Carpathia Grange

2 Southampton Road, Hythe, Southampton SO45 5GQ
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9.9 118 Reviews
  • Carpathia Grange, Southampton
Carpathia Grange in Hythe, Southampton is a state-of-the-art, purpose-built care home where everything is designed to enable residents to enjoy a fulfilling lifestyle. The home has its own hair and beauty salon, café and cinema, plus beautifully furnished lounges, sitting areas and lovely landscaped gardens.

The skilled and dedicated home team provides a wide range of short-term and permanent care services, including residential and nursing care through to dementia care. All care is person-centred, meaning it is tailored to the person’s unique needs, preferences and interests.

The lifestyle team organises daily group and one-to-one activities, as well as regular entertainment and outings, so every day is meaningful for residents.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

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Care Provided by Carpathia Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Farr (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019

Funding & Fees Guide for Carpathia Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,660
    • Self-Funded Residential Dementia Care from £1,750
    • Self-Funded Nursing Care from £1,900
    • Self-Funded Nursing Dementia Care from £1,990
    • RESPITE Self-Funded Residential Care from £1,760
    • RESPITE Self-Funded Residential Dementia Care from £1,849
    • RESPITE Self-Funded Nursing Care from £2,000
    • RESPITE Self-Funded Nursing Dementia Care from £2,090

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Carpathia Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access

Carpathia Grange Reviews (118)

Total of 118, showing 1-20
9.9

Carpathia Grange has a Review Score of 9.9 (9.857) out of 10, based on 39 reviews in the last 2 years. Over all time Carpathia Grange has 118 reviews.

Overall Experience

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Date Published

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Review from L G (Daughter of Resident) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family member of a new resident, I have been supported with incredible empathy and understanding by all the staff. Especially the care home manager and the deputy manager. My mother has settled in well, and we are both very happy with our choice of Carpathia Grange.

Reply from Ellie Peters, Home Manager at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience.
At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Carpathia Grange Care Home - Care UK team


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Review from J T (Daughter of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough of Carpathia Grange and the amazing team who work here. Our mum has been a resident for over four years and has high complex needs, none of which seem to phase the staff at all. The empathy and support we and our mum has been shown and given over these years is exemplary.
Our main reason for writing this review today is to thank the staff for never, ever 'giving up on mum'. They continue to look for ways to involve her, to keep her safe and to give her some quality of life in extremely challenging circumstances. Their kindness and enthusiasm shines through and we are so grateful for this. An example is the regular Namaste sessions, which are organised and run by the staff. We had the opportunity to join mum for a session and could see the calmness this brought mum. In summary it's the doing those extra things, going the extra mile that we continually see at Carpathia Grange and makes it a special place.

Reply from Ellie Peters, Home Manager at Carpathia Grange

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK - Carpathia Grange team


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Review from Anne F (Respite Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived from being a patient in the general hospital to convalesce and after a fortnights stay I was able to walk again with the help of a frame. Everything was done to help me back to good health. Regular meals, exercises with occupational therapy, visits from district nurse, where needed - regular
drug rounds. Outings to various places of interest and various entertainments during Christmas and New Year. All in all, my stay in Carpathia Grange was a most enjoyable one. The management and care were so good. A happy place to be recommended. All of the carers were lovely people.

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Review from Robert W (Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am now in my second year being a resident at Carpathia Grange. From my first day here, I was made very welcome. I enjoy spending time meeting other residents. When I wish to be private, my room is very comfortable. When I need help, as I have done, the staff are very supportive. My family and friends
are made very welcome. I do not think about what I can't do, I think about what I can do, I can do a lot.

Reply from Ellie Peters, Home Manager at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience.
At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.



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Review from Roy F (Son of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad resided at Carpathia Grange for three and a half years until he sadly passed away just before Christmas, aged 94. My mum also resides at the home and has been there since July 2023.
The care given to my parents has been outstanding. The staff are lovely and have been totally supportive throughout,
none more-so since dad's passing.
The home is well maintained and always looks as though it's brand new - excellent facilities with many lounges and social areas including cafe and bar/cinema. Food is of a very high standard. So glad we found this home for mum and dad

Reply from Ellie Peters, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Janet G (Daughter of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very start I have found all of the staff to be most welcoming. They have provided a space which he considers his home. He actively likes all of the staff and lights up when he is greeted by any of them. They respond promptly to his needs in an efficient way. He is warm, well fed and he is happy.
The staff all seem to be fond of him. What more could I ask for?

Reply from Ellie Peters, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from C O (Daughter of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions on entering Carpathia Grange are of a lovely, clean, bright and welcoming environment. The staff are extremely kind and helpful and treat the residents with great care, devotion and respect. All residents and staff are always immaculately dressed and the whole atmosphere makes for
a very happy and caring home. The ensuite bedrooms are well equipped and spacious and the restaurants are beautiful, serving an excellent choice of meals.
Various activities are organised daily, word games, pamper sessions, films, knit and natter, visiting sings and musicians, plus many more, and special seasonal events marked throughout the year. The harbour coffee lounge always beautifully decorated with the appropriate theme of the season.
My mum has recently needed regular round the clock eye drops and these have been meticulously administered, without fail, in accordance with the hospital and her condition is improving well. I would like to thank all the staff for making Carpathia Grange such a lovely home and when my time comes I hope I can find such a lovely place. Thank you everyone.

Reply from Reviews Team, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Michael F (Son of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So grateful that Mum lives at Carpathia Grange, she enjoys the facilities and it seems the staff genuinely care for her. There's usually something fun happening, and the place itself is lovely, with a nice variety of food and snacks. Team leaders are strong on relationship-building and detailed on things
like care packages and end-of-life care. When it came to financing Mum's care, staff were in our corner and we were able to make our case successfully, which was a huge weight off our minds. Additionally, the fact that Mum has been here for a few years speaks volumes - she feels her life is worthwhile and people are genuinely interested in her. Well done, all!

Reply from Reviews Team, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from R W (Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived in Carpathia Grange for a year. I don't like it, I love it! Thank you.

Reply from Reviews Team, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from M R (Wife of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had a very nice room. The staff were very kind and welcoming. The food was also great.

Reply from Reviews Team, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from D H (Friend of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have visited my friend several times and have always been impressed by the kindness of the staff, the cleanliness of Carpathia Grange, and the general level of efficiency. The home is very comfortable, well furnished, and has lovely facilities.

Reply from Reviews Team, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from J H (Granddaughter of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding care. We were all so new to this and all the staff have been supportive and made my Nan feel completely at ease. We won't hesitate to return!

Reply from Reviews Team, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from K H (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Carpathia Grange. I didn't know how to proceed about getting respite care for my Mother, everything was explained to me, and help was given when I wasn't sure. The customer relations manager even helped me with social services and got the ball rolling. She went above and
beyond. The staff are the friendliest, happiest people ever and nothing is too much trouble. They are so busy but always have time to help anyone. I wouldn't have any doubt in her going back there or recommending them.

Reply from Reviews Team, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from K F (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given at Carpathia Grange is outstanding. The staff are extremely helpful, caring, and respectful towards everyone, residents and family members. I have worked in care for many years myself and I have to say Carpathia Grange is by far the best I've come across and I would highly recommend it.
I feel my mum is cared for to a high standard which gives our family peace of mind.

Reply from Nicola Toomer, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many Thanks and lovely to meet Mum and all of your family.


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Review from N T (Son of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Carpathia Grange approximately 6 months ago, the standard of care has been excellent, the staff have been very supportive, and helpful in getting her settled. In addition, the level of communication is very good, helping/ explaining DOL process, support in applying for attendance allowance,
and also just generally keeping us informed of how she is coping.

Reply from Nicola Toomer, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is a pleasure to look after Mum and meet your lovely family. Thank you.


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Review from Peter H (Son of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly I lost my dad this month and just wanted to let everyone know about the care/support Dad and we received from all the staff at Carpathia Grange.
From start to finish all the staff have been outstanding in their care and support and even though Dad was unable to participate in some activities
the staff made sure he was occupied and stimulated in some way (he loved the Mobil music/activities TV screen) also loved visiting the garden and listening to the birds.
Dad always spoke of their excellent care and thoughtfulness throughout his time in Carpathia.
I personally would like to thank all the team in Carpathia for helping me through his final days and hours, you made this sad time much more bearable.
Thanks for everything.

Reply from Nicola Toomer, Reviews Team at Carpathia Grange

Hi Peter, thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We as a team have very fond memories of Dad and you all as a family. Please do all keep in touch.


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Review from Dawn H (Daughter-in-law of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Carpathia Grange to anyone with elderly relatives who need that extra care with all staff genuinely concerned with their patients' well-being whatever their complex needs may be there seems to be something to help and keep their residents stimulated and comforted. During my father-in-law's
stay he was treated with all the dignity and respect we all desire for our loved ones. I was truly impressed with the way we were welcomed and kept informed every step of the way until he sadly passed and how truly professional and helpful everyone is. My sincere thanks and gratitude go to everyone.

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Review from S H (Daughter of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are efficient, caring, compassionate and kind. My Mother has settled well and is much less anxious than at home. The staff are helpful and approachable at all times.

Reply from Nicola Toomer, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience. At Carpathia Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Love to you all.


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Review from Joan H (Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Surroundings are perfect. Excellent staff and carers. Had a lovely day on my birthday recently and a delicious cake provided to include residents nad friends. Food could do with some thought.

Reply from Samantha Debenham, Reviews Team at Carpathia Grange

Thank you for your review, we set very high standards at Carpathia Grange and were happy to hear that you are pleased with the home surroundings and staff members. We loved celebrating your birthday with you recently and glad you enjoyed the cake. Food is a very important part of what we offer residents here at Carpathia Grange. We've recently welcomed a new head chef who is enjoying meeting with residents and taking on board their suggestions to plan a brand new menu to include lots of healthy and delicious choices for all residents. Feedback from residents and families, since our head chef has joined has been very positive. If you have any further concerns or suggestions about the food or any other matters, we can, of course, arrange a meeting with our head chef or home manager at a convenient time for you.


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Review from J C (Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carpathia Grange is a lovely place to end your days, it is like a home. Now, I do artwork which I have never done before and many other things.

Reply from Nicola Toomer, Reviews Team at Carpathia Grange

Thank you so much for writing this review, it is so lovely to hear what our residents feel about living at Carpathia. Many thanks.


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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Carpathia Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Carpathia Grange is calculated as follows: ( (413 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 463 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carpathia Grange is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Sep 2024

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (92)

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Meet the Team (1)

Jodie

Jodie Farr

Job Title: Home Manager

Joined: 2025

We have a terrific team at Carpathia Grange. I started working here in 2020 and have progressed from Team Leader to Unit Manager, Deputy Manager, and Home Manager.


We all work incredibly hard, and I am proud of what we have achieved. So far we have received gold standard framework accreditation, which shows that we consistently deliver high quality end of life care when needed.


We have also achieved VIPS accreditation which focuses on high quality person-centred care for residents living with dementia. Both demonstrate our commitment to residents, ensuring we make a real difference to those we support.


Asa Home Manager, it’s important to have good communication skills, be transparent and have a vision for high standards. As a leader, you also need to be positive and approachable; it is my role to provide help and support to colleagues as well as residents.


My favourite part of working here is ensuring all residents enjoy being at Carpathia Grange. We create happy memories and actively nurture healthy lifestyles. Seeing smiles on the lovely faces of residents makes me smile too. I feel privileged to be able to make such a positive difference in people’s lives.


Outside of work, I love a spa day to unwind and relax. I also enjoy spending time with my family.


Frequently Asked Questions about Carpathia Grange

What types of Care is Carpathia Grange registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Carpathia Grange provide?

Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Carpathia Grange have?

There are 62 Single Rooms.

What are the Facilities & Services at Carpathia Grange?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Bar/Café & Television point in own room are some of the Facilities & Services.

How far is Carpathia Grange to the centre of Southampton?

3.2 mile(s) as the crow flies, distance by road may be significantly further.