Millers Grange

Curbridge Road, Witney OX28 5HR
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9.9 109 Reviews
  • Millers Grange, Witney
Millers Grange care home in Witney offers a variety of care services for older people, including residential, dementia care and short-term respite care.

Millers Grange is a home from home, where your loved one's individually styled, en-suite bedroom is their own personal space. The luxury care home also has its own café, cinema room and hair and beauty salon, so residents can continue to enjoy a fantastic lifestyle.

The dedicated team learn everything they can about your loved one to create care plans, lifestyle plans and even menus that are personalised to their preferences and needs.

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Care Provided by Millers Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Rachel Scurr (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (52)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019

Funding & Fees Guide for Millers Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,675
    • Self-Funded Residential Dementia Care from £1,765
    • RESPITE Self-Funded Residential Care from £1,885
    • RESPITE Self-Funded Residential Dementia Care from £1,975

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Millers Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Millers Grange Reviews (109)

Total of 109, showing 101-109
9.9

Millers Grange has a Review Score of 9.9 (9.854) out of 10, based on 38 reviews in the last 2 years. Over all time Millers Grange has 109 reviews.

Overall Experience

  • 99
  • 9
  • 1
  • 0
  • 0

Date Published

109
6
19
38
71

Review from C D (Granddaughter of Resident) published on 17 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has settled in well at Millers Grange, and nothing is too much trouble for the staff.
The standards of the home are spot on from the care, cleanliness to the food. My nan is always dressed beautifully and smiling.
The staff have got to know her well, and she has developed good relationships
with them, as have we as her family, and we thoroughly enjoy visiting her and are always made to feel very welcome.
She has been treated with dignity and respect even when she is unable to make decisions for herself and is having great fun at Millers Grange!

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Review from J D (Grandson of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although only new to opening, the care my nan has been receiving has been absolute quality. She is treated with dignity and has everything she needs to be comfortable in this difficult time.

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Review from R B (Niece of Resident) published on 12 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very welcoming and friendly. My Aunt is always well dressed, clean and tidy. Since moving to Millers Grange she is a lot happier and more relaxed, and she has a good relationship with all the staff. All the staff keep me updated with how she's doing and keeps me informed of any
appointments she has or when she has see the Dr/nurse. Millers Grange is an excellent care home for my Aunt.

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Review from David F (Son of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father seems very happy with Millers Grange. It's very bright and has lots of space to move around.
The staff are so helpful and willing to spend time with him.

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Review from Andrew A (Son of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been in the care home for just over one week. Following daily visits by myself and wife. We invited our son, his wife and our 2 granddaughters to see her. Having spent some time talking in her room we were approached by a member of the care team. We were aware that she struggled to eat
in the previous days. He asked whether we could all join in a family lunch which we hoped would encourage her to eat, they laid on a wonderful spread and best of all she ate. Loved it.

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Review from Carol M (Daughter of Resident) published on 12 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was happy at her respite week, enjoyed the activities and it put my mind at rest too, knowing she was safe.

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Review from Richard P (Son of Resident) published on 1 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for a small, friendly environment for my mother who will need more care than at present. I wanted somewhere that understood dementia and provided stimulating activities every day; somewhere she could get involved or just sit and chat. Millers Grange provided all of the above in a homely
environment. The care home is new, therefore has modern facilities, comfortable, good sized rooms, great food, coffee bar, cinema room and outside garden space.
I know the cost of care is frightening, but this place is average cost, but of a better standard than others I have seen. I would not hesitate in recommending Millers Grange for short or long-term care.

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Review from Brian W (Son of Resident) published on 23 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been resident for a couple of weeks but the care has been exemplary. The staff are friendly, enthusiastic and helpful.


At very short notice the home was able to host a family gathering for my mother's extended family. Four generations were present, everybody had a great time and

a splendid buffet was provided.


My sister and I have no doubt that mum will be comfortable and well cared for here. It's just right for her!


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Review from Sue F (Daughter of Resident) published on 16 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into Millers Grange and I have nothing but praise for everything I've seen. The accommodation is faultless, the plentiful staff are all completely wonderful treating mum with the utmost care and attention. We held a family gathering a couple of days ago and all arrangements
went like clockwork - they couldn't have been more accommodating with choice of room for the venue and the delicious spread that was provided.
It's a 10 out of 10 from all of us, without reservation. Well done Millers Grange!

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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Millers Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Millers Grange is calculated as follows: ( (385 Excellents x 5) + (55 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 445 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Millers Grange is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Rachel

Rachel Scurr

Job Title: Home Manager

Joined: 2024

I’ve worked in the care sector all my career, initially providing hands-on care, and later in management roles.


I even worked with a previous Prime Minister to improve dementia care standards. While I’m not a political person, it was amazing to provide expertise at that level.


My favourite part of the day is my morning round, when I say hello to all the residents and find out how they’re doing, and ensure they’re ready for a good day. There’s always a buzz about the place.


As well as care expertise, this role demands great teamwork, a listening ear, empathy and the ability to act quickly. This is the residents’ home, so if they, or their family, give us feedback, it’s vital that we’re quick to respond. The same applies to the team. A lot of my role is to support them to develop their strengths and do their best work so they can enhance residents’ lives.