Lighthouse Lodge

1 Alexandra Road, New Brighton, Wirral CH45 0JZ
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9.7 134 Reviews
  • Lighthouse Lodge, Wirral
Opened November 2018, Lighthouse Lodge is the ideal home setting with panoramic views of the Mersey and welcoming team of care professionals.

They provide a range of care services including residential, residential dementia and nursing care.

The Lodge prides itself on the high service standards provided. Lighthouse Lodge's care services have been developed to offer a progressive experience that allows residents to enhance their current lifestyle or even reclaim previous independence.

Lighthouse Lodge has been specially designed to improve residents’ quality of life, through mobility and experience.

Lighthouse Lodge has a range of facilities including comfortable lounges, a health & beauty salon, beautiful gardens and even a roof-top terrace with views over the Mersey. Friends and family are welcome at any time and there is a kitchenette available for all residents and visitors to make teas and coffees!

Lighthouse Lodge understands the importance of a well-balanced and nutritious diet and therefore, a carefully selected team produces home-cooked meals onsite daily. Crafted with care and attention, the menu incorporates resident’s preferences and cultural or dietary requirements.

Friends & family can join residents' for meals if there have been prior arrangements.

Their very own in-house lifestyle and wellbeing team organise daily schedules filled with activities and outings. There is never a dull moment and the team are dedicated to making their residents’ home a happy, vibrant and fun place to live! There is always something fun going on around every corner.

Lighthouse Lodge appreciates each resident and their lifetime of experience. They are here to help with the next chapter of the journey.

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Care Provided by Lighthouse Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carol Curtis (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (78)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 4

Funding & Fees Guide for Lighthouse Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,155 – £1,215
    • Self-Funded Residential Dementia Care £1,135 – £1,195
  • (these prices are only a guideline, please contact Lighthouse Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Lighthouse Lodge offers a warm welcome to all relatives visiting their loved ones.


    If advance notice is given, visitors are welcome to use the facilities. Friends and family would like to join their loved ones in the spacious dining room for a meal, or even enjoy a light bite in one of the tea rooms.

    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.


  • Parking

  • Onsite parking is available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!


Lighthouse Lodge Reviews (134)

Total of 134, showing 41-60
9.7

Lighthouse Lodge has a Review Score of 9.7 (9.681) out of 10, based on 26 reviews in the last 2 years. Over all time Lighthouse Lodge has 134 reviews.

Overall Experience

  • 121
  • 9
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Date Published

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Review from Alexandra K (Daughter of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my dad's birthday, the staff went above and beyond to make it special for him. They held a party for him, gave him a cake, there were gifts, and one of the staff bought him a balloon. It's these things that make the Lighthouse Lodge a very special place. All the staff take the time to learn about
the residents and develop positive bonds with them.
I have total confidence in the care provided by the Lighthouse Lodge.
I can't recommend them enough.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

We love celebrating birthdays at Lighthouse Lodge! Our chef makes a cake, we have a party and make the day enjoyable and special. The staff see the same residents each day and they do develop positive bonds and become part of the family at Lighthouse Lodge. Thank you for recognising this and for your lovely comments, it means a lot to us all to know you have total confidence in the care provided to your lovely dad. It is a pleasure to care for him.


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Review from S P (Daughter of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so worried about mum going into a home, but it’s such a comfortable, cheerful and safe place.
The thing I appreciate most is the real genuine care that all the staff give. Nothing is too much trouble for anyone, any queries are dealt with promptly and professionally.
I really feel that all the
staff are like family members to mum and my family too.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

We understand it can be a worrying time when a family member moves into a Care Home. We do everything we can to assist the family and we provide a warm welcome when their relative joins us. The residents and their relatives do become like family and we are always happy to help with any queries in a professional and prompt manner. We enjoy having your mum stay with us, it is a pleasure and we appreciate your kind words, thank you so much.


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Review from S M (Sister of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister, who has young onset dementia, has lived at Lighthouse Lodge for over a year now. It is such a relief to us that she is safe. She is well cared for, entertained, given dignity, and she hasn't smiled so much for years. All of this is down to the staff. Individually, and as a team, they are
heroes, and we are so grateful to each and every one. Thank you, the Facebook pictures are so valuable to us too.

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Review from Kevin C (Son-in-law of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Lighthouse Lodge for the last 6-months. She passed away on Monday. I can not praise the home enough for their care before, during and after her passing. We spent a lot of time with her in recent weeks and saw 1st hand the care and attention the staff gave to her. Nothing
was too much bother for them. When we were not there, the staff would come and sit with her. They kept us informed every step of the way, and they were all very thoughtful in looking after us at a very difficult time. Two ladies were amazing in calling us back with any queries we had and prepared us before and after Mum passed. One member of staff was with us at the end, and she treated Mum with such compassion and was amazing with the family. We are so pleased we made the decision to leave Mum in their care when she started to deteriorate, as not only did it mean we could visit, but she could not have got that level of care in the hospital.
The manager and her team do an amazing job.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

It was a pleasure to have your mum-in-law stay with us at Lighthouse Lodge, she was loved by the staff and residents alike. Our staff are very caring and compassionate and it was a privilege for them to be with your mum-in-law at such a sensitive time. Likewise, our staff are always there for relatives (after all they become like family) at what is such a difficult time. It was lovely to hear that the flowers we sent were reminiscent of those she had on her wedding day, thank you for sharing that with us. Our staff and manager very much appreciate your kind words, thank you for taking the time to provide feedback at this difficult time.


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Review from Malcolm R (Husband of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the husband of my wife, who after a hard choice, resides in Lighthouse Lodge.
What can I say?
The manager and the rest of the crew are on the same page, and they look after the residents in a way that seems to be perfect for the day to day running of the home.
No complaints and I know that not
just my wife and all the residents look really happy.
Well done, guys.
From a happy Yorkshire man.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

We are so glad you chose Lighthouse Lodge. It is clear your wife very much enjoys residing here and it is lovely that you have noticed how happy the other residents are too. The care home manager and staff work together to ensure they are all "on the same page" to ensure the residents are happy, well cared for and feel safe in their home. Our staff are very appreciative of your kind feedback, thank you so much.


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Review from Colin R (Son of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Lighthouse Lodge since February 2021. She is well cared for, treated with dignity and kindness and loves the amazing views over across the river. Whilst it wasn't an easy decision to move Mum into care, the support that we've received from everyone at the home has reassured
me that it was the right thing to do.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

Thank you for making the decision to move your mum into Lighthouse Lodge, we are very pleased to have her stay here. Thank you also for acknowledging your mum is well cared for, treated with dignity and kindness; this is what our staff strive to do. We are spoilt by the fabulous views across the river, our residents enjoy sitting in the celebration room taking it all in whilst enjoying each other's company or watching one of our entertainers. We're lucky to be in such a lovely part of the Wirral. Thank you.


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Review from Henry G (Nephew of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is a resident at Lighthouse Lodge, and I can not speak highly enough of the care she receives.
The staff are caring, and the accommodation, lounge etc is excellent. Nothing is a bother, and all her physical and medical needs are met to the highest standards.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

Thank you for your lovely review. We are very pleased that your aunt's physical and medical needs are met to the highest standards. Our staff's standards are high in all they do and we are happy this is recognised and appreciated. Your comments will give our staff a boost, thank you for taking the time to provide this very kind feedback.


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Review from Eileen H (Friend of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are always put first in terms of care and well being. The manager is very hands-on and ensures that her staff are highly professional, sincere and demonstrate empathy at all times.


We had to remove my friend at short notice last December 2020 due to the bad performance of a previous care

home on the Wirral and Lighthouse stepped up to the brief and in fact, my friend's health and well being has improved 100%


In respect of activities and rooms, this cannot be totally recorded due to Covid, however, the photographs provided by the home in respect of the activities are exceptional.


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Review from John W (Brother of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lighthouse Lodge fulfills all of my brother's needs. All his carers are very friendly and kind and he looks upon them as his friend and mates. I'm very happy that he is in a first class care home and so are all of his family.

Reply from Jo Cookson, Manager at Lighthouse Lodge

Thank you John for your feedback. We always strive for the best so receiving feedback like this is great for everyone.


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Review from Susan H (Daughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff treat all residents with respect and outstanding kindness and are very professional at all times under very difficult circumstances and are an example to their professionalism and we can't recommend them more highly. Thank you for everything.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

Thank you for your kind review. Our staff are so happy that you have acknowledged how kind and professional they are. They work very hard and to receive such lovely feedback and know they are appreciated means a lot. We appreciate you taking time to leave such a positive review.


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Review from D P (Daughter of Resident) published on 4 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Good facilities and food. However, teeth are not always cleaned. Hair is often not brushed. At times mother was not dressed correctly so has been cold. Their communication to relatives is not great: I'm saying the same thing to staff repeatedly with them not following my requests. Clothes were lost
by laundry (no underwear or socks in her drawers) and mother wearing other residents' clothes which have another person's name in them. Natural to expect these things are attended to when paying almost £1000 per week.

Reply from Jo Cookson, Manager at Lighthouse Lodge

Thank you for your review. I am very sorry you feel there are areas within the Home you are not satisfied with. I am more than happy to meet with you to discuss the concerns you have. I am sorry you feel communication is not great, this is very important to us at the Home and myself and staff can always be contacted by telephone or email. I hold monthly Zoom meetings with relatives and they can also speak to me or my Deputy Manager when visiting the Home; we run an open door policy. I always respond promptly to feedback and work with families regarding any issues raised to ensure they are rectified quickly and to their satisfaction. I and my staff strive to provide the best care possible to residents and I look forward to discussing your requests with you.


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Review from Deborah D (Daughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum made the difficult decision to move into permanent care in August 2020 and decided that The Lighthouse was the place for her after a previous respite stay.
I was understandably anxious as we were in the throws of lockdowns and isolation. I can say with absolute confidence that my mum could
not have been in better hands! She has been so well cared for and has had the absolute best experience in the past eighteen months. The staff have been incredible...I have been frequently moved to tears by the times they have gone way above and beyond their jobs to give such wonderful care to the residents. My mum says the team are like family and I feel so lucky to have her safe and happy in such a fabulous environment.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

Thank you for your fantastic review, our staff will be thrilled to receive such lovely feedback and know they are appreciated for the "wonderful" care they provide. It can be a difficult decision to move a relative into permanent care and we are very pleased you decided to keep your mum at Lighthouse Lodge following her respite stay; we love having her with us! Lighthouse Lodge is our resident's home so we do everything possible to make it a friendly environment where residents feel safe, happy and are treated with dignity. It is our pleasure to look after your mum, thank you again.


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Review from C R (Daughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had the most amazing care when he was in respite at Lighthouse Lodge.


We as a family were so upset having to put dad in care and were not sure of what to expect the staff were amazing they helped dad settle in but also helped us as a family. They were on hand to help with any questions or

concerns we may have.


The ground floor unit was safe to clean and gave dad the flexibility to either stay in his room or roam around. We as a family are so grateful to the team for the support and help they gave us throughout dad's stay and we would not hesitate to recommend them to anybody thinking of using them.


Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

Thank you for your very kind review, it will give our staff a real boost to know how much you appreciate their hard work and the care they showed to your dad. We loved having him stay with us and we miss his fabulous singing! We always encourage residents to keep their independence and we know your dad enjoyed being active and his walks around the garden. We are happy to know your dad had a great experience with us and you, as a family, felt supported during his stay. Thank you so much, we appreciate your lovely feedback.


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Review from J O (Daughter of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident for a temporary period and as a family, we couldn't have been more pleased with the care love, and respect shown to dad. We as a family also felt fully supported by all the staff.

Reply from Jo Cookson, Manager at Lighthouse Lodge

Thank you for your positive feedback. I hope your dad is well. I will pass on your kind comments to the team.


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Review from C H (Niece of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very worried about my uncle and leaving him in the care of other people. My worries have been eased as every aspect of the Lodge is excellent. I don't know what more to say, only a 'big thank you to everybody'. Nothing ever seems too much trouble. Great team of people. 'Thank you again'.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

Thank you for your kind review. It is a pleasure to have your uncle stay with us, and it is lovely to see how well he has settled in. It can be a worrying time when considering a care home placement for a loved one, however, we do everything we can to support families through the whole process. We are always here to answer any questions family members may have and our priority is to ensure their relative receives the best care possible. Thank you again for the positive feedback.


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Review from Terence H (Relative of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we walked into Lighthouse Lodge looking for a home to place my relative we knew we did not have to look anywhere else.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

Thank you for your kind words. We always provide a warm welcome at Lighthouse Lodge and we are glad you felt you didn't have to look anywhere else after visiting. Our staff are very friendly and can provide guests with any information they require when they come into the Lodge. We are enjoying have your family member stay with us, he has settled in very well and enjoys the activities we provide, particularly the singers. Thank you for choosing Lighthouse Lodge, it is lovely to receive such positive feedback.


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Review from Margaret E (Private Carer of Resident) published on 28 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a Welfare carer, I required emergency respite care for a client I was caring for. I contacted several care homes and the response, caring nature and helpful attitude was the decision maker.
From the moment of admission, the care was outstanding the staff caring and kind, and a level of helpfulness
I actually forget existed.
I am a registered nurse and have very high standards when placing clients, I am delighted with not only the care but the progress made by the client.


Food superb and communication and feedback excellent. All staff were wonderful, I dealt with the manager, could not have been more helpful, and a senior carer who was outstanding in every way.
The staff are very well trained and I observed all patients being treated kindly and with dignity.
The home was spotlessly clean and the day rooms beautiful with a sea/river view.
In terms of value for money it was outstanding.


All who visited commented on what a lovely care home it was.


Reply from Jo Cookson, Manager at Lighthouse Lodge

What a wonderful review! Thank you so much for your kind words. All the team will be thrilled to receive such positive feedback at these tough times as they all try so hard every day. We do hope to see you both again soon even if it's just to pop in for a cuppa and a chat when able.


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Review from Christine M (Daughter of Resident) published on 21 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Lighthouse Lodge in early August 2021, initially on a trial, then becoming permanent.
The purpose-built building is modern and bright. Mum’s room is comfortable with an en-suite bathroom and a wonderful view. The dining room is friendly with ample food and choice. The lounges are
inviting and comfortable.
But what really makes Lighthouse Lodge such a special place is its staff. From the first moment, we were blown away by the friendliness and the quality of care shown to mum by every member of staff. She was immediately made so welcome and at home.
We also feel very welcome and can visit any time, even bringing dogs! Mum celebrated her 92nd birthday recently. We organised a buffet in the lovely lounge to celebrate together - with sherry, of course! The staff could not do enough for us.
Mum loves conversation; meal-times are special as she chats with residents and staff
We feel so happy and reassured that mum is settled, comfortable, safe, and well-cared for.

Reply from Beverley Favager, Lodge Service Advisor at Lighthouse Lodge

What a lovely review, thank you so much! We will pass your kind words to our hardworking staff; they always aim to provide high-quality care and make our residents feel very welcome. It will give them a boost to know this is appreciated. We love it when relatives bring their dogs in for a visit, after all, they are family too! The entertainments team love organising birthday parties, and they will be thrilled to know you enjoyed it. We are glad you feel your mum is safe and well cared for; it is important to us that all resident's feel this way. Thank you again!


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Review from Peter J (Son of Resident) published on 19 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 86 year old mum was not in the best of health after a short stay in hospital. The care and attention and friendliness of the Lighthouse Lodge staff - especially the third floor (Perch Rock) was second to none in helping our mum regain a level of health and independence. A heartfelt thanks to all.

Reply from Jo Cookson, Manager at Lighthouse Lodge

Thank you for your lovely review I will pass it on to the team they all work so hard to ensure that our residents are happy in their home.


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Review from Julie H (Daughter of Resident) published on 19 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a very difficult decision for me to make. From the very first visit, I was impressed and reassured by the professional and caring attitude of the staff here. My mother's health is declining and the staff have been responsive to her needs and displayed great kindness. I am now reassured that
she is receiving the best of care, for that I am grateful.
Also to mention that this place is scrupulously clean and the food excellent.

Reply from Jo Cookson, Manager at Lighthouse Lodge

Thank you for your review. Our team always go above and beyond to ensure that all our residents are well cared for. I am happy that you are reassured about your decision to place your mum here and you are able to spend quality time with her. We will always keep you informed with regards to your mum's health. You are more than welcome to come in and have a meal with your mum so you can sample our wonderful food here.


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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Lighthouse Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Lighthouse Lodge is calculated as follows: ( (227 Excellents x 5) + (67 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 307 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lighthouse Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 May 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

Carol

Carol Curtis

Job Title: Registered Lodge Manager

As Home Manager, I am proud and privileged to work at Lighthouse Lodge and to have been given the opportunity to work in a career that I love. Having worked in care for 20 years, I have progressed within my role as a Home Manager by gaining qualifications to achieve The Registered Managers Award and Level 4 in Adult Social Care.


As well as gaining experience working with the elderly, including those living with Dementia, I have discovered a great passion for helping provide an excellent standard of care in all aspects of the care sector.


At Lighthouse Lodge, we offer a welcoming home with a range of high-quality amenities and activities. We like to make sure our residents’ opinions are voiced and heard, encouraging all staff and residents to bring new ideas for us to include in our programme of care to improve well-being and help build friendships to ensure you continue to live your life to the full.


Bev

Bev Favager

Job Title: Lodge Service Advisor

Joined: 2021

I am the Lodge Service Adviser for Athena Healthcare Group at Marine View Lodge and Lighthouse Lodge, Wirral. I provide families with information required when considering a care home for their relative. The first point of contact and advise enquirers about the different types of care we provide, our Lodge features and the process involved for a relative moving into our Care Homes.


Enjoy showing families around the Lodges and answering any questions they may have, I assist them right up to admission of their relative and am always on hand thereafter. I love meeting families, prospective residents and helping to make the move into our Care Homes the best experience it can be.


My role also involves building relationships in the community working with organisations, businesses, charities etc and providing information in relation to the care provided at Athena Healthcare.


I enjoy spending time with my family, and I love dogs. I enjoy walking my dog, Buddy.