • Our Inclusive fees include all care and facilities plus extras such as hairdressing, chiropody and trips. For further information regarding fees, please contact Westhill Park directly.
  • (these prices are only a guideline, please contact Westhill Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Westhill Park.


  • Parking

  • Onsite parking is available, including disabled spaces.


Westhill Park Reviews (93)

Total of 93, showing 61-80
9.8

Westhill Park has a Review Score of 9.8 (9.806) out of 10, based on 38 reviews in the last 2 years. Over all time Westhill Park has 93 reviews.

Overall Experience

  • 79
  • 10
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  • 3
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Date Published

93
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Review from Steven C (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the outbreak of Covid-19 we have been unable to visit Mum at Westhill Park, but we have seen her every week by video call which was instigated by the home, and it’s so nice and reassuring to see Mum so happy and well cared for. They have also called us twice a week to update us on the health and
well-being of Mum and if any changes have had to be made to ensure the resident's and staff safety. This has been excellent and at all times the team at Westhill Park have shown their dedication and how much they care. It is truly appreciated, especially at this worrying time. Thank you to everyone who works at the home, you have been very special.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for your review and for your wonderful comments. We are delighted to hear your feedback and we will, of course, continue to do all we can to keep your mother connected to you during this difficult time. We share all of the feedback we receive with the entire team who will be delighted to hear how you feel about us. Thank you very much again for all of your comments.


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Review from Vicky G (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The last few weeks for these guys must have been so tough, but the staff have been brilliant and giving us an update every few days which as a family we have really appreciated.
We can not express enough how grateful we are to the whole team for being there for the residents during these crazy times.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you so much for your feedback and taking the time to write a review. We will ensure our staff receive this lovely feedback; they put their hearts and souls into caring for our residents every day and will be thrilled to hear your comments. Thanks again, it is very much appreciated.


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Review from Elizabeth H (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the outstanding care my mother has had during this difficult time. The Coronavirus has had devastating effects, and the Westhill staff have carried out their various jobs brilliantly. They have been so kind and caring, and totally committed to looking after the residents
in a professional way. My mum has been very happy with her care, and although she didn't like isolating in her room, she understood why it was necessary. The staff have provided some great entertainment for the residents knowing how hard they must be finding the situation, not seeing their families and friends. Being able to see my mum on a video call or speak on the phone has been very reassuring. I can only say a huge thank you to the Westhill staff, every one of them, for looking after my Mother so well.
Best wishes to you all and keep safe.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you very much for taking the time to write a review. We are delighted to receive your lovely feedback and will, of course, continue to do all we can to keep you connected to your loved one. All our reviews are shared with the entire team, who too will be delighted to receive your feedback. Thank you very much again for all of your comments, we can’t say enough how much we appreciate them.


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Review from Melanie T (Daughter-in-law of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum arrived she could not have been made more welcome. Her bed was covered with towel swans and decorative covers. A welcome basket and card from the staff was on the table. Everyone is very friendly and do their best to make her feel at home. Her pain relief has been sorted and a district nurse
involved in her care on day 3! As a retired school cook, she knows what she means when she says the food is lovely! Thank you Westhill Park.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to review our home. We are delighted to hear such positive feedback, which we will share with the entire team as they love to learn how all their hard work is received. Thanks again for all of your wonderful comments.


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Review from Debbie S (Daughter-in-law of Resident) published on 18 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old father-in-law moved into Westhill Park in November 2019 and our family are very happy about the care he receives. The staff and facilities are wonderful and there are always plenty of activities. Dad particularly enjoys the 'gym' where he likes to do some cycling on a specially adapted
machine. The home are also able to take him to his hospital appointments which is especially helpful. When Dad was unable to video call with us on his tablet, a brief email to the home ensured a quick response and he was up and running once more. This was a relief as we live overseas and video call is the easiest way for him and us to communicate.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to review our home and for your positive feedback. We share all of the feedback we receive with the entire team as it demonstrates how much their hard work benefits not only our residents but all their family and friends. We are delighted that you are so happy with everything we do here.


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Review from S B (Friend of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff have been most caring, helpful and understanding in all circumstances.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to review our home. We will share this with our entire team who will be delighted to hear your feedback. Thank you again for all of your comments.


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Review from June L (Sister of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came here for respite care and was so impressed with the service and care he received. What a wonderful place, everything that you would want with very kind, efficient and caring staff. I would like to say a big thank you to them all and hope that my brother will be able to return again.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to review our home. We are delighted to hear your wonderful feedback. We share all our reviews with all of our staff who love to learn how their hard work and effort is received. Thank you again for all of your comments.


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Review from Steven M (Son of Resident) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 5 weeks at Westhill Park and was very satisfied with the care and treatment she received. The staff were extremely helpful and friendly, nothing was too much trouble. The food was excellent with a varied menu and was prepared daily in their own kitchens. The rooms are well-appointed
with plenty of space and storage. A varied entertainment schedule was produced each week, which included visits from various entertainers, as well as regular trips out in their own transport. All of this and more is included in the monthly fee. I would certainly recommend Westhill Park.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to review our home. We are delighted to hear such positive feedback, which we will share with the entire team as they love to learn how all their hard work is received. Thanks again for all of your wonderful comments.


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Review from David M (Son of Resident) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Westhill for 5 weeks in Jan/Feb 2020. The staff at the home went out of their way to make mum feel welcome and at home. They accommodated any requests we made, such as adding hooks to the back of doors and altering the hanging rail in her wardrobe.
The care staff were fantastic, all very
friendly and communicative. The quality of the food was very high, which I sampled myself.
From an activities perspective, there was already plenty going on, including trips out. A weekly planner was sent to me every week, as well as given to mum, so we knew in advance what was happening, which was very helpful.
We did experience some confusion over laundry but that was resolved.
Mum was very happy here and well looked after.
Thank you.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to write a review for Westhill Park. We are delighted that you were so happy with our home. We share all of the feedback with the entire team, as it helps us all understand what we are getting right and if there is anywhere we might improve. Thank you again for sharing your experiences with us.


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Review from A M (Daughter of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a daughter, I was extremely anxious having to entrust the care of my elderly, frail mother to others. I need not have worried as we were made to feel very welcome and nothing was too much trouble; it's so lovely and inviting. Westhill Park is an amazing care home, staff are so kind and caring, treating
residents with respect and dignity. They provide a fantastic range of cooked meals and beverages, my mother has even put on weight! The home has wonderful facilities and the daily activities encourage residents to mix and gain confidence and make new friends. A first-class home - highly recommend.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to review our home and for your positive feedback. We share all of the feedback we receive with the entire team, as it demonstrates how much their hard work benefits not only our residents like your mum but all their family and friends. We are delighted that you are so happy with everything we do here.


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Review from P C (Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I used this care home for respite after a nasty fall. I found it a very helpful and pleasant 2-week stay. Kind, cheerful and helpful staff, nothing too much trouble. Pleasant, bright rooms, nicely decorated and furnished. Friends and relatives always made welcome, cleanliness good. Activities got me
joining in, I loved the whole experience with just a small number of irritations both with residents and staff. (No one is perfect.) Good to feel safe, cared for and treated with respect.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to review our home. We share all our reviews with all of our staff who love to learn how their hard work and effort is received. We thoroughly enjoyed having you stay with us at Westhill Park and are delighted that you also enjoyed the experience. Thank you again for all of your comments.


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Review from P W (Wife of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband found many of the helpers/staff to be young and not well trained. The male staff were very helpful and friendly towards him.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to write a review. As you know we listen to and value all feedback from all of our residents and relatives as it helps us understand where we are doing things right and where we can improve. I’m sorry to hear your husband didn’t feel the staff were well-trained but rest assured all of our staff undergo a two-week intensive training programme and receive ongoing training throughout their time working at Westhill Park. We share all of our feedback with the entire team which is always an ongoing process of learning and understanding. Thank you for all your comments.


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Review from Judy M (Daughter of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place for my 98-year-old mother to spend the last years of her life. As I and all Mum's family live in Australia, it is extremely important for me to know that my mother is being cared for and loved and she certainly is. My mother moved into Westhill on her 98th birthday in June and
she has been one happy lady since that first day. Westhill put on a birthday tea for her and a few friends (she only arrived at 2 pm and at 3 pm she was enjoying a birthday party with a lovely birthday cake and sandwiches provided by Westhill). My husband and I visited in September and were warmly welcomed by everyone we met - staff and residents too. We shared many good times at the home joining in the entertainment, games and being able to share some mealtimes with Mum was so perfect.
We are now back in Australia knowing that my mother is being cared for just like we would care for her if we lived closer.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you Judy for your detailed review of our home. We are delighted that you and your mum are happy with everything we do here and also for taking the time to provide a review, as we share all the feedback with the entire team, as it helps everyone understand the impact of their actions not only on the residents they care for but many others too. I also believe understanding this further helps them deliver exceptional care. We will continue to look after your mother in the way that she and yourself have come to expect and we look forward to seeing you when you next visit the UK.


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Review from L K (Daughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing the care given to my mum.
Nothing is too much trouble. Visitors treated like family. Food is very appetising.
It is like going into a five-star hotel. The warm welcome you get when you walk into reception is so reassuring. Top marks to all staff and management.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you for taking the time to review our home Lynn. We share all our reviews with all our staff who love to learn how their hard work and effort is received. We are delighted that you and your mum are happy with all that we do here at Westhill Park. Thanks again.


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Review from S G (Son of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has come to the home for short term respite to give her time to get over an injury to her leg which requires 24hour care. I can't fault anything about the home, everyone is so helpful and caring as they go about their work.
There are always plenty of activities going on to keep the residents
occupied. You are always made to feel welcome when you visit. My mother had her 90th birthday at the home for about 40 visitors and the home provided the buffet, it was lovely and much appreciated.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you, Stephen, for taking the time to review Westhill Park. We are delighted that you are happy with all that we do for your mum especially for making her special birthday for her and her family. We will share all of your feedback with the entire team and they too will be delighted to hear how you feel about us. Thanks again.


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Review from D S (Daughter of Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for 6 months, he is treated with respect.
Staff are kind, thoughtful and show interest in him. He isn't easy but they understand his needs.
I feel it's family and most of the staff I feel love their jobs which comes over. It's a happy place and runs very well. I feel so happy
to have found this home and at rest that my dad has the best care.

Reply from Susanne Stevens, Home Manaager at Westhill Park

Thank you for taking the time to review our home Donna. We are delighted that you and your father are so happy with our home and all that we provide. We share all of the feedback with the entire team, as it helps us all understand what we are getting right and if there is anywhere we might improve. Thank you again for sharing your experiences with us.


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Review from Nigel W (Son of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely impressed with the care provided and the thoughtfulness of all the staff. Everyone involved was most considerate and caring.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you, Nigel, for your feedback on Westhill Park. We share all feedback with our team and they will be delighted to hear that you are happy with everything we do at our home.


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Review from J R (Daughter of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very against moving to a care home but we managed to move her for 'respite' back in May 19. She is extremely well looked after and looking so much healthier and happier than she has in the last few years. The staff are so caring, nothing is too much for any of them. The food is of excellent
quality, beautifully prepared and varied. There is always a selection of hot, cold, alcoholic and non-alcoholic drinks and snacks permanently available.
Also, there is an excellent schedule of activities, visitors coming in and trips out organised by the energetic entertainments team. All in all moving Mum to Westhill Park Care Home is the best thing we could ever have done for her. Thank you all so much.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you, J R, for taking the time to write a review for Westhill Park. We are delighted that you and your mother are happy with everything we do here and all the reviews are shared with the entire team as it helps everyone understand how their hard work and effort directly affect the residents they care for and their loved ones.


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Review from Angela D (Daughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been given excellent care and attention. The all-inclusive facilities are of excellent quality. My niece has ha da meal with my relative on many occasions to encourage them to eat and drink. Anything that is requested is never too much trouble, even if it's to go out somewhere. Suggestions
are always welcome to improve the activities the staff are all amazing and so helpful you always get a lovely welcome when you visit.

Reply from Susanne Stevens, Home Manager at Westhill Park

Thank you, Angela, for taking the time to write a review for Westhill Park and we are delighted that you are pleased with how we care for your father. It is wonderful that your niece has joined us for dinner and we hope that you and your family will do the same. I share all of the feedback we receive with the entire team and they will be so happy to learn how their hard work directly affects residents like your father and their relatives. Thanks again.


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Review from B M (Sister of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Westhill Park has been perfect The atmosphere inside the home (hotel, more like!) is very welcoming, bright, lively and friendly. My sister has a spacious ensuite room, the wide corridor leading to her room is colourful with every room having a brightly coloured door which actually
looks like a front door. The dining room is set out beautifully with white linen and fresh flowers on the table. The food is varied and delicious. The lounge chairs are arranged in groups for cosy chats and the room can be rearranged quickly for the daily group activities. There is never a dull minute at Westhill Park. The cinema room is splendid with very comfortable winged chairs. There is also a bar area and a library. My sister has been on many outings and entertainers also visit to provide so much stimulation and she appears to be very happy. The staff are very approachable and always have time to discuss any issues or concerns. All in all, I can’t recommend it highly enough.

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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Westhill Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Westhill Park is calculated as follows: ( (375 Excellents x 5) + (68 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 453 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westhill Park is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 02 Apr 2025

We currently have two vacancies for care. Please contact Westhill Park directly for further details.


Awards / Recognitions (10)

Top 20 Large Care Home Groups 2025

Recipient: Anchor

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Anchor

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Anchor

Date: Tuesday 28 Feb 2023 More details

News (123) & Events (0)

News

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Meet the Team (4)

Sharmaine

Sharmaine Hall

Job Title: Home Manager

Joined: 2021

In December 2009, I started a job as a support worker in a care home with no idea whether I would suit the role, I then became a senior support worker, then a team leader, a deputy manager, a project manager and then home manager, I think it's fair to say that I suited the role.

Sadly, there is a perception of care that is quite dated and conjures up images of dingy lounges and rice pudding. From day one I wanted to prove that good care homes can be fabulous places to live, that they were not institutions but homes with beautiful facilities and opportunities to really live, not just exist.

When I am making decisions about hiring, menus, activities, decor, I always imagine my family and think about what I would want for them. The people we care for are individuals with rich histories and I want them to remain so, nobody has to fit in here. We provide a service to meet individual needs and that is as it should be.

My favourite part of the job is working with my team; knowing that we are making a difference, I like to lead by example. I work hard to ensure that we are providing a high standard of care and that the home is a happy place.

Every day I work with families and other professionals to ensure our residents get the best service. I am caring and passionate about what I do.

Westhill Park is a fantastic home with hardworking and caring staff. The residents that live with us are amazing and have such individual characters and amazing stories to share. The staff take pleasure in getting to know them and their families, listening to their life histories enables them to form a bond and gain their trust.
One day I'd like to be a director of care, I won't be satisfied until I know that I have provided 5 star care to as many people as possible.

Working in social care is not a job, it's a vocation and I feel truly blessed to have found mine.

... Read more
Neve

Neve Askew

Job Title: Administrator

Joined: 2023

My name is Neve, I am the Front of House Manager/Administrator here at Westhill Park. I started here in 2022 as the Front of House Assistant and as of February this year, I took the amazing opportunity to take over as the Front of House Manager. Westhill has been my first job in care, and I've loved every moment, with no one day ever being the same! I work very closely with our Home Manager, Sharmaine and Care Manager, Tiff to make sure the whole of the Front of the House is running smoothly. I am also currently studying at the Open University to get my degree in Criminology.

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Alison

Alison Hackett

Job Title: Head Chef

Joined: 2023

I am the head chef at Westhill. I joined the team at Westhill a year ago as a Kitchen Assistant and progressed to head chef after coming from a catering background for over 25 years. I have nearly always worked in care homes and love my job. The environment at Westhill is a lovely place to be. It’s home from home and my colleagues are great to work with. We all have the residents at heart and my role allows me to provide good, wholesome nutritious meals and also indulge them in a range of sweet treats and cakes which I really enjoy making for them.

Everything I cook or bake has a spoonful of love added to it!

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Stephen

Stephen Sherratt

Job Title: Housekeeping Manager

Joined: 2021

Hi, my name is Stephen and I am the Housekeeping Manager here at Westhill Park.

Firstly, I'm going to tell you about myself. I was born and raised in Stoke on Trent, I have lived up North and down South and I am currently living in Kettering. As soon as I left school I went straight into employment I have had various job roles but I found that I am best suited in the hospitality industry. I worked to achieve my NVQ Level 2 in hospitality during my working career.

I was employed as a Housekeeper once I started at Westhill Park but soon progressed into my role as Housekeeping Manager soon after.

The best part of my job is managing my team, working alongside the management to care for the residents who live here at Westhill Park.

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