I cannot recommend Eden Court and highly enough - my husband was lucky to be in their care.
Rocky G (Wife of Resident)
My sisters and I are completely blown away by the extraordinarily high standard of care
Cindy G (Daughter of Resident)
It has great facilities, the food is delicious, it is clean, and the staff are always friendly
Robert B (Son of Resident)
Please call us for further information on our fees, what's included and for any seasonal offers that may be running. Please note, fee's are subject to availability and an assessment.
Eden Court offers plenty of secure off-road parking for visitors and guests. Parking is accessible from Charlotte Despard Avenue to the rear of Eden Court.
Eden Court has a Review Score of 10 (9.965) out of 10, based on 29 reviews in the last 2 years. Over all time Eden Court has 42 reviews.
Review from Sue C (Daughter of Resident) published on 14 October 2022
Submitted via Postal Card •
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Reply from Colleen Davidson, Eden Court Resident Services Advisor at Eden Court
Thank you for taking the time to submit such a wonderful review, it means a great deal to the team to receive such positive comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E D (Daughter of Resident) published on 19 May 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (9.965) out of 10 for Eden Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.965 for Eden Court is calculated as follows: ( (332 Excellents x 5) + (12 Goods x 4) ) ÷ 344 Ratings = 4.965
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Eden Court is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Jul 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Clinical Services Manager/Deputy
Joined: 2024
What I do:
I am currently working as a Clinical Services Manager at Eden Court.
My Experience:
I completed my graduation in health studies from the London School of Management and Science and achieved a certificate for best service in Dementia course from Sterling University.
I have worked in various care settings which has fuelled my dedication to provide excellent care. My knowledge of clinical skills will enable me to continue to provide outstanding care with dignity and respect.
About me:
My enduring passion for nursing can be traced back to my childhood. I am inspired by Mother Teresa who strived hard to collect grains to feed the poor, help the destitute and nurse the leprosy.
I am blessed with two beautiful daughters, studying in senior secondary school. I have a lovely supportive husband who has a Doctorate in Hospital Management.
My hobbies are gardening, social work, current affairs and watching sports.
Job Title: Senior Activities Coordinator
Joined: 2023
What I do:
I am the Senior Activities Co-ordinator here at Eden Court. I am responsible for creating weekly activity schedules that are seasonal, exciting, inclusive, stimulating and fun. This includes live entertainment, fun outings, activities centred around hobbies and interests, culinary masterclasses, and cultural days embracing dance, costumes, and foods from around the world.
My Experience:
I started my career in sales. I then moved into event planning & management before running my own business developing & delivering educational physical development sessions for preschool children. And creating extraordinary entertainment packages for children’s parties, family gatherings & weddings. My career path changed course due to the COVID-19 pandemic but led to a conversation with a friend who was managing a care home, she highlighted how my skills would be perfect in a care setting. I nursed my mother through a 12-year dementia journey, it is a cruel disease. I was shocked by the lack of mental stimulation available during a respite stay in care. But it gave me first-hand experience and how I can make a difference to our residents daily.
About me:
I live in Surrey with my husband. We are Aunty & Uncle to many beautiful children. I love cooking, entertaining, staying on our boat, sea fishing and family BBQs on the beach. I also love musicals, singing and Harley-Davidson Motorbikes.
Job Title: Apartment Services Coordinator
Joined: 2021
What do I do:
As the Apartment Services Coordinator, my main role is to support our fantastic apartment owners to ensure a smooth and uncomplicated moving-in experience that is lasting. Subsequently, I work closely with them after the move-in to cultivate a community environment that feels like home. I am also privileged to work with both the Hospitality and Catering Teams to host different creative-themed galas and events for the Apartments.
My Experience:
Having worked in Social Housing for a number of years I understand how daunting it can be to relocate to a new home, so my experience allows me to assist in making the transition as smooth as possible. While my previous experience has largely been with young, vulnerable adults and families I am excited to bring some of my skills to Eden Court. I particularly enjoy working in a meaningful way, in a face-to-face role where I can create a positive mindset and most of all help others.
About me:
I recently completed my postgraduate qualification in Neuroscience and Psychology, so I have a deep understanding of isolation and loneliness which are a common concern, particularly since the COVID-19 pandemic.
Job Title: Head Chef
Joined: 2021
I have been the Head Chef at Eden Grange since 2021. My team and I are responsible for providing seasonal, healthy and enticing food for our residents, as nutritional needs must be met.
My Experience:
I started to work in catering 15 years ago. This changed my career forever. My first kitchen was a village restaurant in Hitchin where I realized my passion for being a chef.
My latest achievement was winning the Vegetarian for Life, Chef of the Year Award in 2023. This recognition is particularly important to me, as more and more vegans/vegetarians are moving into care.
About Me:
Not surprisingly creative cooking is my passion, Hungarian food is very close to my heart, and I enjoy reading the classics. I would love to do a tandem jump for charity.
Job Title: Head of Housekeeping
Joined: 2020
I am the head housekeeper at Eden Grange care home.
My experience:
I am originally from France where I trained at the Hotel & Tourism School in Bordeaux. When I came to England I worked as Deputy Head Housekeeper at Buckingham Palace looking after the Queen’s guests.
About me:
I have many interests in different lifestyles and cuisines having worked with many cultures and backgrounds, both in Europe and USA.
Job Title: Administrator
Joined: 2024
My name is Nick and I am overjoyed to be the Home Administrator at Eden Court. I have over 21 years of experience in luxury five-star settings with strong leadership skills and management in Banking, Customer Service, Hospitality, and Health & Social Care.
I bring my excellent customer service skills to Eden Court, having worked previously in a Business and HR Administration role for Oakland Care. Having joined Eden Court, it’s great to make good use of my administration skills and experience to manage a busy admin office - processing incoming resident admissions and the day-to-day running of the home.
I chose Cinnamon Care because it is important for me to work for a company that treats everyone with respect and empowers the teams to create a unique resident experience. I enjoy being part of the success of Eden Court and being one big happy family.