Carpathia Grange

2 Southampton Road, Hythe, Southampton SO45 5GQ
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9.9 118 Reviews
  • Carpathia Grange, Southampton
Carpathia Grange in Hythe, Southampton is a state-of-the-art, purpose-built care home where everything is designed to enable residents to enjoy a fulfilling lifestyle. The home has its own hair and beauty salon, café and cinema, plus beautifully furnished lounges, sitting areas and lovely landscaped gardens.

The skilled and dedicated home team provides a wide range of short-term and permanent care services, including residential and nursing care through to dementia care. All care is person-centred, meaning it is tailored to the person’s unique needs, preferences and interests.

The lifestyle team organises daily group and one-to-one activities, as well as regular entertainment and outings, so every day is meaningful for residents.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Care Provided by Carpathia Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Farr (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019

Funding & Fees Guide for Carpathia Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,660
    • Self-Funded Residential Dementia Care from £1,750
    • Self-Funded Nursing Care from £1,900
    • Self-Funded Nursing Dementia Care from £1,990
    • RESPITE Self-Funded Residential Care from £1,760
    • RESPITE Self-Funded Residential Dementia Care from £1,849
    • RESPITE Self-Funded Nursing Care from £2,000
    • RESPITE Self-Funded Nursing Dementia Care from £2,090
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Carpathia Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access
Total of 118, showing 41-60
9.9

Carpathia Grange has a Review Score of 9.9 (9.857) out of 10, based on 39 reviews in the last 2 years. Over all time Carpathia Grange has 118 reviews.

Overall Experience

  • 107
  • 8
  • 2
  • 1
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Date Published

118
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19
39
79
Overall Experience  Overall Experience 5.0 out of 5

Everyone at Carpathia Grange has made Dad very welcome since his arrival and subsequent stay. The staff have been very nice and the facilities are really very good. Dad seems to be enjoying his stay and he especially likes the food.

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Overall Experience  Overall Experience 5.0 out of 5

Very helpful when asked anything, always on hand when we need to talk to someone. Splendid choice of food. Excellent all-round.

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Overall Experience  Overall Experience 5.0 out of 5

Mum continues to enjoy her time at Carpathia Grange and loves to participate in all activities. Any issues are swiftly dealt with and staff appreciate my concerns. It’s like my second family now with everyone pleased to see me especially when I take my grandsons.

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Overall Experience  Overall Experience 5.0 out of 5

Couldn’t recommend Carpathia Grange more highly. A fantastic team provides excellent care for individual residents and the community as a whole. Just as importantly, they support residents’ families too. Nothing is too much trouble.

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Overall Experience  Overall Experience 4.0 out of 5

Most impressed with your house on arrival and the welcome I received. All the staff are very friendly and helpful. All the residents seem very happy and well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Everybody is friendly, and if you as for help, they are always there for you to discuss any concerns. I still enjoy the crafting sessions, which I have done all my life.
My visitors are always welcome in the cafe to have a coffee and cake. Everyone is helpful, and I feel safe, and if any of my friends
were looking for a care home, I would invite them to have a look, look at the facilities and see my room.

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Overall Experience  Overall Experience 5.0 out of 5

What a lovely place - more like a five-star hotel with extremely caring and competent staff. My mum is in Carpathia Grange and it is now a pleasure to visit her without any worries. I don’t have to help with care or sort out problems with the house or pay her phone bills, electric bills etc. I can spend
real quality with my mum knowing that everything is taken care of. She participates in lots of activities and I am secure in the knowledge that my mum is being well cared for with respect and dignity.

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Overall Experience  Overall Experience 5.0 out of 5

We have been extremely happy with the care and support from the nurses and staff from day one. Always professional and helpful and have ensured we are always kept informed of his progress. It also has a lovely homely and friendly atmosphere. A special shout out to one staff member who has been more
than helpful and very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well. The office staff have been brilliant, always ready to explain everything. The care staff are very supportive, Mum enjoys the activities when she can, she especially liked the pets visiting and got to hold the Guinea pig.

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Overall Experience  Overall Experience 4.0 out of 5

Overall, a nice home and my mum seems to enjoy her time there. Friendly with good facilities and activities in a nice location. The food menu is very good, and the whole home is spotlessly clean and very welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

This is easy. We could not have found a better home for mum in this area.
We had the usual problems when she first got there, but with patience and care from the staff, she settled in. The staff are amazing (take my hat off to them) I get phone calls when there has been any sort of incident, which
we expect given her age of 97 which puts our minds at rest of the care and attention she gets. The 'hotel' as we the family call it, is just that, clean, tidy, full facilities, organised. plenty to do when visiting.
Gardens are perfect, plus the food is good. Perfect location, a short walk or push in mum's case to Hythe with its lovely seaside settings. Mum loves it. there are three chip shops, have sampled them all whilst watching the ships coming and going. then back for tea and biscuits in the cafe, if I had one thing to pick on the downside, it would be the parking facility, again the reception staff are good, let them know you blocked someone in, no problem.
We, the family would totally recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well into her new accommodation since her move from the ground to the first floor.
There are many activities to keep the residents active and motivated and Mum is joining in and is happy sharing common spaces with others, although previously she has always been a private and reserved
person. This is a pleasure for me to see when I visit and find her socialising with others. The standard of care is excellent, with kindness and compassion demonstrated as well as a high level of professionalism. All the staff seem to work as a happy team - nothing is too much trouble and I appreciate the regular updates I receive regarding Mum’s care and progress.
Mum has never enjoyed food but is now eating a very varied diet and is putting on weight for the first time in many years, this is thanks to the excellent standard of catering and the attentive staff who make mealtimes happy occasions. Carpathia Grange Care Home is a bright and cheerful, well-run home and I am pleased my mum is there.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the home.

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Overall Experience  Overall Experience 5.0 out of 5

Very good.
Food good.
Workers lovely.
Love my room.
Make some lovely friends.

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Overall Experience  Overall Experience 5.0 out of 5

Carpathia Grange is friendly and welcoming. The staff are helpful and professional and treat the residents with great respect and attentiveness. The home is warm and very clean, and the staff put on a good range of activities to keep the residents interested, motivated and entertained.

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise Carpathia Grange Care Home enough for the care they have given my nan, with a preconceived idea of a care home being only a waiting room for the inevitable, however, since she has moved in (fifteen months ago) she has a new lease of life. She has a wonderful social life and is making
memories every day as well as the first-class care she receives.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly. My relative is very happy and sings the praises of all the staff. He enjoys the food and feels he is well looked after. Communication from the home is excellent and there is always someone available to talk to about my father-in-law who seems to know him.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the services provided. Staff worked over and beyond expectations to make my father settle in and feel at home. Fantastic modern facilities with lots of "common" space, giving my father a sense of freedom and belonging. The caring and catering have been second to none. It is always
a pleasant and friendly experience when going to visit. A big thank you to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Since my sister has been in Carpathia Grange Care Home the quality of her well-being is excellent. Her interaction with the staff and activities has improved her quality of life.

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Overall Experience  Overall Experience 5.0 out of 5

Carpathia Grange Care Home has a family feel about it and our mother settled in quickly and the family were welcomed in during her time there. My father was able to visit his wife (our mum) every day so saw first-hand how residents interact with the team and enjoyed various activities. Both residents
and staff would chat to my father and he felt part of the team.
Housekeeping is of a high standard and all members of the team from housekeeping, maintenance and catering engage with the residents and family visitors. The chef would talk to the residents about the daily menu, a particular shout out for the outstanding cakes, desserts and patisseries made which our mum thoroughly enjoyed.
The nursing staff were extremely professional and go the extra mile. We felt that the senior management team need to complete more frequent checks to validate tasks are completed to the standard expected. However, the palliative care received by our mum and the care given to the family were outstanding.

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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Carpathia Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Carpathia Grange is calculated as follows: ( (413 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 463 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carpathia Grange is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Sep 2024

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (92)

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Meet the Team (1)

Jodie

Jodie Farr

Job Title: Home Manager

Joined: 2025

We have a terrific team at Carpathia Grange. I started working here in 2020 and have progressed from Team Leader to Unit Manager, Deputy Manager, and Home Manager.


We all work incredibly hard, and I am proud of what we have achieved. So far we have received gold standard framework accreditation, which shows that we consistently deliver high quality end of life care when needed.


We have also achieved VIPS accreditation which focuses on high quality person-centred care for residents living with dementia. Both demonstrate our commitment to residents, ensuring we make a real difference to those we support.


Asa Home Manager, it’s important to have good communication skills, be transparent and have a vision for high standards. As a leader, you also need to be positive and approachable; it is my role to provide help and support to colleagues as well as residents.


My favourite part of working here is ensuring all residents enjoy being at Carpathia Grange. We create happy memories and actively nurture healthy lifestyles. Seeing smiles on the lovely faces of residents makes me smile too. I feel privileged to be able to make such a positive difference in people’s lives.


Outside of work, I love a spa day to unwind and relax. I also enjoy spending time with my family.