The Manor House Harrogate

60 Cornwall Road, Harrogate HG1 2NE
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Top 20 carehome certificate
10 80 Reviews
  • The Manor House Harrogate, Harrogate
Set within the splendid Duchy Estate, Anchor's The Manor House Harrogate is the perfect choice for those seeking the very best care and comfort in beautiful, homely surroundings. The home also has the benefit of private landscaped gardens, whilst being close to a variety of local amenities that Harrogate has to offer.

The home provides high-quality care combined with luxurious facilities to provide residents with a comfortable and relaxing environment. The Manor House Harrogate is finished to the highest standard and benefits from impressive facilities for customers to enjoy. The home continues to welcome new residents, both for permanent care and on a shorter-term basis.

Where possible, residents are encouraged to enjoy their independence, with the peace of mind that the team is on hand to help 24-hours a day, should this be needed. The Manor House Harrogate offers a world of opportunity, whether an active social life or some peace and quiet is preferred. The exceptional facilities include a hair and beauty salon. Within the home, residents can enjoy a village square, tea room and much more.

There are dining facilities on each floor and a private dining room for special occasions. Residents are consulted regarding their preferences and dietary requirements. Food is cooked fresh on-site and locally sourced where possible.

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Care Provided by The Manor House Harrogate

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Stephanie Foulds (Manager)
  • Admission Criteria
    • Please contact The Manor House Harrogate directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (87)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Manor House Harrogate

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600

  • Our colleagues at The Manor House Harrogate will be happy to answer any questions you have regarding our fees and what is included in these.
  • (these prices are only a guideline, please contact The Manor House Harrogate to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at The Manor House Harrogate.


  • Parking

  • Onsite parking is available, including disabled spaces.


The Manor House Harrogate Reviews (80)

Total of 80, showing 21-40
10

The Manor House Harrogate has a Review Score of 10 (9.956) out of 10, based on 29 reviews in the last 2 years. Over all time The Manor House Harrogate has 80 reviews.

Overall Experience

  • 76
  • 3
  • 1
  • 0
  • 0

Date Published

80
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29
51

Review from K F (Son of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to stay at the Manor House in the summer of 2021 we have been delighted with the level of care and support she has received.

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Review from Pippa O (Daughter of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a fall at home and was in hospital for a month. He wanted to be discharged as soon as possible but wouldn't have been able to cope at home as he was very frail. We looked for a home that could offer respite care and Manor House seemed to fit the bill. What a good choice it was! My father
stayed for four months and had the very best of care. He would say if I can't be at home this is definitely the next best thing.
Not only did he receive great care in beautiful surroundings, but the Manor House team were super supportive of the whole family. My mother was able to visit easily, my father got into a routine he enjoyed, and the family felt comfortable spending time there.
We would highly recommend it to anyone looking into care options.

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Review from Rob (Son of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our parents, both in their nineties and becoming increasingly frail, came into the home in the midst of the Covid lockdown. Despite the massive change in lifestyle and the Covid-induced visiting restrictions, they were very quickly made to feel comfortable and safe. As they each in turn entered the
final stages of their lives, the care provided was exemplary and extremely thoughtful. We are so grateful to the Manager and her wonderful team for everything they did for our parents, and also for the care and consideration shown to us during the most sensitive of times.

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Review from Val F (Niece of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91 year old aunt moved to The Manor House in October 2022, when she could no longer look after herself at home. The staff have been marvellous, listening to her, helping her to feel at home and caring for her as her health deteriorated. I can't praise them highly enough. And what a fabulous place
to live. So well planned, beautifully decorated, good home-cooked food and nice people, in lovely surroundings. It's very far from my preconceptions of what a care home would be like.

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Review from J G (Son of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother receives is quite outstanding. She was previously receiving in-home care, which was extremely challenging. Since becoming a resident, her overall condition, care and safety have improved considerably. I cannot thank The Manor House team enough... fantastic.

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Review from J W (Niece of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is fantastic. It's nothing like people would paint a care home to be.
It is clean, modern and the facilities are brilliant. My aunt has lived here for nearly two years and would not want to be anywhere else.
I would highly recommend it to anyone who is looking for somewhere to enjoy their
retirement.

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Review from Janine C (Daughter of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor House Harrogate is the most fabulous care home. The management and staff always go the extra mile. It is just like a five-star hotel. My mum is so happy and is particularly enjoying the delicious meals prepared by the kitchen chefs. Every care is taken to ensure the food is well-balanced.
My mum has improved dramatically after her accident.

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Review from W S (Husband of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor House Harrogate is a modern purpose-built care home with a lovely south-facing garden in a sought-after residential area close to the renowned gardens. It provides tastefully furnished and well-appointed accommodation with comfortable lounges and other communal facilities, which I liken to
a five-star hotel. My wife, who has dementia, has been a resident for approaching two years, during which time she has been very well looked after by pleasant, friendly and caring staff who make sure she has the opportunity of being included in the various activities organised in the home and is not left in her room on her own. I cannot speak highly enough of our experience and would have no hesitation in recommending The Manor House Harrogate to anyone looking for a top-quality home.

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Review from Tim R (Son of Resident) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the facilities and care at The Manor House in the two months since my parents moved in. The staff have been responsive and helpful in caring for them, ensuring that they have settled into their new home.

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Review from Anita D (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum, who has dementia, has been a resident at The Manor House since December 2021. The home is beautiful, more like a hotel, and it is a pleasure to visit. The individual rooms are beautiful and very well-appointed. There are lots of activities, and the whole place feels like a family environment.
The staff are all exceptional and provide true person-centred care. I’m amazed how all the staff remember each person's name, and everyone is tread with respect and dignity.
I cannot thank all the staff enough for the care they are providing for Mum and the support they have given to me. This is truly an exceptional home, and I would highly recommend it.

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Review from Philip F (Nephew of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt(91) took up residence in November 2022. She has very particular needs and has found the transition very difficult. The staff at The Manor have done everything to make this as easy and comfortable for her, understanding her needs and generally introducing her to life in a care home.

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Review from Wendy G (Daughter of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor House Harrogate is an amazing care home with a caring family atmosphere. My dad has Alzheimer's and he has been settled and much happier since his move to The Manor House in August 2022. I visit often and the management and care teams make me feel supported and I know my dad is well cared
for. The decor in the home is beautiful and it does feel like a hotel, there are frequent activities and a cafe bar which is lovely for residents and their visitors.

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Review from S K (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall (resulting in admission to hospital) and the progression of dementia, it became obvious that Dad couldn't remain living at home. The staff at The Manor House were welcoming, efficient and kind, both to Dad and the family. They liaised with the hospital to ensure a smooth discharge,
allowed me to bring furniture and items from home to make his room his own, supported Dad throughout his first days and continued to help him both physically and mentally. The people who work there (management, carers and hospitality staff) are all fantastic.

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Review from Diane B (Daughter of Resident) published on 28 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our very first visit to The Manor House, I knew it was going to be the perfect place for my mother, who is such a lady. We were both impressed with the management and all the staff who greeted us with a smile and a kind and caring approach. The decor is absolutely stunning and attention to detail
is outstanding and exceptionally well designed. The beautifully laid-out dining room with linen napkins is something my mother noticed straight away and is very important to her. My mother has a stunning room with a bay window which is spacious and very homely. We moved my mother into The Manor House on the 30th June 2022 she says it’s like living in a hotel, everything is done for her. She just gets up, puts on her beautiful clothes and is treated like a lady with her meals, entertainment, hair and nails. As her daughter, I couldn’t have wished for anywhere better for my Mother, who has dementia, knowing 24/7 my mother is safe, cared for and treated with respect and dignity. Thank you. 5*

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Review from J F (Son-in-law of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been supported over the last few years in looking after my mother-in-law so very well. They have been very kind to her and take care of her every need. We could not have chosen a better care home for her.

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Review from James L (Respite Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed here for 2 weeks in April. I have every intention of moving back here permanently. My only criticism is that I didn't get croissants for breakfast but have been assured they are available by request. Very caring, very comfortable. My room was big. The views are good but the front rooms which
are more expensive have better views. I am on a waiting list for these. I enjoyed the residents' meeting - it seems that the manager listens to the views and acts on this quickly. I 100% recommend living here.

Reply from Stephanie Foulds, Manager at The Manor House Harrogate

Thank you for taking the time to review The Manor House Harrogate and we are pleased that you enjoyed your stay with us. We tailor our menus to our residents' tastes and dietary requirements. We are happy to provide croissants for breakfast and will discuss this with you when you stay with us again.


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Review from D G (Daughter of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From first visiting the Manor House with my brother, we were impressed with the management of the home, the staff and the design of the home which is of a high standard. Due to the way the building has been designed and the size of each wing, it felt homely but of a high quality which is exactly what
we were looking for. My Dad was only in the Manor House for just over two months but during that time, we felt Dad was cared for very well and my Mum’s needs were considered. Communication was good and the care given as my Dad reached the end of his life was excellent. The staff got to know my Dad and his needs very quickly and we were very happy with the standards of care and the cleanliness, laundry service, etc. My Mum, my brother and me were made to feel welcome from the outset. We are grateful for all that the Manor House did for my Dad and our family. A professional home with a dedicated, hard-working team of staff whatever their role in the home.

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Review from Carol G (Wife of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into The Manor House in August 2021. From the minute he arrived, the staff were caring and attentive. The surroundings felt very homely and my husband settled in really well. The staff were also very supportive to me and became like an extended family. When my husband's condition deteriorated
the staff didn't just try and muddle through they wanted what was best for my husband and fought hard for him to get the care that he needed so that he had a good quality of life. Sadly, this meant he had to move to another care home but I cannot thank the management and staff enough for their support and for fighting his corner all the way. I couldn't have chosen a better place for my husband to go to when I was looking for a home for him.

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Review from Bridget G (Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. A bit short staffed but always kind and helpful. I shall stay here. They need more trained night staff because some of the patients are quite ill. The activities are excellent. I get a bit scared on nights and a bit lonely.

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Review from T P (Daughter of Resident) published on 28 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly feeling to the home. The staff know each resident and assist to make my father's stay interesting and comfortable. Times are difficult for everyone but glad we got Dad here when we did.

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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for The Manor House Harrogate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.956 for The Manor House Harrogate is calculated as follows: ( (328 Excellents x 5) + (15 Goods x 4) ) ÷ 343 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor House Harrogate is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact The Manor House Harrogate directly for further details.


Awards / Recognitions (4)

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Meet the Team (6)

Stephanie

Stephanie Foulds

Job Title: Home Manager

Joined: 2017

I have been a care home manager for ten years and have a Master’s Degree in Public Health. I have been the manager of The Manor House since 2017 - before it was built - and have overseen every step of the process to where we are now.


Each team member has been carefully selected based on their individual strengths and qualities, to ensure our residents receive the best level of care. I am proud to lead my enthusiastic, compassionate and diverse team of staff in delivering the highest standards in one of England's most luxurious care homes.


We always strive to do our best in all areas as reflected on our carehome.co.uk reviews and CQC report. My door is always open.


Laura

Laura Harland

Job Title: Deputy Manager

Joined: 2018

I have worked in the care industry since the age of 19. I was not aware at the time that I had found my vocation.


Throughout my 20 years of experience, I have evolved through various roles in a care setting from a care assistant to a deputy manager. I have been part of the team at The Manor House since we opened the doors in 2018 and I am thoroughly proud of being part of the foundations of this highly regarded care home and contributing to the quality standards we have set.


It is a joy to support individuals and their families in their transition to The Manor House and strive to ensure the experience is as smooth and positive as possible.


Kamil

Kamil Dasgupta

Job Title: Deputy Manager

Joined: 2021

Hi everyone! My name is Kamil and I'm honoured and happy to be part of the team at Manor House. For over 18 years, I've been passionate about working in health and social care. It's incredibly rewarding to support others and help them feel valued and important. Through the years, I've had the privilege of working in various social care settings supporting people with moderate to complex needs.


At The Manor House, we care for individuals who are loved, and with unique stories and experiences. My goal is to ensure they continue living their lives to the fullest with the support they deserve. The team here share my passion for providing the best possible care, and together we create a supportive and enriching environment for our residents.


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Paul Richardson-Mackie

Job Title: Chef Manager

Joined: 2020

I have worked in various kitchens over a 22 year span and have learned many things along the way regarding how different kitchens work.


I love cooking and seeing people enjoying the food I have prepared for them, whether it be in a restaurant, a hotel, doing banquets and weddings, or for residents in a care home - where I currently work with Anchor.


My main focus is to ensure that all the food I prepare is done so with care, love and attention, ensuring my guests receive the best possible experience. I really enjoy face to face interactions with my guests and residents, as I feel it is important to get feedback on what I do and to build a rapport with the clientele.


I believe you have to be adaptable in your approach when it comes to food as everyone has different pallets. A care home environment is a wonderful place to be in as I am effectively coming into other people’s home and doing what I love both in and out of work.


Bekie

Bekie Higginson

Job Title: Regional Support Manager

Joined: 2016

My role involves supporting care home teams where required and I am at The Manor House covering maternity leave for the home manager Steph. I started my career with Anchor in 2018 as a quality assurance manager in this home I then became the deputy manager here before my current role. I have worked in the social care industry for 14 years and am very passionate about compliance and the delivery of great care.


My previous years of experience at The Manor House mean that I know the home and the team very well and am always happy to help.


Yvonne

Yvonne Mather

Job Title: Administrator

Joined: 2020

I have been a member of The Manor House team for four and a half years. I take the lead role in the administration within the home and like to be organised! Always happy to greet people with a smile and will help however I can. I have worked in adult social care for 18 years in various roles so hopefully, I can help with any questions you may have.