Springvale Care Home

9 Main Street, Lennoxtown, Glasgow G66 7HA
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9.9 54 Reviews
  • Springvale Care Home, Glasgow
Springvale Care Home is a luxury care home in Lennoxtown, Glasgow, with views of the Campsie Hills.

It offers en-suite accommodation and delivers the highest levels of residential, dementia, respite and nursing care from highly trained and compassionate staff.

Springvale Care Home believes that every resident should be given the opportunity to live an enriched and independent life in a supportive, caring environment.

The whole ethos of Springvale is built around the word 'home', as it is crucial to them that it feels like a home. Consequently friends and family are welcome to visit at any time and there are no set visiting hours.

Residents are also encouraged to bring their own furniture and personal items so they feel comfortable surrounded by familiar things.

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Care Provided by Springvale Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victor Dewson (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (95)
    • Single Rooms with ensuite Wet Room (95)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Springvale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,350
    • Self-Funded Residential Dementia Care £1,350 – £1,350
    • Self-Funded Nursing Care £1,350 – £1,350
    • Self-Funded Nursing Dementia Care £1,350 – £1,350
  • (these prices are only a guideline, please contact Springvale Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Springvale Care Home Reviews (54)

Total of 54, showing 21-40
9.9

Springvale Care Home has a Review Score of 9.9 (9.877) out of 10, based on 28 reviews in the last 2 years. Over all time Springvale Care Home has 54 reviews.

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Review from P M (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved into Springvale, she seems to be very content, and although she can't remember much, she thinks of Springvale as her own home that she left, so it has also helped me to know that my mum feels comfortable in her surroundings and with the care that she is receiving.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Many thanks for your very kind comments. It is a pleasure to have your mum live with us and for us to support both your mum and your family.


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Review from Scott B (Son of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad moved into Springvale in July/August of this year. I cannot praise everyone who works at Springvale highly enough. The home is very clean, the staff are friendly and caring to all the residents. The food is of a very high standard, indeed the chef is often found in the dining room speaking
to the residents. There are lots of activities for everyone, including many out with the home. Sadly Mum passed away in October. The manner in which the staff dealt with Dad after her passing was fantastic, they looked after my dad so well and so sensitively, was really lovely. I can’t praise everyone working at Springvale highly enough, it is an amazing place and I’m so fortunate that I was able to get both Mum and Dad into Springvale.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you for your kind words and review. It has been our pleasure to support both your mum and dad within the home and we send our condolences on the passing of your mum, she is very much missed in the care home. We will pass on the feedback to the team.


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Review from Mark A (Son of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Springvale Care Home last September (2022) and since then she has received nothing but the upmost best of care! The professionalism of all of the staff and the management of the home have been second to none, and I would like to say that the love, care and friendliness of everyone
at the home and compassion shown to all the residents they care for are a credit to all the staff who work there! I know that my mother is being well looked after in Springvale and since being admitted has settled at Springvale really well! I would therefore highly recommend this care home to anyone who has an elderly relative requiring the best care (possible).

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you for your kind words. I will pass this on to the staff in each unit.


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Review from S M (Daughter of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were apprehensive about my mum moving into a care home as she gets confused but was no longer able to stay safely at home. We need not have worried, the staff at Springvale are all excellent and so caring. Mum is now living her best life, loving the company and enjoying all the activities. Can't
recommend this home highly enough. Visiting her is a pleasure as she is so happy. Home is always spotless too thanks to the cleaning staff.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you for your review and kind words, we will pass this on to the team. It is our pleasure to support your mum at Springvale Care Home and I am delighted to hear that your mum is living her best life in the home.


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Review from Mark W (Son-in-law of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law went into Springvale Care Home Lennoxtown in October 2021 due to suffering from dementia, as we struggled to care for his increasing needs. As you can imagine, it was an extremely stressful time, but the continued professionalism and friendliness of management and care staff is exemplary!
Since his entry into care, I have been a regular visitor to his unit and on every occasion it has been such a positive, friendly and family-orientated atmosphere. The staff are so welcoming and it's evident the residents are experiencing a positive living environment. Myself and our family can’t thank the staff enough for their continued first-class care, as I have noticed my father-in-law is thriving due to receiving stimulation, due to the many activities on offer and the healthy menu provided, which has led to him putting on much-needed weight. We have further noticed that he is more settled and he now calls Springvale his home. I only have positive things to say.

Reply from Stephanie Wylie, Deputy at Springvale Care Home

Thank you very much for the lovely feedback. It is very much appreciated. Deputy Manager.


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Review from M H (Granddaughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny has been living in Springvale Care Home for approx three months now, and she is thriving. After living alone for many years, she is relishing with the company of her fellow residents and enjoys her weekly visits to the wonderful hairdresser and the many outings organised by the fab activities
team. She raves about her meals, and it is evident that the care she is receiving for the staff is second to none. Forever grateful.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much for your kind words the staff are delighted.


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Review from J C (Niece of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has had a new lease of life since residing at Springdale Care Home in Campsie.
My aunt says the staff help her a lot but also allows her to keep as independent as possible.
My aunt says the meals are very good (and she can be a bit fussy when eating).
When visiting her, I have always found
the staff to be friendly and helpful. The atmosphere when you walk into the home is welcoming, and the place smells nice.
I love the way each corridor is given its own address, which in turn, gives the residents a feeling of their room being their own.
Thank you to all the staff for their hard work and dedication; it is very much appreciated by our family.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much for your kind comments. It is a pleasure to look after your aunt.


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Review from Scott B (Son of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's always a pleasure to visit Mum here as all the staff are so welcoming and friendly.
What a lovely environment that's always got laughter and smiles.
The rooms are clean, and the staff are always attentive and accommodating for the smallest of things.
The staff and management are always welcoming,
made time for any questions and put my mind at ease when my mum first arrived.
I recently asked Mum if she's being looked after well and she said all the staff were very good and she's been looked after well.
I'm more than happy with the overall standard at Springvale, and I'm happy I decided this was the place for Mum.
Thanks to all the staff and management for making Springvale Great!

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much. I shared your comments with all staff.


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Review from H S (Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living here for the last seven years, and I have been living in all the units because of circumstances. I moved to Thistle Unit. The unit manager is brilliant and very approachable and always has and makes us laugh and always puts us first. The caring staff, I could name them all, but can't
single anyone out. The care is outstanding, and they are very attentive. They explain everything and spoil me silly. They attend to all my physical attributes. My son visits regularly and he has nicknames for the staff. The under manager is lovely, and she will do what she can to help. The manager is not only the manager of the home he is one of the family. He cares, and he does everything he can to help from broken hoovers, and if some poor soul comes in, he puts together a package to welcome them. He is the best manager that has ever been.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much. It is a pleasure to have you living with us.


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Review from Niamh U (Granddaughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has recently moved into Springvale, and I can only give praise to this wonderful home! We were all apprehensive as my gran was moving from her own home where she lived alone, and we, as a family, were all finding it increasingly difficult to make sure she was safe 24 hours a day. From the day
she moved in, a weight has been lifted from all of us, but more importantly, my gran has settled so well; the staff are just fantastic, so attentive, and everyone has made her and us so welcome. We went in to visit to find her playing golf with the other residents! This was so lovely for us to see as she lost contact with a lot of her friends due to Covid not being able to go out to her day centre etc. There is a lot going on in the home, and my gran is really enjoying the company of other residents and the interaction with the staff, who have all been so good. Always there with a cheery smile and never too busy for a chat with us or Gran. I can't praise Springvale highly enough. Very happy indeed.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Hi Niamh, your gran is a pleasure to support, and it is always so lovely to hear such positive things about our staff and home. Thank you. I will pass your feedback on to the appropriate unit, and look forward to seeing you on your next visit. PS - remember to bring the dog!


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Review from Kirsty K (Granddaughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Springvale is the best home I have ever had anything to do with. Having worked in healthcare for so many years, I'm a care home snob, extremely protective of my grandad, and I could not have wished for a better care home to look after him. Every single member of staff is extraordinary! From the administrator,
kitchen, laundry/domestic, maintenance, carers, senior carers, activity coordinators, and unit managers to the home managers are all phenomenal. The layout of the home, decor, rooms and wing size are all spot on. The care my grandad received from his first day to his last was incredible. The effort staff went to, to make my grandad and the family feel welcome and comfortable was fantastic and much appreciated. The communication from Springvale day and night was a huge comfort and much appreciated.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Hi Kirsty, it was a pleasure to care for your grandfather. Thank you very much for your kind words; we truly appreciate it, and I will ensure your thanks are passed on to all the appropriate departments.


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Review from Rachael G (Sister-in-law of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law went into Springvale Care approximately nine months ago due to being diagnosed with Dementia. It was a strain on the family with many worries, and it took its toll as he is a fit man for his age. I can’t thank the staff enough for the care and attention he receives. When I visit, I
can tell it’s a warm and inviting place as he and the other residents seem settled. At first, I worried when I visited him, but now I no longer worry about him as I know he is receiving great care compared to him being at home. All the staff are very friendly and now know us on first-name terms, and we all receive updates on my brother-in-law every time we visit; thank you.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you so much for your feedback; I have shared this with the staff in the unit.


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Review from Tracy S (Granddaughter of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents have lived at Springvale for 1.5 years, with very different needs, and the care they receive is outstanding. It very much feels like a home from home, and the staff and management feel very much part of our family and a real credit to Springvale. They are person-centred and lead with
kindness, what more could you ask for! My gran is always doing activities, and it sounds like a holiday camp every time I call. My grandpa even dug out his whole garden and beyond to plant his own plants, and not only did the staff not mind, they helped him. You can feel the love that the staff have for my grandparents, and it just makes us feel so relaxed knowing they receive such great care. The care home itself is beautiful, always clean and really does feel like a home away from home. I cannot express enough how amazing the manager of Springvale is. It just would not have been the same experience without him, and I am truly thankful to him for everything he has done for us!

Reply from Victor Dewson, Home Manager at Springvale Care Home

Huge thanks for your very kind words. It has been a pleasure looking after your grandparents since you brought them into our lives. I have shared your feedback with the staff in both units.


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Review from G S (Daughter-in-law of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law went into Springvale Care Home in October 2021 after her dementia progressed to the point where we were struggling to care for her, keep her safe and meet her increasing needs. She settled in well, and her care at Springvale is excellent. We no longer worry about her and have no doubts
that we found her an excellent care home. We are very thankful to all of the staff who are involved with her care and nutrition and to all of those staff who keep the home immaculately clean. Thank you so much!

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you for your kind words and review. We will pass this on to the staff within the home. We are glad that you no longer have to worry about your mother-in-law and that she has settled into the care home.


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Review from M M (Wife of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to my husband's move into Springvale Care Home, the deputy manager came to our home and gave us lots of information as to what we could expect from the management and staff when the time came. She reassured my husband, who was very apprehensive that he would be cared for with dignity and respect
by everyone employed there. Since moving in I have found all she told us to be true and more. It’s a beautiful home, very warm and welcoming for both the residents and their families. Of course, it takes a wee while for the new resident to get used to a new environment, but once settled, I found my husband was happy that we had found the best place for him. I and my family are very pleased with the care he is receiving and couldn’t have asked for more. He is treated as one of the Springvale family and is settled in nicely. Thank you all.

Reply from Victor Dewson, Home Manager at Springvale Care Home

You are very welcome and thank you for your kind words and review. I will pass this on to all the staff within the home. It's our pleasure to be supporting your husband in Springvale Care Home, and I am delighted that you are pleased with the care he is receiving.


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Review from A F (Son of Resident) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living in Springvale for a couple of years now. The standard of care she has received in the Heather suite has been nothing short of outstanding. I live in Australia and hadn’t seen my mother for several years, the deputy manager has known my mother for many years since her previous
home, and through all the changes in her mental health, she has kept me fully in the loop; she’s a genuine breath of fresh air and always professional. I visited last week for the first time, and the staff were welcoming, and although my mother is at a stage in her dementia where she no longer recognises me, it was nice to see that she shows happiness when staff approach and that she reaches out for them. Thank you all for caring for my mum and all the other patients.

Reply from Stephanie Wylie, Deputy manager at Springvale Care Home

Thank you very much for the positive feedback. I have passed it on to the staff within the Heather unit. We wish you safe travels home to Australia.


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Review from Janis M (Daughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been in Springvale a couple of months, having moved here from another care home in North Glasgow. The whole experience again for us as a family was upsetting, but having found Springvale Care Home, which just radiated such warm, cosy surroundings and beautiful and clean smelling,
it is a pleasure to go to visit. My mum is in the Heather Unit, which is smaller and very suited to my mum's needs. Having all mastered Zoom calls with the staff, it is lovely to still have contact with my mum, in-between visits us staying further away. In the short while my mum has been in Springvale, she is much more content; this is all down to such outstanding care from all staff in the Heather Unit, manager and deputy. Thank you all; you deserve this praise.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Many thanks for your very kind comments. I have shared this with the staff in the unit, and they are very appreciative.


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Review from Aileen M (Daughter of Resident) published on 20 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Springvale are exceptional. Very attentive, kind, always happy to help. Lovely entrance into the building, very welcoming and kept very tidy. Nice and cosy for the residents.
My Dad settled in quickly, and I couldn't be happier with the care he's had so far, especially all the meals and
snacks that are provided and how the staff are always so friendly, even taking phone calls in the middle of a hectic day.
Good to see photos on the website.
Wonderful management, thank you.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Many thanks for your very kind comments. The staff are delighted to know that you appreciate them and the exceptional work they do.


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Review from Charles L (Son of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff and beautiful surroundings.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Thank you very much for your very kind comments; I have shared them with the staff in the unit.


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Review from Anne L (Daughter of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care tailored to support Mums needs. Each time I visit Mum, she is happy and contented in Heather unit, and I have no concerns over her care. My son visited recently and was delighted that he saw a glimpse of his old Gran.

Reply from Victor Dewson, Home Manager at Springvale Care Home

Many thanks for your very kind comments; I have shared these with the staff in the unit.


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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Springvale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Springvale Care Home is calculated as follows: ( (293 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springvale Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

Please feel free to get in touch to discuss.


Awards / Recognitions (2)

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Meet the Team (4)

Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January 2021, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles since 2017


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes as my full Nursing Carer. It's an honour and privilege to work in the Social Care Sector.


Stephanie

Stephanie Wylie

Job Title: Deputy Manager

Joined: 2019

I joined the wonderful team at Springvale in February 2019 initially as a clinical service manager before stepping into the Deputy Manager role in 2021.


I have over 14 years of experience in elderly care and working in a variety of care roles before attending Glasgow Caledonian University in 2014 to obtain my Nursing Degree. On gaining this I worked within many NHS sectors including Oncology and Palliative care however my passion has always been supporting the elderly within the private care sector and promoting the deliverance of high-quality person-centred care, with positive outcomes.


Victor

Victor Dewson

Job Title: Home Manager

Joined: 2021

I joined Team Springvale in January 2021 as home manager. I have been a nurse for 36 years years and worked in a variety of NHS settings including community nursing before moving to the care home sector. I have held a variety of roles including regional director for 12 years and I am now enjoying managing Springvale with the support of a wonderful and dedicated team of staff.


Sandra

Sandra Connelly

Job Title: Clinical Service Manager

Joined: 2021

I joined Springvale in 2021 as a unit manager and have now been successfully promoted to Clinical Service Manager. I qualified as a nurse in 1991 and I am passionate about ensuring that everyone who comes to live with us is treated with dignity and respect.