Newton House Care Home

North Greenlaw Way, Newton Mearns, Glasgow G77 6GZ
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9.6 59 Reviews
  • Newton House Care Home, Glasgow
Newton House Care Home in Newton Mearns, East Renfrewshire, offers the highest standards of care and support within luxury surroundings.

Within Newton House you will find:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living.

- A wellbeing and beauty salon which includes hairdressing and a nail bar for manicures, pedicures and hand massages.

- A GP consultation room for residents to meet with visiting professionals in privacy.

- A café to enjoy a cappuccino and a slice of homemade cake with family and friends.

- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style.

- Beautifully landscaped gardens, with a water feature and bowling green.

- A multi-faith room offering a quiet, spiritual place for all faiths.

- A guest room for family and friends.

Newton House care home offers luxurious living coupled with an award-winning approach to truly personalised care.

To find out more about Newton House, please do get in touch with their friendly team today.

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Care Provided by Newton House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 113 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lara Masucci (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (113)
    • Single Rooms with ensuite Wet Room (112)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Newton House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,295
    • Self-Funded Residential Dementia Care from £1,450
    • Self-Funded Nursing Care from £1,560
    • Self-Funded Nursing Dementia Care from £1,720

  • Respite Care may be subject to a 10% uplift on the weekly fee.
  • (these prices are only a guideline, please contact Newton House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Newton House Care Home Reviews (59)

Total of 59, showing 21-40
9.6

Newton House Care Home has a Review Score of 9.6 (9.584) out of 10, based on 30 reviews in the last 2 years. Over all time Newton House Care Home has 59 reviews.

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Review from S H (Friend of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent. The home is clean. All are friendly.

Reply from Jayne Muir, Home Manager at Newton House Care Home

Thank you for taking the time to write this review, we are very pleased that you are happy with the care and service provided at Newton House.


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Review from K M (Son of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Newton House has been Mum's home since March 2022. We feel happy with all that you do for her. From the girls at the front door to the staff in the wings, you all do a great job. Thank you for your care.

Reply from Jayne Muir, Home Manager at Newton House Care Home

Thank you for taking the time to write a review of Newton House, as you know we are delighted to care for your Mum and so proud to hear that she is receiving the service we aim to provide.


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Review from A C (Friend of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff work so hard.
Plenty of choices for activities.

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Review from P S (Sister-in-law of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, helpful staff. Very clean and bright.

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Review from D W (Niece of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in the care home for 2 years now. During that time there has been a few changes of managers and staff however my aunt has always been happy, looked after and well fed. If I've had any concerns they have been dealt with. At meetings for the relatives, the staff, in particular the manager,
are very open to suggestions. Since the new manager joined Newton House, we have seen quite a few improvements. As Christmas approaches the care home is looking very festive with more places being added. Well done.

Reply from Jayne Muir, Home Manager at Newton House Care Home

Thank you for taking the time to Review Newton House Care Home.
We are glad that your aunt is having a good experience and that the service is being responsive. We are always open to suggestions and are keen to grow the service with our residents and families at the heart of what we do guiding what happens in their home.


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Review from A S (Solicitor of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff, both care and admin are very good. Very close tan bright and cheery. Leading to a welcoming ambience. The food and baking are excellent but most of all 'my' resident is well and thoughtfully cared for. Communication is much improved.

Reply from Jayne Muir, Home Manager at Newton House Care Home

Thank you for your kind review of Newton House. We are so glad that your Resident has had good service and care from our team, and we are over the moon that our thoughtful care is recognised in this way.


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Review from C G (Daughter of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the way Dad is looked after so stop team really care about him.

Reply from Jayne Muir, Home Manager at Newton House Care Home

Thank you for taking the time to review Newton House, we are so glad that you can feel the kind care given to your father.


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Review from M D (Sister of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care given to my sister. All carers are kind and patient. Staff provide a warm welcome to visitors, and there is a better atmosphere since their arrival. Thank you all.

Reply from Jayne Muir, Home Manager at Newton House Care Home

Thank you for your kind review, we are delighted that you have had such warm welcomes to the home. The team here prides itself on the care and kindness they provide to each resident and visitor.


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Review from S D (Daughter of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was recently assessed and came to Newton house this is a lovely facility. It reminds me of a beautiful hotel. I'm so glad my dad is in such a lovely place. I feel he is safe and well looked after. This brings Peace of Mind to our family. This in itself is a wonderful feeling, that you are doing
the very best for your loved one. Thanks again.

Reply from Jayne Muir, Home Manager at Newton House Care Home

Thank you for your kind review, we are delighted that we are able to bring you and your family peace of mind.


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Review from Eric M (Son of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, the care provided by Newton House is very good. My mother is very happy in her new environment and she always has positive things to say about the permanent staff members and the services that are provided.
Newton House has some obvious challenges regarding the securing of permanent
members of staff, so there is an over-reliance on agency staff who do not get to know mum in the same way as permanent staff members, and therefore do not understand my mother's particular needs. We have recently had a 6 week review, and the staff who attended were very transparent about matters that were raised and I have every confidence that initial problems with communication and housekeeping will be addressed.

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Review from R G (Wife of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We arrived around 3.30 pm, medicines were taken, we were left with no contact until 5 pm and then offered tea. No contact was made during this time. For a new resident, this was quite upsetting, felt abandoned in a difficult situation.
The majority of staff are good, just a couple whom we find difficult
to understand. We would appreciate more continuity of staffing to build a stronger relationship with residents, staff and relatives. We are finding food portions rather small and would ask for slightly bigger portions to help build up weight.

Reply from Shona Blair, Home Manager at Newton House Care Home

Thank you for taking the time to write this review. Firstly, I’d like to take this opportunity to thank you for your comments about our team – they are dedicated to delivering an outstanding care experience for each and every one of our residents, and we are incredibly proud of them. We are sorry to hear that other areas of your experience didn’t match the high standards we expect for all of our residents, and hope we have now addressed this for you - If you’d like to discuss anything further though please do let me know.


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Review from David C (Grandson of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newton House is an excellent care home with great staff. My family and I are made to feel most welcome when we visit our grandma, my kids love visiting. I feel reassured that my grandma is in an excellent environment and is treated with the care, respect and dignity she and all the residents deserve.

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Review from S D (Wife of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for one year. I have been very pleased with the way has been looked after. he seems content. I visit him two to three times a week. I am pleased that the manager has been replaced as I very rarely saw her over the six months she was the home.

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Review from A L (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father recently moved into Newton House. As a family, we have experienced kind, considerate support and advice in order to make this move a success. Immediate measures were put in place to protect our father from falling. The home is immaculate. We have excellent communication with all the staff
involved in Dad's care. It has been a pleasure to visit, and Dad is settling quickly. We can all rest easy knowing that Dad is safe and well cared for. Thank you to all the staff for all your hard work, kindness and professionalism. Highly recommended.

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Review from M R (Brother-in-law of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has been at Newton House Care Home for a year until he passed away peacefully on 28th February 2022. Ad his only visitor - due principally to Covid restrictions - I must say how impressed I was not only by the fabulous high standards of your home and facilities but even more so by
your wonderful staff. The staff I found to be caring, competent, calm and empathetic - my brother-in-law could not have had better care anywhere.

Reply from Sarah Webber, Marketing and Partnerships Manager at Newton House Care Home

Thank you for your wonderful review - we are incredibly proud of our dedicated team.


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Review from E B (Wife of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Husband is well cared for, staff are attentive - at all levels.

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Review from Debbie O (Daughter of Resident) published on 28 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far out experience has been a good one. My mum is well cared for. The staff are all very nice and understanding.

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Review from Dianna G (Daughter of Resident) published on 28 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly proficient staff, friendly atmosphere, kind staff.

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Review from R M (Resident) published on 13 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it here. Great premises, love the cinema, entrance cafe and my room couldn't be better- I've painted pictures all my life. I am encouraged to do things but sadly learning all too quickly the effects of Dementia. Feed the birds, help plant plugs, take up exercises at every opportunity. I am aware
of staff shortages but for the terrific work done by our staff to keep up standards expected of them, I demand that they are all recognised for their humanity as well as physical efforts under such stressful times.

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Review from A B (Son of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities, staff and care provided is to a very high standard. I am more than pleased with the way my mother is getting looked after and am confident that she is safe and in good hands.

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Current Review Score: 9.6 (9.584)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for Newton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.584 for Newton House Care Home is calculated as follows: ( (230 Excellents x 5) + (106 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 356 Ratings = 4.584

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newton House Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 113 registered maximum number of service users is 22.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 23 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (4)

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Lara Masucci

Job Title: Registered Care Home Manager

Joined: 2023

Lara holds an MSc Adult Nursing and a diploma in Leadership, Management & Palliative Care. Working in healthcare since the age of 17, Lara has experience in oncology and haematology. Within hospices and care homes, she has worked as a Lead Nurse, Operations Manager and Home Manager. With a track record of improving quality and care within care homes, Lara is dedicated to the sector and creating outstanding environments for residents. Outside of work, Lara enjoys reading and cooking but her biggest love is animals - her menagerie includes five cats, two dogs, three ferrets and two giant African snails!


“As Home Manager at Newton House, it’s an honour to lead a team dedicated to delivering exceptional care and support. I take great pride in ensuring that every resident feels valued, safe, and at home. From the moment families reach out to us, my goal is to provide reassurance, guidance, and a warm welcome into our community, creating an environment where residents can truly thrive.”


Thomas

Thomas McGlashan

Job Title: Customer Relations Manager

Joined: 2024

Having joined the team at Newton House in Spring 2024, Thomas brings a wealth of knowledge in care and customer experience to his role. He grew up close to Glasgow and recently returned after 20 years of living and working in the South East of England. As your first port of call, you can rely on Thomas for support and logistical help as you embark on the journey of finding the right care. Providing support and an exceptional level of service is high on Thomas’ list of priorities, along with making time to get to know new residents and their loved ones. Outside of work, Thomas enjoys dog walks in the countryside and spending time with his family and friends, though the majority of his spare time is spent looking after his three horses, who have also relocated to Scotland with him.


“It’s a privilege to support individuals and their families on their care home journey, and doing so at Newton House is incredibly rewarding. My focus is on providing guidance and reassurance every step of the way, from the very first enquiry to ensuring a warm and seamless welcome into our wonderful home.”


Kerry-Anne

Kerry-Anne McDade

Job Title: Wellbeing & Lifestyle Coach

Joined: 2023

My name is Kerry-Anne and I am the Wellbeing & Lifestyle Coach at Newton House Care Home. My role involves providing well-being support for our residents & staff, in addition to organizing events and activities, for all to attend, especially our residents to make their stay at Newton House fulfilling, stimulating, and enjoyable. My previous experience includes working in brain injury rehabilitation and supporting victims of crime with Victim Support Scotland, while obtaining my Psychology Degree. I am an avid true crime lover and enjoy watching documentaries and listening to podcasts in my free time.


Amanda

Amanda Randos

Job Title: Business Administrator

Joined: 2024

My name is Amanda, and I am the Business Administrator at Newton House Care Home. My role involves managing finances, including payroll and fees for the care home, as well as offering support to our relatives and team members. I have worked in the care sector for over 11 years and during that time, have worked to achieve an Honours and Master’s degrees in Psychology. I started as a care assistant and an activities coordinator before moving on to administration, which I feel has helped me to develop a deep understanding of working in care, as well as a firsthand understanding of the daily challenges and rewards of caring for others. I am a bit of a geek and love to continuously learn. My biggest hobby is reading, I read a lot in my spare time, and I always have a book with me everywhere I go. I am married and we recently eloped to Australia to get married in the woods. We have three daughters, who I enjoy spending time with, and try to value time with my family. I also enjoy going on walks with our beautiful chocolate labrador, Coco, although she likes to get covered in mud.