Cramond Residence

49 Cramond Road North, Cramond, Edinburgh EH4 6NQ
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9.8 104 Reviews
  • Cramond Residence, Edinburgh
Cramond Residence is located in the tranquil village of Cramond.

Opened in 2018, this established care home can accommodate up to 74 older people in luxurious and comfortable surroundings.

It offers the finest standards of care for older people including nursing, respite, dementia care and post operative rehabilitation. Health professionals work with residents, families and carers to thoroughly assess individual needs and prepare a bespoke care plan to promote physical and mental wellbeing and independence.

This may include physiotherapy, specialist dementia care, wound management, activities or a nutritional and balanced eating plan.

The home is comprised of nine separate houses each of which with eight or nine en-suite bedrooms, shared lounges, dining rooms and activity rooms. The home also has a fine dining room where families can hold celebrations such as an anniversary, birthday or simply just a family get together.

The houses are designed and themed after well-known areas in Edinburgh.

There is also a hair and beauty salon, cinema, library, physiotherapy area and a delightful reception area with coffee and snacks available.

The home has a wide range of activities on offer to support people to have the happiest, active and fulfilling lives. High quality, seasonal food is freshly prepared by two chefs to be nutritionally balanced and to cater for all tastes and dietary requirements.

Offering a warm homely atmosphere, friends, families and loved ones are always welcome to enjoy quality time together.

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Care Provided by Cramond Residence

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Walker Healthcare Ltd
  • Person in charge
  • Ross Bijak (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Cramond Residence

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,675 – £2,975
    • Self-Funded Residential Dementia Care £2,675 – £2,975
    • Self-Funded Nursing Care £2,675 – £2,975
    • Self-Funded Nursing Dementia Care £2,675 – £2,975
    • RESPITE Self-Funded Residential Care £3,250 – £3,250
    • RESPITE Self-Funded Residential Dementia Care £3,250 – £3,250
    • RESPITE Self-Funded Nursing Care £3,250 – £3,250
    • RESPITE Self-Funded Nursing Dementia Care £3,250 – £3,250

  • Please contact Richard Annan at Cramond Residence in order to discuss current availability.
  • (these prices are only a guideline, please contact Cramond Residence to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • On site car park


Cramond Residence Reviews (104)

Total of 104, showing 101-104
9.8

Cramond Residence has a Review Score of 9.8 (9.845) out of 10, based on 28 reviews in the last 2 years. Over all time Cramond Residence has 104 reviews.

Overall Experience

  • 95
  • 7
  • 1
  • 0
  • 1

Date Published

104
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25
28
76

Review from Kate (Wife of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the second time my husband spent a week's respite in Cramond Residence. As on the previous visit he was very well looked after and enjoyed the experience.
It helped that on both occasions he was given the same room. The care staff were all most helpful and the room he had was so well appointed
with every mod con.
There had been a query about medication but that was resolved by phoning our own doctor. The visitors were treated to the same level of courtesy as residents.

Reply from Eileen Gray, General Manager at Cramond Residence

Dear Kate. Thank you for your kind words about our staff team and the care that we provide. It was a pleasure to have your husband join us again and we are glad we have been able to provide the care he needs. I will be delighted to share your comments with the team. Kindest regards.


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Review from Ros L (Daughter of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cramond Residence oozes luxury and attention to detail and the staff are simply out of this world and are bright and courteous. From the moment you walk through the door, the atmosphere is relaxed, warm and friendly and my siblings and I are extremely grateful for the wonderful attention our parents
receive. Nothing is too much trouble. Meals are carefully prepared and presented (with wine if desired), and home baking is hard to resist! Meals can be taken in one of two dining rooms, or in their rooms if required. Our parents have their own landline so we don't have to go through the switchboard to talk to them. We are able to access their care files online and can see what they've eaten, what sort of night they've had and what activities they've been up to; an invaluable facility for relatives abroad. The activities are varied and interesting and they've been to Cramond Kirk on two occasions. The garden, once it has had time to mature, will be a wonderful place to relax in the sunshine.

Reply from Eileen Gray, General Manager at Cramond Residence

Hi Ros, thank you so much for your lovely feedback. Looking after your parents is a privilege and the staff team will be very appreciative of your kind words. Kindest regards.


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Review from Leslie G (Daughter of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Cramond Residence since the end of October and I am so pleased that I moved him there. He has a very comfortable room with a large tv. The decor of the home is excellent and has been carefully thought out. There are various lounges and areas to sit as well as a cinema room. The
food is of a very good standard, the home baking is wonderful and the visitors are always offered tea, coffee, cakes or biscuits. The staff are really excellent with my dad and I couldn't ask for him to be better cared for.

Reply from Eileen Gray, General Manager at Cramond Residence

Hi Leslie, thank you for taking the time to provide your review of Cramond Residence. We are delighted that your father has settled in well and that you find the Residence to be of a high standard. We will share your kind feedback with the team. Kindest regards.


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Review from Neil R (Son of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Early days but so far, I am very pleased with Cramond. The accommodation and facilities are first class and all the staff have been very helpful and caring. We much enjoyed our meal with Dad in the lounge and we are looking forward to using the fine dining facility for Dad's big birthday next month.
The app which enables me to follow his care regularly is useful and interesting.

Reply from Eileen Gray, General Manager at Cramond Residence

Hi Neil, thank you for your kind words about our staff team and the care that we give. It is a pleasure to look after your father and we are glad that he is settling in well. Kindest regards.


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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Cramond Residence is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Cramond Residence is calculated as follows: ( (297 Excellents x 5) + (24 Goods x 4) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 328 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cramond Residence is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 30 Mar 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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