Cramond Residence

49 Cramond Road North, Cramond, Edinburgh EH4 6NQ
Submit a Review
9.8 102 Reviews
  • Cramond Residence, Edinburgh
Cramond Residence is located in the tranquil village of Cramond.

Opened in 2018, this established care home can accommodate up to 74 older people in luxurious and comfortable surroundings.

It offers the finest standards of care for older people including nursing, respite, dementia care and post operative rehabilitation. Health professionals work with residents, families and carers to thoroughly assess individual needs and prepare a bespoke care plan to promote physical and mental wellbeing and independence.

This may include physiotherapy, specialist dementia care, wound management, activities or a nutritional and balanced eating plan.

The home is comprised of nine separate houses each of which with eight or nine en-suite bedrooms, shared lounges, dining rooms and activity rooms. The home also has a fine dining room where families can hold celebrations such as an anniversary, birthday or simply just a family get together.

The houses are designed and themed after well-known areas in Edinburgh.

There is also a hair and beauty salon, cinema, library, physiotherapy area and a delightful reception area with coffee and snacks available.

The home has a wide range of activities on offer to support people to have the happiest, active and fulfilling lives. High quality, seasonal food is freshly prepared by two chefs to be nutritionally balanced and to cater for all tastes and dietary requirements.

Offering a warm homely atmosphere, friends, families and loved ones are always welcome to enjoy quality time together.

Show Cramond Residence on the Map

Care Provided by Cramond Residence

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Walker Healthcare Ltd
  • Person in charge
  • Ross Bijak (Manager)
  • Admission Criteria
    • Ages 52+
  • Room Information
    • Single Rooms (74)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cramond Residence

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,475 – £2,750
    • Self-Funded Residential Dementia Care £2,475 – £2,750
    • Self-Funded Nursing Care £2,475 – £2,750
    • Self-Funded Nursing Dementia Care £2,475 – £2,750
    • RESPITE Self-Funded Residential Care £2,950 – £2,950
    • RESPITE Self-Funded Residential Dementia Care £2,950 – £2,950
    • RESPITE Self-Funded Nursing Care £2,950 – £2,950
    • RESPITE Self-Funded Nursing Dementia Care £2,950 – £2,950

  • Please contact Richard Annan at Cramond Residence in order to discuss current availability.
  • (these prices are only a guideline, please contact Cramond Residence to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cramond Residence Reviews (102)

Total of 102, showing 41-60
9.8

Cramond Residence has a Review Score of 9.8 (9.832) out of 10, based on 26 reviews in the last 2 years. Over all time Cramond Residence has 102 reviews.

Overall Experience

  • 93
  • 7
  • 1
  • 0
  • 1

Date Published

102
13
23
26
76

Review from William C (Respite Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter organised my stay at the Cramond Residence in July this year. For me, my stay turned out to be the most enjoyable experience. My room in Bonaly was a good size for an en suite which was well maintained throughout my stay thanks to an efficient cleaning staff. As soon as I arrived at reception
I was made most welcome, which put me at my ease. The nursing staff were very caring and most pleasant throughout my stay. They coped well with my immobility. I found the food to be a good standard and I enjoyed a lager with my lunch and wine at dinner. The activities were quite varied. I was not able to take advantage of some of the facilities provided. Doing exercises to a video was beyond me! The grounds were well-planned and immaculately maintained giving the residence an excellent appearance. It gave me the opportunity to sit outside in the sun.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words, we appreciate you taking the time to share your experience with us - we are glad you have enjoyed the experience at Cramond Residence, we look forward to seeing you again.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jordan R (Grandson of Resident) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We placed our grandmother into Crammond Residence for what was supposed to be a short period of time. She, unfortunately, had a fall and went downhill. The staff at this care home are amazing, every one of them treated my grandmother with the utmost respect and dignity right up until the end. The standards
of cleanliness, security and facilities are second to none. It isn't by any means the cheapest care home but they definitely do provide! You can't put a price on family members and this home was outstanding. If looking for somewhere in Edinburgh with that extra flare and have the means then look no further!

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we are glad to read you and your family have found the service provided by Cramond Residence outstanding. It has been a pleasure having had the opportunity to provide care to your grandmother. Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison S (Niece of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the second time my elderly aunt spent some time at the Cramond Residence. Just as was the case the first time, our contact and conversations during urgent arrangements for the recuperation (after hip fracture) stay were flawless and exemplary. The client liaison manager is exceptionally helpful
and ensured that everything and everyone was ready for my aunt on her arrival.
The place is beautiful, clean, cheerful and feels rather more like a hotel than a care home.
The carers, nurses, receptionists, cleaners, physios, cooks, as well as visiting doctors and others (hairdressers etc.) could not have been nicer, more professional or more competent.
We were delighted with every aspect of my aunt's care and she returned home after about eight weeks far stronger and more mobile. We have no hesitation in her returning for respite in the future. We just have to hope that there will be space. It is a superb place!

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for your valuable feedback and kind words. We are thrilled that your aunt has found Cramond Residence and all of its staff to be exceptional and that she has been able to recuperate strength and mobility to allow a safe return home. We would be more than welcome to see her again.
Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Russell H (Son of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was unable to receive the palliative care she needed at home after unsuccessful cancer treatment in the autumn of last year. She moved into Cramond Residence in February and received excellent care during her final four months.
Her room was a good size, well decorated and made to feel her own.
The care provided was excellent and the team kept me in touch with developments during those periods when I was not able to visit.
The nights were particularly difficult for Mum as she tended to doze during the day. She was particularly grateful for the conversations which took place with the care staff during those times.
Food and drink were always a good standard with the staff keen to meet requests for particular items.
My mother-in-law is still a resident at Cramond and everything that applies to my mum's stay is true for her.
I have recommended Cramond to friends seeking care for elderly relatives given the excellent experience we have had.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words, we appreciate you taking the time to share your experience with us. Being able to look after your mum has been a true pleasure.
Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David T (Husband of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife went into Cramond Residence for two weeks' respite and found the whole experience very good. The staff were extremely kind and caring; nothing was too much trouble. The facilities and accommodation were excellent. We are planning to use Cramond Residence again in the near future.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for taking the time to review Cramond Residence. We are glad to read your wife has enjoyed her experience. We aim to offer a superior service to both residents and families and are very much looking forward to seeing you back again.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra S (Wife of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place for my husband to stay when I'm on a respite break. Wonderful staff and lots of individual attention are given to the residents. Meals are top-notch and plentiful too. The facilities are second to none, and the home is set in a wonderful location too.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words. We appreciate you taking the time to share your experience with us. We understand the importance of quality and freshly produced meals, and great attention to detail is paid to our catering offering.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia H (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in desperate need of a break from caring for my elderly mum, and Cramond Residence answered my prayers. My mum had a 16-night respite break with them in May this year, and it all went very well. I could not fault the care and attention given to every detail - from the home visit to asses Mum's
needs prior to her stay to the welcome on arrival and assistance with cases. The whole process was made as easy and pleasant as possible for us. I had a really enjoyable holiday and much-needed rest, knowing Mum was in good hands. Everything about the way Cramond Residence is run is very professionally organised and focuses on delivering excellent service across the board. Mum was very happy when I met her to bring her home and was quite moved saying goodbye to a number of the staff. I also found that she was mobilising more confidently at home following her stay at Cramond Residence. I would certainly recommend this beautiful care home and use it again should the need arise.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

We truly appreciate the great review; thank you! We are glad to read your Mum has enjoyed her experience here at Cramond Residence and that you found her mobility improved following her stay, our physiotherapists play a pivotal role in providing a boost to physical activity and overall wellbeing.
We look forward to seeing your Mum soon.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne F (Respite Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I spent two weeks in Cramond Residence for respite. My husband needs a lot of attention and I needed a rest.
Our time there was perfect. It covered everything we both needed. For us, the most important thing was the attention given to both of us by the staff. Everyone we came in contact
with was amazing in every way - attentive, friendly, respectful and a bit of fun.
The residence is beautiful, the food is great and the activities are there if you want them. We like that there were three different “houses” which meant that nowhere seemed very busy and you had your own team of carers for your area. It felt very personal. There was still interaction between the three areas.
This is the third time we have used Cramond. We had a friend who moved in permanently, having already been there for respite, my husband was there for three weeks after a hospital stay and then our most recent one together.
We would, if the occasion arose, be more than happy to return.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for the great review! We believe in providing an individualised service with the aim of achieving a truly person-centred approach and are glad to read you and your husband have found the staff at Cramond Residence to be friendly and respectful at all times.
We would be more than welcome to see you back.
Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S K (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has stayed here for respite care. The rooms are lovely as are the gardens. The staff are very friendly and caring.
There are some lovely events also such as the recent Jubilee celebration as well as trips out.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us and we are proud to read your father has had the opportunity to participate in our Jubilee celebrations.
Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth C (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

On the evening before the day that my mum was staying with you for a two-week respite, the family received a phone call that there was an outbreak of Covid so obviously the activities and things that were offered were minimum. The chef and staff sang and made a lovely cake for her, only four of the
allowed family on her birthday were allowed to visit. Most of the time a visitor came to visit, my mum was alone in the tv/bedroom asleep. Unfortunately with the Covid outbreak there we don’t think my mum got the full treatment we expected and paid for, not the staff's fault just the timing of her stay.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for taking the time to review Cramond Residence, we hope there may be an opportunity for your mum to return to Cramond Residence in order to experience our full provision of services.
Kind regards. Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen G (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were going on holiday and placed our father in Cramond Residence for respite care as being in his 90s we were concerned about leaving him in his home on his own. Our father had no experience of care homes and we all were slightly concerned about how he would settle. Our concerns were not justified
as he thoroughly enjoyed his stay. He was taken on outings, the staff were approachable and friendly and there was a good choice of homemade food. His stay was so successful, he now returns to visit friends he made in the home and to enjoy coffee and cake.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words. We appreciate you taking the time out to share your father's experience with us. We are glad to read he thoroughly enjoyed his time at Cramond Residence and made friends during his stay.
Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Great-Niece of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-aunt was very well cared for by hard-working and conscientious staff. She had been reluctant to go into a care home but Cramond Residence came highly recommended and she was very pleased with the care that she received.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we are proud to read your great-aunt enjoyed the level of care received. It has been a true pleasure being able to provide her with the support she required. Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin M (Son of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered this home in February 2022. They went to great lengths to accommodate my mother at short notice and thereafter to manage her moves through to her eventual permanent room. They were extremely efficient in the management of this and did everything to make this massive step for my mother
as easy as possible. Managing the Covid regime has been a challenge for everyone but I think that they have handled this well with good communication when issues arose. The staff are all pleasant and welcoming and seem to get on well with my mother. With all businesses right now I do think they are having challenges with recruitment and retention. Hopefully a settled and fully staffed team can be sorted in the near future. This I think from time to time has perhaps not made things quite as slick as the management might have wanted. Overall I would consider the service, facility and staff to be five-star and they have all pulled out the stops to make my mother feel comfortable and happy.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for taking the time to review Cramond Residence and for the constructive feedback. We work hard to meet expectations like yours and we are happy to hear we hit the mark for your mother. We continuously strive to improve our service and grow our family at the residence.
Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I S (Husband of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited a number of local care homes, my wife and I decided Cramond Residence was by far the best place to support all of her needs associated with her dementia and MS. The custom-built facilities are excellent and the staff are attentive, caring and always available. There is a happy, relaxed
atmosphere and nothing seems to be too much trouble for the staff to ensure the comfort of residents and visitors.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for the great review! We are happy to read you and your wife enjoy the atmosphere and experience here at Cramond Residence, we endeavour to provide an excellent service to both residents and family members.
Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from George P (Respite Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was deliberating on a possible care home for myself (92 and in a sheltered self-owned block of flats for the elderly) or trying to stay in my flat with more support. The whole atmosphere at Cramond was refreshing and welcoming. The rooms were large well-lit, with a separate shower room. Plenty of
lounges and dining arrangements. I was told they could take my wife (87 short-term memory loss and in another care home since 2016). Cramond Residence opened in 2017 and is unique in Scotland in that it is a private company. Very thoughtfully designed with the needs of the residents the prime concern.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for your kind words; we appreciate you taking the time to share your experience and thoughts with us.
It is a true pleasure for us to be able to provide care to you and your wife. We pride ourselves on having a person-centred approach where the needs and wishes of residents are our first interest.
I will make sure your positive feedback is passed on to the team.
Kind regards, Christian.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline R (Respite Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at the Cramond Residence following major surgery. I was very happy with my stay, every member of staff was kind, caring and attentive. The food was excellent and the garden was lovely for a walk and some fresh air. I highly recommend the residence for anyone who needs some help and support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo S (Daughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is without a doubt the best care home that I have ever been to. My mum came in for eleven weeks for respite when my father was in hospital. Everything about her respite was first-class.
The staff were kind, helpful and attentive. The activities and facilities were incredible and my mum loved her
stay.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for taking the time to review Cramond Residence. We are extremely pleased to hear you have found our care home to be the best you have visited and that your mum has had an enjoyable stay. I will pass on your kind words to all our team, kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard D (Son of Resident) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since June 2021. My mother had been living independently, but Dementia and Alzheimer's had made that impossible. It was a difficult decision for all of us. Cramond staff, however, made the transition as easy as it could be. Staff in all functions supported my mother and
the family. My mother’s level of functioning has declined further, as would be expected, and staff have provided all the support and care that my mother needs and I could have wished for. So many of your staff show mum immense kindness and tolerance. She feels at home there now, though it took time. She treats staff there as if they were family, which is a testament to them and how comfortable she feels. Moving my mother into residential care was a difficult decision, particularly at a time of Covid. However, it was undoubtedly the best decision for her.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for your kind words, we appreciate you taking the time to share your experience with us.
We are grateful to hear your mother feels at home at Cramond and that she sees our team as if they were her family – we strive to create this environment for all our residents.
We understand how challenging the decision of supporting a relative to take residency in a nursing home might be, we are pleased to hear you have felt that our whole team has made the transition as easy as it could have been for you and your family.
Thank you again for your valuable feedback. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I G (Son of Resident) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed at the Cramond Residence Care Home for 2 weeks' respite care in November. It was the first time she had stayed in a care home and her experience was remarkably positive. She was well-received on her arrival. Her room was very comfortable and the whole experience was more like being
in a quality hotel. The meals were very good and offered a lot of variety. There were plenty of carers on hand, always ready to respond to any particular request she had. Overall, while she prefers to stay in her own home, when she does require to stay in a home again this is the one she will choose.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for taking the time to review Cramond Residence. We are pleased to hear that your mother has had an extremely positive experience and we are looking forward to welcoming her back. I will ensure to pass on your kind words to all our team, kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Husband of Resident) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has visited Cramond Residence Care Home twice for respite and has enjoyed her breaks from home life.
The accommodation is excellent and the staff are considerate and helpful. She found the food was very good and occasionally she joined others at meals. As she has Parkinson's her bed was fitted
with help rails and overnight arrangements were all met for her.
It has been a great help for me as her carer at home to recharge my batteries and hope to have respite in the future.

Reply from Christian Daraio, Client Liaison Manager at Cramond Residence

Thank you for taking the time to review Cramond Residence. It has been a great pleasure having had the opportunity to provide care to your wife, allowing yourself to take a well-deserved break. I will pass on your valuable feedback to our team, kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Cramond Residence is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Cramond Residence is calculated as follows: ( (273 Excellents x 5) + (24 Goods x 4) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 304 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cramond Residence is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 30 Mar 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet