The Manor House Harrogate

60 Cornwall Road, Harrogate HG1 2NE
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10 80 Reviews
  • The Manor House Harrogate, Harrogate
Set within the splendid Duchy Estate, Anchor's The Manor House Harrogate is the perfect choice for those seeking the very best care and comfort in beautiful, homely surroundings. The home also has the benefit of private landscaped gardens, whilst being close to a variety of local amenities that Harrogate has to offer.

The home provides high-quality care combined with luxurious facilities to provide residents with a comfortable and relaxing environment. The Manor House Harrogate is finished to the highest standard and benefits from impressive facilities for customers to enjoy. The home continues to welcome new residents, both for permanent care and on a shorter-term basis.

Where possible, residents are encouraged to enjoy their independence, with the peace of mind that the team is on hand to help 24-hours a day, should this be needed. The Manor House Harrogate offers a world of opportunity, whether an active social life or some peace and quiet is preferred. The exceptional facilities include a hair and beauty salon. Within the home, residents can enjoy a village square, tea room and much more.

There are dining facilities on each floor and a private dining room for special occasions. Residents are consulted regarding their preferences and dietary requirements. Food is cooked fresh on-site and locally sourced where possible.

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Care Provided by The Manor House Harrogate

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Stephanie Foulds (Manager)
  • Admission Criteria
    • Please contact The Manor House Harrogate directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (87)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Manor House Harrogate

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600

  • Our colleagues at The Manor House Harrogate will be happy to answer any questions you have regarding our fees and what is included in these.
  • (these prices are only a guideline, please contact The Manor House Harrogate to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at The Manor House Harrogate.


  • Parking

  • Onsite parking is available, including disabled spaces.


The Manor House Harrogate Reviews (80)

Total of 80, showing 41-60
10

The Manor House Harrogate has a Review Score of 10 (9.956) out of 10, based on 29 reviews in the last 2 years. Over all time The Manor House Harrogate has 80 reviews.

Overall Experience

  • 76
  • 3
  • 1
  • 0
  • 0

Date Published

80
6
13
29
51

Review from Pamela H (Sister of Resident) published on 27 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. The staff are very friendly and caring. They look after my sister very well.

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Review from E P (Daughter of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was at The Manor House for 10 months. The overall standard was excellent. My Mum was at the end of her life and she was treated with the utmost respect and dignity. Caring staff made sure all her needs were met and also communicated to myself and my sister on a daily basis, when we were not
able to visit due to Covid. Given the circumstances, it was of great comfort to us.

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Review from Jacqueline V (Daughter of Resident) published on 21 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are being cared for at The Manor House. They have very different needs and I couldn’t be more grateful for the kindness and compassion shown to them and the family. My stepfather is in respite after an illness and has recovered well with the high level of care given. The food and
activities on offer are particularly appealing to him, he has said the carers can’t do enough for him. Mum has Alzheimers and it was a very difficult decision to put her into care. I have never looked back since choosing The Manor House. The staff are excellent communicators and the stimulating and positive environment is wonderful for Mum’s needs. She is extremely happy and settled there. A well-managed care home with an excellent team of professional, caring and dedicated staff.

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Review from K G (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a great mum.
She now has dementia and needs 24-hour care.
I wanted the best for her and I also I believe I found it at the Manor House.
Thanks very much to the wonderful, patient, caring staff, I don't need to worry about mum. She has reassured me she's fine and looked after when
I visit her.

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Review from Olga B (Daughter of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean, bright place with a variety of facilities for residents to rest, relax, sit down and socialise. Mum says the staff is lovely, attentive and helping her a lot! She thinks the food is great and overall she is able to relax and get better after hospital admission. I find everyone is very
lovely and helpful here. I think I am supported here.

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Review from Joyce P (Wife of Resident) published on 3 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise The Manor House, Harrogate enough. The care my husband received was excellent, throughout his stay until he sadly passed away. The care from the staff was amazing and I was so thankful he spent his last days there, 'above and beyond' what was expected. Many heartfelt thanks to you all.

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Review from Christine R (Daughter-in-law of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor House is more like a 5* hotel than a residential home, but magnificent as the building and surrounding gardens are, it is the staff that makes this home so special. My mother-in-law was a resident for just over a year and during that time the staff showed her love, care, and compassion and
always went the extra mile for her. Her well-being was most definitely their priority. In her final hours, she always had someone with her to hold her hand and reassure her and the kindness that was shown to her throughout her stay was extended to me too. The home produced a newsletter each month outlining the numerous events and activities that were laid on for the residents and be it Christmas or Euro 2020 the staff made every effort to decorate the home and engage the residents. I cannot recommend this home highly enough. 5 stars are simply not enough.

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Review from Jeff H (Son of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since Covid took hold in May 2020. The home reminds me of a 5-star hotel with a grand reception area with all the marble together with the coffee bar, shop, hairdressers; it really does tick all the boxes.
Being the son of my mum, you are always wary of putting your loved
one in a safe and caring environment. This has possibly been the best place for her with the daily interaction they provide and meets all her needs.

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Review from Paul B (Son of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor has been very friendly and welcoming to my mum and family. Mum has now been a resident for one year at The Manor, most of which, unfortunately, Mum has been in lockdown due to Covid.
They have acted swiftly to any issues that have occurred, keeping me informed.
The overall standard of accommodation
is second to none; it doesn't feel like a care home, more like a nice hotel.
I think this has helped Mum to settle as it is an uplifting environment. They seem to have plenty of activities, although this has had to be reined in because of Covid.
A member of staff has helped me to do video calls to Mum, which have been lovely.
Overall, I and my brothers have been very impressed with the level of care, and Mum seems very happy and stable. My mum has Alzheimer's.

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Review from Kevin W (Son of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor is an excellent, friendly and very well-appointed care home - more akin to a hotel than a residential home. The care and attention provided to my father over the past year, (since August 2019) has been exemplary and has been an important exercise of reassurance to me and my mother during a
very difficult period. Thanks to everyone at The Manor for their care and support; it is much appreciated.

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Review from Janayea E (Daughter of Resident) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just had to write a review for The Manor House Harrogate because I am so so massively impressed with them, I cannot express this enough. My dad has Dementia and Parkinsons and moved to The Manor House in August 2020, from a different care home in Leeds, as I live in Harrogate and wanted him near to
me. From the moment we decided on The Manor House, to him moving in, was so easy and worry and stress free, it was wonderful. The staff arranged everything, picking him up, sorting his clothes and furniture, and settling him in really well - all of this I might add, in the middle of a global pandemic! My dad is so much happier now than he ever was. The care he gets is second to none and the staff can not do enough for him and his family. The staff are wonderful and caring and look after him so well. Everything is communicated very well and they have been unbelievable during the pandemic, with testing, visits, everything. I cannot recommend this home highly enough.

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Review from Ian B (Son of Resident) published on 12 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to The Manor House on 16 November 2020. The care she has received has been excellent and she has been made to feel very welcomed by all the staff. She is very shy by nature and has needed a good deal of patient encouragement to mix with the other residents. She really likes her room and
enjoys all the help she receives regarding chores such as laundry and cleaning. Also, she thinks the food is very good.

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Review from Pauline G (Daughter of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has recently spent three weeks in the care of The Manor House. Due to the restrictions relating to Coronavirus, I was unable to enter into the home or visit, but the contact I had with all the staff in the process of arranging this respite care was excellent. We received a very warm welcome
on arrival, and the first impressions of the home from the outside were of a very well maintained, bright and inviting building. Every attempt was made to ensure that my mother was as settled as possible during her brief stay.
In the circumstances, I cannot comment on her room, surroundings, or the care staff, but my mother said the food was very good, she had a lovely room with plenty to watch out of the window and everyone was very kind.

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Review from Graeme B (Son of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was placed into The Manor House after recovering from illness in April '20. He had always said that he would prefer to look after himself at home, but the severity of his illness and the impact of COVID-19 eliminated this option, and long-term care was required (I live overseas). We were unfamiliar
with The Manor House, but a review of its website, reviews, and a fortunate meeting with someone familiar with it alleviated our initial concerns. My father's age and condition make him highly dependent on his carers for medical support, emotional support/companionship and careful observation (risk of falling). I call him every day and have been able to visit him under The Manor House's empathetic and effective visitation policy. I can honestly state that every interaction I have had with management and staff has been first class from day one. My dad can be demanding, but he often states how happy he is to have found such a fantastic place to be looked after at this important time in our lives!

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Review from E H (Resident) assisted by family/friend published on 23 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I was very well looked after at The Manor House in Harrogate. I went in there after having a fall at home and I recovered there very well.
The staff were very good all friendly and capable.
The food is second to none you could not want for anything at The Manor House. Nothing was too much trouble.

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Review from Marion W (Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well staffed home. Always friendly and helpful. I have a buzzer in my room to call staff if needed. Food is excellent - cooked breakfast if desired, always soup and a choice of two for main meal and jacket potato, omelettes, sandwiches, cheese and biscuits, sweet and can always have fruit salad or icecream.
There is a coffee bar where hot drinks are always available and a snack shop with crisps, chocolates etc. Some toiletries if needed. These are priced. Laundry done every day.

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Review from Timothy O (Son of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been cared for at the Manor House care home for a number of weeks, and we have been really pleased with the quality of care that he has received.
He has been happy at the Manor House, and I would particularly like to highlight the support and care offered to my dad from his two carers. They
have gone above and beyond to ensure that his needs have been met on many different levels.

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Review from Caroline B (Daughter of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor House provides a wonderful caring home for all its residents. It encourages a degree of independence whilst supporting the individual. We used the home for a 96-year-old lady to recuperate from a hip operation and she has now been able to return home. Our only criticisms are more concerned
with personal taste than any fault of the home. Evening meals are a little early and heavy for some tastes. The home has coped well during the Coronavirus pandemic making every effort to keep relatives informed and residents safe. It has been a difficult time and they did their utmost to keep morale up when it became difficult to keep all the usual activities and visits going. All the carers and staff are immensely kind and do their utmost to ensure that every resident is happy and cared for whilst maintaining their dignity and individuality. The home is beautifully appointed and with its long corridors a wonderful place to take indoor exercise.

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Review from Gail F (Daughter of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has Lived at The Manor House for four months. The staff are caring, considerate
and patient not only with my mother but with our family too. I cannot thank them enough
for all that they do.

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Review from Christopher W (Son of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted in the middle of May, from the very moment he went in, to the day he left, all the staff were amazing! Even during this pandemic, the staff were professional and personal to my dad's requirements!
Thank you so much for everything.

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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for The Manor House Harrogate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.956 for The Manor House Harrogate is calculated as follows: ( (328 Excellents x 5) + (15 Goods x 4) ) ÷ 343 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor House Harrogate is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact The Manor House Harrogate directly for further details.


Awards / Recognitions (4)

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Meet the Team (6)

Stephanie

Stephanie Foulds

Job Title: Home Manager

Joined: 2017

I have been a care home manager for ten years and have a Master’s Degree in Public Health. I have been the manager of The Manor House since 2017 - before it was built - and have overseen every step of the process to where we are now.


Each team member has been carefully selected based on their individual strengths and qualities, to ensure our residents receive the best level of care. I am proud to lead my enthusiastic, compassionate and diverse team of staff in delivering the highest standards in one of England's most luxurious care homes.


We always strive to do our best in all areas as reflected on our carehome.co.uk reviews and CQC report. My door is always open.


Laura

Laura Harland

Job Title: Deputy Manager

Joined: 2018

I have worked in the care industry since the age of 19. I was not aware at the time that I had found my vocation.


Throughout my 20 years of experience, I have evolved through various roles in a care setting from a care assistant to a deputy manager. I have been part of the team at The Manor House since we opened the doors in 2018 and I am thoroughly proud of being part of the foundations of this highly regarded care home and contributing to the quality standards we have set.


It is a joy to support individuals and their families in their transition to The Manor House and strive to ensure the experience is as smooth and positive as possible.


Kamil

Kamil Dasgupta

Job Title: Deputy Manager

Joined: 2021

Hi everyone! My name is Kamil and I'm honoured and happy to be part of the team at Manor House. For over 18 years, I've been passionate about working in health and social care. It's incredibly rewarding to support others and help them feel valued and important. Through the years, I've had the privilege of working in various social care settings supporting people with moderate to complex needs.


At The Manor House, we care for individuals who are loved, and with unique stories and experiences. My goal is to ensure they continue living their lives to the fullest with the support they deserve. The team here share my passion for providing the best possible care, and together we create a supportive and enriching environment for our residents.


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Paul Richardson-Mackie

Job Title: Chef Manager

Joined: 2020

I have worked in various kitchens over a 22 year span and have learned many things along the way regarding how different kitchens work.


I love cooking and seeing people enjoying the food I have prepared for them, whether it be in a restaurant, a hotel, doing banquets and weddings, or for residents in a care home - where I currently work with Anchor.


My main focus is to ensure that all the food I prepare is done so with care, love and attention, ensuring my guests receive the best possible experience. I really enjoy face to face interactions with my guests and residents, as I feel it is important to get feedback on what I do and to build a rapport with the clientele.


I believe you have to be adaptable in your approach when it comes to food as everyone has different pallets. A care home environment is a wonderful place to be in as I am effectively coming into other people’s home and doing what I love both in and out of work.


Bekie

Bekie Higginson

Job Title: Regional Support Manager

Joined: 2016

My role involves supporting care home teams where required and I am at The Manor House covering maternity leave for the home manager Steph. I started my career with Anchor in 2018 as a quality assurance manager in this home I then became the deputy manager here before my current role. I have worked in the social care industry for 14 years and am very passionate about compliance and the delivery of great care.


My previous years of experience at The Manor House mean that I know the home and the team very well and am always happy to help.


Yvonne

Yvonne Mather

Job Title: Administrator

Joined: 2020

I have been a member of The Manor House team for four and a half years. I take the lead role in the administration within the home and like to be organised! Always happy to greet people with a smile and will help however I can. I have worked in adult social care for 18 years in various roles so hopefully, I can help with any questions you may have.