Millers Grange

Curbridge Road, Witney OX28 5HR
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9.9 109 Reviews
  • Millers Grange, Witney
Millers Grange care home in Witney offers a variety of care services for older people, including residential, dementia care and short-term respite care.

Millers Grange is a home from home, where your loved one's individually styled, en-suite bedroom is their own personal space. The luxury care home also has its own café, cinema room and hair and beauty salon, so residents can continue to enjoy a fantastic lifestyle.

The dedicated team learn everything they can about your loved one to create care plans, lifestyle plans and even menus that are personalised to their preferences and needs.

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Care Provided by Millers Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Rachel Scurr (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (52)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019

Funding & Fees Guide for Millers Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,675
    • Self-Funded Residential Dementia Care from £1,765
    • RESPITE Self-Funded Residential Care from £1,885
    • RESPITE Self-Funded Residential Dementia Care from £1,975

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Millers Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Millers Grange Reviews (109)

Total of 109, showing 1-20
9.9

Millers Grange has a Review Score of 9.9 (9.854) out of 10, based on 38 reviews in the last 2 years. Over all time Millers Grange has 109 reviews.

Overall Experience

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Date Published

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Review from J W (Husband of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All excellent.

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Review from Archie H (Relative of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Millers Grange was a fabulous home for my great aunt. The care she received was so kind and caring and all the staff went above and beyond to make me feel welcome. We were all treated so well, thank you to all the staff.

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Review from S T (Daughter of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have received the most wonderful care as a family in helping my mum settle into her new surroundings.
It was very tricky initially as Mum wasn't keen but all the staff have been so kind and helped her settle as well as providing regular feedback to me.
She is safe and warm and cared for. A weight
off my shoulders.
They were always confident that in time she would be ok and they were right with their help of course. We are really very grateful and would highly recommend it.
They put her pictures up on the walls to help make her feel at home prior to her arrival. Nothing is ever too much trouble.

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Review from Peter S (Friend of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been coming to Millers Grange since it opened. Have been impressed with the friendliness of the staff. This includes people not directly involved with their care e.g.: maintenance. Millers Grange is small but this allows for a personal approach to care where everyone is part of a caring community.

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Review from L R (Daughter of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home tries really hard with outside activities for its residents. Over the summer they've done a Thames river cruise, a trip to the seaside and recently some residents went on a trip to a nearby animal park to feed penguins. Wow - What wonderful memories each of these trips made for residents. For
my mum the penguins were a dream come true.

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Review from Rosemary J (Wife of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband recently came to Millers Grange for 2 weeks of respite. Having heard very favourable reports about Millers Grange we were ready to see for ourselves. The manager and staff assured us that my husband would be safe and well cared for. My daughter and I can now confidently confirm that he was
safe and well cared for.
As a high-risk, vulnerable person, every provision was put in place for his safety. The staff are so friendly and the welcome you receive is an attitude that staff maintain effortlessly. Nothing is too much trouble and the recommendations that we made were implemented and encouraged. There is a really positive staff/resident ratio and from our observations, the staff are accommodating, approachable and friendly.
The well being app for relatives of residents at Millers Grange allowed me to follow daily reports of activities that my husband enjoyed which I found reassuring.
We would have no hesitation in using Millers Grange again for respite care.

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Review from Alastair S (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the best way to evaluate Millers Grange is through my mother's eyes, and she is extremely happy with all aspects of her new life - her room, the food, the friendly and helpful carers and the facilities more generally. Having initially rented a room on a short-term respite basis, with some reservations
- this, without prompting, and after only a few days, turned into a decision to stay as she was so happy in her new surroundings. I am impressed with the way that my mother was welcomed to the home and put at ease, the way that staff interact so considerately with residents and involve them in a range of activities, the excellent help and advice received from the outset from their management team and the way that the building itself is presented and maintained. I live a considerable distance away and, for me, the most important aspect is that I feel reassured, every time I visit or speak to her over the phone, that my mother is happy and in safe and caring hands.

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Review from Ian S (Son of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum initially booked 2 weeks respite whilst I took my family on holiday, albeit Mum had reservations beforehand about staying at a care home, and agreed to try out whilst we were away, her prior perception based upon care homes of the past. After 2 days Mum was saying how lovely the home was, how very
friendly all the staff were and that the food was excellent. Upon our return from holiday, Mum said it was so nice that she wished to stay permanently. The daily activities are posted a week ahead, with regular organised visits, the highlight this week to Boscombe beach rounded off with fish and chips and ice cream. My personal thanks to all the staff at Millers Grange for making Mum so welcome, with a special mention to the manager at Millers Grange, making the whole experience from the initial visit through to Mum's residency such a success.

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Review from Row M (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

What a great place, Millers Grange is. I had heard it was the best in Witney and was lucky enough to get Mum in fairly quickly - thank goodness.
The staff on arrival were really caring and helpful. It made the move much easier than I thought it would. Visitors are encouraged and welcomed in every visit.
Reception welcome you with a friendly smile.
The permanent staff team are kind and caring and nothing is too much trouble. The social team are friendly and encouraging and put on lots of activities for the residents.
I can recommend that the move into care for my Mum was easier with the staff and building that Millers Grange provide. She is happy in the situation and encouraged to stay as independent as she can be while needing more help in her old age.
A great setting and purpose build home with beautiful gardens.
Food is good and lots of choice offered.
All in all a great place for your relatives that need more care in their old age. Thank you.

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Review from Zoe G (Granddaughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has now been living at Millers Grange for nearly 18 months on the Dementia floor. Despite a difficult time settling in at the beginning she has now adjusted to her new life in the care home with the support of all the staff is now much more relaxed. She now has the confidence and familiarity
with staff to regularly participate in activities such as live music sessions and even a visit to the local day centre. Overall we are very happy with the care my gran receives and as a family are always made to feel very welcome.

Reply from Mark Young, Reviews Team at Millers Grange

Hi Zoe, thank you very much for taking the time to leave us feedback about your experience and your fantastic 5* review. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from L P (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is so friendly and helpful at Millers Grange. What is nice my father is allowed to stay and eat with my mother each day, so feels part of the family there. All very important when a couple have been together for so long.
On the whole, our family are very happy with the care my mother receives.

Reply from Mark Young, Reviews Team at Millers Grange

Thank you very much for taking the time to leave us feedback about your experience and for your review. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from I S (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's experience in Millers Grange was a lovely one.
We as a family and Mum found the staff very caring, nothing was too much trouble and the food very good. She had no complaints. We felt she was well looked after, it gave us peace of mind.
She wouldn't hesitate to go back.

Reply from Mark Young, Reviews Team at Millers Grange

Thank you very much for taking the time to leave us feedback about your experience it was lovely for your mum to spend some time with us and we hope to welcome her back again soon....At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Keith R (Son of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after, the staff are very friendly and approachable. Everywhere is always clean. Nothing is too much trouble. All in all, we as a family are very happy with our mother being here.

Reply from Mark Young, Reviews Team at Millers Grange

Hi Keith, thank you very much for taking the time to leave us feedback about your experience and we are happy as always to hear you are pleased with your mother's care with us. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Pam R (Daughter-in-law of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. The staff are excellent, very friendly.
My mother-in-law is very happy here.

Reply from Mark Young, Reviews Team at Millers Grange

Hi Pam, thank you very much for taking the time to leave us feedback about your experience and for your five-star review. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Bernadine F (Daughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with where my dad is, his dignity is respected. He has plenty to do, better social life than me! The staff are friendly and helpful.

Reply from Mark Young, Reviews Team at Millers Grange

Thank you very much for taking the time to leave us a review about your experience, your dad is always a willing and enthusiastic participant in the daily activities here at Millers Grange. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from K W (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Millers Grange has a warm, friendly atmosphere and on each visit we make, we are welcomed as friends. The staff go above and beyond to ensure the residents are safe, comfortable and cared for with numerous outings and activities arranged to keep them stimulated. We are always kept informed of any problems
and we know we can discuss things at any time with the staff. The food is fantastic, nutritious and varied and the birthday cakes cooked fresh by the chefs are amazing! The most important thing of all is the fact we know our mum is being so well cared for, we no longer have to worry about her and our visits are relaxed. I would recommend Millers Grange to anyone looking for a caring environment for their loved ones.

Reply from Reviews Team, Reviews Team at Millers Grange

Hi, thank you very much for taking the time to leave us feedback about your experience and so pleased you chose us for your mum. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from D K (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Millers Grange in February 2022, she was diagnosed with Vascular Dementia in 2019, it was a huge decision and probably the hardest we ever had to make, taking Mum from her home of over 30 years to a care home environment.
From the very first visit, we knew that this was where we wanted
Mum to be cared for, everyone was so welcoming and friendly and the home was bright and cheerful.
We had many worries when Mum was living at home, was she eating? had she had a tumble? She didn’t have much interaction with others, all of those worries have completely disappeared. The food is amazing, three courses for lunch and dinner, tea and cake, and much more!
Daily activities and trips out are arranged and it’s so lovely to see the photos of Mum smiling and enjoying herself.
I cannot praise the staff enough, they are super with Mum and this shows with the smiles she gives them.
Thank you, Millers Grange, I will be recommending you every time.

Reply from Mark Young, Reviews Team at Millers Grange

Thank you very much for taking the time to leave us feedback about your experience, we are so pleased you chose us for your mum. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from R B (Husband of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager is respected by staff, residents, and relatives. The staff are well trained which is ongoing. The overseas staff for the most part have good English and are very caring as are the rest of the staff who willingly give 'on the job' advice, activities for residents can be repetitive the mini-bus
is well used for 'outings' to outside events. Residents appear to be happy and respond well to the carers and actively organize all of whom keep an eye on the residents for their wellbeing. The entrance area and the home inside and out are very clean and well-maintained. However, in the summer months, some of the agency staff used to cover for holidays are not up to the standard performed by the permanent staff.

Reply from Samantha Debenham, Reviews Team at Millers Grange

Thank you for your lovely feedback, we always aim to deliver a high standard of care and lifestyle at Millers Grange. We just want to reassure you that we only use agency as a last resort, we are fully staffed and haven't needed to use agency staff for a long time. Training our colleagues is highly important to us and we are pleased to say all colleagues have an in-depth and thorough training program when joining and regular refresher training.


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Review from G W (Grandson of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate the great job the Miller’s Grange team did over the 2 weeks when a family member was staying and unwell.
She received truly exceptional care throughout: there were great facilities, accommodation and activities. But in particular, the staff were excellent. They did so much to ensure
my family member was happy, comfortable and able to recover. Thank you for all the work you did and continue to do!

Reply from Natasha Hines, Reviews Team at Millers Grange

Thank you very much for taking the time to leave us feedback about your experience. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Matthew W (Son of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came in for a spell of respite care. The staff were very kind to my mother and looked after all her needs, she was very contented. I also found the staff most helpful with my dealings with them.
My mother's room was a good size, bright, very clean and warm, just exactly what you would want.
The food was also good and varied.
Millers Grange could not have done more for my mother, it is a very happy place and I would certainly recommend it. Thank you.

Reply from Mark Young, Reviews Team at Millers Grange

Thank you very much for taking the time to leave us feedback about your experience. At Millers Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Millers Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Millers Grange is calculated as follows: ( (385 Excellents x 5) + (55 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 445 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Millers Grange is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

Top 20 Large Care Home Groups 2025

Recipient: Care UK

Date: Friday 31 Jan 2025 More details

The National Care Awards finalist

Recipient: Care UK

Date: Monday 09 Sep 2024 More details

National Association of Care Catering Awards finalist

Recipient: Care UK

Date: Wednesday 21 Aug 2024 More details

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Meet the Team (1)

Rachel

Rachel Scurr

Job Title: Home Manager

Joined: 2024

I’ve worked in the care sector all my career, initially providing hands-on care, and later in management roles.


I even worked with a previous Prime Minister to improve dementia care standards. While I’m not a political person, it was amazing to provide expertise at that level.


My favourite part of the day is my morning round, when I say hello to all the residents and find out how they’re doing, and ensure they’re ready for a good day. There’s always a buzz about the place.


As well as care expertise, this role demands great teamwork, a listening ear, empathy and the ability to act quickly. This is the residents’ home, so if they, or their family, give us feedback, it’s vital that we’re quick to respond. The same applies to the team. A lot of my role is to support them to develop their strengths and do their best work so they can enhance residents’ lives.


Frequently Asked Questions about Millers Grange

What types of Care is Millers Grange registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Millers Grange have?

There are 52 Single Rooms.

What are the Facilities & Services at Millers Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Millers Grange to the centre of Witney?

0.9 mile(s) as the crow flies, distance by road may be significantly further.