Kingsfield Court

40 High Street, Earl Shilton, Leicester LE9 7DG
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9.9 41 Reviews
  • Kingsfield Court, Leicester
Kingsfield Court care home is a purpose-built residential care home based in the community of Earl Shilton, Leicestershire, that also specialises in dementia care. The spacious interiors and homely decorations complement the work of professional carers, and create a calming and homely atmosphere.

En-suite rooms and landscaped gardens delight residents and their families, who also have their own on-site cafe to enjoy. Health and wellbeing needs are very important and the Activities Coordinators work with residents and families to develop an exciting programme of activities and events that are tailored to personal interests.

Residents and staff go out into the community and the community are invited into the home, in order to build positive relationships and enable social inclusion for residents. They are also many intergenerational activities so that residents are able to engage with all age groups, from toddlers to college students.

All care is carried out in a bespoke fashion, with passion, empathy and enthusiasm at the centre of all decisions taken. Carers understand the importance of person-centred care, and the residents needs and preferences are placed at the centre of their care.

Choices at mealtimes are provided to all residents and they take great pride in the dining experience. Personal preferences and nutritional needs are taken into account and the kitchen team work hard to provide a wide range of healthy and tasty choices for residents.

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Care Provided by Kingsfield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Joanne Thundercliffe (Manager)
  • Admission Criteria
    • Every enquiry is taken on individual merit
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Kingsfield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,485 – £1,485
    • Self-Funded Residential Dementia Care £1,375 – £1,375
    • RESPITE Self-Funded Residential Care £1,585 – £1,585
    • RESPITE Self-Funded Residential Dementia Care £1,475 – £1,475
  • (these prices are only a guideline, please contact Kingsfield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Adequate parking on site for visitors.


Kingsfield Court Reviews (41)

Total of 41, showing 21-40
9.9

Kingsfield Court has a Review Score of 9.9 (9.893) out of 10, based on 18 reviews in the last 2 years. Over all time Kingsfield Court has 41 reviews.

Overall Experience

  • 35
  • 5
  • 0
  • 1
  • 0

Date Published

41
3
15
18
23

Review from S P (Daughter of Resident) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsfield Court has the perfect balance of professional and personal approaches. Throughout my mother's stay, the covid19 pandemic has been ongoing, resulting in a number of unavoidable lockdowns. Staff closest to her have kept me informed and managed to meet her very complex care needs far better
than we were able at home. She's prone to falls and when these seem more serious, I'm able to go in and await medical care with her. Admin staff are equally caring friendly and efficient. It's actually a pleasure to wait in reception for lateral flow test results - or was until the cushions were removed. It made the seats uncomfortably deep. Please replace at least one for us tiny visitors with our own health issues.
Whenever I've had a concern, it has been investigated and either explained, or quickly remedied where possible.
My father recently chose to become a resident and has blossomed, which I feel says everything

Reply from Olivia Jablonski, Client Relationship Manager at Kingsfield Court

Thank you for taking the time to leave us a review. We are glad you have such lovely words and compliments to offer Kingsfield Court. It is so important for us to know we are achieving the high standards we set - in meeting the needs of not only the residents, but also the expectations of the relatives too. Our staff enjoy and take pride in working at Kingsfield, and ensuring all our residents are safe and supported whilst making it an enjoyable place to live. It's a pleasure to have both your parents with us and to be able to have the involvement with you all as a wider family. I will ensure your comments are passed onto the staff (and a cushion placed in reception).


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Review from J A (Daughter of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is happy and well cared for by all staff and they are very helpful. The food is beautiful and varied regularly. If I have a criticism at all, it would be around the communication between staff and families. There needs to be some continuation and joining up of conversations and requests followed
up and feedback given.

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Review from Jennie S (Daughter of Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers and reception staff can't do enough.

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Review from J A (Daughter of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended a family BBQ on Saturday 11.9.21. This was the first opportunity to have a get together for many months. It was a huge success, enjoyed by all. The staff had worked very hard and their hard work was much appreciated both by residents and relatives.

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Review from Carol M (Daughter of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been very happy here having been moved from a previous care home when she was living down south. The staff are lovely and friendly towards her and she is being well looked after. She enjoys her food and says the meals are good.

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Review from Patricia H (Niece of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff look after residents with much care and love one would think they were related to them. They are encouraged to maintain as many activities as they wish to join in, including tending their own patio area to grow plants and vegetables. On visits, residents are always happy and smiling. Through covid,
I felt my relative was cared for in a very safe environment. Catering is like being in a 5 star hotel, wonderful.

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Review from Sue F (Friend of Resident) published on 4 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my first visit to Kingsfield Court on Saturday but I had heard about how impressive it was as my friend's mother, who is also my friend, was one of the first residents.
The decor and layout of the home is so wonderful. I loved the wallpaper and pictures.
My friend's mum has been so well looked
after and anything that is needed to be reported to my friend was done so straight away and dealt with.
Such a good care home.

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Review from Nigel M (Brother of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, kept in very nice condition. Always find staff helpful and friendly and professional attention given by staff to the needs of my brother after suffering two strokes. Also find the staff very accommodating regarding visiting times. Thank you very much.

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Review from J L (Resident) assisted by family/friend published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my stay here. Excellent facilities and very caring staff.

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Review from Wendy M (Daughter of Resident) published on 11 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Mum stayed here for respite in June. Unfortunately, there was a Covid case so no activities were available as all residents were locked down in their rooms.
Mum is vegetarian but the food was neither appetising nor nutritious.
Every night she was woken by another resident wandering into her room.
On more than one occasion she was shouted at by the other resident, causing her incredible distress both during the day and at night.
We were assured that she would not be placed on the same floor as dementia patients but at this was not the case.
Mum was not happy staying there at all.

Reply from Laura Pearson, Home Manager at Kingsfield Court

We have strived to maintain the emotional well-being of our residents during the challenges of the pandemic. The lifestyle team continued to deliver individually tailored 1:1 activities where social distancing was necessary and continued to engage in group activities on the floors during these times whilst promoting the safety and well-being of all residents. We welcome the feedback in regards to the meal options available, our kitchen staff work in conjunction with the residents and strive to ensure that all diets and preferences are catered for in our developing menu. Our resident's needs are always changing, albeit there are times where those changes in needs can no longer be supported within the home environment and alternative arrangements are required. This however takes time and can sadly impact upon other residents within the home. All necessary actions are taken to ensure the safety of all our residents within the home, and I am sorry that this impacted upon the experience at the home.


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Review from Jane B (Niece of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into Kingsfield Court initially for emergency respite as my uncle had been admitted to hospital. From the first contact, I cannot fault the care and attention to detail. All staff have gone above and beyond to make my aunt feel welcome and to reassure me that she is in the best place.
One
member of staff, in particular, has been such tremendous support throughout this very difficult time, I cannot thank her enough.
I would not hesitate to recommend Kingsfield Court to anyone requiring residential care.

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Review from Frank T (Son of Resident) published on 14 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad who is 94, was independent until he fell at home and needed 24/7 support. Kingsfield Court were very proactive in getting him in at the end of October and he was obviously benefitting from the care and attention he received. He had a lovely ground floor room with a door to the outside. When we Skyped
he always looked smart and comfortable and would say how good the food was and lovely the staff were. We had looked forward to visiting and seeing the home for ourselves when Covid 19 restrictions eased. We also know he was receiving excellent medical attention to his various conditions as well as efforts to improve his mobility. He is not the most gregarious person and was generally happy in his room although we are aware the staff were doing their best to get him out. Unfortunately, he became unwell and ultimately was rushed into Leicester Royal Infirmary with internal bleeding. The staff kept us informed of his condition as well as ensuring close medical attention. We hope he will return.

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Review from R A (Daughter of Resident) published on 22 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the ten weeks my Mum was at this care home she received excellent care. I spent many hours with her during her final days and was able to witness first-hand everything this home offered. Yes, there were issues, mostly to do with staffing levels, as with all homes, but overall I don't believe
Mum could have been in a better place.

Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you very much for taking the time to write this review, I will ensure that it is shared with all of the team. It really was a pleasure to have your mother with us and get to know her and her family. She was a pleasure to have around and to care for and I wish you all the best for the future.


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Review from M B (Wife of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident here for the last five months. His treatment from everyone - carers, kitchen staff, cleaners, office staff, has been exceptional. They all seem to really care for him and make him feel comfortable and wanted. I have nothing but praise for everyone at Kingsfield Court.

Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you so much for such lovely words and for taking the time to leave this review. We are all so glad that your husband feels comfortable and cared for as this is exactly what our dedicated team aims to achieve. I will ensure that your comments are passed on to all staff members.


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Review from Alex W (Daughter of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsfield Court is a lovely, bright and modern care home.
It's my first experience of having a close relative move into care and all the staff have been supportive towards both my mum and her family. We are able to visit whenever we want and everyone is always very welcoming.

Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you so much for your lovely words. I am very happy to hear that you and your mother love Kingsfield Court as much as we do. Your mother is a pleasure to know and care for and you will always remain welcome to visit at any time.


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Review from Edward M (Partner of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner arrived in March 2019 from another place. As this was a new home the standard has improved and we are happy with the standard. Her condition has also improved which we feel things are right.
We are grateful for the help and care.

Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you so much for your review. I am very happy to hear that you are happy with the care and standard of the home at Kingsfield Court and I will ensure that your comments are forwarded to all of the staff.


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Review from Emma C (Regular Volunteer) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsfield Court is exceptional. I love spending time there assisting the residents to live a fulfilled life.

Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you very much for your comments. We also love having you spending time here at Kingsfield Court and the residents look forward to your visits.


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Review from Shani S (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are in Kingsfield Court. They are very happy and say that they are both very well cared for. My parents are in their late 80s and being at Kingsfield has enabled them to stay together and share all that Kingsfield has to offer. Mum said to me "You wouldn't get better in a 5 star London
hotel!". My dad suffers with dementia and we have seen a real improvement with his outlook since being at Kingsfield. We find all the staff very efficient, caring and compassionate towards all of the residents. It ticks all of the boxes for Mum and Dad and our family.

Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you so much for such a lovely review. It has been a pleasure having your parents move in with us and they have very much become a big part of our Kingsfield family. I will ensure that your lovely comments are passed on to all of the team.


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Review from J B (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of the home. It is well designed with excellent facilities and is beautifully decorated, however, the most important and best aspect is the quality of both the staff (all staff not just care staff) and management. All the staff are well trained and very professional and clearly,
enjoy working here. They take pride in the home and in their work. The atmosphere is a genuinely happy one. The staff are patient and caring with residents and spend time engaging with them and encouraging them to engage with each other.

Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you very much for your lovely comments. All of our staff do indeed enjoy and take pride in working at Kingsfield Court and focus on ensuring that our residents enjoy and feel supported and secure living here, I am glad to know that this shows to the residents and their relatives through their everyday work. I will ensure your comments are passed on to the team.


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Review from Sue T (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you walk through the door of Kingsfield Court you have a warm welcome, the management and staff treat you as an individual with respect and that they care.
Mum is treated with dignity and nothing is too much trouble for any of the staff for her needs. The facilities are amazing it is like a 5-star
hotel with excellent cleanliness. Her room is beautiful and she has a variety of food and drink.
As her daughter, I can walk away with feeling happy that mum is safe and being well cared for by all staff and management keep up the excellent work.

Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you for your kind words and for taking the time to review Kingsfield Court. We are so pleased your mother has settled into life so well at Kingsfield Court and that you also feel secure in her living here. I know I can speak for all of the team when I say it is an absolute pleasure to be able to care for your mother and I will ensure that your lovely words are shared with every member of the team.


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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Kingsfield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Kingsfield Court is calculated as follows: ( (192 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 214 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsfield Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Phillippa

Phillippa Keeble

Job Title: Front of House Manager

Joined: 2023

Phillippa is our front-of-house manager at Kingsfield Court, bringing a wealth of experience and knowledge of the care sector. Phillippa supports families and individuals from their initial enquiry all the way through to their admission into the home. Phillippa will be your first point of contact at Kingsfield Court and can provide guidance and advice. She will coordinate tours, assessments and admissions and allocate a Care Manager to each new resident who will ensure all of the resident's needs are being met during their time at Kingsfield Court.


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Mike Withers

Job Title: General Manager

Joined: 2025

Mike is our General Manager here at Kingsfield Court Care Home. Mike is a Registered Nurse by profession and is still registered with the Nursing and Midwifery Council (NMC).

Mike has spent most of his career working in the NHS in Leicestershire Hospitals in both Clinical and Managerial roles.


For the last 7 years, Mike has gained experience managing nursing homes.

Mike is very passionate about ensuring the care provided to your loved one is of a consistently high standard.