Bothwell Castle

35 Bothwell Road, Uddingston, Glasgow G71 7HA
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9.7 58 Reviews
  • Bothwell Castle, Glasgow
Bothwell Castle Care Home is a purpose-built 75-bed care facility situated on Bothwell Road in Uddingston, Lanarkshire.

The Care Home forms part of the Bothwell community set back from the main road with level access to the entrance and grounds. The surroundings are perfect for residents wishing to maintain a more independent lifestyle, where families can visit with ease.

Arranged over three floors, Bothwell Castle Care Home offers private, spacious bedrooms each with an ensuite wet room.

It also provides beautiful lounges, dining rooms, games rooms, reminiscence lounges and a piano bar, as well as assisted bathrooms. Additional facilities include a cinema, hairdresser with nail bar, a tea room and private dining rooms where families and friends can dine privately with their loved one.

Residents will enjoy exemplary standards of nursing care and a secure, enriched lifestyle with opportunities for companionship and new friends.

It is fresh, elegant and welcoming; a home for life.

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Care Provided by Bothwell Castle

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Liz Brown (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bothwell Castle

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,815
    • Self-Funded Residential Dementia Care £1,550 – £1,815
    • Self-Funded Nursing Care £1,550 – £1,815
    • Self-Funded Nursing Dementia Care £1,550 – £1,815
    • RESPITE Self-Funded Residential Care £1,640 – £1,815
    • RESPITE Self-Funded Residential Dementia Care £1,640 – £1,815
    • RESPITE Self-Funded Nursing Care £1,640 – £1,815
    • RESPITE Self-Funded Nursing Dementia Care £1,640 – £1,815
  • (these prices are only a guideline, please contact Bothwell Castle to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Bothwell Castle Reviews (58)

Total of 58, showing 21-40
9.7

Bothwell Castle has a Review Score of 9.7 (9.735) out of 10, based on 33 reviews in the last 2 years. Over all time Bothwell Castle has 58 reviews.

Overall Experience

  • 46
  • 8
  • 2
  • 1
  • 1

Date Published

58
10
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33
25

Review from Karen G (Daughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive initially. Taking my father from the family home and installing him in an unfamiliar environment was a decision which took us a long time to come to. We visited many homes, both in Glasgow and Lanarkshire. Bothwell Castle Care Home appealed immediately. There is a sense of calm and
quiet unhurriedness. Staff are professional and pleasant. The food is delicious and the decor is tasteful and well-maintained. The entertainment is first-class. My father has settled very well.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Karen,
Thank you for your lovely review. I will pass on your comments to the team.


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Review from Robert R (Son of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care our mum receives at Bothwell Castle Care Home. Mum always looks smart on our visits. Staff are welcoming and always ready to answer any questions we may have. The atmosphere is calm and not all stressful. There are always lots of activities on offer to engage our mum.
Thank you.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Robert,
Thank you for your kind words in your review. I will pass this on to the team.


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Review from G B (Daughter of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, excellent staff. Good communication regarding all care. Very professional from management down.

Reply from Liz Brown, General Manager at Bothwell Castle

HI Gillian,
Thank you for your lovely review. I will pass on your comments to the team.


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Review from L T (Daughter of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent level of care and support provided. My father is treated with the best level of dignity. Always plenty of activities in a secure environment. Super facilities, always very clean and tidy in his room. Great value for money. Staff are very helpful and caring.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for taking the time to write a review and for your kind words. I will pass this on to the team.


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Review from Lynne K (Daughter-in-law of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is happy with Bothwell Castle Care Home, he is well-fed and cared for.
The welcome when I enter the home is very warming and pleasant.
Couple of lovely family celebrations and the surroundings are beautiful.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Lynne,
Thank you for your lovely words. I will pass them on to the team.


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Review from K H (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Bothwell Castle Care Home at the end of August and initially was not very settled. The staff worked hard to try and put her at ease and get to know her likes and dislikes and kept in touch with me regularly to update me during what was a difficult period. My mother has, as a result,
settled well and now wants to sit in the living room, obviously feeling comfortable in the company of the staff and other residents. I have continued to be reassured by the ongoing care and attention she receives. She has started to eat more enthusiastically now that the staff are more aware of the foods she prefers. All in all, I am satisfied with the care my mum is receiving. She seems as happy as I could expect her to be, given she has dementia and in care.

Reply from Michelle Ferrey, Regional Support Manager at Bothwell Castle

Thank you for your kind words. I will pass this on to all the staff who support your mother.


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Review from L L (Relative of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the front desk to all the floors, staff are excellent.
When they host a party, they give the full works.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for your lovely review. We do try to ensure that any party hosted by ourselves provides memories for the families and the service user to treasure. I will pass on your kind words to the staff.


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Review from Megan H (Granddaughter of Resident) published on 27 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has really settled the last few months. The staff always speak really fondly of her and she is always happy to see them.
Anything as a family we ask, the staff always ensure this is followed up. The only thing I feel there could be more interaction with activities on the first floor as this
is what suits my gran's personality.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for your review. We always strive to improve our services and activities are currently being reviewed. With new staff coming onboard, we are hoping to offer a wider variety of activities throughout the care home for our residents.


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Review from Dawn B (Daughter of Resident) published on 27 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was attending a birthday celebration for my mum in the care home. The carers were extremely helpful and attentive to every aspect of the day. The dining room was beautifully presented for the guests that attended and everyone had a thoroughly enjoyable day.
It was such a treat to hear my mum's laughter.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for your lovely review, and for sharing your experience with us. We appreciate your feedback and are delighted to know that you enjoyed the birthday celebrations for your mum.


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Review from Jean M (Daughter of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has really settled into Bothwell Caelte. She loves all the entertainment - they have about twice a week. The staff are brilliant, they are so friendly and there to help if and when we need them.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Jean, thank you for your lovely review; I will pass this on to the team. At Bothwell Castle, we try to ensure that all our residents have meaningful activities with music and live entertainment on a regular basis.


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Review from Sarah P (Daughter of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With the additional member of the activities staff, hopefully, more activities within the home.
Maybe at least monthly a theme day with a 'take away' for the residents.
Agency staff is a concern, especially at weekends. Hopefully, this will improve with additional members of staff in the future.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for your review. We are continuously recruiting at Bothwell Castle and hope to be back up to being fully staffed with our activity and care staff soon. We are looking at having a round the world theme day once a month where we look at different countries and their cultural food traditions. We welcome any suggestions that you may have.


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Review from Elizabeth M (Sister of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved back to Scotland from Australia to be near to family. She has been diagnosed with mixed dementia and had no family left in Australia. She moved into Bothwell Castle in April and the staff have made her and all her family very comfortable. They have made sure she is safe and consulted
with the family if any concerns. The staff are excellent and can't do enough to help my sister and family.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi,
Thank you for your kind words. Here at Bothwell Castle we ensure our residents are safe and their health and happiness is a priority. We like to ensure families are updated regularly to keep them fully informed.
Regards.


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Review from Helen P (Sister of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for 5 months and the care and devotion of the staff has been very impressive. The staff keep abreast of my sister's illness and deterioration and responds quickly, compassionately and attentively to each change to ensure her happiness and safety at all times.
The number
one priority in the home is the safety and well-being of their residents and this is shown by all the staff, from housekeeping to the managers and everyone else in between. Everyone is welcoming and friendly and nothing is too much bother.
The facilities and surroundings are impressive, well-maintained and accessible to residents and visitors. The bedrooms are calming and individualised to each resident.
The well-being and activities programmes are amazing and there is always something going on, whether it is inside or out, it is catered and tailored to meet the needs of all the residents.
It is peace of mind that our sister is in a secure, safe, happy and compassionate environment.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Helen,
Thank you so much for your kind words. I will pass them on to the staff. We have our residents at the heart of everything we do, and their happiness is very important to us.


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Review from Martin F (Brother of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been kind and helpful from the start and nice to see the friendly welcome that my sister received and the reassurance that they have given her to help her to settle into her new surroundings. The home has provided regular updates on my sister's health and well-being and the communication
from the local surgery was excellent. The members of her family who have visited her have all been impressed by the high levels of care and attention so far to my sister and her visitors.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Martin,
Thank you for your lovely words, I will pass them on to the team. We do understand that moving into a care home can be a difficult time for both the resident and the family. At Bothwell Castle, we promote a welcoming environment and friendly staff who provide support not only for the resident but also for their family members during their stay.


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Review from Ian P (Son of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are so many lovely folk to mention when illustrating the care my mum receives at Bothwell Castle.
The care is beyond our expectations. Making sure Mum's medical and personal needs are always met is of the highest importance.
Over the past year, Mum's condition has deteriorated and the care staff
have provided the essential care required to make sure she is comfortable and happy.
Mum is always well-groomed and her room is spotlessly fresh and clean.
The staff are incredible.
From the welcome at reception, dealing with care staff, nurses, etc. It's really impressive.
They are all a credit to your business.
I do have to mention two members of staff with regard to my mum, she has a unique bond with these ladies.
Something very wholesome about visiting Mum and finding staff singing country songs with my mum while she cleans her room. Love that.
The peace of mind my family feels knowing Mum is always under the very best care 24 hours a day is priceless.
Thank you.

Reply from Liz Brown, General Manager at Bothwell Castle

Hi Ian,
We appreciate you taking the time to leave us a review and sharing your experience with us. Thank you for your kind words. I will pass on to the staff and I agree that they are all a credit to the business.


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Review from C L (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all staff and managers very friendly, helpful and professional. I live down south and the staff keep me updated with any illnesses and problems that occur. The home is kept immaculate and is beautifully furnished.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for your lovely comments. We do our upmost at Bothwell Castle to ensure that families are fully informed of all that is going on with their loved ones.


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Review from Jonathan D (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The care given to my mother has been good; however, the communication has been very poor. Our family have been unaware of certain significant changes to my mother's care as well as her general health and well-being due to this lack of communication.

Reply from Liz Brown, General Manager at Bothwell Castle

I am sorry to hear that you have not had a good experience. At Bothwell Castle, we do our utmost to ensure that families are kept fully up to date with their loved one's care. I am available to discuss your concerns at any time. Please feel free to contact me.


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Review from C M (Daughter-in-law of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted by a friendly face from the minute you get into the care home. Staff are always very helpful, very attentive and always willing to help in any way they can. We are so pleased we picked this care home for my mother-in-law and would defiantly recommend it.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for your kind review. The staff at Bothwell strive to promote our company values and are always on hand to offer support in a kind and passionate manner. I will pass on your kind words to the team.


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Review from G R (Son-in-law of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has been a resident within Bothwell Castle through the covid pandemic and although there were positive cases within the home, did not contract covid. Guidelines were strictly adhered to, but with their compassionate approach, the home dealt with the pandemic in a very considered way. There
has been a high turnover of staff and management with agency staff introduced, however, with new additional staff being introduced, positive changes are already noticeable. Family are regularly kept up to date and family meetings show transparency and responsibility. The staff go over and beyond and it's very much noticed and appreciated. Keep up the good work and well done.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you so much for the lovely comments in your review. I will pass this on to the staff for you. It is nice to have the hard work of our care team at Bothwell Castle recognised. I am happy to hear that you have experienced a good quality of service. I know there has been some difficult times, especially with covid-19. However, we are now enjoying getting back out and enjoying our local community and what it has to offer.


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Review from L D (Sister of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Bothwell Castle has always strived to fulfil clients'/residents' needs. Staff continue to take on board family's views and opinions. Lately, even more so as management has changed. Family are welcome to approach staff and are heard.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you so much for your lovely review it means a lot to all of us here at Bothwell Castle. Families' views and opinions do matter to us and we feel honoured to be caring for your loved one.


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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Bothwell Castle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Bothwell Castle is calculated as follows: ( (308 Excellents x 5) + (72 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 396 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bothwell Castle is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jan 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 04 Mar 2025

We have a variety of bedrooms available with some offering garden views. Please do contact the home for further information.


Awards / Recognitions (0)

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Meet the Team (7)

Elizabeth

Elizabeth Brown

Job Title: Home Manager

Joined: 2022

I am delighted to be the newly appointed home manager at Bothwell Castle to lead the team, I bring an immense amount of passion to ensuring that the very best care and support are offered to our residents enabling them to have a voice, choice, and control of how they chose to live and enjoy their time at Bothwell Castle.


Marion

Marion Fraser

Job Title: Office Manager

Joined: 2020

I am the Office Manager at Bothwell Castle Care Home.
I was originally over at Canniesburn Care Home before it closed for refurbishment. I was asked to come over to Bothwell for a couple of weeks to help with Admin cover and I have been here ever since.


I love my role her at Bothwell Castle, the staff are very friendly and welcoming, their is a great atmosphere around the place.
I also enjoy interacting with the residents and getting to know them a bit better and meeting their family members.


Fun Fact about me- I did a sky dive for charity about 5 years ago which was totally amazing.


Lesley

Lesley Dewar

Job Title: Administrator

Joined: 2019

I am the Administrator within the home.
It is a lovely place to work.
The staff work well with each other and the Management are amazing.


I feel I have a great Rapport both with residents and their families.


Fun fact about me- I did a balloon ride, travelled through the desert on a camel and also drove a buggy through sand dunes.


Taylar

Taylar Paterson

Job Title: Receptionist

Taylar is part of the Reception team at Bothwell Castle Care Home


Lorna

Lorna Paterson

Job Title: Wellbeing Coordinator

Lorna is one of the Wellbeing Coordinators at the home.


Derek

Derek Denholm

Job Title: Head Chef

Derek is the Head Chef at Bothwell Castle Care Home.


Gemma

Gemma Denholm

Job Title: Head Housekeeper

Gemma is the Head Housekeeper at Bothwell Castle Care Home.