Our fees are reviewed, usually in April and/or October each year (although this may vary). Fees are dependent upon your care package and will be agreed with the Care Home Manager prior to admission. Fees are stated in the Terms and Conditions of Residency.
• Trained staff in 24-hour attendance
• Home Cooked Meal
• Provision for Special Diets
• Laundry Service
• GP visits
• Staff Call System
• Private En-Suite Room
Scissett Mount has a Review Score of 9.9 (9.896) out of 10, based on 18 reviews in the last 2 years. Over all time Scissett Mount has 48 reviews.
Review from Mark L (Husband of Resident) published on 19 August 2022
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your wonderful comments. The staff are very happy that we can support in the care of your wife. Thank you for your continued support.
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Review from Sue T (Daughter of Resident) published on 18 August 2022
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your lovely review - It is an absolute pleasure taking care of your Mum. Thank you for your continued support.
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Review from Dorothy F (Wife of Resident) published on 29 June 2022
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Reply from Alex Jagger, Registered Manager at Scissett Mount
Thank you for a lovely review. It is an absolute pleasure and we will pass on your lovely comments to our team at Scissett Mount.
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Review from Bev F (Wife of Resident) published on 20 January 2022
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your comments. It was an absolute pleasure to meet both of you and from all of the team at Scissett Mount, we wish you both well.
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Review from Ian S (Resident) published on 17 November 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for a lovely review. It has been an absolute pleasure assisting in your recovery, and we wish you continued good health and happiness from all the team at Scissett Mount.
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Review from Gillian S (Daughter of Resident) published on 25 October 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your lovely words. It is an absolute pleasure to be involved with your Mum's care. Thank you for your continued support of Scissett Mount.
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Review from G C (Son of Resident) published on 26 August 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your wonderful feedback and your continued support.
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Review from Marian C (Resident) published on 30 June 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your lovely review and your kind words.
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Review from Gordon H (Brother of Resident) published on 29 June 2021
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Reply from Alex Jagger, Registered Manager at Scissett Mount
Thank you for a lovely review. We look forward to continuing to support your brother and yourself. Thank you for your continued support.
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Review from Richard W (Son of Resident) published on 24 June 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your kind words. It has been an absolute pleasure. We are very happy that your Mum has made it home. We wish all of you the very best in the future, from all of the team here at Scissett Mount.
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Review from H B (Daughter of Resident) published on 24 June 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your lovely review. It is a pleasure, and thank you for your continued support.
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Review from Julie G (Daughter of Resident) published on 19 April 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for such a wonderful review and such kind words.
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Review from Irene F (Resident) published on 30 March 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your wonderful review. We appreciate such kind words.
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Review from Kay W (Daughter of Resident) published on 29 March 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for your kind words and wonderful review.
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Review from K H (Brother of Resident) published on 10 March 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for taking the time to review Scissett Mount.
We appreciate all of your support.
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Review from Jo M (Daughter of Resident) published on 3 March 2021
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Reply from Alex Jagger, Registered Manager at Scissett Mount
Thank you for your kind words. Your continued support is appreciated.
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Review from Matthew S (Son of Resident) published on 2 March 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for such kind words.
Your support was appreciated.
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Review from Helen K (Daughter of Resident) published on 1 March 2021
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Reply from Alex Jagger, Registered manager at Scissett Mount
Thank you for a lovely review. It is an absolute pleasure.
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Review from Ian S (Husband of Resident) published on 28 August 2020
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Reply from Alex Jagger, Registered Manager at Scissett Mount
Thank you for your review of Scissett Mount, and for your kind words. It is our absolute pleasure to support you in caring for your wife. In turn, your support of the service is very much appreciated.
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Review from Louise S (Daughter of Resident) published on 5 June 2020
Submitted via Website •
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The Review Score of 9.9 (9.896) out of 10 for Scissett Mount is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.896 for Scissett Mount is calculated as follows: ( (190 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 211 Ratings = 4.896
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Scissett Mount is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Mar 2024
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