The Manor House Harrogate

60 Cornwall Road, Harrogate HG1 2NE
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Top 20 carehome certificate
10 80 Reviews
  • The Manor House Harrogate, Harrogate
Set within the splendid Duchy Estate, Anchor's The Manor House Harrogate is the perfect choice for those seeking the very best care and comfort in beautiful, homely surroundings. The home also has the benefit of private landscaped gardens, whilst being close to a variety of local amenities that Harrogate has to offer.

The home provides high-quality care combined with luxurious facilities to provide residents with a comfortable and relaxing environment. The Manor House Harrogate is finished to the highest standard and benefits from impressive facilities for customers to enjoy. The home continues to welcome new residents, both for permanent care and on a shorter-term basis.

Where possible, residents are encouraged to enjoy their independence, with the peace of mind that the team is on hand to help 24-hours a day, should this be needed. The Manor House Harrogate offers a world of opportunity, whether an active social life or some peace and quiet is preferred. The exceptional facilities include a hair and beauty salon. Within the home, residents can enjoy a village square, tea room and much more.

There are dining facilities on each floor and a private dining room for special occasions. Residents are consulted regarding their preferences and dietary requirements. Food is cooked fresh on-site and locally sourced where possible.

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Care Provided by The Manor House Harrogate

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Stephanie Foulds (Manager)
  • Admission Criteria
    • Please contact The Manor House Harrogate directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (87)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Manor House Harrogate

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600

  • Our colleagues at The Manor House Harrogate will be happy to answer any questions you have regarding our fees and what is included in these.
  • (these prices are only a guideline, please contact The Manor House Harrogate to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at The Manor House Harrogate.


  • Parking

  • Onsite parking is available, including disabled spaces.


The Manor House Harrogate Reviews (80)

Total of 80, showing 1-20
10

The Manor House Harrogate has a Review Score of 10 (9.956) out of 10, based on 29 reviews in the last 2 years. Over all time The Manor House Harrogate has 80 reviews.

Overall Experience

  • 76
  • 3
  • 1
  • 0
  • 0

Date Published

80
6
13
29
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Review from Keith B (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into The Manor House Harrogate in September 2024, she was immediately made to feel very welcome and very quickly felt at home.
Sadly she passed away this month, but the care given was absolutely out of this world
I cant speak highly enough of the staff at The Manor House, the level of
care and love given was exceptional.
I would recommend the The Manor House to everybody and as a family we are so grateful that my mum's last days in this world were peaceful, safe and cared for
Congratulations Team Manor House you are simply the best.

Reply from Rebecca Higginson, Regional Support Manager at The Manor House Harrogate

Thank you for leaving a review for The Manor House Harrogate. We are so pleased that you were delighted with how comfortable and well-cared for your mum was with us here. Your words are really powerful and I will share them with the team. It re-enforces the impact of the work we do every day for the individuals we care for and their family members.


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Review from D G (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After needing to find a care home for my mother that met her current needs, we embarked on an exhaustive search for a suitable residential facility. We were delighted to find the Manor House in Harrogate and even happier when they found a room for our mother. The building and facilities are impressive.
Modern, well-furnished and clean, with comfortable communal areas and spacious bedrooms. However, the standout feature is the attentive and good-natured staff, which is by far the most essential factor when looking for a care home. My mother has settled in quickly, and hearing from her that she feels very well looked after makes us all reassured that we have made the right choice. As a family, we are pleased and grateful that our mother is being cared for by the excellent staff at the Manor House, which feels more like a well-run hotel.

Reply from Rebecca Higginson, Regional Support Manager at The Manor House Harrogate

Thank you for leaving The Manor House Harrogate a review. We welcome all feedback from residents and their families, your time is greatly appreciated. Your kind comments about the team and their attitude will be shared and I know they will be delighted to know how you feel about the care that your mother receives from them. We love having your mum here with us and it's great to see she has settled in so well. Myself and the team are always on hand to answer any questions you may have, so please don't hesitate to reach out at any time. Thank you


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Review from Christine A (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident of The Manor House for just over a year. He was very content and happy there and I was extremely impressed with the care he received from all members of staff. It speaks for itself when we were able to move Dad out of hospital back to Manor House for his last few days. He received
wonderful end-of-life care, we couldn't have asked for anything more.
I will always remember with fondness the fun, kindness and caring shown to my Dad by everyone. Thank you to you all on Chester floor for being such an important part of Dad's last phase of life.

Reply from Rebecca Higginson, Regional Support Manager at The Manor House Harrogate

Thank you for taking the time to leave a review. Feedback is very important to us and we are so pleased to hear you have been happy with your dad's care throughout his time at The Manor House Harrogate. It's been a privilege to care for your dad. Thank you again for taking the time to leave us a review, we will ensure to pass your lovely comments onto the whole team.


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Review from J D (Son of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first phone call and enquiry you are made to feel so welcome and all staff are willing to listen and not judge.
The level of service is outstanding within 12 hours of initial contact the staff from the home had visited my father in hospital and had assessed his needs and ensured a smooth transition
from the hospital to the care home via NHS transport.
My father has settled in to the way of life of being cared for and looked after by staff that nothing is too much trouble, he has picked up within his self 100% and has gained some weight as my dad has told me the food is absolutely lovely. He is now walking round the home keeping fit as he points out to the staff. I can't thank the staff enough for looking after my dad it has taking a huge stress and worry of the family that he is being looked after and cared for respectfully by staff who can do, will do at any time. Thank you.

Reply from Laura Harland, Deputy Manager at The Manor House Harrogate

Thank you for taking the time to leave The Manor House Harrogate a review. Feedback from our residents and families is very important to us, so we are very pleased you have rated your Overall Experience as excellent. We love having your Dad here with us and look forward to seeing you and the family again soon. Thank you again for a wonderful review, your kind words will be passed on to all the team.


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Review from Ian L (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into The Manor House from an assisted living apartment with domiciliary care. His increased care needs and loss of mobility exceeded what assisted living could provide.
I have visited over a hundred care and nursing homes professionally so was very picky about where dad lived. We visited
7 homes before choosing Manor House as somewhere we thought he would be well cared for, where he would feel at ease, where there were suitable opportunities for him to socialise and hopefully get the most out of whatever time he had left.
While dad's health and strength never returned sufficiently for him to take advantage of the facilities, he enjoyed the food as one of his last remaining pleasures.
While Manor House is undoubtedly 'high end' in terms of design and furnishings, the true test of any care home is how well it meets the needs of its residents, in my dad's case, we could not have hoped for a more caring and competent team to care for him. My family is very grateful for that.

Reply from Caryn Ferguson, Community Partnership Manager at The Manor House Harrogate

Thank you very much for leaving a review for The Manor House Harrogate. Your testimony means a lot to us all. Food and nutrition is a very important part of the package of care we deliver and I am glad your dad found a lot of pleasure in his meals. The team are extremely honoured to have supported your dad throughout his time with us. I will pass on your kind comments to them all. Thank you.


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Review from Peter R (Son of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I made enquiries to The Manor House, I spoke to the deputy manager. She was very helpful and arranged for me to bring my mother for a look around the care home. Everybody was so helpful and accommodating. I was given a tour around the care home and the transition from then to getting my mother
in went very smoothly. My mother has settled very quickly. The staff are lovely and they make a big effort to celebrate events such as Halloween. Such a welcoming place. I feel very happy that my mother is being cared for to the highest standard.

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Review from Sarah M (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are fantastic, very supportive and friendly. Rooms, food and facilities are excellent. Also super clean. Thank you for looking after my dad so well.

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Review from H A (Daughter of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had two weeks respite after three weeks in hospital. She particularly commented on the kindness and care of the staff in all departments. It had a feeling of a first class hotel and we were extremely happy to leave her in their care. She enjoyed the quiet and peaceful surroundings.

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Review from Francesca R (Daughter of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this home enough, and my experience, and that of my parents, has been nothing but positive. Our mother came to the Manor House Care Home in April 2022, after a series of illnesses which she struggled to recover from. She was then joined by my father in November 2022. I can honestly
say that they have blossomed since their arrival, and they are very open about how happy they are there, and how kind everyone is. The staff of The Manor are without exception, extraordinarily engaged and passionate about the work they do. There is an incredibly happy atmosphere in this stunningly beautiful home, where the residents are friends, and the staff are always prepared to go that extra mile to accommodate. I live abroad, so it was very important to me that my parents felt happy and were well looked after, and The Manor has provided not just that, but also so much more, in terms of fun, caring and quality of life. Thank you all so much!

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Review from C O (Daughter-in-law of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is fantastic and provides the very best care for my mother-in-law. It's a pleasure to visit her in such a lovely place. The staff are very attentive and this gives us the peace of mind that she is being well looked after.

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Review from Mark O (Son of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You could not wish for a more perfect home for your loved one. The facilities and care from the wonderful staff are second to none, it is such a pleasure to know my mother is in the best place being well looked after. It is a pleasure to visit and we look forward to enjoying spending time with her.

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Review from R J (Son of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Manor House early in May, and as a family, we are very happy for Mum knowing she is in a lovely facility with fabulous staff and receiving 24-hour care if required.
The Manor House has a luxury hotel feel with a lovely cafe area. We have also had two family private dining meals and the
food was delicious.
The staff are very helpful and very happy which adds a nice feel to the care home.
We also like that there are plenty of activities for residents, and as Mum adjusts to her new environment we are pleased she is getting involved with the activities.

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Review from L P (Respite Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfect decision for me to stay at The Manor House Harrogate for convalescence following surgery! Beautiful surroundings, kind and caring staff in all departments, reassuring to know 'nothing' was too much trouble which helped enormously with my recovery. I would have no hesitation in recommending or
booking myself in again should the need arise! (Only slight negatives would be: building always very warm, Wi-Fi temperemental, bedding and towels could be of better quality - but appreciate difficulties in this regard!) Thank you for looking after me!

Reply from Stephanie Foulds, Manager at The Manor House Harrogate

Thank you for taking the time to review The Manor House Harrogate and we are pleased you rate our overall experience as excellent. I will ensure your kind comments are passed to our team. We are pleased you enjoyed your stay and hope to welcome you back in the future.


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Review from A L (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very welcoming when Mum moved into the home, they are caring and compassionate and have provided excellent care.
Mum has settled well and is happy in the home.

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Review from A S (Brother of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in The Manor House for some months now, the team are fantastic and although it would be better if she did not need to be in a care home I am pleased that she is there as it is more like a five-star hotel. The cafe area suits us as we can have a drink and a chat without needing to
brave the elements.

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Review from E K (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Manor House went over and beyond what was expected to look after our elderly parents at the end of their lives. We will be forever grateful for the care they gave.

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Review from B M (Son of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother died last week and was given end-of-life care. The staff treated her with the utmost respect and dignity. Additionally, they could not have given me and my sister more support. They treated us with such care and consideration over her final days and the day later when we removed her possessions
the departure with the Funeral Director, where the staff lined up. It was so moving and the fact that she left via the main door was so respectful than then leaving via a back door. The residents even stood which was beyond gratifying. Your staff were wonderful.

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Review from Susan W (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum passed away on 24th January at The Manor House. She had resided there for four years and had a happy time, despite her health ailing and having to endure the restrictions of the pandemic.
She had a beautiful room and loved her food there. She was put on end-of-life care the Monday before
her passing and the care staff were absolutely brilliant. They helped us through what is a very emotional rollercoaster and gave us the support we needed. Can thoroughly recommend!

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Review from V V (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a dementia resident at The Manor for a year. The staff (from most senior to care assistants) have been unfailingly kind and helpful to our whole family. Mum has been looked after with care and her dignity maintained at all times. She really could not be in a better place. People,
environment, food and care are all excellent.

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Review from P I (Friend of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a resident 3 - 5 times a week. I am really impressed with all I see in the Manor House.

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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for The Manor House Harrogate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.956 for The Manor House Harrogate is calculated as follows: ( (328 Excellents x 5) + (15 Goods x 4) ) ÷ 343 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor House Harrogate is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact The Manor House Harrogate directly for further details.


Awards / Recognitions (4)

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Meet the Team (6)

Stephanie

Stephanie Foulds

Job Title: Home Manager

Joined: 2017

I have been a care home manager for ten years and have a Master’s Degree in Public Health. I have been the manager of The Manor House since 2017 - before it was built - and have overseen every step of the process to where we are now.


Each team member has been carefully selected based on their individual strengths and qualities, to ensure our residents receive the best level of care. I am proud to lead my enthusiastic, compassionate and diverse team of staff in delivering the highest standards in one of England's most luxurious care homes.


We always strive to do our best in all areas as reflected on our carehome.co.uk reviews and CQC report. My door is always open.


Laura

Laura Harland

Job Title: Deputy Manager

Joined: 2018

I have worked in the care industry since the age of 19. I was not aware at the time that I had found my vocation.


Throughout my 20 years of experience, I have evolved through various roles in a care setting from a care assistant to a deputy manager. I have been part of the team at The Manor House since we opened the doors in 2018 and I am thoroughly proud of being part of the foundations of this highly regarded care home and contributing to the quality standards we have set.


It is a joy to support individuals and their families in their transition to The Manor House and strive to ensure the experience is as smooth and positive as possible.


Kamil

Kamil Dasgupta

Job Title: Deputy Manager

Joined: 2021

Hi everyone! My name is Kamil and I'm honoured and happy to be part of the team at Manor House. For over 18 years, I've been passionate about working in health and social care. It's incredibly rewarding to support others and help them feel valued and important. Through the years, I've had the privilege of working in various social care settings supporting people with moderate to complex needs.


At The Manor House, we care for individuals who are loved, and with unique stories and experiences. My goal is to ensure they continue living their lives to the fullest with the support they deserve. The team here share my passion for providing the best possible care, and together we create a supportive and enriching environment for our residents.


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Paul Richardson-Mackie

Job Title: Chef Manager

Joined: 2020

I have worked in various kitchens over a 22 year span and have learned many things along the way regarding how different kitchens work.


I love cooking and seeing people enjoying the food I have prepared for them, whether it be in a restaurant, a hotel, doing banquets and weddings, or for residents in a care home - where I currently work with Anchor.


My main focus is to ensure that all the food I prepare is done so with care, love and attention, ensuring my guests receive the best possible experience. I really enjoy face to face interactions with my guests and residents, as I feel it is important to get feedback on what I do and to build a rapport with the clientele.


I believe you have to be adaptable in your approach when it comes to food as everyone has different pallets. A care home environment is a wonderful place to be in as I am effectively coming into other people’s home and doing what I love both in and out of work.


Bekie

Bekie Higginson

Job Title: Regional Support Manager

Joined: 2016

My role involves supporting care home teams where required and I am at The Manor House covering maternity leave for the home manager Steph. I started my career with Anchor in 2018 as a quality assurance manager in this home I then became the deputy manager here before my current role. I have worked in the social care industry for 14 years and am very passionate about compliance and the delivery of great care.


My previous years of experience at The Manor House mean that I know the home and the team very well and am always happy to help.


Yvonne

Yvonne Mather

Job Title: Administrator

Joined: 2020

I have been a member of The Manor House team for four and a half years. I take the lead role in the administration within the home and like to be organised! Always happy to greet people with a smile and will help however I can. I have worked in adult social care for 18 years in various roles so hopefully, I can help with any questions you may have.


Frequently Asked Questions about The Manor House Harrogate

What types of Care is The Manor House Harrogate registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manor House Harrogate provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Manor House Harrogate have?

There are 87 Single Rooms.

What are the Facilities & Services at The Manor House Harrogate?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manor House Harrogate to the centre of Harrogate?

0.8 mile(s) as the crow flies, distance by road may be significantly further.