I cannot recommend Eden Court and highly enough - my husband was lucky to be in their care.
Rocky G (Wife of Resident)
My sisters and I are completely blown away by the extraordinarily high standard of care
Cindy G (Daughter of Resident)
It has great facilities, the food is delicious, it is clean, and the staff are always friendly
Robert B (Son of Resident)
Please call us for further information on our fees, what's included and for any seasonal offers that may be running. Please note, fee's are subject to availability and an assessment.
Eden Court offers plenty of secure off-road parking for visitors and guests. Parking is accessible from Charlotte Despard Avenue to the rear of Eden Court.
Eden Court has a Review Score of 10 (9.965) out of 10, based on 29 reviews in the last 2 years. Over all time Eden Court has 42 reviews.
Review from S W (Respite Resident) published on 24 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Yetty Adepegda, Village Manager at Eden Court
Thank you so much for your kind words. We're so pleased you enjoyed your stay with us.
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Review from Henry H (Nephew of Resident) published on 24 December 2024
Submitted via Postal Card •
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5.0 out of 5
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Review from Claudia V (Daughter of Resident) published on 23 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Adam Tallis, Village Manager at Eden Court
Thank you so much for taking the time to review Eden Court. I am so pleased that we were able to help. We will pass on your kind words to the team as I know they will appreciate you taking the time to feedback. If you ever need us again please don't hesitate to contact us.
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Review from Rocky G (Wife of Resident) published on 28 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Adam Tallis, Village Manager at Eden Court
Thank you so much for sharing your views on the care given by the team here at Eden Court. We were delighted to care for your husband and to support you throughout. I will pass on your feedback to the team.
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Review from Martin I (Son of Resident) published on 25 July 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
Thank you for entrusting us with your wonderful mother's care during your move. The team at Eden loved assisting your mum and hope we can be of help in the future.
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Review from Cindy G (Daughter of Resident) published on 24 July 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Adam Tallis, Village Manager at Eden Court
Thank you so much for your wonderful review, the team will be delighted when they read it. We are always pleased to welcome you and your sisters when you come to visit your mother. It is so touching to see your family's devotion to her, spending time together, and making special memories.
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Review from S B (Respite Resident) published on 15 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
We were delighted to welcome you back to Eden Court. We look forward to seeing you again, later on in the year. Take care.
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Review from Sally C (Wife of Resident) published on 27 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
We are so pleased that your wife's transition to Eden Court has been successful. I think our team already know how pleased you both are! Thanks so much for your kind words.
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Review from P M (Resident) published on 27 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
Thanks so much for taking the time to review your stay with us. The team will be delighted to hear your comments.
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Review from M N (Wife of Resident) published on 14 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Colleen Davidson, Eden Court Resident Services Advisor at Eden Court
It was our absolute pleasure to have met you and to provide the support and care that you needed. Thank you for taking the time to leave your heartfelt review.
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Review from Robert B (Son of Resident) published on 1 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
We are so pleased that your father has settled in well, has made friends and is participating in activities. Thank you for your positive review.
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Review from J B (Son of Resident) published on 29 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
Thank you for taking the time to leave us a review. Much appreciated. We are pleased that your mother has settled in well. I will pass your lovely message on to the team.
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Review from Douglas M (Husband of Resident) published on 13 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
Thanks very much for your review. We are truly appreciative of your kind words, which we will relay to the care team.
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Review from D S (Partner of Resident) published on 28 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
Thanks so much for such a lovely review. We will pass your positive comments on to the team.
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Review from Nicola-Jane W (Daughter of Resident) published on 15 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
Thanks so much for sharing your thoughts. We are delighted that your mother has settled in well and is enjoying life at Eden Court.
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Review from Kay R (Wife of Resident) published on 22 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Colleen Davidson, Eden Court Resident Services Advisor at Eden Court
Many thanks for your wonderful review, I will make sure to relay your comments to the whole team. We are so pleased to have welcomed you and are delighted to have made such a difference.
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Review from Michela R (Daughter of Resident) published on 17 November 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Colleen Davidson, Eden Court Resident Services Advisor at Eden Court
Thank you for your wonderful review. It was an absolute pleasure to welcome you and your family to Eden Court, and so very pleasing to know that our whole team made such a difference.
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Review from A R (Niece of Resident) published on 6 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Martin Harrington, Resident Service Advisor at Eden Court
Thank you so much for taking the time to share your experience. Much appreciated.
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Review from W B (Son of Resident) published on 5 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Colleen Davidson, Eden Court Resident Services Advisor at Eden Court
Thank you so much for your review, very much appreciated by the whole team.
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Review from Sam B (Friend of Resident) published on 28 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Colleen Davidson, Eden Court Resident Services Advisor at Eden Court
Thank you so much for taking the time to submit your lovely review - it is always rewarding to hear about your personal experience, and it means so much to the whole team.
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The Review Score of 10 (9.965) out of 10 for Eden Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.965 for Eden Court is calculated as follows: ( (332 Excellents x 5) + (12 Goods x 4) ) ÷ 344 Ratings = 4.965
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Eden Court is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Jul 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Recipient:
Cinnamon Care Collection
Date: Friday 31 Jan 2025 More details
Recipient:
Cinnamon Care Collection
Date: Wednesday 31 Jan 2024 More details
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Job Title: Clinical Services Manager/Deputy
Joined: 2024
What I do:
I am currently working as a Clinical Services Manager at Eden Court.
My Experience:
I completed my graduation in health studies from the London School of Management and Science and achieved a certificate for best service in Dementia course from Sterling University.
I have worked in various care settings which has fuelled my dedication to provide excellent care. My knowledge of clinical skills will enable me to continue to provide outstanding care with dignity and respect.
About me:
My enduring passion for nursing can be traced back to my childhood. I am inspired by Mother Teresa who strived hard to collect grains to feed the poor, help the destitute and nurse the leprosy.
I am blessed with two beautiful daughters, studying in senior secondary school. I have a lovely supportive husband who has a Doctorate in Hospital Management.
My hobbies are gardening, social work, current affairs and watching sports.
Job Title: Senior Activities Coordinator
Joined: 2023
What I do:
I am the Senior Activities Co-ordinator here at Eden Court. I am responsible for creating weekly activity schedules that are seasonal, exciting, inclusive, stimulating and fun. This includes live entertainment, fun outings, activities centred around hobbies and interests, culinary masterclasses, and cultural days embracing dance, costumes, and foods from around the world.
My Experience:
I started my career in sales. I then moved into event planning & management before running my own business developing & delivering educational physical development sessions for preschool children. And creating extraordinary entertainment packages for children’s parties, family gatherings & weddings. My career path changed course due to the COVID-19 pandemic but led to a conversation with a friend who was managing a care home, she highlighted how my skills would be perfect in a care setting. I nursed my mother through a 12-year dementia journey, it is a cruel disease. I was shocked by the lack of mental stimulation available during a respite stay in care. But it gave me first-hand experience and how I can make a difference to our residents daily.
About me:
I live in Surrey with my husband. We are Aunty & Uncle to many beautiful children. I love cooking, entertaining, staying on our boat, sea fishing and family BBQs on the beach. I also love musicals, singing and Harley-Davidson Motorbikes.
Job Title: Apartment Services Coordinator
Joined: 2021
What do I do:
As the Apartment Services Coordinator, my main role is to support our fantastic apartment owners to ensure a smooth and uncomplicated moving-in experience that is lasting. Subsequently, I work closely with them after the move-in to cultivate a community environment that feels like home. I am also privileged to work with both the Hospitality and Catering Teams to host different creative-themed galas and events for the Apartments.
My Experience:
Having worked in Social Housing for a number of years I understand how daunting it can be to relocate to a new home, so my experience allows me to assist in making the transition as smooth as possible. While my previous experience has largely been with young, vulnerable adults and families I am excited to bring some of my skills to Eden Court. I particularly enjoy working in a meaningful way, in a face-to-face role where I can create a positive mindset and most of all help others.
About me:
I recently completed my postgraduate qualification in Neuroscience and Psychology, so I have a deep understanding of isolation and loneliness which are a common concern, particularly since the COVID-19 pandemic.
Job Title: Head Chef
Joined: 2021
I have been the Head Chef at Eden Grange since 2021. My team and I are responsible for providing seasonal, healthy and enticing food for our residents, as nutritional needs must be met.
My Experience:
I started to work in catering 15 years ago. This changed my career forever. My first kitchen was a village restaurant in Hitchin where I realized my passion for being a chef.
My latest achievement was winning the Vegetarian for Life, Chef of the Year Award in 2023. This recognition is particularly important to me, as more and more vegans/vegetarians are moving into care.
About Me:
Not surprisingly creative cooking is my passion, Hungarian food is very close to my heart, and I enjoy reading the classics. I would love to do a tandem jump for charity.
Job Title: Head of Housekeeping
Joined: 2020
I am the head housekeeper at Eden Grange care home.
My experience:
I am originally from France where I trained at the Hotel & Tourism School in Bordeaux. When I came to England I worked as Deputy Head Housekeeper at Buckingham Palace looking after the Queen’s guests.
About me:
I have many interests in different lifestyles and cuisines having worked with many cultures and backgrounds, both in Europe and USA.
Job Title: Administrator
Joined: 2024
My name is Nick and I am overjoyed to be the Home Administrator at Eden Court. I have over 21 years of experience in luxury five-star settings with strong leadership skills and management in Banking, Customer Service, Hospitality, and Health & Social Care.
I bring my excellent customer service skills to Eden Court, having worked previously in a Business and HR Administration role for Oakland Care. Having joined Eden Court, it’s great to make good use of my administration skills and experience to manage a busy admin office - processing incoming resident admissions and the day-to-day running of the home.
I chose Cinnamon Care because it is important for me to work for a company that treats everyone with respect and empowers the teams to create a unique resident experience. I enjoy being part of the success of Eden Court and being one big happy family.
