Tranby Park Care Home

Heads Lane West, Hessle HU13 0UF
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9.9 38 Reviews
  • Tranby Park Care Home, Hessle
Tranby Park is a new build care home which opened in 2019, providing high-quality care in a luxury environment.

Yorkare Homes enjoy a reputation of providing high quality care, with all their care homes rated as Good or Outstanding by CQC (as of May 2024). Residential and Dementia care is provided for both permanent, respite and day care, in separate areas of the home.

Bedrooms across the Home are all large, with full ensuites, and there are a number of premium suites for couples or individuals who would like more space. Ground floor, residential, bedrooms include a door out to a private patio area.

Facilities, which create a luxury but homely environment, include an in-house bar, a full beauty salon and hairdressing room, rooftop terraces, cinema and more. The gardens include an artificial bowls green and gardening area, including raised beds, greenhouse and shed. These facilities are utilised by visiting friends and families and also within the 7 days a week activity programme, run by a dedicated activity team.

Care Provided by Tranby Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Medici (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (58)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Tranby Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
  • (these prices are only a guideline, please contact Tranby Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 38, showing 21-38
9.9

Tranby Park Care Home has a Review Score of 9.9 (9.880) out of 10, based on 14 reviews in the last 2 years. Over all time Tranby Park Care Home has 38 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I've found the staff to be very respectful of my mum, friendly, caring and professional. The facilities are of a very high standard. It feels like a very happy and safe environment for my mum, and she is very relaxed and happy.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Tranby Park enough.
The staff are so lovely and caring, and my grandma has settled in wonderfully.
The rooms are beautifully decorated and extremely clean.
Visiting during Coronavirus has been very well managed.

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Overall Experience  Overall Experience 5.0 out of 5

Staff have been great under difficult Covid restrictions. Given my mother's condition, I have been happy with the level of communication maintained, as well as the steps they have gone to so as to ensure she receives the appropriate care.

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Overall Experience  Overall Experience 5.0 out of 5

The care is excellent - the carers do everything you require. Everything is friendly and support is given across all areas of need. The meals are excellent with lots of choices, and if you have any concerns or would like attention, it's always dealt with very well.

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Overall Experience  Overall Experience 5.0 out of 5

A welcoming, family, friendly home with all needs, as far as possible are catered for. Cleanliness is very high on a lot of priorities, and with the night staff also on duty, we receive super care.

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Overall Experience  Overall Experience 5.0 out of 5

My experience of the care home is very positive. Staff are polite, helpful and caring. They work hard and I am happy with the care my mother receives. There are lots of different activities which staff try very hard to tailor to her needs. The atmosphere, facilities and cleanliness of the care home
all appear to be excellent. It is a great consolation for our family to have our mum so well cared for in her illness and struggles.

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Overall Experience  Overall Experience 5.0 out of 5

My sister was welcomed into Tranby Park when it was just opened and has felt at home there since that moment. She suffers from MS and is no longer able to live at home, and she has improved with the care she receives there. Even though there is no cure for MS and it is progressive, she is much happier.
With the continuing pandemic, the people there have been marvellous in taking exceptional care of the residents, making sure they feel safe, and particularly that they are not alone.

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Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident here and I honestly believe it’s the best place she could be. All the staff are amazing and the home couldn’t be a nicer place for my mum to be. She is always getting involved with the activities and loves her meal times as the food is lovely. When I go to see her, I never think
of it as being a care home, more her home as she is so at home and settled in it. I would recommend Tranby Park to anyone and everyone.

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Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Tranby Park are very caring, polite and attentive. The communication from both the home and the parent company is excellent.
Nothing seems to be too much trouble to ensure the resident is comfortable and happy in their surroundings.

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Overall Experience  Overall Experience 5.0 out of 5

We cannot recommend Tranby Park Care Home highly enough. Not only is it luxurious and more like a hotel than a care home but it has the most fantastic, efficient, caring, compassionate staff you could ever wish to meet. My mum transferred to Tranby from another care home and it is the best decision
we ever made. We could not have wished for a more person-centered approach to care. Every need and wish is catered for, there is a bespoke care plan to make residents feel at home and keep them safe. Likes and dislikes, what time they like to get up and what makes them happy and sad are all considered. Every decision is taken with full input from the resident and their families. Nothing is too much trouble and Mum absolutely loved every minute she was at Tranby. Mum, due to lots of health issues, eventually needed end of life care and she was so well-loved, looked after and cared for during her residency and her final days. Tranby Park sets the standard that all other care homes should aspire too. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received at Tranby Park has been great. The staff are excellent and have become like a second family for mum. This has been really important during lockdown. I feel that she is safe and being well supported despite difficult circumstances, and I am very grateful to all of the staff.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Yorkare Homes highly enough. We have used them twice, once for residential care for my mother-in-law and currently for respite care for my father.
From the first point of contact via telephone, through the process of settling in, through care and up to and including the handling
of the current coronavirus situation, I can only say that every aspect of Yorkare's operation is of extremely high quality.
From the receptionist to the catering staff, housekeepers and all the lovely carers, we are as a family, treated in a professional yet caring, friendly and supportive manner and I cannot praise the Yorkare family highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

Tranby Park Care Home is a luxurious home in which residents are cared for by a thoroughly professional staff. It is extremely comfortable, and a warm, welcoming environment. Staff are thoughtful, friendly and enthusiastic in supporting residents and also keeping families informed. Residents rooms are
well equipped and spacious. Residents needs are catered for very well; food is varied and served as is best for residents; leisure activities are provided, there is access to TV, books and so on. Care staff show a willingness to engage with residents to encourage an atmosphere of confidence and support. This has been particularly of note in recent weeks given the challenging times we all find ourselves living in.

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Overall Experience  Overall Experience 5.0 out of 5

Tranby Park is a welcoming, well presented, scrupulously clean, friendly home to my wife. Meals are prepared from ingredients not thawed or reheated. I have nothing but praise for the staff who are university cheerful, helpful, caring and effective. They have gelled into an outstanding team, supporting
residents and themselves, particularly under the current circumstances. Their dedication in keeping my wife safe and content; is humbling. All I can say is thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say a very big thank you to all at Tranby Park for the care provided to my mother during her respite stay.
The facilities at the home are above and beyond anything else I have seen and the care provided was exceptional. The management team dealt with all of my queries in a pleasant
and professional manner and Mother could not want for each need, so impressed was she with the food.
The excellent standards you are setting are ones we would all like to receive as we grow older. On behalf of Mother and our family, thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My grandson stayed at Tranby Park for a long period of respite care. All of the staff were lovely and very patient and the facilities are fantastic. We would enjoy a drink in the bar when we visited and Grandma spoke very highly of the food. I would definitely recommend Tranby Park.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we highly recommend this facility for the care they provided for both my mum and dad. My mum passed away in November 2019 having only being in the home for ten weeks. The care/support she received during those weeks were exemplary, with family support received from staff and management
amazing during a difficult time. Dad continues to live there receiving the same wonderful level of care from very kind friendly and loving staff. The facilities are first class and beautifully furnished. Meals are excellent, all homemade with additional treats added during the day. As a family, it is good to know dad is in a very secure and loving environment for which we can't thank you enough for making a difficult time that much easier.

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Overall Experience  Overall Experience 5.0 out of 5

I went to see my Uncle in this home 9.2.20. I couldn't believe how amazing this place was as you walked in it felt friendly, homely and welcoming. The decor is beautiful and furnished to a very high standard. There's a bar, a cinema room, hairdressers and the dining areas are very high standard its
as if you were going into a high-class restaurant. My Uncle didn't want to go in at first, he's a very independent man but within a couple of days he was loving it. If anyone is thinking about going into or is looking for a relative, go there first, you'll definitely look no further. It's amazing just wish there were more like this amazing home.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Tranby Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Tranby Park Care Home is calculated as follows: ( (148 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tranby Park Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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