Our fees are reviewed, usually in April and/or October each year (although this may vary). Fees are dependent upon your care package and will be agreed with the Care Home Manager prior to admission. Fees are stated in the Terms and Conditions of Residency.
• Trained staff in 24-hour attendance
• Home Cooked Meal
• Provision for Special Diets
• Laundry Service
• GP visits
• Staff Call System
• Private En-Suite Room
Scissett Mount has a Review Score of 9.9 (9.896) out of 10, based on 18 reviews in the last 2 years. Over all time Scissett Mount has 48 reviews.
Review from Meredith W (Daughter of Resident) published on 17 March 2025
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Reply from Tracey Wood, Registered manager at Scissett Mount
"Thank you for providing such a lovely review from your dads stay at Scissett Mount. We are really pleased that this was such a positive experience at this sad and difficult time". We welcome your feedback!Kindest RegardsTracey Wood - Registered Manager
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Review from Joanne V (Daughter-in-law of Resident) published on 6 March 2025
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Reply from Tracey Woood, Registered manager at Scissett Mount
"Thank you for providing such a positive review about your experience of Scissett Mount, during your father in laws stay.The management and staff are very happy with your lovely feedback".Kindest RegardsTracey Wood - Registered Manager
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Review from Rachel S (Daughter of Resident) published on 6 March 2025
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Reply from Tracey Woood, Registered manager at Scissett Mount
"Thank you for providing such a lovely review about your dad's stay at Scissett Mount Care Home. It is great to hear that you dad felt that the staff were brilliant!" You're feedback is very much appreciated! Kindest Regards Tracey Wood - Registered Manager
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Review from Susan M (Sister-in-law of Resident) published on 21 February 2025
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Reply from Tracey Woood, Registered manager at Scissett Mount
Thank you for submitting such a positive review about your relative's care. We pride ourselves on ensuring our residents are safe, happy and well. We welcome your great feedback! Thank you.
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Review from Bill G (Brother of Resident) published on 16 January 2025
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Reply from Tracey Wood, Registered manager at Scissett Mount
Thank you for your kind review. The safety and welfare is at the heart of our care and we take every step to ensure our residents are happy and content. We are very pleased that your sister has made good progress since moving to Scissett Mount Care Home.
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Review from Richard G (Stepson of Resident) published on 5 November 2024
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Review from J B (Daughter of Resident) published on 30 October 2024
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Reply from Tracey Wood, Registered manager at Scissett Mount
Thank you for sharing your experience about your mum's care at Scissett Mount. We take pride in ensuring our residents live a full and meaningful life, whilst ensuring their safety and well-being. We really appreciate your feedback. Thank you!
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Review from Kathryn D (Friend of Resident) published on 14 October 2024
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Review from Shirley B (Husband of Resident) published on 5 September 2024
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Reply from Tracey Wood, Registered manager at Scissett Mount
Thank you for submitting a review about your husband's care. The care, safety and welfare of our residents is paramount.
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Review from Caroline W (Daughter of Resident) published on 3 July 2024
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Review from E L (Grandson of Resident) published on 24 May 2024
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Reply from Tracey Wood, Registered manager at Scissett Mount
Thank you for providing this wonderful feedback about your Grandads 80th birthday party. We are all so happy that we were able to make this day very special for your grandad and his family.
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Review from S L (Daughter of Resident) published on 9 May 2024
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Review from Andrew A (Son of Resident) published on 12 April 2024
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Reply from Tracey Wood, Registered manager at Scissett Mount
Thank you for submitting a review about your father's care at Scissett Mount. We are very pleased that your father has settled and has a better quality of life. It is our priority to ensure our residents are happy and safe.
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Review from Val B (Daughter of Resident) published on 3 April 2024
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Reply from Tracey Wood, Registered Manager at Scissett Mount
Thank you for submitting a review about your mum's care at Scissett Mount. We are very pleased that you are happy with your mum's care and treatment in her final weeks of her life. We pride ourselves on ensuring the care needs of people in our care are met in a person-centred manner.
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Review from J D (Son of Resident) published on 4 March 2024
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Reply from Tracey Wood, Registered Manager at Scissett Mount
Thank you for submitting a review about your mum. We are very pleased that she is happy with her care at Scissett Mount. It is our priority to ensure that residents are happy, safe and well.
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Review from C S (Friend of Resident) published on 27 February 2024
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Review from Maureen T (Resident) published on 6 December 2023
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Reply from Tracey Wood, Registered Manager at Scissett Mount
Thank you for submitting a review about your experience of living at Scissett Mount. We are very pleased that you were treated with dignity and respect.
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Review from Gail S (Respite Resident) published on 10 August 2023
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Reply from Nicola Gill, Registered manager at Scissett Mount
Thank you so much for your kind review, we would love to welcome you back at any time.
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Review from G D (Son of Resident) published on 7 March 2023
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Review from Linda E (Friend of Resident) published on 3 March 2023
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The Review Score of 9.9 (9.896) out of 10 for Scissett Mount is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.896 for Scissett Mount is calculated as follows: ( (190 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 211 Ratings = 4.896
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Scissett Mount is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Mar 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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