Bothwell Castle

35 Bothwell Road, Uddingston, Glasgow G71 7HA
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9.7 58 Reviews
  • Bothwell Castle, Glasgow
Bothwell Castle Care Home is a purpose-built 75-bed care facility situated on Bothwell Road in Uddingston, Lanarkshire.

The Care Home forms part of the Bothwell community set back from the main road with level access to the entrance and grounds. The surroundings are perfect for residents wishing to maintain a more independent lifestyle, where families can visit with ease.

Arranged over three floors, Bothwell Castle Care Home offers private, spacious bedrooms each with an ensuite wet room.

It also provides beautiful lounges, dining rooms, games rooms, reminiscence lounges and a piano bar, as well as assisted bathrooms. Additional facilities include a cinema, hairdresser with nail bar, a tea room and private dining rooms where families and friends can dine privately with their loved one.

Residents will enjoy exemplary standards of nursing care and a secure, enriched lifestyle with opportunities for companionship and new friends.

It is fresh, elegant and welcoming; a home for life.

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Care Provided by Bothwell Castle

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Liz Brown (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bothwell Castle

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,815
    • Self-Funded Residential Dementia Care £1,550 – £1,815
    • Self-Funded Nursing Care £1,550 – £1,815
    • Self-Funded Nursing Dementia Care £1,550 – £1,815
    • RESPITE Self-Funded Residential Care £1,640 – £1,815
    • RESPITE Self-Funded Residential Dementia Care £1,640 – £1,815
    • RESPITE Self-Funded Nursing Care £1,640 – £1,815
    • RESPITE Self-Funded Nursing Dementia Care £1,640 – £1,815
  • (these prices are only a guideline, please contact Bothwell Castle to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Bothwell Castle Reviews (58)

Total of 58, showing 1-20
9.7

Bothwell Castle has a Review Score of 9.7 (9.735) out of 10, based on 33 reviews in the last 2 years. Over all time Bothwell Castle has 58 reviews.

Overall Experience

  • 46
  • 8
  • 2
  • 1
  • 1

Date Published

58
10
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33
25

Review from Lesley S (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, a good care home. However, extremely expensive and staffing levels, at times, not high enough. More attention needs to be paid to retention of staff. Dignity and respect are always displayed but more attention needs to be given to encouraging routine where possible and documenting sleep
patterns, fluid intake. For dementia patients/clients, more attention needs to be given to encouraging fluids when the person is unable to initiate this.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Lesley, thank you for sharing your feedback. We appreciate hearing about your concerns regarding fluid intake and sleep patterns. We understand how vital proper hydration and restful sleep are for our resident's health and comfort and we are truly sorry if we have fell short in these areas. To help ensure that our residents have had adequate fluid intake we have regular fluid rounds and encourage residents to drink frequently throughout the day and night. Our care team also monitor sleep patterns and work to create a comfortable environment conducive to rest. Thank you again for bringing this to our attention. Feedback like this is invaluable in helping us to improve the quality of care for our residents. Please feel free to pop in and see the manager if you have any concerns that we can help to resolve.


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Review from C H (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how grateful I am for the outstanding care my mum has received at Bothwell Castle. From the moment she arrived, the staff have been nothing short of excellent. Their genuine care and compassion have made a huge lifestyle change for my mum. The team goes above and beyond for everyone
and they are attentive, patient and always ready with a smile. My mum also receives excellent medical and emotional care. Everyone is so welcoming and they always stop to say hello and give updates. The activities are thoughtfully planned and engaging. The staff's dedication to creating a positive and homely atmosphere is evident in everything they do.
I highly recommend this care home to anyone looking for a place where their loved ones will be treated with the utmost respect and kindness. Thank you to all the wonderful staff for making such a positive impact on my mum's life!

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you so much for your wonderful review! We are truly thrilled to hear that you have had such a positive experience with the care and support provided at Bothwell Castle. Our team is dedicated to creating a compassionate and comfortable environment and knowing that our efforts have made a difference for you and your family means so much to all of us. Your kind words are deeply appreciated and inspire us to continue providing the very best care. If there is ever anything more we can do for you, please do not hesitate to reach out. Thank you again for your thoughtful feedback. Regards, Liz.


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Review from Mhairi P (Daughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptional, they keep us up to date regularly on my mum's progress and well-being. They understand all of my mum's needs are a very quick to respond. The home is clean and clear of any obstruction, giving us peace of mind knowing our mum is now in a safe environment.
My mum is happy
and content and encouraged to take part in most of the activities.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Mhairi, thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that you feel your loved one is well cared for and that you appreciate the efforts of our team. At Bothwell Castle, we strive to create a warm, welcoming environment where every resident feels at home and it is wonderful to know that we succeeded in making a positive difference for you and your family. Your feedback inspires us to keep providing the highest level of care. We are here for anything else you may need. Thank you again for your lovely review, it means so much to all of us. Regards, Liz.


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Review from G R (Daughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Feel my dad is safe and cared for. Requires encouragement to eat/drink often however staffing levels do not always allow time for this. Many staff show care and attention not only to my dad but to the whole family.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for sharing your concerns with us. We deeply value all feedback as it helps us to identify areas where we can improve. We are truly sorry that your experience does not meet the high standards that we aim to deliver. Staffing is a priority for us and we are actively working to address these challenges. If you would like to discuss your experience further, please feel free to reach out to me directly when you are next in the care home. I would appreciate the opportunity to address your concerns personally and assure you of our commitment to providing compassionate, quality care. Regards, Liz.


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Review from Susan R (Daughter of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I viewed many care homes before Bothwell Castle - none came anywhere close to here and Dad has only been here a few weeks and we have not been disappointed! Every member of staff goes out of their way to make sure Dad has everything he needs in every way. They are super helpful and as a family, we have
got to know them well and feel very comfortable and reassured that Dad is being well looked after. They are well on the ball regarding Dad's diabetes too and are doing everything they can to help Dad settle in.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Susan, thank you so much for your kind words and positive feedback! We are truly grateful that you took the time to share your experience. Our team is dedicated to providing a warm, compassionate and supportive environment and it is wonderful to hear that our efforts are making a difference. We are honoured to have the opportunity to look after your loved one and will continue to strive to meet and exceed your expectations. Thank you again for trusting us with the care of your loved one. Regards, Liz.


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Review from Angela M (Daughter of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident within Bothwell Castle Care Home since July 2024 and I cannot thank all the care home staff for the care and attention given to Dad, especially during the first couple of months to get him settled. Staff are very professional, polite and go above and beyond. I am always kept
up to date or informed of any concerns.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Angela, thank you for your kind words and positive feedback, we are grateful that you have taken the time to write a review. It is lovely to hear that our team is making a difference for your loved one and we will continue to strive to meet your expectations. Thank you for trusting us to care for your loved one. Regards, Liz.


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Review from Robert R (Son-in-law of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provided everything we expected and more. My father-in-law is taking a bit of time to settle in and all the staff are encouraging him to join in.
Well-run, efficient, clean and very inviting home.
No complaints whatsoever.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Robert, thank you for taking the time to complete a review and share your experience with us. We are dedicated to promoting inclusion in a compassionate and supportive way. It is so nice to hear that the staff are promoting this for your loved one. Thank you for trusting us with the care of your father-in-law. Regards, Liz.


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Review from Geraldine G (Niece of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has settled well into Bothwell Castle, having been diagnosed with dementia in April of this year. She, herself, despite her condition, is full of praise for the staff and although she still speaks of going home, is undistressed and calm. Auntie says, herself, "I've been in a few hospitals so
I know what I'm talking about!"
Thanks for taking good care of her.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Geraldine, thank you so much for your kind words! We are thrilled to hear that you have a positive experience with our care home and staff. We take great pride in providing compassionate and personalised care and it is wonderful to know that it has made a difference. Your feedback means a lot to our team and we are always here if you need anything. Thanks again for trusting us. Liz.


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Review from S M (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. Friendly, supportive and approachable staff. Would thoroughly recommend this care home.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you so much for your kind words and positive feedback. We are grateful that you have taken the time to share your experience with us and that you are happy with the care and support provided to your mum. I will pass your kind words on to the team looking after your mum. Please do not hesitate to reach out if there is ever anything we can help with. Kind regards, Liz.


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Review from Louise J (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very reassuring to know that my mum is being well looked after. The staff are very kind and compassionate and I know Mum is very fond of them and feels safe. As a family, this is invaluable.
Everyone I have encountered at Bothwell Castle has been really lovely and their professionalism is second
to none.
Thank you and keep up the great work you do.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Louise, thank you for your kind words and positive feedback, we are truly grateful that you took the time to share your experience with us. It is wonderful to hear that our team's care and support has made a positive difference. We are dedicated to providing the best possible care and knowing that it has made a difference for you means a lot to us. Please do not hesitate to reach out if you ever need further assistance. We're always here to help. I will pass your kind words on to the team looking after your mum. Regards, Liz.


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Review from E S (Daughter of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care my mother receives, individually tailored to her needs. I feel very welcome when visiting and am always pleased when staff take time to update me on my mother's well-being and any changes. I am very happy with the facilities and my mother's own room. Activities on offer
are great and I feel my mother is encouraged and assisted to participate. I would and have recommended Bothwell Castle Care Home.

Reply from Liz Brown, General Manager at Bothwell Castle

I will pass your kind words on to the team looking after your mum. Thank you for your lovely review and for recommending Bothwell Castle Care Home as a special place to live.


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Review from J M (Relative of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel the care home serves a good service, they provide activities if the residents choose to take part. The staff are friendly and are very caring.
My relative seems to have settled and can't praise the staff highly enough, she is well fed and happy in her surroundings.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for your kind words, I will pass them on to the team looking after your relative. At Bothwell Castle Care Home, we strive to promote a positive and supportive culture, valuing diversity and inclusion is important for us to promote a sense of belonging for our residents.


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Review from S H (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has settled well and the whole care team, including domestic, are always caring and patient with Mum as well as ourselves. This is a great comfort to our family and we can see Mum is being well cared for in all aspects of her care and mental well-being.
Mum is now more confident in getting
involved in the activities and often tells us she loves getting her hair done and the concerts, singing and dancing.
We are made to feel very welcome when we visit Mum and the management and care team are always open to any of our suggestions and listen and alleviate any concerns we have.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you so much for your review. I will pass your lovely comments on to the team.


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Review from Elizabeth T (Wife of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care home an excellent care home. (No complaints).

Reply from Liz Brown, General Manager at Bothwell Castle

Hi, thank you for your review. I will pass your kind words on to the team.


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Review from James H (Friend of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. The staff are all very caring from management down to cleaning and laundry staff who looked after my friend with exceptional care. My friend was a long-term resident and during all that time all her needs were met in full. Her weekly visits to the hairdressing salon was a highlight.
The
nursing care, particularly in the last few months, has been exceptional. I would have no hesitation in recommending Bothwell Castle to anyone looking for a care home for their loved one.

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Review from Anne M (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a beautiful care home with very caring staff.
My mum's needs are met.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Anne, thank you for your review. I will pass on your kind words to the team looking after your mum.


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Review from Dorothy F (Daughter of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, one of the best homes I've seen. Lovely, caring staff from management, reception, carers and kitchen staff. The only blip has been the electricity issue earlier in the year which was a great concern and hopefully, this has been addressed and won't occur again. Keep up the good work.
(My mum does ask for perhaps more trips outside the home, even over to a coffee shop would be good).

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Dorothy,
Thank you for your kind words. I will pass them on to the staff who care for your loved one.


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Review from C C (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, the care home is great and the residents are looked after very well. Unfortunately, our mother has had two falls in the last two months which has been worrying. The staff are wonderful but don't have eyes on the back of their head and can't be everywhere. We are trusting that the manager and
the team are doing all they can to take care of Mum as she covers. The staff are committed and there is never a shortage of cuddles which is really important for our elders.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi,
Thank you for your kind words, I will pass them on to the staff looking after your mum.


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Review from John V (Friend of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always enjoy my visits to the care home.
Always made welcome by the staff.
I enjoy the cups of coffee the staff provide for me.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi John, thank you for your kind words. I will pass them on to the staff from the unit.


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Review from A M (Relative of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff we came into contact with were very helpful and pleasant. My relative was nicely dressed and was in the sitting area with other clients. The home was very clean and tidy. Has good security for clients. Overall, happy with the care my relative is getting.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for your lovely comments. I will pass your comments on to the team.


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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Bothwell Castle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Bothwell Castle is calculated as follows: ( (308 Excellents x 5) + (72 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 396 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bothwell Castle is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jan 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 04 Mar 2025

We have a variety of bedrooms available with some offering garden views. Please do contact the home for further information.


Awards / Recognitions (0)

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Meet the Team (7)

Elizabeth

Elizabeth Brown

Job Title: Home Manager

Joined: 2022

I am delighted to be the newly appointed home manager at Bothwell Castle to lead the team, I bring an immense amount of passion to ensuring that the very best care and support are offered to our residents enabling them to have a voice, choice, and control of how they chose to live and enjoy their time at Bothwell Castle.


Marion

Marion Fraser

Job Title: Office Manager

Joined: 2020

I am the Office Manager at Bothwell Castle Care Home.
I was originally over at Canniesburn Care Home before it closed for refurbishment. I was asked to come over to Bothwell for a couple of weeks to help with Admin cover and I have been here ever since.


I love my role her at Bothwell Castle, the staff are very friendly and welcoming, their is a great atmosphere around the place.
I also enjoy interacting with the residents and getting to know them a bit better and meeting their family members.


Fun Fact about me- I did a sky dive for charity about 5 years ago which was totally amazing.


Lesley

Lesley Dewar

Job Title: Administrator

Joined: 2019

I am the Administrator within the home.
It is a lovely place to work.
The staff work well with each other and the Management are amazing.


I feel I have a great Rapport both with residents and their families.


Fun fact about me- I did a balloon ride, travelled through the desert on a camel and also drove a buggy through sand dunes.


Taylar

Taylar Paterson

Job Title: Receptionist

Taylar is part of the Reception team at Bothwell Castle Care Home


Lorna

Lorna Paterson

Job Title: Wellbeing Coordinator

Lorna is one of the Wellbeing Coordinators at the home.


Derek

Derek Denholm

Job Title: Head Chef

Derek is the Head Chef at Bothwell Castle Care Home.


Gemma

Gemma Denholm

Job Title: Head Housekeeper

Gemma is the Head Housekeeper at Bothwell Castle Care Home.


Frequently Asked Questions about Bothwell Castle

What types of Care is Bothwell Castle registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bothwell Castle provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bothwell Castle have?

There are 71 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bothwell Castle?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bothwell Castle to the centre of Glasgow?

7.8 mile(s) as the crow flies, distance by road may be significantly further.