Smyth Lodge

2 Frognal Avenue, Sidcup DA14 6LF
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9.9 80 Reviews
  • Smyth Lodge, Sidcup
The team at Smyth Lodge in Sidcup delivers the best in residential, nursing and dementia care. All aspects of residents' care are fully personalised to their needs, preferences and wishes.

This purpose-built home offers a luxury lifestyle with the latest facilities, including a café, cinema room, and a hair and beauty salon. Each bedroom has en-suite facilities and is beautifully furnished with a nurse call system and TV.

Residents are supported to live fulfilling lives, with daily group and one-to-one activities tailored to their interests. The Smyth Lodge lifestyle team also organises outings and visits from entertainers, and the chef-led catering team serves a choice of restaurant-quality food.

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Care Provided by Smyth Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracey Cheeseman (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Smyth Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,804
    • Self-Funded Residential Dementia Care from £1,894
    • Self-Funded Nursing Care from £2,044
    • Self-Funded Nursing Dementia Care from £2,134
    • RESPITE Self-Funded Residential Care from £2,014
    • RESPITE Self-Funded Residential Dementia Care from £2,104
    • RESPITE Self-Funded Nursing Care from £2,254
    • RESPITE Self-Funded Nursing Dementia Care from £2,344

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Smyth Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Smyth Lodge Reviews (80)

Total of 80, showing 1-20
9.9

Smyth Lodge has a Review Score of 9.9 (9.902) out of 10, based on 32 reviews in the last 2 years. Over all time Smyth Lodge has 80 reviews.

Overall Experience

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Date Published

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Review from Catherine T (Daughter of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father had been a resident at Smyth Lodge for about 17 months before he sadly died in January this year and the care he received was outstanding to the extent that the carers didn't just care for him, they loved him. The staff were very kind and patient with him as he had dementia and they called
him 'Mr Grateful' as he was exactly that, always thanking them for everything they did to make him as comfortable as possible. I would recommend Smyth Lodge to anyone looking for somewhere for a family member. I should also add the staff were always supportive to the family members and a number of them have said they would like to attend his funeral. He will make his final journey from the care home to the church for the funeral service - a testament to how much we have appreciated everything the staff did for him.

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Review from D D (Sister of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff allowed my brother to die with dignity in his room where he was safe and very well looked after. Thank you to all the staff. My family are very thankful.

Reply from Rebecca Wheeler, Home Manager at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience.
At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time.
Many thanks the Care UK team.


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Review from I T (Wife of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had 3 weeks of respite care and he enjoyed his stay. I could tell it was a very caring home, so I was pleased to leave him in their care. I will definitely recommend it to family and friends.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks to the Care UK team.


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Review from Priscilla T (Daughter of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great Christmas market, it was a pleasure to return here and to be involved. Good atmosphere and a happy time meeting the residents and their families.
Thank you to a particular member of staff for all her help in setting this up.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks - the Care UK team.


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Review from Karen B (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Smyth Lodge for two years and is very happy there.
The rooms are spacious, extremely well-appointed, and cleaned to a very high standard.
The dining room is warm and friendly and the food is excellent. There are activities for the residents every day
The care received
is first class. The staff are wonderful, and very professional but also kind, caring, supportive, and helpful not only to the residents but the family members as well.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.


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Review from Amanda R (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Smyth Lodge for nearly three years and is so happy and well cared for. The staff are so kind and supportive, and there are always plenty of activities to keep the residents stimulated.
I would recommend this home to anyone looking for somewhere for a family member.
Mum is now 98 and
determined to still be there for her 100th birthday.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.


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Review from Sarah H (Niece of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle has been at Smythe Lodge for almost 2 years. He has Dementia and other serious health issues. Since day 1 he settled so happily there and has received excellent care at Smythe Lodge. The team does an amazing job in ensuring residents feel included as part of the community with kindness and
care. There are many things to keep residents engaged and feel included. Cafe community, arts, crafts, nostalgia, music, films.
Our uncle's health condition has recently required the staff to be more vigilant and they have acted so quickly, and efficiently without hesitation to ensure the correct help was given to him so that he recovered, we cannot fault the love, care, kindness he has been given since arriving there.
They constantly communicate with us as a family to ensure we are kept up-to-date and informed. It's such a relief and comfort to us as a family to be able to go to sleep at night knowing he's safe and in such good hands.
Heartfelt thanks to everyone at Smythe Lodge.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.


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Review from Shelley L (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum moved in her care has been exceptional.
Every single member of staff are kind, caring, and approachable.
Independence is encouraged and valued.
There are lots of events and activities to take part in.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.


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Review from Jean M (Cousin of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care home. The team there are very caring, always happy, and friendly. Would recommend it. All residents seem happy and contented. Always something for them to do. It's kept nice and clean and tidy.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.


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Review from Kevin G (Son of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Smyth Lodge have always been helpful and kind, all our requests have always been accommodated and nothing seems to be too much trouble. They considered the requirements of our mother before she became a resident and have been providing her care ever since. Everything they do is always discussed
with the family and we are alerted to any problems that arise. Smyth Lodge itself is always clean and tidy and the facilities and events are run to a very high standard. The internal security at Smyth Lodge works well and it gives us confidence in our mother's safety.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks the Care UK team.


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Review from Hugh D (Brother of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident since November 2019.
She has both physical and mental needs.
The quality of care has been truly excellent.
Staff are always very kind and understanding always trying to engage her in the many activities that take place on a daily basis so she can interact with other
residents.
They keep me fully informed every month when she is resident of the day of any issues that they feel I need to be aware of.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks the Care UK team.


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Review from Nick G (Nephew of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with good facilities and a great atmosphere. The staff have been brilliant in looking after my aunt. Always professional and courteous and, most importantly, very caring. I highly recommend Smyth Lodge.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks the Care UK team.


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Review from Christine O (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home for 4 months. She is unable to walk or stand on her own. She has been included in all the activities that she wants to take part in and has thoroughly enjoyed them. She is now pretty much bedridden and the love and care that she is receiving is great. She is encouraged
to still do what she can for herself, on bad days they encourage her to eat and feed her. I cannot thank them enough for looking after her so well. On the first visit to the home, I knew I was making the right choice for her. Thank you to all the staff for keeping her comfortable and loved.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks the Care UK team.


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Review from L B (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first moment we came to Smyth Lodge we noticed how the whole place has a lovely atmosphere. Every single member of staff has been totally amazing, helpful, supportive, and always smiling. There is also a very warm welcome from other residents family and friends and a genuine support for
one another. Smyth Lodge is a very special place and I am so pleased that my mum is happy and making such excellent progress.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks the Care UK team.


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Review from Adam C (Nephew of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are incredibly helpful, professional and accommodating. It's always a pleasure coming to visit my Aunt and Uncle, both residents of the home. I highly recommend the home and all the staff.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team.


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Review from Marion L (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Smyth Lodge temporarily while her flat was made ready. Five months in all. Mum was treated with respect and dignity, her room was clean and comfortable. The staff were attentive and respectful, they encouraged her to be independent and self-caring, to assist with the move onto her private
accommodation.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. We are very pleased to hear that your experience with us has been a positive one, we hope your mum is settling in well in her new home, it was a pleasure to have her stay with us. Many thanks, the Smyth Lodge team.


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Review from Keith H (Nephew of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care my relative has received and also the activities that have been carried out with him. All staff have been very friendly and caring, and the home has a very good atmosphere. My family and I are extremely happy with Smyth Lodge.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.


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Review from Kerry M (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day that I was first shown around, I knew this was the best place for my dad and for us as a family. It's so stressful being put in a situation where a parent is unwell suddenly and can't go home. Dad was given excellent care and was treated with dignity throughout his time here. Staff are
genuinely caring and supported the family through a very difficult time too. Thank you so much for what you do and how you do it - you do a fabulous job!

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.


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Review from Hayley M (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been residing at Smyth Lodge, my dad on the nursing floor and my mum on the residential floor. The care that has been provided to both my parents has been outstanding. Sadly, my dad was very poorly, and he passed away in December 2023. The support that the home has given to both
my mum and myself during this very difficult time has been amazing. On the day of the funeral, the staff supported my mum to prepare for the day, and the home even provided a carer to escort my mum all day, allowing myself and other family the opportunity to grieve without having to worry about Mum's care needs being appropriately met.
Smyth Lodge is a wonderful home with an amazing staff team, who are supported by an excellent management team. Thank you to all of you for all you have done for both my dad and mum, and I know you will continue to do for my mum moving forward.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience.
At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time.
Many thanks, the Care UK team.


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Review from Rachel F (Granddaughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and always very clean with very friendly staff, had a wonderful time at the Christmas market with my nan and she really enjoyed herself too, nice to see my nan socialising with other people too.

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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Smyth Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Smyth Lodge is calculated as follows: ( (342 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 376 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Smyth Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Tracey

Tracey Cheeseman

Job Title: Home Manager

I’m a qualified general nurse and I’ve worked in nursing since the 1980s. I worked in emergency nursing for 20 years before moving into social care, first managing a small home and then managing larger homes. Before joining the Smyth Lodge team I was managing a 120-bed home.


I feel strongly that I and my team are here to help residents to live their best life. It’s important to see them as holistic people. They’re a husband or wife, brother or sister, a mum or dad or a best friend. There’s a lot we can learn from them.


I love hearing residents and colleagues laughing together. Humour is so important. I enjoy engaging with my team, with the people we care for and with their loved ones. I enjoy combining my nursing skills with being a leader. I believe that being a nurse – and a home manager – is an honour.


Frequently Asked Questions about Smyth Lodge

What types of Care is Smyth Lodge registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Smyth Lodge provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Smyth Lodge have?

There are 80 Single Rooms.

What are the Facilities & Services at Smyth Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Smyth Lodge to the centre of Sidcup?

0.7 mile(s) as the crow flies, distance by road may be significantly further.