Smyth Lodge

2 Frognal Avenue, Sidcup DA14 6LF
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9.9 80 Reviews
  • Smyth Lodge, Sidcup
The team at Smyth Lodge in Sidcup delivers the best in residential, nursing and dementia care. All aspects of residents' care are fully personalised to their needs, preferences and wishes.

This purpose-built home offers a luxury lifestyle with the latest facilities, including a café, cinema room, and a hair and beauty salon. Each bedroom has en-suite facilities and is beautifully furnished with a nurse call system and TV.

Residents are supported to live fulfilling lives, with daily group and one-to-one activities tailored to their interests. The Smyth Lodge lifestyle team also organises outings and visits from entertainers, and the chef-led catering team serves a choice of restaurant-quality food.

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Care Provided by Smyth Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracey Cheeseman (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Smyth Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,804
    • Self-Funded Residential Dementia Care from £1,894
    • Self-Funded Nursing Care from £2,044
    • Self-Funded Nursing Dementia Care from £2,134
    • RESPITE Self-Funded Residential Care from £2,014
    • RESPITE Self-Funded Residential Dementia Care from £2,104
    • RESPITE Self-Funded Nursing Care from £2,254
    • RESPITE Self-Funded Nursing Dementia Care from £2,344

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Smyth Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Smyth Lodge Reviews (80)

Total of 80, showing 21-40
9.9

Smyth Lodge has a Review Score of 9.9 (9.902) out of 10, based on 32 reviews in the last 2 years. Over all time Smyth Lodge has 80 reviews.

Overall Experience

  • 72
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Date Published

80
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16
32
48

Review from Georgia F (Granddaughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home and always very clean. Recently visited my nan for the Christmas market and we all had a great time. The staff are always extremely lovely when I visit and make sure Nan and the residents are enjoying themselves. Was lovely to see my nan having a good time and socialising with everyone.

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Review from Valerie H (Daughter of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into this home in February 2023. She did not take part in the many activities as she was a very quiet, shy person and was probably too ill anyway. She only was in this home for seven weeks but the staff were lovely and her room was kept very clean. She was very well cared for up until the
end and was looking to be kept comfortable. I would recommend this home to anybody.

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Review from Linda M (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad started last year with respite care at Smyth Lodge and felt very safe and well cared for. When the time came this year for him to need full time care, there was no hesitation in going to Smyth Lodge. My dad was very well looked after. I found all the staff excellent in not only their care for
my dad, but also for myself and family in keeping us updated with his health and wellbeing. I visited every day and would always recommend Smyth Lodge.

Reply from Reviews Team, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience. At Smyth Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks the Care UK team.


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Review from Carmel C (Daughter of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently become a resident at Smthye Lodge.
A heartbreaking decision that I struggled to make. I could not have asked for more support, guidance and genuine interest in us coming to terms with the next chapter of not only my mother's life but mine too. They not only take excellent care
of the residents but also the families. They are always available to talk over any concerns or worries I have. Every single member of staff I have met there has been experienced, warm and caring. The facilities and activities are excellent. Her room and facilities are lovely as is the food on the daily menu. Beautiful gardens to enjoy and use. When I leave after visiting her I do so in the knowledge that she is safe and looked after by a team of people who care and do their utmost to meet all of her needs and bring happiness to her day. The staff are all an amazing group of people.
Highly recommend Smyth Lodge.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience.
At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks; the Care UK team


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Review from David R (Husband of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife stayed for two weeks of respite care. The admissions system was reassuring from the start and full of care and understanding.
The care she received was loving and professional. The staff were caring and just lovely.
Thank you, Smyth Lodge.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Hi David,
Thank you very much for taking the time to leave us feedback about your experience.
At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from Ian M (Husband of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is now six weeks since my wife arrived at Smyth Lodge and my family a pleased and relieved that decision was made. The visiting is now a pleasant and varied experience. Activities are regular and welcoming. Every member of staff has displayed a professional and courteous manner. Most importantly
the care and interest in the residents has been outstanding. My wife is happy and has settled in well. Thank you.

Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience.
At Smyth Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from E W (Day Care) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, have been so impressed by each member of staff at Smyth Lodge. The level of care and attention they show to each resident, treating everyone with the utmost dignity, is second to none. Communication is strong, and everyone is willing to listen, share advice and chat too. How much the
care is evident. It is a clean, nurturing and friendly atmosphere, and everyone is so welcoming. We trust the team implicitly - they are like an extension of our own family in how much they care.

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Review from C J (Daughter of Resident) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into Smyth Lodge after transferring from another care home. It's been a very positive experience for her, and I've witnessed the staff going the extra mile to support the residents, and there is a very nice atmosphere in the home, and it gives me a lot of peace of mind to
know that my mother is in safe hands. My mother was previously not eating very much in the previous home (due to the quality of the food), but she's now eating properly again and often tells me that she likes the food at Smyth Lodge. All of the members of staff I've met are friendly, caring and patient and I feel that my mum is being well looked after. I would highly recommend it.

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Review from Sarah W (Daughter-in-law of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law moved to the nursing floor in December 2022. It took a bit of time for her to settle, but the staff tried hard to make it as smooth as possible.
The staff there are lovely on the second floor. They are always friendly and take good care of her. The manager is also very nice and deals
with things promptly.
As soon as you walk in, there is a nice atmosphere, and it feels homely. The food is a bit hit-and-miss, but they try their best.
The activities have got better, and Mum really enjoys going to them. They have had some permanent staff join recently, it’s nice to see familiar faces, and they are getting to know Mum.
I wouldn’t hesitate to recommend them; they go the extra mile to help their residents and are very caring.

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Review from D W (Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoyed the experience of self-service because I could make choices for myself and decide how much or how little I wanted on my plate.

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Review from Julia W (Respite Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister stayed here for three weeks respite whilst I went away. It was lovely there. The staff were friendly and really took great care of my sister and her needs. The bedroom was set out very nicely, with a TV on the wall. The ensuite bathrooms were set out with grab handles and everything for safety.
The lounge was very nice, and the dining room. There was a good choice on the food menu. There is a hair salon. The staff were always on hand. Our family were very happy with the care our sister received. I hope there will be a room available for my sister when I go away next time. I went away with no worries. My sister was happy, cared for and safe. Thank you all.

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Review from Kate G (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great aunt and dad have recently moved into Smyth Lodge, both onto the dementia floor. This has been an emotional and challenging time for us as a family, and I cannot fault the care and support that the girls and the wider team have provided. Their approach has been sensitive, professional, skilled
and tailored as they settle Dad and my great aunt into their new surroundings. We also can’t fault the cleanliness or quality of food, and the standards dramatically exceed what we saw viewing other care homes.
The support, kindness and understanding shown (not forgetting the yummy cakes) have been much appreciated whilst we adjust to this new chapter.

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Review from D H (Respite Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law spent four weeks in respite at Smyth's and really enjoyed her stay. The staff and carers were really attentive, and nothing was too much for them. Highly recommend Smyth's if you are looking for a care home.

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Review from Angela M (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went in for respite care, but has had to stay longer due to a longer recovery time. She is so happy at Smyth Lodge. It is an exceptional care home with amazing staff. She has been to others for respite but is so at home at Smyth Lodge. It was her 95th Birthday recently and she had an amazing
afternoon as the staff made it so special for her. They are not just residents to the staff, they are treated as friends and with kindness and thoughtfulness. I highly recommend Smyth Lodge, whether it be for respite, long-term care or end-of-life care. Every one of their residents is treated with respect and kindness.

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Review from M T (Wife of Resident) published on 2 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made to feel welcome at every visit.
Staff greet me by name (if they know it).
Refreshments - tea and biscuits offered.
Staff engage with residents.

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Review from P R (Relative of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. Fantastic careers. All full of smiles and always happy to help. The food always smells so nice and looks amazing. Always clean and smells clean. Welcoming and happy environment as soon as you walk through the door

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Review from Polly G (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were really reluctant to move Mum into a care home but sadly had no option. From day one, she has received an amazing level of care and compassion. The staff emphasise that we treat the home as if it was Mum's home, and my little dog is welcome too. My mum suffers from Dementia, and the home has
a specialist suite to cater for all levels. Both the staff and activities team provide brilliant care and stimulation for the residents. Mum enjoyed afternoon tea out with other residents yesterday and has a trip to a garden centre organised soon. Every day there is something different to enjoy. They have all made a really tough and emotional time much easier, and I couldn't be more grateful.

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Review from F O (Husband of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Smythe Lodge have been fantastic. They supported my wife very well, providing a level of care beyond my expectations. The whole team were attentive and went out of their way to put my mind at ease, keep me updated, and also see how my family and I were too. The team were also great with
my daughter too on visits, humouring her and spending time with her. I'd definitely recommend it - my wife's room was clean and bright - and she was well fed too. Really great end-to-end service and support

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Review from Sarah V (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to Smyth Lodge for what turned out to be end of life care. I cannot thank all of the staff enough for the care and attention they gave him. They all went above and beyond what was asked of them and nothing was too much trouble. They all made a very difficult time easier to deal with as we
knew he was getting the best possible care. I would recommend Smyth Lodge to everyone who is looking for care for a relative or themselves and I am only sorry my Dad didn't get to spend more time there. Thank you all.

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Review from J T (Daughter of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't have been more helpful and caring when we needed respite for my elderly parents.
Lovely home with caring staff.
Nothing was too much trouble.
It's very difficult to place two adults, but they managed to find space.

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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Smyth Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Smyth Lodge is calculated as follows: ( (342 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 376 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Smyth Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Tracey

Tracey Cheeseman

Job Title: Home Manager

I’m a qualified general nurse and I’ve worked in nursing since the 1980s. I worked in emergency nursing for 20 years before moving into social care, first managing a small home and then managing larger homes. Before joining the Smyth Lodge team I was managing a 120-bed home.


I feel strongly that I and my team are here to help residents to live their best life. It’s important to see them as holistic people. They’re a husband or wife, brother or sister, a mum or dad or a best friend. There’s a lot we can learn from them.


I love hearing residents and colleagues laughing together. Humour is so important. I enjoy engaging with my team, with the people we care for and with their loved ones. I enjoy combining my nursing skills with being a leader. I believe that being a nurse – and a home manager – is an honour.