Springvale Care Home

9 Main Street, Lennoxtown, Glasgow G66 7HA
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9.9 54 Reviews
  • Springvale Care Home, Glasgow
Springvale Care Home is a luxury care home in Lennoxtown, Glasgow, with views of the Campsie Hills.

It offers en-suite accommodation and delivers the highest levels of residential, dementia, respite and nursing care from highly trained and compassionate staff.

Springvale Care Home believes that every resident should be given the opportunity to live an enriched and independent life in a supportive, caring environment.

The whole ethos of Springvale is built around the word 'home', as it is crucial to them that it feels like a home. Consequently friends and family are welcome to visit at any time and there are no set visiting hours.

Residents are also encouraged to bring their own furniture and personal items so they feel comfortable surrounded by familiar things.

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Care Provided by Springvale Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victor Dewson (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (95)
    • Single Rooms with ensuite Wet Room (95)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Springvale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,350
    • Self-Funded Residential Dementia Care £1,350 – £1,350
    • Self-Funded Nursing Care £1,350 – £1,350
    • Self-Funded Nursing Dementia Care £1,350 – £1,350
  • (these prices are only a guideline, please contact Springvale Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Springvale Care Home Reviews (54)

Total of 54, showing 1-20
9.9

Springvale Care Home has a Review Score of 9.9 (9.877) out of 10, based on 28 reviews in the last 2 years. Over all time Springvale Care Home has 54 reviews.

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Review from J S (Great-Nephew of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-aunt moved into Bluebell Wing a few months ago and loves everything about it. We are thrilled she has settled so well and this is down to the wonderful staff and their patience and commitment to making the residents happy. She is very well cared for as she has a number of health issues, all
of which are addressed by the carers. The individual rooms and communal areas are beautifully decorated and fresh. My great aunt's bedroom is spacious and she has a wet room. There is always something going on and outings plus a fabulous hairdresser on site. Family are always made so welcome and the staff remember our names. There is outdoor space for the residents to enjoy and the home has close links with the local primary school. The home is well run by the management team who are approachable, extremely knowledgeable and friendly. I can't rate the home highly enough. Special shout out to Bluebell staff and another team member and her activities team.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Good morning. Thank you for the very kind comments that I have shared with the staff. It is a delight to have your aunt live with us.


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Review from Marjory T (Daughter of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away yesterday after almost two years at Springvale, two years when we knew she was cared for when we could relax and just enjoy visiting her. The staff became like family, always caring, and always friendly. I can't recommend this wonderful place highly enough. Our family loved the amazing
birthday and Mother's Day events we could all enjoy with Mum.

Reply from Stephanie Wylie, Home Manager at Springvale Care Home

Team Springvale thank you for your very kind words.


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Review from Dianne W (Sister of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of Springvale Care Home for nearly two months and we have found that the staff are extremely efficient, professional, hardworking and welcoming with regard to my sister. She has settled in really well and is very happy in her surroundings.
The home itself is very clean
and there is a good choice of food on the menu daily with nothing too much trouble. The individual rooms are very bright and there are various other areas where residents can mingle.
The facilities are excellent and my sister is certainly thriving in their care. It offers many activities and outings which encourage the residents to socialise with one another.
I would highly recommend Springvale Care Home and thank the staff for the great care they take in looking after my sister and the other residents.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Huge thanks for your very kind comments - it is a pleasure to see you when you visit and it is our joy to have your sister living with us.


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Review from James M (Son of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the home for over a year. The care and friendship are second to none. Very grateful we picked this care home. There are daily activities to keep the residents active and having a laugh with tea and cakes never far away. Brilliant care home.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Many thanks for the very kind comments - it is our pleasure to have your mum lives with us.


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Review from Margaret G (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad spent the last 8 months of his life in Springvale Care Home. I honestly don't know where to start. The overall service given to my dad and us as a family was above and beyond anything we expected. Please look at the home's social media page. The information shared and the photographs speak for
themselves. We will forever be grateful.

Reply from Alan Twigg, Regional Manager at Springvale Care Home

Thank you for your review and kind words, we will share this with the team. I am delighted to hear that we have exceeded your expectations, not only for your dad but for you as a family. We continue to promote resident's independence with a variety of activities and events, to allow our residents to thrive within the home.


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Review from M F (Sister of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has recently moved into Springvale Care Home and arrived to a lovely welcome by all staff. The staff have gone above and beyond caring for her. Her room is lovely and kept immaculate. There are great activities each week and outings. The onsite handyman has put up pictures, mirrors etc and
made it very homely. The admin team have been great getting her registered with doctors etc. Cannot rate the staff highly enough. I would recommend this wonderful to anyone.

Reply from Victor Dewson, Home Manager at Springvale Care Home

We at Team Springvale greatly appreciate your very kind words.


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Review from L S (Niece of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our initial visit to the home we as a family could tell this was a special place. The home is so welcoming and scrupulously clean. Each area is fresh and modern. It is stressed that this is the residents' home and they/their family can come and go as they please. The room my aunt has is beautiful,
the decor is neutral and the furniture is modern and more than adequate storage is provided. Residents are encouraged to make it feel like their own room so the resident handyman puts up pictures and we used our own bedding. There is a fabulous wet room in each room and a wonderful assisted bathroom. The staff go above and beyond, nothing is a bother. My aunt has had her hair cut and highlighted and her nails done in her first week at the home. The personal care my aunt is receiving is amazing. All management team are so approachable and have helped us navigate getting my aunt in and settled. The staff on Bluebell Wing are the most dedicated and caring professionals. 10/10 score all round.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you very much for taking the time to leave such a lovely review of our home. We appreciate all feedback and are very grateful. I have passed your kind words on to our Bluebell team.


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Review from Laura C (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been in hospital. I brought her home to her unit, and what a lovely welcome home she received from all the care staff, so genuine and caring, attentive and thoughtful.
Staff had made Mum's room all cosy and tidy and ensured checks were done. After informing the staff that Mum may have a
pressure sore, her mattress was fitted with pressure relief, and the nurse contacted for appropriate checks and prescriptions.
The care and attention are second to none.
Caring is an extremely difficult job, and Springvale Staff continue to provide the best.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much for your kind thoughts, it is our delight to look after your mum.


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Review from Christina M (Sister of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to express how happy I am with my sister's care in Springvale. It has been very hard for her to give up her home and move into the home, but the staff have been so supportive and caring. They constantly go the extra mile for her, and she has settled so well.
She is constantly busy with outings
and activities within the home and has made friends, which is wonderful because she was lonely at home.
For me, it is a great weight off my shoulders that she is so happy and content and is being looked after so well.
I would also like to mention the manager, who is so lovely and always is available to talk to.
Thank you, Springvale; you are doing a wonderful job.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much for your kind comments; it is our pleasure to look after your sister.


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Review from Margery G (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to commend Springvale Care Home. Mum has been taken care of there for almost two years now, and she is being well cared for. As a relative, the staff are all like part of a big family, from the Admin staff as you come in the front door to the hairdresser Alison, the kitchen, laundry and
cleaning staff, who are always interested in Mum’s well-being and chat to her when they are in her room. Unable to visit because of Covid on Mum’s recent 99th birthday, the staff in the Primrose unit made the day special for her and sent me photos of the occasion. It meant so much to me. The standard of the food is excellent at the moment thanks to innovative ideas in the kitchen, and the efficiency of the laundry has also improved. As with any situation, there are occasional glitches, but the unit staff and management are keen to hear any complaints and are quick to take action to remedy the situation. Well done everyone.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you very much for your kind words. I have passed this over to the staff. It is a pleasure to support Mum.


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Review from M M (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home for a loved one is difficult, but every day, I am so glad that I chose Springvale. Mum is well cared for and contented, and the staff display professionalism, affection and respect for the residents. The month of December is filled with lots of lovely events and celebrations - watching
the hard work that the carers put into ensuring that Christmas Day was special for the residents was very heartwarming. The manager and his superb team have worked hard to ensure that the home is a warm, welcoming place, and staff at all levels and all departments are friendly and helpful.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you for your kind words; it is very much appreciated. I have passed the feedback on to the units.


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Review from Carole W (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly, welcoming home.
My mum has been there for a year now, and the staff do a very caring role; it undoubtedly takes a great deal of pressure off the family.
If there are any issues, communication is extremely good, with open doors to the manager and deputy.
It's not perfect, but nowhere
is, but this is next to it.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

A lovely review of our home, thank you very much. I have passed this feedback over to the units.


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Review from S S (Niece of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank this home enough for looking after my grandmother. They have always treated her with dignity and respect. When she has been confused, they have taken time to reassure her, settle her, and best of all, make her laugh.
She always said laughter is the best medicine, and now she is getting
her fill.
The staff in the Primrose unit have not only taken care of her but also been a great support to the family.
I would wholeheartedly recommend this home.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you very much for the lovely feedback. I have passed this on to the units.


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Review from Jan H (Mother of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic activity programme for December. Great variety of entertainment which I think would cover everyone's needs. I went to some of the entertainment and loved it. The jive dancers were absolutely amazing. Great energy. The songs they danced to, all the residents remembered and sang along.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you for your feedback; I will pass this onto the staff. It is a pleasure to support mum.


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Review from L H (Daughter of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Springvale is a comfortable and welcoming place with a really nice atmosphere and high standards of cleanliness.
The staff are very friendly and treat Mum as an individual - taking time to know her likes/dislikes. They are open to feedback/suggestions and are excellent at keeping me informed if Mum
is unwell. I feel we are regularly involved in decisions made regarding her well-being.
A big thank you to all the staff - they are a great team of people.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you very much for the lovely feedback. I have passed this on to the unit. It is a pleasure to support Mum.


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Review from Carol M (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Springvale for more than a year! I can't praise the staff and management enough; they always give 100%! Nothing is a problem to them, and their staff make the resident's family so welcome! They have lots of varied activities for the residents and even go all out to help individual
residents! I'm so glad my mum is in Springvale! It's peace of mind for me knowing she's safe and couldn't be cared for any better!

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you very much for your kind words. It is greatly appreciated and a pleasure to support both Mum and the family.


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Review from Jim M (Husband of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great facilities and wonderful staff. Unbelievable compassion and professionalism shown to my wife and to me throughout her stay, and the dignity given to her during her sudden decline and end-of-life care was exemplary. Can't praise the nursing and care staff highly enough. Nothing was too much trouble
for them.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

We are very grateful for your kind words. Your wife is a great loss to the Heather Unit. We are thinking of you at this difficult time. Please let us know if we can support you in any way.


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Review from Anne Y (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Springvale Home in September 2023. After a year of being in and out of hospital care, she had been confused and unsettled when she arrived. I was very concerned about how she would feel, but I worried unnecessarily. The staff are wonderful, and nursing care is excellent. Any concerns
are taken care of. The team really listen and cares about each individual and welcomes visitors. The home is extremely clean and welcoming. There are activities, outings and newsletters. Mum can’t always remember the things she’s been doing, but I know she is happy and safe there. I can’t recommend them highly enough.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much for your very kind words. The staff in the unit are delighted with your comments.


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Review from F M (Husband of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with the attitude and and attention given by the carers. The background staff are also friendly and courteous. The range of activities over the festive season was varied, and we’re looking forward to the forthcoming outings when better weather eventually arrives.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Many thanks for your very kind words. I have shared them with the staff in the unit, and they express their sincere thanks.


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Review from Lorraine H (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was diagnosed with dementia and was resettled into Springvale Care Home. The staff here are amazing, showing extremely high standards of individualised care. I highly recommend this care home and am thankful that my dad spent the end of his life as a resident here. Thank you to all the staff.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much for your kind words. The staff have very fond memories of your dad, and they have asked me to pass on their thoughts.


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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Springvale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Springvale Care Home is calculated as follows: ( (293 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springvale Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

Please feel free to get in touch to discuss.


Awards / Recognitions (2)

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Meet the Team (4)

Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January 2021, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles since 2017


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes as my full Nursing Carer. It's an honour and privilege to work in the Social Care Sector.


Stephanie

Stephanie Wylie

Job Title: Deputy Manager

Joined: 2019

I joined the wonderful team at Springvale in February 2019 initially as a clinical service manager before stepping into the Deputy Manager role in 2021.


I have over 14 years of experience in elderly care and working in a variety of care roles before attending Glasgow Caledonian University in 2014 to obtain my Nursing Degree. On gaining this I worked within many NHS sectors including Oncology and Palliative care however my passion has always been supporting the elderly within the private care sector and promoting the deliverance of high-quality person-centred care, with positive outcomes.


Victor

Victor Dewson

Job Title: Home Manager

Joined: 2021

I joined Team Springvale in January 2021 as home manager. I have been a nurse for 36 years years and worked in a variety of NHS settings including community nursing before moving to the care home sector. I have held a variety of roles including regional director for 12 years and I am now enjoying managing Springvale with the support of a wonderful and dedicated team of staff.


Sandra

Sandra Connelly

Job Title: Clinical Service Manager

Joined: 2021

I joined Springvale in 2021 as a unit manager and have now been successfully promoted to Clinical Service Manager. I qualified as a nurse in 1991 and I am passionate about ensuring that everyone who comes to live with us is treated with dignity and respect.


Frequently Asked Questions about Springvale Care Home

What types of Care is Springvale Care Home registered for?

Older Person Care, Dementia & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springvale Care Home provide?

Palliative Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Springvale Care Home have?

There are 95 Single Rooms.

What are the Facilities & Services at Springvale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springvale Care Home to the centre of Glasgow?

8.0 mile(s) as the crow flies, distance by road may be significantly further.