Abbeyfield Speedwell Court

Mansbridge Road, West End, Southampton SO18 3HW
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9.8 73 Reviews
  • Abbeyfield Speedwell Court, Southampton
Speedwell Court is a care home set in West End, Southampton. Within homely surroundings finished to the highest specification, providing exceptional services to people looking for first class quality, comfort and support in retirement.

This home offers an exclusive setting and high-quality dementia friendly care services. Living with Abbeyfield is an enriching experience; with truly person-centred care, a vibrant calendar of activities and events, and a strong emphasis on building community links.

The home has comfortable households of 16 to build on that feeling of familiarity and companionship. Each household has its own dedicated shared lounge, dining room, spa bathroom and cosy snug to enjoy with family and neighbours. You’ll have your own bedroom with en-suite wet room designed with quality materials and furnishings in a spacious well-lit environment. You are encouraged to furnish your room with treasured belongings, keepsakes and photos.

Mealtimes and menus are delicious, nutritionally balanced, and cater to your preferences and dietary requirements. You can also make the most of the lifestyle facilities and shared spaces such as the coffee lounge, cinema, hair & beauty salon, activity rooms and well-tended gardens.


Speedwell Court is situated in an enviable location, surrounded on three sides by green spaces including The Itchen Valley Country Park and Telegraph Woods, each with its own local history. Excellent transport links exist with main line rail to London Waterloo, plus bus routes serving the local area.

Abbeyfield are proud to offer respite stays here, a short-stay that can be planned ahead, or in the case of an emergency, last-minute.

This property is managed by Abbeyfield Living Society (a trading name of The Abbeyfield Society).

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Care Provided by Abbeyfield Speedwell Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rhona Bray (General Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (76)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (76)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Abbeyfield Speedwell Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,711

  • Care fees are assessed for individual personal needs, please do contact us to discuss and we will provide you information and guidance on fees.
  • (these prices are only a guideline, please contact Abbeyfield Speedwell Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Personal visits are now encouraged, if visitors are able to provide a same-day lateral flow test result and covid vaccine pass. Please contact the home to arrange a visit


  • Parking

  • Private & disabled Car parking available


Abbeyfield Speedwell Court Reviews (73)

Total of 73, showing 61-73
9.8

Abbeyfield Speedwell Court has a Review Score of 9.8 (9.824) out of 10, based on 18 reviews in the last 2 years. Over all time Abbeyfield Speedwell Court has 73 reviews.

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Review from Diane R (Daughter of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad we found Abbeyfield Speedwell Court. When looking for a place for Mum to live we wanted somewhere she would be looked after and get the help she needed, but still have some independence and freedom. Speedwell achieves exactly that. The staff work very hard to make it your home, nothing
is too much trouble. Everything is excellent, the facilities, activities, cleanliness and superb home-cooked food. Everything has been thought of and Mum is very happy living there.

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Review from Fran M (Daughter-in-law of Resident) published on 20 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father-in-law receives at Speedwell Court is outstanding, this is due to the exceptional quality of care staff who look after him and the professionalism of the whole team. We turned up ‘unannounced’ to have a look round, the management team spent time patiently answering our questions and
providing support and reassurance. We met with the amazing care team, receptionist, the chef and the activities co-ordinator who pay such attention to detail, understanding every need of their residents. It was important to us that a choice of activities would be provided every day to keep my father-in-law engaged. He has joined in with everything on offer and has shown a new lease of life and enjoyment through involvement with these activities. We regularly stay for lunch and take pleasure from joining him with the activities at Speedwell Court.
Speedwell Court is like a luxury hotel but it is the dedication, friendliness and quality of the team that make it a very safe and happy home.

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Review from N W (Daughter of Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Abbeyfield after a very uncertain future and then a referral by a social worker whilst in hospital. Through what has been a stressful and anxious transition for her, she has been made most welcome by all the staff and has settled in much faster than I thought she would. I cannot
praise that staff for their dedication and care enough and I now have complete peace of mind that my mum is safe at all times. Her surroundings are clean, luxurious and comfortable and there is a range of fabulous activities offered. She is the most relaxed and happy I have seen her in a long time.

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Review from C W (Sister of Resident) published on 17 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister has moved in she is very happy and settled, I believe this is due to the excellent care she is receiving. All the staff are very kind and caring and nothing seems too much trouble. The rooms are large and lovely and having the coffee lounge to sit and chat in makes a very comfortable
environment.

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Review from Vivien G (Daughter of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum stayed here for a 4 week period of respite and rehabilitation. It goes without saying that the home itself is beautiful, with wonderful facilities and gorgeous rooms. But most importantly the staff are wonderful, all of them. Mum arrived at Speedwell when she was very weak after a long period
in hospital, the care she received enabled her to rest in a comfortable environment and regain some strength. The staff worked with her to get her to a point where she could return home. We are very grateful for everything they did. Mum enjoyed all the activities and getting her hair done in the lovely salon.
We would certainly thoroughly recommend Speedwell Court.

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Review from Sara (Daughter of Resident) published on 8 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is the happiest she has been for a number of years living at Speedwell Court. She feels very safe and comfortable there and is very fond of all the staff and residents. All the staff, whether administrative or carers are really caring towards the residents, and always have time for them. They are
all extremely kind and patient. The downstairs cafe is a nice environment to have a coffee when visiting, and the beautiful garden is a lovely safe space.

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Review from Cathy E (Daughter of Resident) published on 6 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Flowers, card and staff provided a warm welcome. Staff introduced themselves and communicated well, always calling Mum by name. They spoke in a friendly, encouraging way and demonstrated that treating the person as an individual and meeting needs is a key priority. Also shown during the pre-assessment
interview.
The environment, from reception to bedroom is of an exceptional standard. The lounge provides a pleasant area to sit and relax, being arranged in such a way as to foster community spirit. An excellent variety of home-cooked food. Good stimulation provided by numerous daily activities.
For me, getting information when I contacted was paramount and, at all times, staff communicated in-depth and were able to impart the personal information required giving peace of mind.
By the end of her stay, Mum had developed a good relationship with staff and from the 'goodbyes' it was obvious she felt cared for.
Staff at all times appeared kind, helpful and considerate, wanting to make life as homely and pleasant as was possible.

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Review from S N (Daughter of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was one of the first residents to move into Speedwell Court. There were a few 'teething problems' to begin with which was to be expected but these have been mainly overcome.
All staff are very caring and friendly. To start with the dementia and non-dementia residents were together which was
difficult, but they were separated after three months and will continue to be so.

Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you for your review, we appreciate all your thoughts. We are delighted to have both our Residential and our Residential Dementia care Households open and occupied, we are looking forward to welcoming new residents over the future months. And with all our Communal activity and social areas, it is great for our residents to socialise at our varied events and activities.


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Review from P H (Daughter of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has stayed at two previous homes prior to Speedwell. Speedwell is a caring home from home with a 5-star hotel feel. The staff are the most caring, well-trained people. Mum is the happiest she has been here. Her medical needs are sorted and kept on top of.
We can't recommend highly enough the staff
and facilities at Speedwell.
Certain staff members are amazing.

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Review from Kerri H (Niece of Resident) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie loves it at Speedwell Court she has settled in great, the staff are all lovely with her and meet her required needs with her suffering dementia.

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Review from S T (Daughter-in-law of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was reluctant to have her hair done at the home but after some persuasion she did. The hairdresser did a wonderful job and my mother-in-law is so pleased.

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Review from Gillian B (Daughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled in very quickly due to the excellent care and attention from the staff. Always a worry when a parent needs care that family needs help with. The home is bright, has a calm atmosphere and high levels of cleanliness. A good selection of food on the menu, every need catered for. Thank
you all for your help and updates, keeping us informed when times arise.

Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you for your lovely review, we have really enjoyed your Mum staying with us and we have got to know your Dad really well too as he has really enjoyed coming in to the Café, taking part in the activities and spending quality time with your Mum rather than worrying about all the care and meals. We look forward to seeing you all again at our Community Café and other events.


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Review from Victoria H (Daughter of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were initially nervous about how our mother would adapt as she has been living in a large 4 bedroom house. However, I have been hugely impressed at the individual care my mother has received and the kindness and compassion with which she has been helped to settle in. She already loves her new home
at Speedwell Court. The staff are highly trained, the atmosphere, also for visiting family, extremely welcoming and friendly. Thank you!

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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Abbeyfield Speedwell Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.824 for Abbeyfield Speedwell Court is calculated as follows: ( (174 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 204 Ratings = 4.824

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeyfield Speedwell Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (6)

Rhona

Rhona Bray

Job Title: General Manager

Joined: 2022

When I joined the Abbeyfield family at Speedwell Court, my immediate impression was of a very special place, with a positive, caring team and environment.


Speedwell Court is indeed a beautiful home, but it is the people and the staff team who make it special.


Ewa

Ewa Sojka

Job Title: Deputy Manager

Joined: 2019

My name is Ewa and I am so thrilled to have joined the fantastic team at Speedwell Court as the Deputy Manager. I am passionate about delivering high quality, personalised care to every resident here. I feel truly privileged to work with such a dedicated and knowledgeable team, who strive to build upon the strong caring ethos which already exists within the Abbeyfield family. I really do believe that all of our existing and future residents deserve nothing but the best. At Speedwell Court, our mission is ‘To enhance the quality of life for older people,’ and this is one of my most valued beliefs.


Kate

Kate Dagnell

Job Title: Head of Care

Joined: 2023

I help to support our Residents with their care needs liaising with GP's, consultants and other professionals, supervising medication administration and family care reviews.


Justine

Justine Owen

Job Title: Customer Relations Manager

Joined: 2023

I have worked in the care sector for over 13 years which includes helping thousands of families across the South West to source appropriate care for their loved ones, I know how difficult it is to choose the right care package or care home.


I was pleased to join the team at Speedwell Court in the summer of 2023. My job is to welcome new residents and enquiries and discuss care options either now or in the future.


When I am not working I enjoy live music, reading, being in the great outdoors, gardening and spending time with family


Sam

Sam Woodhouse

Job Title: Catering Manager

Joined: 2019

Hi I am Sam, Catering Manager. I’ve been working in a professional kitchen environment for the last 16 years having stared my catering career as soon as I left school.


I worked my way through the ranks starting from kitchen assistant, learning the skills and disciplines on all levels and have been fortunate to work with some excellent chefs.


After major surgery and spending almost a month in hospital in 2018, I saw first-hand the impact that care and food has on individuals. I realised food is a big part of peoples day when living within a residential setting and decided that I wanted to help make a difference to people during this time. That was when I made the change from commercial catering to care and I haven’t looked back since. I like caring for people and strive to provide food that residents look forward to and also enjoy getting to know them and interacting with them on a daily basis.


I relocated from Berkshire to Hampshire last year and was excited to be offered the role at Speedwell Court and join the amazing #AbbeyfieldSociety family.


My hobbies outside of work are fitness, enjoying all aspects of the outdoors and have a passion for photography which I share via my Instagram page.


Alex

Alex Smith

Job Title: Maintenance

Joined: 2024

My role at Speedwell Court is to make sure the building is all up together, properly maintained to a high standard and looking its best. I enjoy my role as I get to interact with the residents and keep their homes looking great. I like to stay active and healthy, this role definitely allows me to get my steps in!