Carpathia Grange

2 Southampton Road, Hythe, Southampton SO45 5GQ
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9.9 118 Reviews
  • Carpathia Grange, Southampton
Carpathia Grange in Hythe, Southampton is a state-of-the-art, purpose-built care home where everything is designed to enable residents to enjoy a fulfilling lifestyle. The home has its own hair and beauty salon, café and cinema, plus beautifully furnished lounges, sitting areas and lovely landscaped gardens.

The skilled and dedicated home team provides a wide range of short-term and permanent care services, including residential and nursing care through to dementia care. All care is person-centred, meaning it is tailored to the person’s unique needs, preferences and interests.

The lifestyle team organises daily group and one-to-one activities, as well as regular entertainment and outings, so every day is meaningful for residents.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

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Care Provided by Carpathia Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Farr (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019

Funding & Fees Guide for Carpathia Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,660
    • Self-Funded Residential Dementia Care from £1,750
    • Self-Funded Nursing Care from £1,900
    • Self-Funded Nursing Dementia Care from £1,990
    • RESPITE Self-Funded Residential Care from £1,760
    • RESPITE Self-Funded Residential Dementia Care from £1,849
    • RESPITE Self-Funded Nursing Care from £2,000
    • RESPITE Self-Funded Nursing Dementia Care from £2,090

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Carpathia Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access

Carpathia Grange Reviews (118)

Total of 118, showing 61-80
9.9

Carpathia Grange has a Review Score of 9.9 (9.857) out of 10, based on 39 reviews in the last 2 years. Over all time Carpathia Grange has 118 reviews.

Overall Experience

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Date Published

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Review from Keith P (Resident) assisted by family/friend published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything was brilliant, I really enjoyed myself here.

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Review from A R (Daughter of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed respite care after a few weeks in hospital. Coordination with the discharge staff was smooth. She has been helped to get back her independence, mobility and confidence so that she is ready to go home soon. She has particularly enjoyed the food choices and the outside space. Staff have made
that little bit of extra effort to make her comfortable and welcome. This made a huge, positive difference.

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Review from Marge B (Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find that most of the carers are very considerate. They are always on hand to help you. There are too many that I can say are helpful.
We have a carer from the lifestyle team, he comes in most mornings. He is very kind and thoughtful, he really brightens up the morning. He likes making us coffee
but usually the machine packs up on him, so we all chirp him about that.

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Review from J B (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum has been a resident at Carpathia Grange Care Home for over two years and throughout that time has experienced unconditional love and care. Mum can be a little difficult sometimes but she is always treated with the utmost respect and kindness. She has the freedom to do whatever she likes
and is in no way restricted - even if she wants to do some washing up!
Mum is always encouraged to participate in a variety of activities and there is always someone on hand to have a wee chat.
I cannot praise the staff highly enough for their dedication, sense of humour and overall loveliness both towards my mum and to my family.
Fabulous place!

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Review from Fiona A (Daughter-in-law of Resident) published on 30 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff couldn't have done more to make my mother-in-law feel more welcome and looked after. Also, we as her family were reassured and updated on how Mum was getting on the whole time. Such a lovely relaxed homely feel as you walked around and Mum loved the food and getting involved in a lot
of the activities... even started knitting!

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Review from C M (Daughter of Resident) published on 11 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Carpathia welcomed my dad into the home with open arms. He was very pleased to be there and said it was fantastic. The rooms are large, clean and welcoming with everything he needed. The staff made his stay as comfortable as possible. Unfortunately, he was seriously ill, but from the start
of his stay to the end of his life, he was very well taken care of. Thank you so much.

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Review from Ann M (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had left this review a few months to see how Mum settled in. I have to say from day one Mum has been looked after with great care. Each and every carer looks after Mum, from the cleaners to chef, with empathy. Couldn't ask for more. She even refers to her room as home which is a great compliment as
she lived in her bungalow for sixty-four years.

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Review from S G (Daughter of Resident) published on 27 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home. Mom loves it here. All staff very helpful and very nice letting family visit.

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Review from Mark H (Son of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After surveying all the available homes in our area for Mum, she chose Carpathia Grange Care Home as the most suitable for her. It being new and purpose-built with nice rooms and very good and caring staff. Mum seems quite settled and well looked after. Room for improvement! There seems to be a lot
of agency staff. While we understand it is necessary to manage the home, consistency would be better for the residents. Also, Mum struggles with the lack of choice to the main menu. There are some very nice gardens, it's a shame they don't get the same level of care and attention as the residents! Overall, full marks must go to all the staff for their dedication and kindness.

Reply from Pooja Dhoot, Home Manager at Carpathia Grange

Thank you for your review, we are pleased that you feel your mother is well looked after. I am a little surprised with your comment regarding agency staff, as it is very rare to have agency members in our home. However, as you have pointed out, safety is paramount and we are happy to report that we have had a recruitment drive and have new team members on induction now, so there should be minimal agency use going forward. Our chef has regular meetings with residents both in groups and on an individual basis about food choices and we very much include residents when creating the daily menu. We can of course arrange for our head chef to speak with your mother one-to-one to see what she would like on the menu and what we can provide to suit her tastes and appetite better, as food is so important. We will pass on your gardening comments to our external contractors regarding our lovely garden. Thank you for taking the time to leave a review, we very much appreciate your comments to the team for their dedication and kindness. Please do not forget that as home manager I have an open-door policy and am happy to speak with you in person or via email for any concerns or comments.


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Review from Margaret G (Wife of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carpathia Grange Care Home staff treat my husband like a family member, even the cleaner said today she loves to visit the residents while she is cleaning their rooms. Carpathia Grange makes you feel really welcome all the time. I would highly recommend. Carpathia Grange is like a five-star hotel. It's
an excellent nursing home.

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Review from David B (Son of Resident) published on 17 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our mother to Carpathia from another home and can honestly say that it was the best thing we could have done. From the front door through to the bedroom, everything shouts an efficient welcome. The staff are all professional, focused, friendly, supportive and efficient. Visiting is a joy to
find a very relaxed and cared for mum, who talks lots about the lovely staff. Plenty of activities to entertain and excellent food to nourish. Mum has her sparkle back and that is down to Carpathia. Staff motivation and enthusiasm comes from strong and supportive management. This is evident at all levels.

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Review from Susan F (Wife of Resident) published on 13 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely impressed every time I visit Carpathia Grange Care Home by firstly the lovely atmosphere, by the reception and administration staff who are friendly, efficient and quick to any and worries or misgivings. Everywhere is immaculate and the decor is beautiful. The residents' rooms are light
and warm with ensuite, beautiful facilities. The carers and nursing staff show respect, kindness and interest in their work. The menu shows amazing choices.

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Review from A A (Friend of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was at end of life care. Acorn ward treated her with dignity and saw to all her needs.

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Review from Angela C (Daughter of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to write about the care, consideration and understanding of Carpathia Grange, in particular the staff member who deals with all the admissions of new guests, who along with the manager reassured me from the very first conversation I had with them. I was in the position of having to relocate
my mother from another care home at very short notice. Right from the start they were sympathetic and exceptionally helpful, with reassurance all the way.
Once we had the lateral flow test, we were able to view the home inside. It is like walking into a 5-star hotel. Every single member of staff I met introduced themselves. Carpathia has a real sense of kindness and warmth from everyone you meet. It was a stressful time moving my mum, who has dementia, but the staff made the whole process very smooth and calm. I have been kept in close contact each day on Mum's progress which is very kind. I would thoroughly recommend Carpathia Grange.

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Review from Sian N (Niece of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having not gone through this process before but knew it was the right thing to do! We needed all the help we could get to navigate the situation and Carpathia staff were fabulous, from our initial contact probably a year ago when it was first open when we were only discussing ideas for my aunts future
to when all of a sudden she needed support full time from November 2020 onwards. Always at the end of the phone for even silly questions and even now helping me with support in the forms that need filling in. They contact us regularly with updates on my Aunt's progress and if any extras needed eg toiletries, which is so reassuring. My Aunt is incredibly happy and feels safe and is radiant, the best she has looked and felt for years! Thank you. Book my stay in twenty years time!

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Review from M M (Daughter of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the difficult period of COVID Carpathia Grange staff have taken care of mum throughout. Regular posts on Facebook allow us to see how mum is getting along with photos of her taking part in activities and celebrating her Birthday. I cannot fault the staff for her care and support they have given
not only to mum but also in contracting us when any concerns have been raised about mum's care.

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Review from Maureen O (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in Australia, my mum resides at Carpathia Grange. I work in aged care and so I know what to look for, I am extremely happy with the way the staff are looking after mum, their care and love is outstanding! They keep me in the loop with regular photos, I can ring and speak to mum any time. Nothing
is too much trouble. With all what is going on, it is so reassuring to know that mum is happy and safe, especially being so far away. Thank you so much to everyone, the staff are amazing and I could not be happier with where my mum is.

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Review from Karen F (Daughter-in-law of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very happy at Carpathia and we have full confidence in the care she is receiving. They communicate regularly with us and have made video calls possible so she can see her grandchildren.

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Review from Holly N (Granddaughter of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have looked after my Nanna so well. She went in not being able to walk after breaking her hip and staff have really encouraged her to become independently mobile again! All the staff seem lovely and one person, in particular, takes the time to WhatsApp me to tell me when it’s a good time to videocall
nanna which is lovely. The manager was very helpful when my Nanna had just moved in and we had concerns about a pressure sore that she had got whilst in hospital.

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Review from Helen B (Daughter-in-law of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a beautiful home. The surroundings are pristine. The staff made my mother-in-law very welcome and she settled in straight away. Nothing was too much trouble. They were all kind, helpful and supportive throughout her stay. We felt she was well looked after and all her needs were met.

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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Carpathia Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Carpathia Grange is calculated as follows: ( (413 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 463 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carpathia Grange is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Sep 2024

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (92)

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Meet the Team (1)

Jodie

Jodie Farr

Job Title: Home Manager

Joined: 2025

We have a terrific team at Carpathia Grange. I started working here in 2020 and have progressed from Team Leader to Unit Manager, Deputy Manager, and Home Manager.


We all work incredibly hard, and I am proud of what we have achieved. So far we have received gold standard framework accreditation, which shows that we consistently deliver high quality end of life care when needed.


We have also achieved VIPS accreditation which focuses on high quality person-centred care for residents living with dementia. Both demonstrate our commitment to residents, ensuring we make a real difference to those we support.


Asa Home Manager, it’s important to have good communication skills, be transparent and have a vision for high standards. As a leader, you also need to be positive and approachable; it is my role to provide help and support to colleagues as well as residents.


My favourite part of working here is ensuring all residents enjoy being at Carpathia Grange. We create happy memories and actively nurture healthy lifestyles. Seeing smiles on the lovely faces of residents makes me smile too. I feel privileged to be able to make such a positive difference in people’s lives.


Outside of work, I love a spa day to unwind and relax. I also enjoy spending time with my family.