Bothwell Castle

35 Bothwell Road, Uddingston, Glasgow G71 7HA
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9.7 60 Reviews
  • Bothwell Castle, Glasgow
Bothwell Castle Care Home is a purpose-built 75-bed care facility situated on Bothwell Road in Uddingston, Lanarkshire.

The Care Home forms part of the Bothwell community set back from the main road with level access to the entrance and grounds. The surroundings are perfect for residents wishing to maintain a more independent lifestyle, where families can visit with ease.

Arranged over three floors, Bothwell Castle Care Home offers private, spacious bedrooms each with an ensuite wet room.

It also provides beautiful lounges, dining rooms, games rooms, reminiscence lounges and a piano bar, as well as assisted bathrooms. Additional facilities include a cinema, hairdresser with nail bar, a tea room and private dining rooms where families and friends can dine privately with their loved one.

Residents will enjoy exemplary standards of nursing care and a secure, enriched lifestyle with opportunities for companionship and new friends.

It is fresh, elegant and welcoming; a home for life.

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Care Provided by Bothwell Castle

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Liz Brown (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bothwell Castle

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,815
    • Self-Funded Residential Dementia Care £1,550 – £1,815
    • Self-Funded Nursing Care £1,550 – £1,815
    • Self-Funded Nursing Dementia Care £1,550 – £1,815
    • RESPITE Self-Funded Residential Care £1,640 – £1,815
    • RESPITE Self-Funded Residential Dementia Care £1,640 – £1,815
    • RESPITE Self-Funded Nursing Care £1,640 – £1,815
    • RESPITE Self-Funded Nursing Dementia Care £1,640 – £1,815
  • (these prices are only a guideline, please contact Bothwell Castle to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Bothwell Castle Reviews (60)

Total of 60, showing 41-60
9.7

Bothwell Castle has a Review Score of 9.7 (9.731) out of 10, based on 35 reviews in the last 2 years. Over all time Bothwell Castle has 60 reviews.

Overall Experience

  • 47
  • 9
  • 2
  • 1
  • 1

Date Published

60
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Review from G R (Son-in-law of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has been a resident within Bothwell Castle through the covid pandemic and although there were positive cases within the home, did not contract covid. Guidelines were strictly adhered to, but with their compassionate approach, the home dealt with the pandemic in a very considered way. There
has been a high turnover of staff and management with agency staff introduced, however, with new additional staff being introduced, positive changes are already noticeable. Family are regularly kept up to date and family meetings show transparency and responsibility. The staff go over and beyond and it's very much noticed and appreciated. Keep up the good work and well done.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you so much for the lovely comments in your review. I will pass this on to the staff for you. It is nice to have the hard work of our care team at Bothwell Castle recognised. I am happy to hear that you have experienced a good quality of service. I know there has been some difficult times, especially with covid-19. However, we are now enjoying getting back out and enjoying our local community and what it has to offer.


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Review from L D (Sister of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Bothwell Castle has always strived to fulfil clients'/residents' needs. Staff continue to take on board family's views and opinions. Lately, even more so as management has changed. Family are welcome to approach staff and are heard.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you so much for your lovely review it means a lot to all of us here at Bothwell Castle. Families' views and opinions do matter to us and we feel honoured to be caring for your loved one.


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Review from A M (Daughter of Resident) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The reception staff are welcoming and helpful.
The new manager is easily accessible and will act on complaints.
Staff generally are very helpful.
Covid hygiene standards have been generally well maintained.
Person-centred care needs to improve. Staff are constantly changing floors, or there are
new staff who change, so some staff are not familiar with residents. A "This is Me" document has been issued for each resident which is an improvement.
Awareness of each resident's medical needs is not always well communicated between staff nor is medical history.
Promises made in the brochure about transport and activities are improving, but are very inconsistent and not always appropriate for the residents' cognitive abilities. (ie. if they do not have dementia).
The surroundings are luxurious, but the care needs to improve to meet that standard. The menu and food offered also fluctuate in standard.

Reply from Liz Brown, General Manager at Bothwell Castle

Thank you for taking the time to bring your experience to our attention. Our aim is to provide the best possible care to those we support, it is something we take very seriously at Bothwell Castle. I am sorry that you have had a negative experience. I would be happy to arrange a meeting with you to discuss your review in more detail so we can better understand your experience and improve the service for your loved one.


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Review from G C (Daughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bothwell Castle, always try to accommodate any requests we have. They are friendly and attentive and always ensure they are available for any advice required. The reception staff are always very welcoming and try to accommodate visiting requests wherever possible. I have booked dining on
a few occasions in a private room and they could not have done more for us. I feel throughout the pandemic the staff have always tried to do their best and I never heard them complaining. Now things are beginning to get back to normal, I’m sure all aspects of socialising and entertainment will resume, ensuring residents and their families have a happy and active day. Food is always of a very high standard and well presented. All members of staff are very visual within the home and take time to speak to family also. I would recommend Bothwell Castle and look forward to activities and entertainment, post-pandemic, returning to normal, ensuring a fun summer within the home.

Reply from Bobby Dougan, General Manager at Bothwell Castle

Thank you so much for the lovely comments in your review I will pass this on to the staff for you. It is so nice to have the hard work of our care team recognised and I am happy to hear that you have experienced a good quality of service. The team does work hard to care for our residents, the last 2 years have been difficult for everyone but we are looking forward to a summer of activities that will have us engage with the local community and bring some fun back into the home.


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Review from Helen M (Niece of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I can’t get my head around the fact it is classed as luxury, and that any review has got to be good and you can’t mention anything about negligence, well the only good thing the home has to offer is the low-income staff are amazing (the little staff they have) security is non-existent for the residents
as other residents can go in and out of residents rooms, medical care, is ignored the list goes on. I would like for my aunt to be safe and well looked after but not the case.

Reply from Bobby Dougan, General Manager at Bothwell Castle

Dear Helen, I am very sorry that this is the experience you have had of the home, as the new manager at Bothwell Castle I take any concerns raised seriously. As we have not had a chance to discuss your concerns regarding your aunt, I would be very grateful if you could contact me directly to allow me to make further investigation into this.


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Review from Kat T (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Bothwell Castle Care Home earlier this year following subdural haematomas and requisite surgery at The Queen Elizabeth Hospital in Glasgow. The Care Home has been utterly outstanding both in caring for him and helping him to recuperate. He has also now been diagnosed with early
onset dementia and the complicated logistics of transferring him from hospital and both admitting him and assessing him was carried out professionally and faultlessly. He is settled and now fully physically recovered. He has made friends and is enjoying life. The care home staff have been outstanding not only in looking after him but in helping my mother adjust to life on her own. They have facilitated almost every need, quite often at short notice, and even arranged a family Graduation Afternoon Tea for my daughter/his granddaughter. This is a prime example of the thoughtfulness of everyone involved in my fathers care. I simply cannot thank them enough.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you so much for your lovely review.
It is so very much appreciated and we are so pleased that your father has settled in so well and that this has led to a good quality of life for both him and your mother.
I will be sure to pass on your lovely comments to the staff.


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Review from Peter P (Son of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum entered into Bothwell Castle I have seen mum's personality return. Before her life was full of stress and tears. Now, mum walks around happily, singing at every opportunity. She has gained weight and made friends, the stress has gone.
Bothwell Castle through the Dementia Enablement Lead
and all the other staff seem to have built a very happy environment, even with this difficult year we have all had to endure.
Mum always seems well-tended, she is clean and her clothes seem well laundered. When I have been in her room it is always clean and well maintained.
My interaction with the staff from reception to care staff, has been nothing but pleasurable, I feel as if they know mum and mum is certainly comfortable around them, which gives me a sense of reassurance. The Dementia Enablement Lead feeds back any issues and is there to answer any questions that need answering.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you for your lovely comments.
It is so nice to hear that your mum is settling in so well and that you feel reassured.
I will pass your comments onto staff, they will be really appreciated.
Thank you again.


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Review from Karen M (Daughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Dementia Enablement Lead has been fantastic for me and my family, she’s helped me to understand Dementia just that bit better, she recently helped us to resolve a problem with my dad's medication that has now resulted in him being a lot more settled which has given myself and my family peace of
mind. - she even did a Dementia Experience for my brother, (scary stuff but brilliant). She always keeps me up to date with emails and phone calls and tries to send us some photos when it’s been a good day for my dad and calms me down whenever I call, she is a godsend along with all the other staff, we don’t know what we would do without her and the team. Thank you for being there.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you very much for your lovely review and comments. They are really appreciated and it is good to know that you are being kept up to date.
I will pass your lovely comments onto the staff.
Thank you again.


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Review from Annmarie M (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Dementia Enablement Lead has been fabulous for me - she’s helped me to understand Dementia just that bit better - she even did a Dementia Experience for everyone and their relatives (scary stuff but brilliant). She always keeps me up to date - and tries to send me some photos when it’s been a good
day for my dad and calms me down when I’m having a wobble - don’t know what I’d do without her - she’s fab.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you for your lovely Review.
Its good to know that the ability to support with understanding of Dementia is really appreciated by staff, family and friends.
I will make sure that your comments are passed onto our Enablement Lead, I am sure she will really appreciate them.


Thank you again.


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Review from Maryclare M (Daughter-in-law of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law was a home buddy and only liked her family around her and was not a lady who socialised. Last week was our first visit to see her in seven months. I went into the garden with her grandkids and she was glowing, I could not believe it. After being there for an hour I could see why. The
atmosphere was so family orientated. A lot of residents were outside enjoying the glorious sunshine. The jovial camaraderie of the well-being lady supervising them was a joy to watch. After a short time, we were joining in the singsongs and talking over to residents who were outside. My Mother-in-law was telling me all about them and saying they were her friends. She never had friends in her life. I was heartbroken thinking of her in a home but it is not the end, just a new chapter. You could clearly see the residents fussing over each other and the bond was very emotional to see. The staff were not like paid staff but friends and loved ones who enjoyed being with each other. Well done all.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you for your lovely review of Bothwell Castle, your comments are so very much appreciated.
We want everyone to feel that Bothwell Castle is their home, residents and visitors alike. I am so pleased that you felt this atmosphere and enjoyed your visit.


I will pass on your comments to staff, thank you again.


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Review from Eileen D (Daughter of Resident) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has received the very best care since arriving in November 2020. From the initial enquiries to Mum's move, everyone at Bothwell Castle Care Home has been caring, compassionate and kind. In what has been a very challenging year, the management and staff made the situation so much easier for Mum
and for the family.
Most importantly, the care Mum receives is outstanding and is specific to her needs, which can be complex at times. Staff are always happy to answer any questions we have and when we call the updates we receive are detailed and personal to Mum.
The atmosphere for residents is calm, positive and caring. Mum loves the pampering she receives and this is great for her well being!
It is reassuring to know Mum is receiving exceptional care in a beautiful social setting with a care team who are second to none.
Thank you to everyone at Bothwell Castle Care Home, everything you do for Mum is very much appreciated!

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you so much for your lovely review.
We are really pleased that your mum is settling in well and that you are reassured that all her care needs are being met.
I will be sure to pass your lovely comments on to the staff, they are really very much appreciated.
Take care.


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Review from Irene C (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care from day one of mum entering the nursing home.
Mum was very frail when she entered, but now she is like a different person. She has come on greatly with the 24-hour care and support of all the staff. She has put on weight, she smiles, she has made friends. It’s a joy to see
this.
She enjoys going to the hairdresser and getting her nails done, hand and feet massages etc. The wee things that she wasn’t able to do prior to going into the home.
The standard/decor of the bedrooms and the communal areas are amazing. Very welcoming and friendly atmosphere.
The staff are always on hand to assist Mum, and this is a great asset, especially during the night, which gives us peace of mind.
She interacts with the well planned variety of activities in the home and loves a wee dance and music... which there is plenty of.
I would thoroughly recommend Bothwell Castle Care Home. We have absolutely no regrets in choosing it for our mum.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you very much for your lovely comments. They are very much appreciated.
I will pass your commendations onto the staff.
Thank you again.


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Review from Rae N (Wife of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the third time my husband has had respite care in Bothwell Castel, and he has enjoyed it so much. The staff are all so caring and friendly. He loves the food and enjoys the whole experience. Any issues are resolved immediately by senior management, who are most welcoming and professional.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you so much for your lovely comments, they are so very much appreciated.
I will pass them on to staff.
Thank you again.


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Review from Rhona (Daughter of Resident) published on 1 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bothwell Castle is a fantastic care home. Throughout these difficult times, every member of staff continues to provide exceptional care to all the residents. They are all so kind and compassionate, always treating my mum with dignity and going out of their way to help my mum feel better during these
unsettled months. The appointment of the new Dementia Enablement Lead has been an excellent addition to the outstanding team.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you so much for your lovely comments, they are so very much appreciated.
I will be sure to pass onto the staff.


Thank you again.
Helen


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Review from John R (Next of Kin) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative has been in the care for 18 months. It is a fantastic place she is happy, well cared for and we have peace of mind knowing she is safe. The staff are most caring and know the residents likes and dislikes, they make every effort to make it a home from home which they certainly have achieved.
We stay 70 miles away the staff often give us face time which is great, feel they really know us and keep us up to date with e-mails and phone calls. When we visit approximately every 3 weeks we are made very welcome. The entertainment at the home is wonderful really covers all tastes, every member of staff go the extra mile to keep the residents safe happy and healthy.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you for your lovely review and comments, this is very much appreciated. I will share your comments with the staff team.


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Review from Isobel G (Wife of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the 15 months my husband has been in the home I have found him to be happy and very settled living there. To date, the care has been excellent. There have been a few issues in the past but they have been dealt with promptly. Overall I’m very happy with the care my husband receives.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you very much for your kind review; your comments are most appreciated.
I will ensure that your lovely comments are relayed to the staff.
Thank you again.


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Review from Susan B (Daughter of Resident) published on 15 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into this care home in January 2019 with dementia.
I have always found the staff to be extremely caring and helpful and very welcoming to myself and my family.
The home is always a joy to visit. Over the last few months, they have been excellent in keeping us in touch with our loved
ones.

Reply from Helen Kinnaird, General Manager at Bothwell Castle

Thank you for your review, this is very much appreciated.
I will be sure to pass on your thanks and appreciation to the staff.
It is always nice to be acknowledged for the good work that they do.
Thank you again.


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Review from Janice W (Daughter of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bothwell Castle team are the kindest and most considerate people. My mother spent the last 16 months of her life in the home. She had both dementia and lung cancer which combined could bring a lot of challenges. Every member of staff treated both my mother and our family as friends. The care and attention
she received was wonderful. They helped us celebrate every occasion even allowing us to have family parties in the facility when my mother could no longer go out due to her condition. The support we received during the more challenging times was also outstanding, and the attention to detail in everything is fantastic.
As this was essentially my mums home we could relax as a family there and nothing was ever a problem.
All the small things like the hairdressers and beautician on-site in a lovely salon, the entertainment and catering facilities make this a truly special facility that takes all facets of your loved ones care needs into consideration. Thank you.

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Review from Del (Son of Resident) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressive place. Exceeding in every little detail. Staff going above and beyond with customer service.

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Review from Pamela W (Daughter of Resident) published on 3 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with the care, support and attention our mum has received here. Staff go above and beyond to ensure she is happy, pain-free, comfortable and entertained (when she wants to be) at all times.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Bothwell Castle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Bothwell Castle is calculated as follows: ( (324 Excellents x 5) + (80 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 420 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bothwell Castle is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jan 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 31 Mar 2025

We have a variety of bedrooms available with some offering garden views. Please do contact the home for further information.


Awards / Recognitions (0)

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Meet the Team (4)

Elizabeth

Elizabeth Brown

Job Title: Home Manager

Joined: 2022

I am delighted to be the newly appointed home manager at Bothwell Castle to lead the team, I bring an immense amount of passion to ensuring that the very best care and support are offered to our residents enabling them to have a voice, choice, and control of how they chose to live and enjoy their time at Bothwell Castle.


Marion

Marion Fraser

Job Title: Office Manager

Joined: 2020

I am the Office Manager at Bothwell Castle Care Home.
I was originally over at Canniesburn Care Home before it closed for refurbishment. I was asked to come over to Bothwell for a couple of weeks to help with Admin cover and I have been here ever since.


I love my role her at Bothwell Castle, the staff are very friendly and welcoming, their is a great atmosphere around the place.
I also enjoy interacting with the residents and getting to know them a bit better and meeting their family members.


Fun Fact about me- I did a sky dive for charity about 5 years ago which was totally amazing.


Lesley

Lesley Dewar

Job Title: Administrator

Joined: 2019

I am the Administrator within the home.
It is a lovely place to work.
The staff work well with each other and the Management are amazing.


I feel I have a great Rapport both with residents and their families.


Fun fact about me- I did a balloon ride, travelled through the desert on a camel and also drove a buggy through sand dunes.


Derek

Derek Denholm

Job Title: Head Chef

Derek is the Head Chef at Bothwell Castle Care Home.