Rivermede Court Care Home

The Avenue, Egham TW20 9AD
Submit a Review
9.8 93 Reviews
  • Rivermede Court Care Home, Egham
Rivermede Court provides quality residential, dementia and short stay care in a luxurious 'home from home' environment. It offers 80 generously proportioned en-suite bedrooms and high-quality facilities including delightful dining areas, cosy lounges, a cafe/bar, cinema and a hair and beauty salon.

All this comes with the added reassurance of 24-hour on-site care and support along with a dedicated activity team providing a variety of activities and events reflecting residents' interests. Rivermede Court also boasts its own driver and vehicle who will ensure residents have a regular outing and excursion schedule to enjoy.

The home offers specialist dementia care in a dedicated area of Rivermede Court. This safe environment has been designed to calm and soothe yet also stimulate the people cared for.

The wonderful facilities at Rivermede Court include a cafe-bar, relaxing lounges, welcoming dining rooms, cinema rooms as well as a hair and beauty salon.

You can be certain of the warmest of welcomes so please do get in touch and make a date to visit soon.

Rivermede Court, conveniently located in Egham town center, is the latest addition to the luxury care home group, Cinnamon Care Collection.

Cinnamon Care Collection is proud to have been recognised as a Top 20 Mid Sized Care Home Group by carehome.co.uk for two years running (2018 and 2019)

Show Rivermede Court Care Home on the Map

Care Provided by Rivermede Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Assessments
    • Ages 60+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Rivermede Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,475
    • RESPITE Self-Funded Residential Care from £1,575
    • RESPITE Self-Funded Residential Dementia Care from £1,600

  • Fees are subject to an assessment and availability. Please call us for up to date availability and information on any live offers.
  • (these prices are only a guideline, please contact Rivermede Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Now open so visitors welcome to visit at anytime.


  • Parking

  • Parking on site


Rivermede Court Care Home Reviews (93)

Total of 93, showing 1-20
9.8

Rivermede Court Care Home has a Review Score of 9.8 (9.842) out of 10, based on 54 reviews in the last 2 years. Over all time Rivermede Court Care Home has 93 reviews.

Overall Experience

  • 85
  • 7
  • 1
  • 0
  • 0

Date Published

93
11
28
54
39

Review from Cheryl M (Daughter of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, Rivermede is excellent. My mother has been a resident for over 2 years, the staff are really good,m they have a fairly good retention rate, they don't use agencies unless it's really necessary and the activities are second to none. It's clean, the telephone is answered quickly every time and
the reception staff are always on the ball, happy to help and cheerful. Yes it's a lot of money but it's so much better than a lot of others in this price bracket. You get what you pay for overall.

Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you so much for your kind and thoughtful feedback. We are thrilled to hear that your mother has a positive experience with us at Rivermede over the past two years. We take great pride in the consistency and quality of our team, as well as the wide range of activities we offer to ensure a fulfilling experience for all our residents. We're also delighted that our team, including the reception team, has made such a positive impression. Their dedication to providing excellent customer service is something we truly value, and we're glad it has made a difference to you.Thank you again for your support and trust in Rivermede. We look forward to continuing to care for your mother and providing the best experience possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edward L (Son of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be impressed by the staffing at Rivermede. They are professional, considerate, caring - a real pleasure to deal with. They make me feel comfortable that my mother is being cared for. The facilities are impressive but kept very clean and tidy. The grounds are always colourful and well maintained.
The management have done a great job in running the facility and generally keeping me updated on what is happening. I would unhesitatingly recommend Rivermede.

Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review, we will be sure to pass your comments on to the team. Rivermede Court staff pride themselves on delivering a high standard of care from all departments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline G (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a superb home for dad to commence his attended care. The staff are supportive, friendly and attentive to all the residents' needs. Cleaning and laundry services are ideal. Food was excellent with various choices to suit all tastes and appetites. When arranging outside hospital appointments
the admin team ensured the visits were on time and transport and companions were provided. This is an excellent facility with exceptional staff, providing the best care.

Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

It was an absolute pleasure to support and care for your father. It was wonderful to see him improve throughout his stay. We will ensure that your kind words are relayed to our team at Rivermede. From all of us here, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R E (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Special thanks to a particular staff member - Mum had a denture fitting today and she is anxious about aftercare saying she could not fit them herself.
This staff member crouched down and reassured Mum that all their care staff will help Mum get used to the dentures and help her to put them in and
clean them.
The kindness and compassion was beautifully timed as Mum would not hear it from me and we are now on a less stressful way forward. Thank you to that staff member - gutted you are retiring.

Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you for your valued and appreciated review. As well all know, the little things are important. It's fantastic to have feedback for the care team, acknowledging the dedication and compassion they show every single day. We really appreciate you taking the time to write these kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T L (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was resident at Rivermede Court for nearly three years, before she passed away in December 2024. During that time she received exemplary care. Initially, Mum, who had an Alzheimer's diagnosis, did not not need a great deal of support - she was on the residential floor. Over time her needs increased
both as her dementia worsened and following a fall when she broke her hip. The home were always ready to give her the care and support she needed. Mum was a very sociable person and loved the activities and entertainment. She particularly enjoyed trips out and her favourite was to go to the theatre. Towards the end of her life Mum needed palliative care which was provided with the support of the community nursing team who visit the home regularly. I am so pleased that she was able to remain in the home surrounded by people she knew and who knew her until the end of her life. I will also always be grateful for the support offered to me by all of the staff during that difficult time.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review. It was an honor to be able to support your family and your lovely mother. We are so sorry for your loss.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline H (Daughter of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after and has the opportunity to join in the activities available. Mum said the food and drink available are very good and always there if required. The staff are friendly and always remember Mum's likes and dislikes. Mum has a nice room and it is always kept tidy.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are pleased that your mother is enjoying her stay at Rivermede and that she is enjoying the activities, food and care at Rivermede Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems to have settled into her new home at Rivermede with all the help and care afforded her by your wonderful staff. I had feared a bumpy transition but it has gone better than I have expected, no doubt, to your combined experience. I thank you.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are so pleased that your mother has settled well into life at Rivermede Court and that you and your mother have had a positive and smooth transition into life at Rivermede.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nikki D (Friend of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact, the support was exemplary. I spent over an hour with the Admissions Adviser, looking over the Home and discussing the support needed for a very close elderly friend suffering from both Dementia and Alzheimer's. This was for a respite stay whilst essential building work was carried
out on his home. I was shown all areas, rooms, and dining areas and chatted with some residents and staff. The arrangements were very professional and prompt which allowed us total peace of mind for the admission. He settled in immediately and thoroughly enjoyed taking part in some of the activities and sitting with other residents during lunches. Unfortunately, he became quite unwell a few days after admission, the staff noticed this immediately and called an ambulance, informed the family, and kept the room open for his return when discharged. I cannot recommend Rivermede highly enough, everything is 5*. Thank you to three members of staff in particular, and all the staff.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review and for your kind words. We are so pleased that your friend had such a positive experience for his respite stay at Rivermede, and that you found the admission process to be professional, prompt, and leaving you and your friend feeling reassured and supported. We will be sure to pass on your comments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Son of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came here for respite care. She has been through a rough patch. By the time she left, she was a different person. She was stronger, looking forward to life, and with a twinkle back in her eye. The staff here are truly amazing and it has been a pleasure to get to know them. Thank you Rivermede.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review, we are so pleased that your mother enjoyed her respite stay with us and that she was feeling so much better. We would be happy to support you and your mother with any future requirements.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Son of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are friendly, professional, and all-around amazing. They were respectful to my Mother and her disabilities, and not a bad word from her. The staff are accommodating and pleasant. The rooms are well-equipped, modern, and clean.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review. We are so pleased that your mother had a good respite stay with us, we would be more than happy to support her with any future needs.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Daughter-in-law of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The room is lovely and every effort has been made to help Mum settle in. The food is excellent and very suited to Mum's tastes.
The care staff are amazing, and very friendly and nothing is too much trouble. Everything we have raised has already been noticed and acted on by the staff. Very pleased
to have found Mum in such a lovely place.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are so pleased that you have found the food to be of an excellent standard and to your mother-in-law's taste. The team prides itself on person-centered care and responding to residents' changing needs swiftly. We will be sure to pass your comments on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sadie M (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Rivermede Court for three years when her frontotemporal dementia reached a level where she needed full time care. She remained at the home until she passed away last week. I am so grateful to the amazing care team at Rivermede for great care and affection they showed my mother during
her time there. Furthermore, the home was always accommodating of my mother's deteriorating mental condition and were able to care for her advanced dementia in a fuss-free and compassionate manner. During my mother's final days, I spent almost and entire week in the home and watched the staff laughing and singing with the residents in such a lovely warm and relaxed atmosphere. I cannot recommend the home more.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review. We are so sorry for your loss, it was an honor to support your mother and your family. We will be sure to pass on your lovely comments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Grandson of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our initial two months at Rivermede Court for my grandmother have exceeded expectations. We chose it in part due to a personal referral from a friend and have not been disappointed. The facilities are superb but the excellent, warm and professional staff team truly make it.

Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review, we are so pleased that you and your grandmother have had great care and service that exceeded your expectations, Rivermede Court staff always aim to go above and beyond. We will be sure to pass on your comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lyn S (Daughter-in-law of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been very grateful for the care that my mother-in-law has received since she arrived in February 2021. The staff are very caring and supportive of the residents' and their families too. We are so pleased that we found Rivermede Court, we have no worries at all about the care my mother-in-law
is getting, it is second to none.

Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your review. We will be sure to pass your comments on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K C (Daughter of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a happy place to visit. The care here is at the forefront and not just 'top dressing'. Wonderful staff for the reception to catering.

Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review, we will be sure to pass your comments on to the team. Rivermede Court staff pride themselves on delivering a high standard of care from all departments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kendra H (Daughter of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moving-in experience has been excellent, all staff caring and understanding, have already seen an improvement in Mum.

Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are pleased that you and your mother had such a positive moving-in experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise S (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy, relaxed and very comfortable with all aspects of the care home. She loves the activities, and we are very appreciative of all the activities the care home provides. I can't recommend Rivermede enough.

Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are so pleased that your mother is enjoying her stay at Rivermede Court and all the activities provided.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon P (Son of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is fantastic, the staff are very attentive and caring. Mum said she was very happy staying there.

Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review. We are pleased that your mother enjoyed her respite stay with us. We look forward to having her stay with us again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Daughter of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home. My mother was hesitant about coming to the home, but seeing her when she first came to the home and picking her up, she has her mojo back. My mum has been more active, having people to talk to has boosted her moral.
The staff are 1st class, with service and have made her so comfortable,
better than being at home. Thank you, thank you, thank you! My mum will be back!

Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are so pleased that your mother had a great respite stay and that she has a 1st Class experience. we will pass your comments on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Duncan P (Husband of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As well run as ever.

Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. we are so pleased that you are happy with the service your wife receives at Rivermede.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Rivermede Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.842 for Rivermede Court Care Home is calculated as follows: ( (550 Excellents x 5) + (90 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 646 Ratings = 4.842

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rivermede Court Care Home is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 54 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (7)

Candice

Candice O'Neill

Job Title: General Manager

Joined: 2021

What I Do:
I’m so proud to be the leader of a successful team where everyone puts their heart and soul into everything they do in their day-to-day duties, making a real difference to the lives of people who live at Rivermede Court. We all share the common goal of putting our residents first and ensuring the highest level of care.
I am delighted to join Cinnamon as their dedication to offering luxury living with exceptional care is a vision shared by me.


My Experience:
I have worked in the care industry since 1998 and been a registered manager in different settings supporting people with varied needs since 2004, with a background in working with the elderly and in dementia care.
Before starting at Cinnamon I was the registered manager of a residential home which had received an Outstanding CQC rating twice in a row.


About Me:
I believe that being part of something so special is a true privilege and I relish the opportunity to deliver exceptional person-centred care in a Beautiful Luxury home.


Ruby

Ruby Clark

Job Title: Home Admissions Advisor

What I do
I am absolutely delighted to be a part of the Rivermede team here at Cinnamon Care. As the Home Admissions Adviser, it is a privilege to help families find a perfect solution for their loved ones during the later stages of their life.


My Experience
I have over eight years’ experience working within the care sector, supporting families throughout the journey, from their initial call, through the move-in process, and getting to see them regularly when they visit family within the home. Care homes give people the chance for a relaxed, stress-free and enriched life and it’s lovely to see our new residents settle in, make friends and become happier enjoying what each day’s activities can bring to them.


About Me
I love nature and animals. I live in a cottage and have four dogs that require plenty of attention and exercise. I enjoy short breaks abroad and love to see and create art where possible. My family are all artistic including an illustrator, painter, calligrapher and children’s book writer.


Hanka

Hanka Vlhova

Job Title: Activities Coordinator

Joined: 2019

What I Do: I'm the Activity Co-Ordinator at Rivermede Court and my role is to compose activities and events for our residents that are inductive, enjoyable,
and exciting. I liaise within the local community events within the home and visits to outside events too.
This helps to promote a social network for our residents.
My role includes activity plans based on well being, mental stimulation, physical well -being and of course the most important ingredient fun.


My Experience: I am a qualified hairdresser, however, I have been for the past 20 years working around care for children starting as an au-pair all the way to teaching assistant and cub scout leader. I have been helping out organizing events and fundraising in our local community.


About me: I am family-oriented person, I love spending time with my two lovely children and my partner together we are enjoying adventures trips or just staying home playing board games. In my twenties, I spend 5 years travelling around the world. I love playing board games and I am up for any challenge. My hobbies are cooking, baking, any types of craft, gardening and scouting.


Jose

Jose Oca

Job Title: Head Chef

Joined: 2023

I am the head chef at Rivermede Court and I have been working at Rivermede since October 2023.


I have been working as a chef for over 20 years and have been in the UK living and working as a chef for more than 15 years.


I am Spanish and I am a passionate, confident, and creative chef. I love to create delicious and nutritious menus using fresh seasonal ingredients from the local area.


Manon

Manon James-Mallinger

Job Title: Deputy Manager

Joined: 2021

What I do:
I started work at Rivermede Court last year as a Team Leader and have recently been promoted to Deputy Manager. I am enjoying my new role and all the challenges it brings. I am looking forward to growing the fantastic team at Rivermede Court and in helping to deliver excellent person centred care.


My experience:
Originally from Luxembourg, I came to the UK in 2006 and have worked in the care sector ever since I started as a Care Assistant and I have worked my way up from Carer to Senior Carer to Care Manager. I have worked in different care settings mostly homes that provided nursing care. My passion lies within the care sector and my ambition is to make a positive difference in people‘s lives.


About me:
I have recently gotten married. It only took 14 years but we got there in the end. In my spare time I like to meet with friends, have coffee and watch the world go by. I also enjoy reading a good book.


Rose

Rose Strutt

Job Title: Head Housekeeper

Joined: 2021

My main role is to support my team and provide the highest standards of cleanliness in Rivermede Court for the residents.


I have been Head Housekeeper for 15 years in the care industry and have now come to Cinnamon Care. I feel very privileged to be working with such a professional team.


In my spare time, I enjoy decorating, walking my dogs and spending time with my family, especially my 8 grandchildren.


Sharon

Sharon Smith

Job Title: Administrator

Joined: 2021

I am the administrator for the home and I deal with a variety of tasks including recruitment, HR admin, payroll to name just a few. I also manage and support the reception team. This is my first role in a care setting, but I have had many years of experience in administration roles. I have been working at Rivermede Court for 6 months now and I absolutely love my job. It feels like a privilege to be able to come to work in such beautiful surroundings and to be met by so many smiling faces every morning.


Frequently Asked Questions about Rivermede Court Care Home

What types of Care is Rivermede Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rivermede Court Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rivermede Court Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Rivermede Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rivermede Court Care Home to the centre of Egham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.