Lighthouse Lodge

1 Alexandra Road, New Brighton, Wirral CH45 0JZ
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9.7 134 Reviews
  • Lighthouse Lodge, Wirral
Opened November 2018, Lighthouse Lodge is the ideal home setting with panoramic views of the Mersey and welcoming team of care professionals.

They provide a range of care services including residential, residential dementia and nursing care.

The Lodge prides itself on the high service standards provided. Lighthouse Lodge's care services have been developed to offer a progressive experience that allows residents to enhance their current lifestyle or even reclaim previous independence.

Lighthouse Lodge has been specially designed to improve residents’ quality of life, through mobility and experience.

Lighthouse Lodge has a range of facilities including comfortable lounges, a health & beauty salon, beautiful gardens and even a roof-top terrace with views over the Mersey. Friends and family are welcome at any time and there is a kitchenette available for all residents and visitors to make teas and coffees!

Lighthouse Lodge understands the importance of a well-balanced and nutritious diet and therefore, a carefully selected team produces home-cooked meals onsite daily. Crafted with care and attention, the menu incorporates resident’s preferences and cultural or dietary requirements.

Friends & family can join residents' for meals if there have been prior arrangements.

Their very own in-house lifestyle and wellbeing team organise daily schedules filled with activities and outings. There is never a dull moment and the team are dedicated to making their residents’ home a happy, vibrant and fun place to live! There is always something fun going on around every corner.

Lighthouse Lodge appreciates each resident and their lifetime of experience. They are here to help with the next chapter of the journey.

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Care Provided by Lighthouse Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carol Curtis (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (78)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 4

Funding & Fees Guide for Lighthouse Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,155 – £1,215
    • Self-Funded Residential Dementia Care £1,135 – £1,195
  • (these prices are only a guideline, please contact Lighthouse Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Lighthouse Lodge offers a warm welcome to all relatives visiting their loved ones.


    If advance notice is given, visitors are welcome to use the facilities. Friends and family would like to join their loved ones in the spacious dining room for a meal, or even enjoy a light bite in one of the tea rooms.

    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.


  • Parking

  • Onsite parking is available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!


Lighthouse Lodge Reviews (134)

Total of 134, showing 1-20
9.7

Lighthouse Lodge has a Review Score of 9.7 (9.681) out of 10, based on 26 reviews in the last 2 years. Over all time Lighthouse Lodge has 134 reviews.

Overall Experience

  • 121
  • 9
  • 2
  • 1
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Date Published

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Review from William M (Respite Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked into Lighthouse Lodge on 21 January, I felt welcome. Having had a procedure at hospital that day, first impressions were vital for my confidence. I was not disappointed. I cannot fault any aspect of the care, and would not hesitate to recommend it. Nurses were meticulous, caring,
kind, professional. Carers did exactly that. They cared deeply that I was safe, happy, warm, and comfortable. I left on 4 February, feeling I was on the road to recovery, and I am very grateful to Lighthouse Lodge.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you very much for your review and we are happy that we were able to aid your recovery enabling you to return home in full fitness.


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Review from M B (Grandson of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great facilities for someone who is suffering with dementia. Staff members are really friendly and nothing is too much trouble for them. The Lodge is well equipped with everything they need and brings comfort to family members when visiting.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your lovely review. We always endeavour to provide the highest level of care to our residents and provide reassurance to their family and friends.


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Review from M P (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home with the most lovely, attentive, caring staff. The home is spotless and everyone is so warm and friendly. My father has settled so well after such a short period of time. We couldn't fault the home and its wonderful staff who have shown my father nothing but the best care and
attention.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your lovely review. We always endeavour to offer the highest level of care to everyone who choose to live at Lighthouse Lodge. We are happy to be able to offer you reassurance that she is cared for


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Review from C B (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my dad. Compassionate staff, clean, regular tea/given drinks. Excellent visiting hours. Staff so friendly and helpful.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your wonderful review about Lighthouse Lodge. We aim to offer the highest level of care to all residents and reassurance that loved ones are looked after by family and friends.


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Review from C H (Niece of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Used Lighthouse Lodge as respite for my auntie who had had a stroke from the very first day. She got a very warm welcome from staff. My auntie settled in very well and was always clean and tidy when I came to visit. Food must have been good as she put weight on which was much needed. Lots of activities
going on and things done in her time i.e. getting up in the morning, taking time to eat meals, no rushing. Would recommend and will be using for respite again.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your wonderful review. We are happy that you found Lighthouse Lodge a home that you were able to feel reassured that your Aunt was so well cared for.


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Review from D W (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from as soon as you come into the building are so friendly. I feel happy knowing my dad is safe and getting looked after so well. 10/10.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you so much for your lovely review. We are pleased that you are happy with the care that we are providing for your father. It is paramount that we offer the highest level of care to both the residents who live here and the relatives who make the hard decision that this is required.


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Review from D P (Daughter of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities team excelled in organising a superb 97th birthday party for my mother with a wonderful cake and entertainer. They ensured that not only my mother but all residents and their guests were included and had a great time. Their enthusiasm, genuine support and care was outstanding. This is
typical of the entertainments team, they always go the extra mile.
All the staff in the home try their hardest to care for, support and keep the residents happy.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your lovely comments. The staff always endeavours to deliver the highest level of care to everyone who comes into Lighthouse Lodge.


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Review from S A (Son of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed by the standard of the home and interact with most staff who are obviously very caring and professional.
As a visitor, the food I see seems well prepared and presented but unfortunately, the nature of the food choices does not always suit my mother. I can offer very little feedback
apart from praise for the way my mother is cared for.
My main concern or observation is the apparent high turnover of what seems to be excellent members of staff and wonder if staff retention should be given a higher priority by the organisation.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your review and we appreciate your comments. We are happy that you find the standards of the home to high. We review at residents meeting monthly any issue sand will discuss the food choices in more detail.


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Review from L D (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad lived here until he passed. I had no hesitation in bringing my mum here when it was time. All staff have treated both my parents well. Always greeted with a smile from reception to staff on the floor. Would recommend, never feel like I can't ask questions about Mum's care.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your lovely review of the standards that you see and feel at Lighthouse Lodge. We are proud to offer the highest level of care for all residents that choose to live at Lighthouse Lodge.


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Review from R W (Son of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum gets excellent care from Lighthouse Lodge. A particular mention to the staff member who goes above and beyond in organising and facilitating many different events and activities. Cinema and Theatre visits, singers, parties and many more. Thank you.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your review. At Lighthouse Lodge we endeavour to offer the highest service to everyone who chooses to stay here. We are pleased we can offer you peace of mind that your mum is receiving the care.


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Review from Kenneth F (Husband of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my wife received was second to none. She had dementia and she died in September 2024 at the age of 91. She was on the 1st floor of the Lodge. Of all the carers who tended to her, who were good, I would like to highlight two carers in particular, they were wonderful. They treated her as if she
was their mum. I cannot thank them enough. The best thing I ever did was to take her to the Lighthouse for the last eight months of her life.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you very much for your lovely review. At Lighthouse Lodge we endeavour to provide the best care for everyone that chooses to come to live here. We are happy that you are able to review back on with fond memories for your wife. We have fond memories of her time here.


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Review from Joan C (Wife of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been cared for since his stay at Lighthouse Lodge with care and kindness. The only reason for his leaving is financial.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you very much for your review of the care that your husband received at Lighthouse Lodge, it was a pleasure to care for him. We ensure that we deliver the highest quality care to everyone who chooses to live here.


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Review from Jayne W (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We placed Mum in this wonderful care home after reading positive reviews and being shown around by the staff. Mum's room was beautiful and we were allowed to reorganise furniture to suit her needs and place personal items so she felt like it was her own home. The room was clean bright and modern and
as mum had difficulty walking she was placed in a room close to the dining room so she didn't have far to walk for her meals. Mum liked to have some meals in her room and the staff were very accommodating. The care Mum received was brilliant, she was safe clean and well looked after. Every member of staff I came in contact with was professional. They took time to sit with Mum and get to know her personality, her likes and dislikes and Mum was very happy there and I would not hesitate to recommend Lighthouse Lodge. Myself and my family were always made welcome on every visit and constantly kept updated on Mum's health and welfare. I am truly thankful for the 2 years Mum had here. The staff were amazing.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your lovely comments. We are pleased that you were happy with the care that your mother received during her stay. We endeavour to deliver the highest level of care for everyone.


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Review from P P (Son-in-law of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has resided at the care home in New Brighton for 16 months. The best asset they have is the quality of its staff who are superb. Hardworking, caring, professional, friendly and with a sense of humour. I can only personally benchmark against two other care homes on the Wirral who by
contrast were extremely poor in looking after residents who were considered a nuisance the more attention they needed. At Lighthouse, I have the utmost faith in every member of staff that they genuinely care for the elderly.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your comments. We are pleased that you have been happy with the support that is provided for your mother-in-law.


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Review from Sandra H (Relative of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having now spent three months in Lighthouse Lodge, my aunt has transformed from an old lady at death's door to a lady who has a purpose in life. She is clean and well-fed and looks healthy as a result. All staff are very professional and polite, and no problem is too much and dealt with quickly. I would
definitely recommend this care home.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your lovely review. We are pleased that you are happy with the care that the staff have provided and the improvement in the well-being of your aunty. Our goal is to enrich the lives of everyone who comes to live at Lighthouse Lodge.


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Review from Graham B (Husband of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In October 2023, I accepted I could no longer give my wife the care she needed at home. Perhaps later than I should have, my daughter and I visited a number of homes in our area able to care for someone with advanced mixed dementia. Lighthouse Lodge was our top pick. It is purpose-built, light and airy,
and the accommodation ranks with that of a good hotel. Most importantly, I was able to witness the quality of care my wife received. Every member of staff, not just the hands-on carers, was kind and compassionate. As my wife’s condition deteriorated and her end of life was imminent, they not only supported my wife but also included me and our daughters in their support. Sadly, my dear wife passed away in January at the home. The medical support from the GP and District Nurses, together with loving carers, meant that in her final days, she was comfortable, peaceful and pain-free. I take comfort in knowing that by choosing Lighthouse Lodge, my wife got the best of care.

Reply from Susan Derby, Business Development Manager (Support) at Lighthouse Lodge

We are truly moved by your heartfelt words. The care, love and compassion we offered your wife during her time at Lighthouse Lodge were guided by our unwavering commitment to our residents and their families. Your feedback means the world to us, and we're incredibly grateful for your trust in us during such a difficult time for you and your family. Take care, and you are welcome to pop in any time to say hello - the door is always open.


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Review from Paul E (Son of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Laundry service seems 'hit and miss' - dirty clothes not collected and clean clothes not always returned same day. My mum is often close to running out of clean underwear.
Her room often feels like it is not clean - same comment for lounge/dining area.
Does not feel like full value for money at £1100
per week.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

I am sorry to hear that you are not fully happy with the care at Lighthouse Lodge. I will review and address the issues raised.


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Review from Nicola W (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad I chose Lighthouse Lodge for my mum.
All staff are polite, caring, attentive and accommodating. My mum has complex needs of which Lighthouse Lodge have a very good understanding.
I am fully updated on a regular basis of my mum's well-being and feel very welcome when I visit. Nothing
is too much and all staff are amazing.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your review.
We are pleased that you have found a home for your mother where she is happy and well cared for.


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Review from J F (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lighthouse Lodge was a lovely, safe environment for my mother after an operation. She felt safe, I was reassured she was in a lovely, safe environment.
Staff were lovely, friendly, helpful and just went out of their way to make her feel safe and calm. Thank you!

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

Thank you for your review. We are happy that your mother was happy here and was able to recover after her operation.


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Review from D E (Daughter-in-law of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On entering my mother-in-law's room at 10:30 am. I noticed that the room and en-suite hadn't been cleaned. In the bathroom, the seat in the shower was soiled. Dirty tissues on the floor in the bathroom and bedroom. Dirty underwear on a seat with dirty pyjama bottoms. I found a lady from the laundry
area and gave her these items, she said that the room may not have been cleaned yet as a member of staff had called in sick. She said that only two ladies were in to clean two floors.

Reply from Carol Curtis, Home Manager at Lighthouse Lodge

I am sorry to hear that you are not fully satisfied with the care provided for your Mother in-law. We are happy to arrange a suitable time to come in to complete a review and address the issues raised.


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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Lighthouse Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Lighthouse Lodge is calculated as follows: ( (227 Excellents x 5) + (67 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 307 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lighthouse Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 May 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

Carol

Carol Curtis

Job Title: Registered Lodge Manager

As Home Manager, I am proud and privileged to work at Lighthouse Lodge and to have been given the opportunity to work in a career that I love. Having worked in care for 20 years, I have progressed within my role as a Home Manager by gaining qualifications to achieve The Registered Managers Award and Level 4 in Adult Social Care.


As well as gaining experience working with the elderly, including those living with Dementia, I have discovered a great passion for helping provide an excellent standard of care in all aspects of the care sector.


At Lighthouse Lodge, we offer a welcoming home with a range of high-quality amenities and activities. We like to make sure our residents’ opinions are voiced and heard, encouraging all staff and residents to bring new ideas for us to include in our programme of care to improve well-being and help build friendships to ensure you continue to live your life to the full.


Bev

Bev Favager

Job Title: Lodge Service Advisor

Joined: 2021

I am the Lodge Service Adviser for Athena Healthcare Group at Marine View Lodge and Lighthouse Lodge, Wirral. I provide families with information required when considering a care home for their relative. The first point of contact and advise enquirers about the different types of care we provide, our Lodge features and the process involved for a relative moving into our Care Homes.


Enjoy showing families around the Lodges and answering any questions they may have, I assist them right up to admission of their relative and am always on hand thereafter. I love meeting families, prospective residents and helping to make the move into our Care Homes the best experience it can be.


My role also involves building relationships in the community working with organisations, businesses, charities etc and providing information in relation to the care provided at Athena Healthcare.


I enjoy spending time with my family, and I love dogs. I enjoy walking my dog, Buddy.


Frequently Asked Questions about Lighthouse Lodge

What types of Care is Lighthouse Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lighthouse Lodge provide?

Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Lighthouse Lodge have?

There are 78 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Lighthouse Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lighthouse Lodge to the centre of Wirral?

4.8 mile(s) as the crow flies, distance by road may be significantly further.