The Manor House Harrogate

60 Cornwall Road, Harrogate HG1 2NE
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Top 20 carehome certificate
10 80 Reviews
  • The Manor House Harrogate, Harrogate
Set within the splendid Duchy Estate, Anchor's The Manor House Harrogate is the perfect choice for those seeking the very best care and comfort in beautiful, homely surroundings. The home also has the benefit of private landscaped gardens, whilst being close to a variety of local amenities that Harrogate has to offer.

The home provides high-quality care combined with luxurious facilities to provide residents with a comfortable and relaxing environment. The Manor House Harrogate is finished to the highest standard and benefits from impressive facilities for customers to enjoy. The home continues to welcome new residents, both for permanent care and on a shorter-term basis.

Where possible, residents are encouraged to enjoy their independence, with the peace of mind that the team is on hand to help 24-hours a day, should this be needed. The Manor House Harrogate offers a world of opportunity, whether an active social life or some peace and quiet is preferred. The exceptional facilities include a hair and beauty salon. Within the home, residents can enjoy a village square, tea room and much more.

There are dining facilities on each floor and a private dining room for special occasions. Residents are consulted regarding their preferences and dietary requirements. Food is cooked fresh on-site and locally sourced where possible.

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Care Provided by The Manor House Harrogate

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Stephanie Foulds (Manager)
  • Admission Criteria
    • Please contact The Manor House Harrogate directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (87)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Manor House Harrogate

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600

  • Our colleagues at The Manor House Harrogate will be happy to answer any questions you have regarding our fees and what is included in these.
  • (these prices are only a guideline, please contact The Manor House Harrogate to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at The Manor House Harrogate.


  • Parking

  • Onsite parking is available, including disabled spaces.


The Manor House Harrogate Reviews (80)

Total of 80, showing 61-80
10

The Manor House Harrogate has a Review Score of 10 (9.956) out of 10, based on 29 reviews in the last 2 years. Over all time The Manor House Harrogate has 80 reviews.

Overall Experience

  • 76
  • 3
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Date Published

80
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Review from Joanna F (Daughter of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care my father has received - it has been tailored to his needs and delivered in an extremely caring and professional manner. The staff have been very good at keeping our family informed at every stage of my father's care. The accommodation is excellent and the beautiful
gardens are an added bonus.

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Review from I K (Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into The Manor House for convalescence after major surgery. The care and support is excellent. The facilities, ambience and decor first-class. My husband, who has heart problems and dementia is here with me, and his care and support has been excellent. Rooms are first-class, food excellent, good
quality and lots of choice but all tasty. The staffs care for residents is excellent, friendly and considerate to every resident, efficient care at it's best.

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Review from Alex H (Son of Resident) published on 22 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking to place our elderly Mother in a care home that could provide her with a high degree of independence and stimulation whilst ensuring she was safe and cared for. The facilities at the Manor House are first class and provide a very comfortable, clean environment that is hotel-like in nature.
The staff are professional and engage with residents on a personal level, encouraging them to interact with each other and make friendships. We are made to feel very welcome and are brought up to date with issues and news that indicates a good level of understanding and interest in our Mother's welfare. Residents and family's views are encouraged and listened to and changes for the better are implemented where possible. We look forward to our visits to the Manor House and the ability to meet our Mother over a cup of coffee and a piece of cake in the light and airy coffee lounge is a real bonus. We are delighted with the care our Mother is receiving and feel we made a good choice.

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Review from Rachael S (Daughter of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at the Manor House since it opened in December 2018 and I and my brothers have been extremely happy with the facilities and level of care provided. The staff are friendly and caring and treat residents with respect. I have eaten in the restaurant in the Chesters wing and it has been
lovely to eat with my Dad in smart surroundings with good food without the stress that eating out involves these days. My dad is quite content there and enjoys any musical events arranged. So relieved to have found this place and grateful to all the lovely staff.

Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Harrogate

It is lovely to know that your father is enjoying life at The Manor House and that we are meeting your expectations. Thank you so much for sharing your review.


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Review from John B (Resident) published on 5 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner and I stayed at The Manor House, Harrogate for three weeks' respite care. After both having had surgery we would have been unable to cope at home. Apart from a lack of coordination in housekeeping, resulting in bathrooms, bins and tumblers not being dealt with daily (a tick list would help)
we were extremely impressed. The care we received was first class, personal and discreet. The staff, without exception, could not do enough to ensure our comfort and safety. We would undoubtedly come again.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

We always aim to provide the highest standard of care for each of our clients and it's lovely to know that we were able to play a part in your recovery. Thank you for sharing your experience. The housekeeping issue has been addressed and we apologise for any inconvenience during your stay.


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Review from Clint M (Respite Resident) published on 5 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff were perfect from the moment I “walked” through the door. The decor is homely and the staff welcoming. Nothing was too much trouble. The management were particularly supportive when the “system” became challenging, reassuring when feeling isolated.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

It is very good to know that we were able to provide just what you needed during your stay with us, thank you for sharing your experience.


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Review from Margaret P (Respite Resident) published on 5 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At the beginning of April, my stepdaughter visited me and said I've found just the place for your breaks. It is a care home in Harrogate it does residential and respite care and looks as though it keeps a very high standard. The look is not just for show it does.
My only regret is that due to other
commitments I cannot stay any longer. I hope to be back in the autumn. My one complaint is the lack of toilet brush in the bathroom plus one for my toothbrush.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

Thank you for taking the time to write this review, we value all feedback on our service and accommodation. We are very pleased you enjoyed your stay with us and look forward to catching up with you again.


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Review from Sarah P (Daughter of Resident) published on 5 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and had lived alone, away from family support, after her husband died. As a family, we had a very difficult time after we moved mum near to us and underestimated how much support she needed. So, after a month I took mum to The Manor House for a visit. She moved in a couple of days
later. It is a hard transition from your own home to residential care however she has settled in and has been there for 5 months. It is more than a care home and everyone works hard to provide all-round care for the residents. That includes physical and social care. It is a place I like to visit. As a working mum, I don't have a lot of time or energy but I enjoy the time I spend at the Manor House seeing mum and taking her out for walks. There is always a coffee to be had! Communication is important and I raise any worries I have about mum and her care. These are always dealt with in a positive way.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

We are delighted your mum has settled in and that you enjoying visiting. Family and friends are always welcome. Many thanks for sharing your views.


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Review from Eileen W (Wife of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found The Manor House care home to be first class in every respect. The design and layout has been carefully planned to provide a relaxing environment which makes you feel completely at home. However, the most important thing is the staff who are exemplary.

Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Harrogate

We are very pleased that The Manor House is meeting your expectations, thank you for writing this review. We are available to provide support to residents and their families if there is ever anything you would like to discuss.


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Review from Barbara B (Daughter of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at the Manor for a week in March, on a respite basis. He found the staff very kind and helpful and he thought the food was very good. My own experience, as a family member, was that the staff were unfailingly courteous, friendly and caring towards my father, and to other residents.
They all knew the names of the residents and, in the interactions I observed, were familiar and friendly, without being intrusive.
My father’s room was spotless and the whole of the Manor was luxurious and beautifully maintained.
The activities’ manager was enthusiastic and engaging: my father enjoyed the events held.
I had been rather anxious about how my father would respond to the Manor, as he wasn’t too keen to try living away from his home. However, the transition was made much easier and smoother by the professional attitude of the senior staff and carers, who had all informed themselves of his details prior to admission and got to know him in a short time.

Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Harrogate

Many thanks for sharing your experience. We aim to provide the highest standard of care for each of our residents at all times. Part of that is preparing for their arrival so we can help each person to feel comfortable and at home with us, whatever the length of their stay.


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Review from Rita S (Daughter of Resident) published on 13 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at The Manor since it opened at the end of 2018, my sisters and I have seen a big improvement in her mobility.S he doesn't have a big appetite but is eating and drinking more than when she was at home. She now has company when she wants to interact with the other residents and staff. The
staff look after her very well, and her multiple medications are given on time which she needs to be taken at specific times due to her complex needs. She enjoys the social activities when she feels up to attending. We think she is starting to think of The Manor as home which is a comfort to my sisters and me.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

We are so pleased that your Mum is enjoying life at The Manor House and that your expectations are being met. Thank you for writing this review.


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Review from Joanna H (Daughter of Resident) published on 21 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a big thank you to the home and caring staff for looking after my Mum after she came out of hospital following a fall. She improved very rapidly as a result of the professional attention she received.
We, her daughters, were also listened to and supported in a very stressful
situation.
Manor House is an amazing place, much more like a hotel than a Care Home, the rooms are vast and beautiful and the food special. This luxury won't suit everyone, but if you are in need of care and want to be spoiled then this could well be the place for you.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

Thank you for writing this review. We are very pleased that your Mum's health improved so rapidly. We are always available to spend time with our residents and their families, and to provide as much support as needed when required.


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Review from Bairbre D (Daughter of Resident) published on 21 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went in for convalescence and made a decision to move in permanently. The home sets new standards for care and I always enjoy my visits seeing her so happy. Plenty to do and the staff are very caring and considerate. The ambience and design are first class.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

It's lovely to know that you enjoy visiting your mother at The Manor House and that your mother has settled in so well. Our staff are always available if there is anything either of you would like to discuss. Thank you for taking time to write this review.


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Review from Pat C (Resident) published on 21 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a former medical social worker, I was much involved in helping families assess the suitability of possible care homes for relatives. I have never discovered such a suitable care home as The Manor House. The quality of care is quite exceptional. Lovely spacious rooms, most attractive furnishings,
that make both myself and my visitors feel that I am more or less back at home. I enjoy the meals, the grounds are a pleasure to walk around, the flower beds, having been very attractively planted. Which as a keen gardener is very important to me.
The Carers are all exceptionally kind and very considerate. Lots of activities are provided. I have enjoyed the yoga classes and the knitting and natter get together. I feel l have made new friends since my admission. My family are delighted with how much better I am looking. I am so pleased that I have some of my personal possessions in my large sunny room.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

Thank you so much for sharing your views. We are very pleased that you are enjoying life at The Manor House and that you feel so at home.


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Review from Michael R (Respite Resident) published on 15 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been discharged from hospital, when I returned home (despite what I was told by hospital staff) I realised that I couldn't manage alone.
My family brought me to Harrogate (where most of them live) and then found Manor House. I have a temporary back injury which necessitates the use of crutches
and medication. I am otherwise fit and healthy. (I have never been in a hospital and am 66 years of age.)
Since I moved into Manor House I can only describe the experience as an absolutely first class from every aspect. The surroundings are beautiful and relaxing but in addition to that, the care, attention and understanding given by the staff are in my opinion, second to none. Compared to most, my needs are fortunately few, but those have been addressed in a timely, caring and extremely professional manner. If and when issues arise (be they large or small) there is always a listening and understanding ear and a quick resolution.


My sincere thanks to everyone concerned.


Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

Thank you for sharing your experience of living at The Manor House, it is very good to know that your stay with us is helping your recovery.


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Review from Alma (Daughter of Resident) published on 15 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon our first visit, we instinctively knew it was perfect. The Manor House offers excellent care in a beautiful, calm, happy and caring environment. All staff are extremely dedicated, kind and highly professional. As residents settle you can see friendships evolving and a strong feeling of 'family'
growing. This has helped our mother with the smooth transition from home to 'care home'. Staff are always on hand for a chat offering reassurance, love and laughter. Diverse daily activities provide stimulation and nurture interests. On a practical level staff deal with all medical needs with compassion, respect and privacy and available to escort residents to a clinic, dental, medical appointments if needed.
The food is superb and the chefs offer an extremely varied and nutritious menu. Weekly visits from the local doctor, beautician, hairdresser promote independent living. We always feel very welcome and more to the point we enjoy visiting. I highly recommend The Manor House.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

We are so pleased that The Manor House is meeting your expectations. If there is anything you would like to discuss at any time please don't hesitate to talk with a member of staff. We really appreciate all feedback, thank you for writing this review.


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Review from Paul J (Son of Resident) published on 15 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the Harrogate Manor very soon after it opened and it proved to be a lovely introduction to the world of care homes (being her first). It is very clean, spacious, and grand, and Mum was relieved to be warm, well-fed and well looked after. Despite the huge change from living in her own
home on her own in rural Wales to a care home in Harrogate, Mum settled in very quickly.
The team at Harrogate Manor are very professional, really warm and very caring. They worked extremely hard to get to know Mum quickly and work out her needs, likes and dislikes. They linked her up with likely new friends to help her settle which worked really well. I was amazed at how quickly Mum settled in.
The team also kept me well informed as to what was going on, and whenever my family and I visited, we were always made to feel very welcome. The only reason Mum has moved is to bring her closer to us (7 rather than 37 minutes away).
Thanks all. Thoroughly recommended.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

Many thanks for your review. Our staff aim to provide the best care for each of our residents according to their individual needs and requirements so that they feel comfortable and completely at home, helping each person live life to the full.


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Review from Carole S (Daughter of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a week at the Manor House, Cornwall Road, Harrogate to recover from an operation.
The Manor House has the appearance of entering a five star hotel. Everywhere is immaculate, with the extra touches that make this care home outstanding.
The care and kindness she received from every
member of staff, 24 hours a day, was very reassuring for us. My mother was very impressed by the excellent standard of very tasty food, offered on the varied menu.
I visited several times during her stay, joining her in the residents coffee area for tea and lovely cakes that were always offered to us. As we sat chatting it was obvious by looking around that residents coming along for coffee were all greeted and known by name by all the staff.
There are varied activities throughout the week, along with a bar and hairdressers.
I would have no hesitation in recommending The Manor, and my mother would definitely return if she needed some care in the future.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

We are very pleased your mother has made a good recovery. Our staff are always available to spend time with our residents and their families, providing as much support as needed when required. Thank you for sharing your experience of The Manor House.


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Review from A R (Daughter of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at The Manor for a few weeks but has been consistently treated with respect, dignity and a great deal of care. Whilst the standards of the refurbishment of the whole unit cannot be faulted, it is not this that we are most pleased with. It is the genuine, loving attitude of the staff,
the positive atmosphere they have created and the variety of activities available. We wanted mum to move from her home to a "home" she could call her own. So far so good.

Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Harrogate

Thank you for sharing your views. We're delighted that your mum is enjoying life at The Manor House and that our service is meeting your expectations. We always aim to provide the very best care for each of our residents.


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Review from Anne W (Daughter of Resident) published on 1 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making the decision to move mum (93, with worsening vascular dementia) into a care environment wasn't an easy decision - but our experience with The Manor House (mum was the second resident to move in when the home opened) has been nothing but positive. The gorgeous and well-thought-out accommodation
is matched by the exceptional standard of care - nothing is too much trouble and the friendliness, warmth and professionalism of everyone we've encountered have been an absolute joy. This is a "home" in the true sense of the word and mum is part of their family. I really must mention the food - fine dining at its very best - together with coffee and cake always available. As a new home, the activities available are understandably still developing, but I know mum has very much enjoyed everything she's been involved in so far. We're delighted and confident that our choice of home was the right one.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Harrogate

We're so pleased that your mum has settled in and feels so at home at The Manor House - that is what we aim for for each of our residents. Thank you for taking the time to write this review, we do value all feedback and if there is anything you would like to discuss with our staff at any time please don't hesitate.


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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for The Manor House Harrogate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.956 for The Manor House Harrogate is calculated as follows: ( (328 Excellents x 5) + (15 Goods x 4) ) ÷ 343 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor House Harrogate is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact The Manor House Harrogate directly for further details.


Awards / Recognitions (4)

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Meet the Team (6)

Stephanie

Stephanie Foulds

Job Title: Home Manager

Joined: 2017

I have been a care home manager for ten years and have a Master’s Degree in Public Health. I have been the manager of The Manor House since 2017 - before it was built - and have overseen every step of the process to where we are now.


Each team member has been carefully selected based on their individual strengths and qualities, to ensure our residents receive the best level of care. I am proud to lead my enthusiastic, compassionate and diverse team of staff in delivering the highest standards in one of England's most luxurious care homes.


We always strive to do our best in all areas as reflected on our carehome.co.uk reviews and CQC report. My door is always open.


Laura

Laura Harland

Job Title: Deputy Manager

Joined: 2018

I have worked in the care industry since the age of 19. I was not aware at the time that I had found my vocation.


Throughout my 20 years of experience, I have evolved through various roles in a care setting from a care assistant to a deputy manager. I have been part of the team at The Manor House since we opened the doors in 2018 and I am thoroughly proud of being part of the foundations of this highly regarded care home and contributing to the quality standards we have set.


It is a joy to support individuals and their families in their transition to The Manor House and strive to ensure the experience is as smooth and positive as possible.


Kamil

Kamil Dasgupta

Job Title: Deputy Manager

Joined: 2021

Hi everyone! My name is Kamil and I'm honoured and happy to be part of the team at Manor House. For over 18 years, I've been passionate about working in health and social care. It's incredibly rewarding to support others and help them feel valued and important. Through the years, I've had the privilege of working in various social care settings supporting people with moderate to complex needs.


At The Manor House, we care for individuals who are loved, and with unique stories and experiences. My goal is to ensure they continue living their lives to the fullest with the support they deserve. The team here share my passion for providing the best possible care, and together we create a supportive and enriching environment for our residents.


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Paul Richardson-Mackie

Job Title: Chef Manager

Joined: 2020

I have worked in various kitchens over a 22 year span and have learned many things along the way regarding how different kitchens work.


I love cooking and seeing people enjoying the food I have prepared for them, whether it be in a restaurant, a hotel, doing banquets and weddings, or for residents in a care home - where I currently work with Anchor.


My main focus is to ensure that all the food I prepare is done so with care, love and attention, ensuring my guests receive the best possible experience. I really enjoy face to face interactions with my guests and residents, as I feel it is important to get feedback on what I do and to build a rapport with the clientele.


I believe you have to be adaptable in your approach when it comes to food as everyone has different pallets. A care home environment is a wonderful place to be in as I am effectively coming into other people’s home and doing what I love both in and out of work.


Bekie

Bekie Higginson

Job Title: Regional Support Manager

Joined: 2016

My role involves supporting care home teams where required and I am at The Manor House covering maternity leave for the home manager Steph. I started my career with Anchor in 2018 as a quality assurance manager in this home I then became the deputy manager here before my current role. I have worked in the social care industry for 14 years and am very passionate about compliance and the delivery of great care.


My previous years of experience at The Manor House mean that I know the home and the team very well and am always happy to help.


Yvonne

Yvonne Mather

Job Title: Administrator

Joined: 2020

I have been a member of The Manor House team for four and a half years. I take the lead role in the administration within the home and like to be organised! Always happy to greet people with a smile and will help however I can. I have worked in adult social care for 18 years in various roles so hopefully, I can help with any questions you may have.