Tranby Park Care Home has a Review Score of 9.9 (9.880) out of 10, based on 14 reviews in the last 2 years. Over all time Tranby Park Care Home has 38 reviews.
Review from Julie C (Daughter of Resident) published on 18 April 2024
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Review from Graham D (Son of Resident) published on 10 January 2024
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Review from S L (Son of Resident) published on 10 January 2024
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Review from Laura B (Granddaughter of Resident) published on 10 January 2024
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Review from D S (Son of Resident) published on 4 January 2024
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Review from M B (Daughter of Resident) published on 3 October 2023
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Review from H S (Son of Resident) published on 28 September 2023
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I, Mum, and all her family have nothing, but praise for the Tranby Park facility and the wonderful care staff. Mum has always said she would never want to go into a care home but by the time she returned home she said she now knows she would like to go to Tranby Park if it gets to a time when she doesn't feel able to look after herself at home.
Thanks again to everyone for the amazing service and lovely, friendly care.
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Review from John H (Son of Resident) published on 28 September 2023
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Review from Yasmeen A (Daughter of Resident) published on 28 September 2023
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Review from J C (Daughter of Resident) published on 18 September 2023
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Review from P H (Son of Resident) published on 26 July 2023
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Review from G M (Son of Resident) published on 10 May 2023
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Review from S P (Daughter of Resident) published on 19 April 2023
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Review from C T (Daughter of Resident) published on 4 April 2023
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Review from R H (Son of Resident) published on 20 January 2023
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Review from Jenna S (Granddaughter of Resident) published on 20 January 2023
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Review from Mike C (Son of Resident) published on 6 January 2023
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Review from Lynn L (Daughter of Resident) published on 14 January 2022
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Review from Y S (Daughter of Resident) published on 16 June 2021
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Review from Davina M (Granddaughter of Resident) published on 1 June 2021
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The Review Score of 9.9 (9.880) out of 10 for Tranby Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.880 for Tranby Park Care Home is calculated as follows: ( (148 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.88
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Tranby Park Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2021
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