There is a separate supplementary cost for chiropody and hairdressing.
Dane View Care Home with Nursing has a Review Score of 9.7 (9.729) out of 10, based on 11 reviews in the last 2 years. Over all time Dane View Care Home with Nursing has 33 reviews.
Review from S R (Friend of Resident) published on 1 July 2024
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Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing
Thank you for your kind review. We are committed to making the lives of our lovely Residents a happy one. We are currently enhancing our Activities and Life Enrichment team, and exciting times ahead. Once again thank you for your lovely words, the team will be delighted, We look forward to seeing you again soon.
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Review from Susan S (Wife of Resident) published on 30 April 2024
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Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing
Thank you for your lovely kind review. We are continuously looking to improve the service we provide, permanent team members are effective in planning and delivering quality care, recruiting and training our own team has been one of the priorities, I am thrilled to see this reflected within your review. Your words will mean the world to all the team, they work very hard to make people feel loved and cared for. Thank you for your continuous support to the home, its residents and team members. Again thank you for your kind words.
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Review from K E (Mother of Resident) published on 26 April 2024
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Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing
Thank you for your review. It is always appreciated to read reviews which highlight we are working hard to meet all those who live and visit Dane View. We thank you all for your continued support and valued input to drive further improvements at Dane View Care Home. I will pass on this lovely review to the team who will be delighted, your lovely kind words will leave a lasting impact on the team, thank you once again.
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Review from S D (Daughter of Resident) published on 23 April 2024
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Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing
Thank you for your kind words and lovely review. Sometimes the unexpected happens, it is with great pride that our team pull together to welcome a beautiful flower into our already blooming garden. I will share this feedback with the team who will be delighted.
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Review from C M (Daughter of Resident) published on 18 April 2024
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Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing
Thank you for your lovely kind review, it was our pleasure to give Mum a home when she needed the care and support. Our care team works very hard to ensure that everyone is treated with kindness. I am very proud to have such a dedicated team at Dane View Care Home. I will share this review with the team who will be delighted. Thank you for taking the time to review our service, feedback is always encouraged for us to continuously review and improve our service.
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Review from B D (Mother-in-law of Resident) published on 11 April 2024
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Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing
Thank you for your lovely kind words, I will feed this back to the Team. The whole team has kindness at the heart of all they do for our lovely Residents.
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Review from Sue C (Daughter of Resident) published on 21 March 2024
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Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing
Thank you for your review of our home and lovely kind words. We will take on board your suggestion of accessing the garden, the gardening club are currently very busy planting seeds and developing allotment space to grow our very own vegetables, watch this space for exciting activities planned within the grounds of the home.
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Review from N J (Wife of Resident) published on 3 October 2023
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Reply from Rebecca Thompson, Home Manager at Dane View Care Home with Nursing
Thank you very much for your kind review. We appreciate that it is an exceptionally difficult time for you. Seeing the love of your life being affected in such cruel fashion is difficult to understand for most people. At Dane View, we are building a specialist team who understand the nuances of dementia and can support both residents and their loved ones with compassion. It means a lot to the team that you recognise their support and they will always be there for you.
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Review from Patricia C (Wife of Resident) published on 11 September 2023
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Reply from Rebecca Thompson, Group Marketing Manager at Dane View Care Home with Nursing
Thank you so much for your kind words, which mean a lot to my team. As part of the settling in process please bring in some more of your husband's cherished items and pictures so we can continue to make his room as homely and familiar as possible. We look forward to your next visit.
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Review from D G (Niece of Resident) published on 15 May 2023
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Reply from Rebecca Thompson, Home Manager at Dane View Care Home with Nursing
Thank you for your kind review during this difficult time for you and your family. We endeavour to offer end of life care in a compassionate way, taking into account the wishes of families. Your comments are certainly appreciated. I'm sorry that we cannot offer one of our en suite rooms at the moment, as we are near to capacity and those rooms are currently taken.
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Review from T J (Daughter of Resident) published on 12 April 2023
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Reply from Rebecca Thompson, Home Manager at Dane View Care Home with Nursing
Thank you for taking the time to write this lovely review. We are pleased your daughter has settled in so well and is already making friends. Keep letting us know how things are going. The management team are always available, should you need us.
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Review from L F (Relative of Resident) published on 26 May 2022
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Reply from Kelly Farrington, Group Marketing Manager at Dane View Care Home with Nursing
We are sorry for your loss and thank you for posting such a lovely review at what must have been such a difficult time for you. It is our pleasure to treat residents nearing the end with the dignity and compassion their lives deserve.
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Review from Bernadette C (Daughter of Resident) published on 23 March 2022
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Review from Andrew A (Son of Resident) published on 5 November 2021
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Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing
Thank you for your kind words; it was our pleasure to have had the opportunity to care for and get to know a truly special lady and loving supportive family.
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Review from Sarah P (Daughter of Resident) published on 26 August 2021
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Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing
Thank you for your kind review, it has been our absolute pleasure to have the privilege to get to know yourselves and Mum during her time at Dane View.
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Review from Stephen T (Son of Resident) published on 22 March 2021
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Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing
Thank you for your lovely comments. We also agree that mum appears to have settled in well and made some lovely new friends.
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Review from Lorna N (Stepdaughter of Resident) published on 6 January 2021
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Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing
Thank you for the lovely review, it was our pleasure in caring for you lovely stepmother. Happy New Year to you and your family.
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Review from Vikki G (Daughter of Resident) published on 17 June 2020
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Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing
Thank you for your lovely review. It was our pleasure to have had the opportunity to look after your mum during her last few months, what an incredible brave lady. We are all committed to deliver excellent care to you all. We will continue to give dad all the support he requires during this difficult time. I will pass onto the staff your kind words.
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Review from Jon G (Son-in-law of Resident) published on 4 June 2020
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Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing
Thank you for your lovely review and kind words. We are fully committed here at Dane View to deliver the best possible care to all. It was our pleasure to get to know your lovely Mother-in-law, this lady touched all our hearts. We will continue to care for your father-in-law just the same. Huge respect to your family and lovely wife. I will pass on your review to the team.
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Review from Charmaine W (Stepdaughter of Resident) published on 13 February 2020
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Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing
Thank you for your kind words. We are pleased your stepfather's stay was comfortable and your experience at Dane View was supportive to the family. I will pass on your lovely comments to the team. A true gentleman.
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The Review Score of 9.7 (9.729) out of 10 for Dane View Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.729 for Dane View Care Home with Nursing is calculated as follows: ( (98 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 129 Ratings = 4.729
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dane View Care Home with Nursing is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2024
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