Broadbridge Park

Chantry Court, Old Guildford Road, Broadbridge Heath, Horsham RH12 3XY
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9.8 42 Reviews
  • Broadbridge Park, Horsham
Broadbridge Park is located in Broadbridge Heath, providing quality residential, nursing and dementia care for 71 residents on a permanent and short stay basis.

Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, to a cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged. With landscaped gardens and wind-proof glazed balconies providing outdoor seating all year round.

They are proud to be part of the only care home group to have their own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Safety and comfort are a foremost concern, so all rooms are fitted with a nurse call system and acoustic monitoring for residents' peace of mind. As well as improving quality of sleep, acoustic monitoring can help to reduce the risk of falls. For those living with memory loss or dementia, design features include dementia-friendly elements such as interior decoration, light levels, floor coverings and signage which help to promote a sense of calm and wellbeing, while enabling people living with dementia to find their way around independently and safely.

Broadbridge Park offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

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Care Provided by Broadbridge Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • David Taylor (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Broadbridge Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,018
    • Self-Funded Residential Dementia Care from £2,082
    • Self-Funded Nursing Care from £2,146
    • Self-Funded Nursing Dementia Care from £2,204
    • RESPITE Self-Funded Residential Care from £2,118
    • RESPITE Self-Funded Residential Dementia Care from £2,182
    • RESPITE Self-Funded Nursing Care from £2,246
    • RESPITE Self-Funded Nursing Dementia Care from £2,304
  • (these prices are only a guideline, please contact Broadbridge Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The car park is for residents and visitors. If wishing to reserve a space, please let the home know.


Broadbridge Park Reviews (42)

Total of 42, showing 1-20
9.8

Broadbridge Park has a Review Score of 9.8 (9.803) out of 10, based on 23 reviews in the last 2 years. Over all time Broadbridge Park has 42 reviews.

Overall Experience

  • 37
  • 4
  • 1
  • 0
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Date Published

42
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Review from Sandra C (Daughter-in-law of Resident) published on 24 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had the most wonderful family lunch, 7 of us in the private dining room. The room was beautifully prepared, we ere very well looked after! Had a delicious 3 course lunch with wine, followed by coffees and mints.
Nothing was too much trouble.
Will definitely be doing this again.
Thank you
so much to all the team that made this a lovely family time.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave a review for Broadbridge Park Care Home and for your positive comments about our home and team. The care and services we provide to our residents and their families are very important to us, so it's wonderful to read your comments reflect this. Your feedback will be shared with the team, who will be delighted with your review.


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Review from S S (Son of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted as an emergency placement and resides in the specialist dementia area of Broadbridge Park. As a result our initial understanding of the care routines was stop/start while we got Mum settled. The staff have taken time to know and settle Mum into her environment but also have been kind
and compassionate toward the family members who are navigating this for the first time. Laundry has been confusing, though I feel we ar aligned now. Mum;s character has not changed, even with Alzheimer's this means she is invariably isolated most days but the team help her.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave us a review and we are pleased to read your positive comments about your mum's care at Broadbridge Park. It is lovely to read she is settling in at the home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's wonderful to read your comments reflect this. Your comments have been shared with the team, who will be delighted to hear your feedback.


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Review from J W (Grandson of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful experience. The food was excellent as was the service. They took perfect care of us and made sure we had everything we needed. Everything was clean and our private room was made to accommodate birthday celebrations. I cannot recommend it enough to anyone thinking of celebrating any occasion
with a loved one at Broadbridge Park.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave a review for Broadbridge Park Care Home and for your positive comments about our home and team. Your feedback will be passed on to the team.


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Review from Sandra S (Relative of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On visiting the home regularly, I find it very inviting, friendly and clean. The staff are all lovely and always ready to assist.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Broadbridge Park Care Home. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Review from J C (Daughter of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently attended an event. A man sang, played guitar and entertained the residents. He was excellent. The thing that really stood out was the way the staff interacted with the residents. Nursing staff, admin staff, hospitality, care staff, all make the experience as good as it possibly can be for
everyone. They genuinely care about those in their care. It's very impressive. I was moved by the experience.

Reply from David Taylor, Home Manager at Broadbridge Park

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the event you recently attended at our care home and the fantastic comments regarding the team here. Your feedback has been passed on to the team.


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Review from M G (Daughter of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was the resident's birthday and we have celebrated with a wonderful birthday cake. The staff have been very helpful and willing to assist us with the celebration.
Someone has been playing his guitar today and was excellent - helping us celebrate.
Thank you so much everyone.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Broadbridge Park Care Home. The care and services we deliver, as a team, to our residents and families are extremely important to us and it's wonderful to read your comments reflect this. All comments will be shared with the team.


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Review from C F (Brother of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoyed the music, the band was terrific and the food was very good. The building is great and so clean. It was lovely to spend the time visiting my sister, in such lovely surroundings. The staff worked so hard to make it memorable for everyone.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave a review and for your kind words and recognition of the team at Broadbridge Park Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be passed on to the team.


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Review from Lorna P (Granddaughter of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous day at the circus, the staff involved all the residents and made sure they enjoyed themselves.
The BBQ food was lovely too.
Thank you all.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Lorna, we would like to thank you for leaving us a review and positive comments about the home and team at Broadbridge Park Care Home. Your feedback will be shared with the team.


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Review from C H (Daughter of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the summer fair on the 12th July. It was very well attended by both residents, staff and relatives. There was lots to do and participate in, and we thoroughly enjoyed it.
The event was very well organised and a lot of trouble had gone into making it a lovely afternoon.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Broadbridge Park Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. All comments will be passed on to the team.


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Review from Jenny T (Daughter of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a special event the summer party was. So nice for the residents and relatives to be together in such a fun way. There was a lot of thought put into this and the mix of entertainment was great - loved the decorations, the singer and the stilt walker. The restaurant team did such a great job too
with the BBQ. Thank you for all the hard work that went into this.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Jenny, we would like to thank you for taking the time to leave us a review and positive comments about the home and team at Broadbridge Park Care Home. The care and services we deliver, as a team, to our residents and families are extremely important to us and it's lovely to read your comments reflect this. All comments will be passed on to the team.


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Review from D H (Goddaughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the summer party which was really good. Staff were brilliant, the entertainment was varied and exceptional.
A barbecue was provided, again very good. We could not fault anything.
A very well-organised event. Well done everyone.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Broadbridge Park Care Home. The care and services we deliver, as a team, to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback will be shared with the team.


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Review from Paul B (Son of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic facilities. Very friendly staff. Residents are very friendly and supportive of each other. Daily activities and entertainment are excellent. The home keeps the family updated on events and how the residents are getting on. Would thoroughly recommend, 100%.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Paul, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Broadbridge Park Care Home. The care and services we deliver, as a team, to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback will be shared with the team.


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Review from E W (Daughter of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a new resident. We have been very impressed by the facilities and the attentiveness and kindness of the staff.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Broadbridge Park Care Home. The care and services we deliver, as a team, to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback will be shared with the team.


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Review from S W (Son of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On Mother's Day 10th March 2024, my mother's room was decorated by the staff. We had preordered Mother's Day tea for three, and it was a wonderful experience, like being at The Ritz Hotel (we have been there!), with cucumber sandwiches, scones with cream and strawberry jam, cakes, chocolates and a bottle
of sparkling wine. So many congratulations to the staff!

Reply from David Taylor, Home Manager at Broadbridge Park

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Broadbridge Park. It's great to hear you enjoyed our Mother's Day celebrations and hope it created a memory to cherish. All comments will be passed on to the team.


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Review from K G (Granddaughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely Mother's Day cream tea. Staff were very welcoming and made us feel like we were at home. Food was lovely and enjoyed by all.

Reply from David Taylor, Home Manager at Broadbridge Park

We would like to thank you for your words of kindness regarding the food that was put on as part of Broadbridge Parks' Mother's Day celebrations! Your comments will be passed on to the team who will be delighted with your five-star review.


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Review from Jan B (Daughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother's Day celebration! Home from home. Have had a superb afternoon tea with Mum. Food was excellent and very tasty. The colleagues on duty were really helpful and friendly. Hope this can be repeated at Easter.

Reply from David Taylor, Home Manager at Broadbridge Park

We would like to thank you for your words of kindness regarding the food that was put on as part of Broadbridge Parks' Mothers Day celebrations! Your comments will be passed on to the team who will be delighted with your five-star review.


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Review from Lois M (Mother-in-law of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a resident for the first time on 12/01/2024 and I was completely blown away by the genuine feel, compassion, care and support of my whole visit. The staff were amazing and the facilities offered to me, as a visitor, were outstanding. I am so glad the resident I visited is in the care of such
a wonderful place.
Thank you.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Lois, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Broadbridge Park. The care and services we deliver, as a team, to our residents and families are extremely important to us and it’s lovely to see your comments reflect this. Your comments have been shared with the team who will be delighted to hear your feedback.


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Review from A R (Son of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities, standard of cleanliness and food are like a first-class hotel and the exceptional staff create the atmosphere of a loving home. Although not the easiest to care for, all the staff treat him with patience, care, consideration and respect. They also welcome us, keep us informed and happy
to answer questions. I feel totally confident that he is in the right place, getting the best care possible.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Broadbridge Park Care Home. The care and services we deliver, as a team, to our residents and families are extremely important to us and it’s lovely to see your comments reflect this. Your feedback will be shared with the team.


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Review from Robert M (Son of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care my father receives, particularly the friendly staff and his room which looks out on the garden and wood beyond. He is independent and has his own door out into the garden. I can recommend the home and those who work there.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for taking the time to leave us a review Robert, and for your kind words and recognition of the team at Broadbridge Park Care Home. The care and services we deliver as a team to our residents and families is extremely important to us. All comments will be passed on to the team.


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Review from E F (Wife of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Broadbridge Park Care Home and unfortunately, was only there for two and a half weeks as he passed away. We were hoping that he and us could have used more of the facilities but wasn't to be.
The care was excellent and nothing was too much trouble. I did however think more staff
could be on at weekends.

Reply from David Taylor, Broadbridge Park Manager at Broadbridge Park

Thank you for your kind words and recognition of the team at Broadbridge Park. We are sorry for your loss and we are pleased that your husband received the care that he deserved while he was staying with us. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your comments will be passed on to the team.


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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Broadbridge Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Broadbridge Park is calculated as follows: ( (223 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 269 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broadbridge Park is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

David

David Taylor

Job Title: Home Manager

I am proud to have been appointed as Manager at Broadbridge Park and to be working with Caring Homes. I hold qualifications in Adult and Children’s Nursing and in my younger days I served in the Royal Air Force. I trained as a nurse in Norwich and my NHS career was in Accident and Emergency Nursing. I worked in the Saudi Arabia Commission and Emergency Room prior to beginning my Care Home Management Career 16 years ago.


More recently I was managing a care home in Jersey, Channel Islands, for Caring Homes before being appointed at Broadbridge Park. My hobbies centre around training Newfoundland dogs in water work and draught (carting) work trails. You may see one of my Newfoundland’s at the home during the week!


Frequently Asked Questions about Broadbridge Park

What types of Care is Broadbridge Park registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broadbridge Park provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Broadbridge Park have?

There are 71 Single Rooms.

What are the Facilities & Services at Broadbridge Park?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broadbridge Park to the centre of Horsham?

1.6 mile(s) as the crow flies, distance by road may be significantly further.