Cramond Residence

49 Cramond Road North, Cramond, Edinburgh EH4 6NQ
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9.8 102 Reviews
  • Cramond Residence, Edinburgh
Cramond Residence is located in the tranquil village of Cramond.

Opened in 2018, this established care home can accommodate up to 74 older people in luxurious and comfortable surroundings.

It offers the finest standards of care for older people including nursing, respite, dementia care and post operative rehabilitation. Health professionals work with residents, families and carers to thoroughly assess individual needs and prepare a bespoke care plan to promote physical and mental wellbeing and independence.

This may include physiotherapy, specialist dementia care, wound management, activities or a nutritional and balanced eating plan.

The home is comprised of nine separate houses each of which with eight or nine en-suite bedrooms, shared lounges, dining rooms and activity rooms. The home also has a fine dining room where families can hold celebrations such as an anniversary, birthday or simply just a family get together.

The houses are designed and themed after well-known areas in Edinburgh.

There is also a hair and beauty salon, cinema, library, physiotherapy area and a delightful reception area with coffee and snacks available.

The home has a wide range of activities on offer to support people to have the happiest, active and fulfilling lives. High quality, seasonal food is freshly prepared by two chefs to be nutritionally balanced and to cater for all tastes and dietary requirements.

Offering a warm homely atmosphere, friends, families and loved ones are always welcome to enjoy quality time together.

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Care Provided by Cramond Residence

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Walker Healthcare Ltd
  • Person in charge
  • Ross Bijak (Manager)
  • Admission Criteria
    • Ages 52+
  • Room Information
    • Single Rooms (74)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cramond Residence

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,475 – £2,750
    • Self-Funded Residential Dementia Care £2,475 – £2,750
    • Self-Funded Nursing Care £2,475 – £2,750
    • Self-Funded Nursing Dementia Care £2,475 – £2,750
    • RESPITE Self-Funded Residential Care £2,950 – £2,950
    • RESPITE Self-Funded Residential Dementia Care £2,950 – £2,950
    • RESPITE Self-Funded Nursing Care £2,950 – £2,950
    • RESPITE Self-Funded Nursing Dementia Care £2,950 – £2,950

  • Please contact Richard Annan at Cramond Residence in order to discuss current availability.
  • (these prices are only a guideline, please contact Cramond Residence to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cramond Residence Reviews (102)

Total of 102, showing 21-40
9.8

Cramond Residence has a Review Score of 9.8 (9.832) out of 10, based on 26 reviews in the last 2 years. Over all time Cramond Residence has 102 reviews.

Overall Experience

  • 93
  • 7
  • 1
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Review from Scott C (Husband of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident at Cramond Residence following a hip replacement and spent one week in their care. We had heard lots of positive things about the care and support at Cramond, so we decided this was a good starting point for her rehabilitation. To say 'good' somewhat undersells our experience
at Cramond Residence; the care that my wife (and I when I visited) received was nothing short of outstanding, covering everything from support with personal care, great food (essential for the recovery process!), fantastic physiotherapy sessions to having her own room which was so beautifully decorated. All the staff was so kind, caring, and good-humoured; when I left after my daily visit, I could relax, knowing my wife was in excellent hands. 10/10 - highly recommended!

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for sharing such a wonderful review of Cramond Residence! We are delighted that your wife's experience with us following her hip replacement exceeded your expectations. Our team is dedicated to providing outstanding care, and it's rewarding to know that our support, physiotherapy sessions, delicious meals, and beautifully decorated rooms contributed positively to her recovery. We also appreciate your kind words about our staff's kindness and good humour. Your recommendation and rating mean a lot to us. Thank you again, and we wish your wife continued health and well-being!


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Review from J M (Respite Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a resident at Cramond Residence for 2 weeks, following a hip replacement operation. I live on my own and was recently widowed, so there was no one to care for me at home in the initial weeks following the surgery. Cramond Residence proved to be a very special place where I was able to receive
the care and attention I needed, along with good food and physiotherapy. The staff was all so kind and encouraging and there were also many activities to choose from in the luxurious surroundings. All in all a perfect package for me!

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for taking the time to share your experience with us. Your feedback is invaluable, and we are delighted to have had the opportunity to support you during your recovery from hip replacement surgery. We are pleased to hear that you received the care and attention you needed during your rehabilitation journey. We are happy that you enjoyed the good food, physiotherapy, and the variety of activities available. Your positive feedback reaffirms our commitment to creating a great experience for our residents. Kind regards.


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Review from H C (Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living at Cramond Residence for three weeks and have enjoyed and appreciated all the comfort and activities offered. The food has been impressively good and nicely served and I cannot speak highly enough of the caring staff. Everyone has been so kind and efficient with nothing seeming to
be a bother. I look forward to spending some more time here.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Many thanks for taking the time to complete the review. We appreciate your valuable feedback. It has certainly been our pleasure having you at Cramond Residence over the past three weeks. We are delighted to hear that you have enjoyed the comfort, activities, and impressive quality of our food. Our team takes great pride in providing a caring and supportive service and we are extremely glad to read that you have found our staff to be both kind and professional. Thank you once again for your kind words. Kind regards.


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Review from P U (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really impressed with this care home. The culture amongst the staff is excellent - a great atmosphere, all very friendly and willing to help in any way. They have been very patient and sensitive and built a very good rapport with my father. The building is very well maintained and is of
a very high standard. I feel extremely reassured and settled about having my father in this care home. I highly recommend it.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for your feedback; we truly value your time in expressing your positive experience. It's heartening to know that our staff has established a strong rapport with your father. We are delighted that you and your family feel confident in the care and support Cramond Residence provides to your father. Kind regards.


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Review from A W (Daughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Cramond Residence for eight months till her recent death. She had wonderful care and attention and was happy there. The staff were so caring and kind, not only to her but to us her family. I work as a GP in a different city and often have cause to visit my patients in nursing
homes. Cramond Residence surpassed any other nursing homes I have experienced professionally. The garden was a constant source of delight and pleasure and the activities on offer were extraordinarily varied and fun. The regular physiotherapy was wonderful and the plentiful supply of tea, coffee and delicious home baking was an added bonus, especially for her visitors. The residence itself is very comfortable and pleasant and there are plenty of areas to sit in relative privacy out of your relative’s bedroom. I really cannot praise her carers highly enough. They treated her with such care, compassion, humour and dignity. She was full of praise for every one.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for sharing your review of Cramond Residence on carehome.co.uk. We are deeply sorry for the loss of your mother and extend our heartfelt condolences to you and your family. We appreciate your kind words about the care and attention your mother received during her eight-month stay. It means a lot to us, especially coming from a GP with professional experience in nursing homes. We take pride in providing exceptional care and your feedback reinforces our commitment. We are pleased to hear that your mother enjoyed the garden, diverse activities and physiotherapy. We strive to enhance our residents' quality of life. Our team is dedicated to creating a warm and welcoming atmosphere, and we are grateful for your recognition of their compassion and kindness. If there's anything we can do to support you and your family during this time, please don't hesitate to reach out. Thank you for trusting us with your mother's care.


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Review from A C (Respite Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and kindness from all the staff. Very comfortable, good food and medical needs well catered for.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words, we appreciate you taking the time to share your experience with us - we are glad you enjoyed your stay and that you found the staff at Cramond Residence to be professional and kind, we look forward to seeing you again. Kind regards.


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Review from Julie D (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are few decisions harder in one's life than supporting your fiercely independent 98-year-old mother to go into care - especially when you had agreed with her it would never happen. But in the 18 months my mother was a resident at Cramond care home I have nothing but praise for their support of
her independence, dignity and willingness to get to know her as a person and their honesty with me. Each difficult decision I had to make was supported openly and unjudgementally. They kept in regular contact, provided advice and were proactive. The dignity of her death on the 29th of December was amazing. As she left the building the people who had cared for her, engaged with her and supported me were at her side - what more could one ask?

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

We are extremely grateful for your kind words and feedback. Supporting your mother during the time she has spent at Cramond Residence has been a true honour - we sincerely miss her. Life has the extraordinary ability to continuously pose challenges across our path - despite your agreement we feel privileged of having had the opportunity to get to know your mother and hope that we have been able to provide her and your whole family with an environment that has allowed you to feel safe about the level of care and support she received and that has allowed you to spend quality time with her during your frequent visits. Kind regards, Christian.


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Review from Peter John P (Respite Resident) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had two weeks of respite following an operation in August 2022 and a further two weeks in November 2022 following another operation.
Top of the list has to be the friendly competence of the staff, everyone without exception. At the risk of leaving someone out and in no particular order, the nursing
staff, they, who must be obeyed. The lady who kept my room clean and tidy, the carers who were magically there when I needed something. Nothing was a problem they did fix everything, even finding my laundry. The kitchen staff made a bespoke salad for my lunch and produced melt-in-the-mouth tastes brought around by cheerful folk with the morning and afternoon tea trolley. The night staff was reassuringly there. Plus the availability of physios is essential for mending joints.
All this in five-star hotel accommodation, with space to walk, inside and out. A good atmosphere all around.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Many thanks for taking the time to complete the review, we appreciate your valuable feedback. It has certainly been our pleasure having the opportunity to support you in your post-operative journey towards recovery - we are extremely glad to read you have found our staff to be friendly while providing a professional service. Kind regards.


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Review from S H (Daughter of Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly parents moved into Cramond Residence last month. Both are very frail with various health concerns. They and the family have appreciated the sympathetic, practical and professional care provided by all the staff and the genuine kindness, helpfulness and ongoing support for both parents at
all times. In addition to nursing and personal care, both parents have benefited from individual physiotherapy sessions, hairdressing, and other services available at the residence. They also enjoy the range of meals and making menu choices for the following day. My mother was especially touched on one occasion at having a freshly made sandwich carefully brought to her with a cup of tea at 4 am! Both parents participate in some of the varied communal activities, with the group fitness sessions being described as "really good fun!"
The bright, comfortable and welcoming environment at Cramond Residence continues to reassure us that our parents are in the best possible place.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

We appreciate you taking the time to complete the review on your parent's behalf; thank you. We are pleased your family is reassured by the level of care and professionalism provided by every staff member here at Cramond Residence; we believe the greatest acts of kindness lay in the smaller details.
Kind regards.


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Review from David N (Husband of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife, who lives with advanced vascular dementia, enjoyed a 2-week "Respite Break" at Cramond Residence. As we stay only a mile away, we knew of the excellent reputation and were not disappointed. We planned well ahead, but found that there were very few places offering the respite care we needed
for the fixed dates I wished to be away. Once we made contact, the entire experience was pleasant: Administration very good; Nurses caring and patient; Support Staff welcoming and keen to help. Friends and Family, who visited my Wife in my absence, were impressed by the luxurious ambience and the welcome they received despite the lingering constraints of COVID. As this was the first time, in 5 years of living with dementia, that I had to leave my Wife with non-Family. Carers, I was reassured that she was in safe hands and that Cramond Residence contacted me to help resolve minor difficulties. Cramond Residence seemed expensive, but I suspect that anywhere of the high standard would cost much the same.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words, we appreciate you taking the time to share your experience with us - we are glad your wife has enjoyed her stay and that you felt reassured by the high standards we offer here at Cramond Residence, we look forward to seeing you again. Kind regards, Christian.


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Review from David C (Son of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Cramond Residence 3 months ago, this is a difficult time for many families as it is a significant life event and families often have disagreements. The management at Cramond negotiated this with great tact and were professional at all times. Mum has settled in very well and the activities
team in particular have done a great job at entertaining her with lots of choice on the monthly activities calendar. The home itself is wonderfully appointed and the staff all very friendly.
Mum really enjoys her food and the great menu was part of her decision to choose this accommodation, she is very happy with the meals and actually managed to put on some weight which is great.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Many thanks for taking the time to complete this review, we appreciate your valuable feedback. It has been our pleasure being able to provide assistance to your mum and your family during this delicate decision and are glad your mum has settled in well and actively participates in the daily activities with fellow residents.
Kind regards, Christian.


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Review from Alastair W (Son of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to the Cramond Residence in August. After my dad died, she was struggling to look after herself and was lonely.
We looked at several care homes in Edinburgh but had little hesitation in selecting this one. From the minute that you walk into the reception area, there is a feeling of friendliness,
competence and professionalism.
The process for joining the home is straightforward and the manager was responsive, knowledgeable and sympathetic.
Mum was able to bring some furniture from home as well as some pictures for the wall.
The staff are kind and considerate and always accommodate individual requirements.
Mum is busy with a broad range of activities and has quickly made new friends. She likes the food and enjoys the company of friends and staff. In-house access to doctors, hairdressing, physio, podiatrist etc is great.
Cramond Residence has given Mum a new lease of life. Huge credit to the staff for their care. I would not hesitate to recommend Cramond Residence.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Many thanks for your kind words and great review. We are pleased your mum has adapted quickly and well to her new life at Cramond and that she is enjoying spending time with other residents while participating in daily activities, we appreciate the importance that socialisation holds on morale and general well-being.
Kind regards, Christian.


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Review from Carina C (Wife of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband thoroughly enjoyed his stay. He relaxed as he knew he was in safe hands. He enjoyed all his meals and enjoyed that he was allowed to take all his meals in his room as he is not a big socialiser. Full marks to Cramond and he will be back.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

We appreciate you taking the time to complete a review on your husband's behalf and are glad to read he has enjoyed his stay - we would be more than happy to see him again soon.
Kind regards, Christian.


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Review from G S (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent a couple of weeks at Cramond and was well looked after and I really appreciated some time not worrying! Thank you to everyone. The cafe in the reception area and ground floor sitting room are really welcoming and comfortable places to spend time with loved ones.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Many thanks for your kind words and for taking the time to complete the review. We strive to offer an excellent environment not only for residents but also for family members and loved ones who frequently come to visit.
Kind regards, Christian.


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Review from D W (Son of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The process of moving my mother into the Cramond Residence earlier this year was extremely smooth. The staff were very patient and understanding throughout and made her feel more relaxed and welcomed than we ever could have expected. She settled in quickly and has definitely benefitted from and enjoyed
the daily activities and the engagement with other residents. The facilities are amazing, the staff are terrific and the daily updates we receive via the App keep us up to date with what she is doing and most importantly her mental and physical welfare. We can't recommend Cramond Residence highly enough - it is genuinely a special place where we know mum receives the highest quality of care and support.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Many thanks for your exceptional review, we truly appreciate your support. We are glad your Mother has settled in rapidly and is able to benefit from socialisation with fellow residents and staff alongside participation in the daily activities on offer.
Kind regards, Christian.


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Review from Margaret D (Friend of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a companion to the lady who stayed at Cramond for a two-week respite while I went on holiday. I was really impressed with the quality of care reported by my friend. Before going to Cramond Care she showed a reluctance and told me she was only going because I needed a holiday. On returning home
she informed me that she was more than happy to return to Cramond care any time I needed time off. She loved the food and the staff and the fact that when she had visitors they could sit down for a meal with them. As a friend, I thought the level of care, thoughtfulness, and clarity shown to my friend was impressive. I have no qualms about my friend being cared for at Cramond.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Many thanks for taking the time to complete the review, we are delighted to read your friend has thoroughly enjoyed her respite stay at Cramond Residence - we are more than welcome to see her back again soon.
Kind regards, Christian.


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Review from S B (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I brought Mum to Cramond Residence in mid-September, leaving her home of 50+ years behind. It was a big step for mum and a real change in her life. She settled in really quickly, I came to visit on the following day expecting to find her upset in her room, she was watching the Queen on the big screen
with other residents, quite happy. You can imagine my relief at seeing her so settled so quickly.
Over the following weeks, I have seen a warm, smiling and happy mum on a video call and when I go to visit. She loves the outings and activities, some more than others. The staff are lovely and really engage with the residents. I am told that the food is good, I've enjoyed coffee and cake when I visit.
Mum enjoys her daily walk around the gardens unless it's too cold or wet. I would certainly recommend Cramond, over the years I have read horror stories about Care Homes, and it is so good to have found in Cramond a care home of such a high calibre.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words, we appreciate you taking the time to share your experience with us - we are glad your Mum has settled in quickly in the new environment and is enjoying the company of fellow residents and staff. We understand that relocating often represents a very delicate process - we are delighted we have been able to positively support your Mum into the new chapter of her life.
Kind regards, Christian


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Review from Katharine A (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Cramond in August 2022, having lost my dad after 58 years of marriage. She has settled in so well. She has made friends, she joins in activities, she feels safe and cared for, and she loves the food! The staff are excellent, and there appears to be a very low turnover which is great.
We are very happy with the choice we made.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

We appreciate you taking the time to share your Mum's experience with us; thank you. We understand how sensitive the transition may have been for your Mum, especially after her loss and are extremely glad she has made friends and is enjoying spending time with fellow residents while participating in activities on offer.
Kind regards.


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Review from Pamela C (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We returned to Cramond Residence in September for my father's second respite visit this year.
The whole staff team was extremely warm and welcoming. The care staff gave excellent care and attention to my father on both of his visits.
As a family, we felt very comfortable leaving our father in such
safe hands.
My father has loved each of his visits, the activities, food and care.
We are planning to return for future respite.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for taking the time to review Cramond Residence. We are glad to read your father has enjoyed his visits and you and your family felt comfortable and relaxed leaving him in our care, we look forward to seeing him again soon.
Kind regards, Christian.


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Review from Christopher R (Power of Attorney of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had visited Cramond Residence pre-Covid with a view to future care. What a lovely, well-run, friendly place. After an accident, respite care was required and the manager handled the unexpectedly quick admission professionally and without fuss. This is the perfect place to be looked after. Pleasant surroundings
and good, tempting food. Most important is that staff are there to encourage the patient out of bed and onto their feet. Physio and nursing and dementia care are also offered. The manager has been available, sympathetic and accommodating at all times. We were very impressed that Cramond has established an innovative connection with a college and groups of young adults attend to aid companionship and mental stimulation.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for the great review! We are firm believers in intergenerational culture exchange and hope we will be able to continue offering residents, young adults and children the opportunity to come together in the future.
Kind regards, Christian.


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Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Cramond Residence is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Cramond Residence is calculated as follows: ( (273 Excellents x 5) + (24 Goods x 4) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 304 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cramond Residence is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 30 Mar 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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