Congratulations to Ridgeway Rise on their very high standards of care. Full marks all round
J W (Daughter of Resident)
Very friendly and wonderful facilities. Excellent food and service
J T (Daughter of Resident)
You can tell the staff here care about their residents which counts for everything
D K (Grandson of Resident)
Fees do not include FNC.
Garden rooms available at £1800/week
Ridgeway Rise Care Home has a Review Score of 10 (9.956) out of 10, based on 36 reviews in the last 2 years. Over all time Ridgeway Rise Care Home has 71 reviews.
Review from Margaret S (Wife of Resident) published on 18 March 2025
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Overall Experience
5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your kind words! We're delighted to hear that your husband is enjoying his time at Ridgeway Rise and that our team has made him feel comfortable and engaged.
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Review from Creede H (Friend of Resident) published on 12 March 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you for your heartfelt feedback. We are truly honoured to have been able to support both your friend - our dearest colleague, and yourselves during such an important time. Your kind words mean so much to our team, and we are grateful that we could provide comfort and care when it mattered most. Regards.
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Review from A L (Daughter of Resident) published on 5 March 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
It's wonderful to hear how happy your mum has been at Ridgeway Rise Care Home! Knowing that your mum is thriving and making the most of everything we offer, including social time with friends over coffee and cake, is a testament to the value and quality of care we provide. Thank you for sharing your experience!
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Review from D A (Sister of Resident) published on 4 March 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
It has been our privilege to care for your sister, and we are truly touched by your kind words. We are grateful to have been a part of her journey and will continue to provide her with the warmth and comfort she deserves. Regards.
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Review from David W (Resident) published on 31 January 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
We're delighted to hear that you've enjoyed your stay at Ridgeway Rise Care Home. We're also thrilled that you find our activities engaging and entertaining. Thank you choosing Ridgeway Rise. Bella Balaci
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Review from Aries A (Friend of Resident) published on 31 January 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your kind words and wonderful feedback! We truly appreciate you taking the time to share your experience at Ridgeway Rise Care Home. Your recognition means a lot to us, and we'll be sure to share your compliments with our staff. If there's ever anything we can do for you, please don't hesitate to reach out. Thanks again!
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Review from J L (Friend of Resident) published on 31 January 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your wonderful feedback! We're thrilled to hear that your visits to Ridgeway Rise are always a delight. We look forward to your next visit! Regards,
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Review from D C (Daughter of Resident) published on 31 January 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your kind words! We're delighted to hear that your mum had a great stay with us and that she felt comfortable and happy in our care. See you next time! Regards,
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Review from J H (Son-in-law of Resident) published on 27 January 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you for your kind words! We're so pleased to hear that you find our care and support excellent. If there's ever anything more we can do for you, please don't hesitate to let us know! Bella Balaci.
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Review from K E (Son of Resident) published on 27 January 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for taking the time to share your experience. We're so glad we could support your family during what must have been a challenging time. It's wonderful to hear that our team was able to make your father feel welcome and cared for. Regards.
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Review from S B (Resident) published on 6 January 2025
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your kind words! It means the world to us that you feel happy and cared for here. Knowing that we've been able to make a positive difference in your life is truly heartwarming. We're so glad to have you as part of our community.
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Review from J W (Daughter of Resident) published on 28 November 2024
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your kind and thoughtful feedback. Our team works hard to ensure every resident feels valued, and it's wonderful to know that the compassion, continuity, and teamwork of our staff made such a positive impact on your mum's experience. Your full marks and congratulations mean a lot to us, and we'll continue to uphold these high standards of care for all our residents. Thank you again for sharing your experience with us.
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Review from V G (Resident) published on 12 November 2024
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for sharing your experience! We're thrilled to hear that you've made a best friend and are enjoying your time with us. Your happiness means a lot to us, and we're glad to be part of your journey. Regards.
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Review from J T (Daughter of Resident) published on 12 November 2024
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your kind words! We're delighted to hear that your mum enjoyed her stay with us and that you were pleased with our facilities, food, and service. We hope to welcome your mum back in the future! Regards.
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Review from W S (Resident) published on 12 November 2024
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your lovely feedback! We're so pleased to hear that you've settled in quickly and that our carers and management have made you feel at home. It's wonderful to know that you've found a good friend and are enjoying your time with us. Your kind words mean a lot to our team!
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Review from D F (Resident) published on 31 October 2024
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you for sharing your feedback with us; we truly appreciate it. We're pleased to hear that you're happy with the improvements in the food quality and with our cleanliness and medical care. Regarding training, we're committed to ensuring that all our carers are fully equipped to provide the highest standard of care. Thank you once again for your comments, which help us continuously improve.
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Review from J P (Resident) published on 31 October 2024
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your kind words! We're thrilled to hear that you feel well cared for and that you've made meaningful connections here. It's wonderful to know that you and your husband feel comfortable and supported, and we're honoured to be part of your lives.
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Review from D K (Grandson of Resident) published on 31 October 2024
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5.0 out of 5
Reply from Kinga Dabrowska, Marketing Manager at Ridgeway Rise Care Home
Thank you for your kind words, our team members are very passionate about the care they provide.
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Review from F D (Daughter of Resident) published on 26 September 2024
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5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you so much for your wonderful feedback! We're truly grateful for your kind words and are thrilled to hear that you had such a positive experience at Ridgeway Rise Care Home. Our team is dedicated to providing compassionate and attentive care, and it means the world to us knowing that our efforts have made a difference for you and your family.
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Review from Sue C (Daughter of Resident) published on 3 September 2024
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Overall Experience
5.0 out of 5
Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Hi Sue, thank you very much for your review. It was a pleasure having your mum in Ridgeway Rise. Waiting for you and continue joining our activities. Thank you for choosing us.
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The Review Score of 10 (9.956) out of 10 for Ridgeway Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.956 for Ridgeway Rise Care Home is calculated as follows: ( (416 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 430 Ratings = 4.956
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ridgeway Rise Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Jan 2020
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2019
Bella has been a Registered Nurse for over 18 years and has an extensive range of qualifications and management experience in the Care Home Sector.
Nursing inspired and developed her innate desire to help and care for people, and as a Care Home Manager Bella is the key communication point for Residents, Families, Staff, fellow professionals and the various agencies involved in care provision.
Contact Bella today and arrange your tour today!
Experience life at Ridgeway Rise for yourself by popping in for a tour: we can arrange a little Afternoon Tea too! Meet our team, take a look around our home, see the surrounding gardens and chat with the residents.
We look forward to welcoming you.
Job Title: Deputy Manager/Falls Prevention Specialist
Joined: 2019
Valentin Joita is our devoted Deputy Manager with experience as a Registered Nurse as well as one of our trainers. With a considerable range of qualifications, he is always keen to help and take care of our lovely residents, relatives and team members. Valentin said, “No day is the same at Ridgeway Rise and that anticipation and excitement makes me want to come to work”.
Job Title: Receptionist
Joined: 2021
Charlie has been working at Ridgeway Rise for over two years and started off as an Activities Coordinator. She is known for being bubbly, chatty, and a people person. Charlie can often be seen speaking to residents and their families, offering them a hot cup of tea and a smile – she is always happy to help.
Job Title: Business Administrator/Dementia Specialist
Joined: 2019
Kinga Dabrowska is our Business Administrator. She has a degree in social care and pedagogy and devoted her life to working with the older generation and people living with dementia. Kinga uses her experience to make sure Ridgeway Rise is a care home of choice for new residents and their families. With the support of her passionate colleagues, she organises events and open days to show off the great atmosphere of the Home. Kinga is very active in the community as a member of the Dementia Action Alliance, she also delivers training sessions to local businesses, organises regular community lunches, and events with Swindon Carers Centre and participates in career days at local schools.
Job Title: Maintenance Manager
Joined: 2023
Trevor is local to Ridgeway Rise Care Home and has worked in maintenance roles for 28 years, most of this time at Honda as a Maintenance Engineer and more recently as Facilities Manager for Arena Group. He has a keen interest in working at Ridgeway Rise Care Home, not only carrying out the day-to-day maintenance of the building but also meeting and getting to know our residents and contributing to their wellbeing.
Job Title: Kitchen Manager
Joined: 2023
Lory is our Head Chef here at Ridgeway Rise Care Home and he has a huge passion for cooking. With his 28 years of experience as a chef including senior positions, Lory enjoys menu planning and challenging himself to meet high satisfaction standards. He used to work in kitchens of large banqueting hotels, restaurants, and care homes worldwide. Lory speaks 8 different languages. Everywhere he goes, Lory invests in developing coaching and mentoring programs for his team.
Lory was a Regional winner of the Great British Care Awards 2023.
Job Title: Unit Manager/Tissue Viability Specialist
Cristian Panaitiu oversees the second floor. He is a dedicated Registered Nurse and Unit Manager. Cristian contributes to the life of Ridgeway Rise as a conscientious coordinator, active daily care assessor, tenacious trainer and fun-loving colleague.
Cristian has many accolades including Regional Winner Assessor of the Year Great British Awards 2023 and National Finalist Nurse of the Year Dementia Care Awards 2024.
Job Title: Unit Manager/Palliative and End of Life specialist
Joined: 2019
Andreea Birligea is the face of Ridgeway Rise due to her appearance in many of our marketing materials, including the back of Swindon busses; but her day job is being a Unit Manager. Having plenty of experience as a Registered Nurse and multiple qualifications, she dedicates her time to caring for our residents in Brunel and Blunsdon communities. She is always happy and attentive.
Job Title: Registered Nurse / Dysphagia Specialist
Joined: 2019
Alina has been a registered nurse since 2014, she joined Ridgeway Rise right at the beginning, of 2019. Alina is a great asset to the team. She recently qualified as a mental health first aider. She is a dysphagia champion and supports the continuity lead. Alina loves working with her team and is always happy to pick up additional shifts, which earned her an award for Ridgeway Rise’s Values Champion as Respectful. Alina is our Mental Health First Aider and Dysphagia Specialist.
Job Title: Senior Healthcare Assistant
Joined: 2019
Bal has been working as a Senior Carer at Ridgeway Rise Care Home for the past five and a half years, finding great fulfilment in supporting our residents. Alongside this role, she manages her own nightclub business, which brings its own excitement and joy. Bal also took a Nurse Associates course for a year and took a break, with hopes of becoming a nurse in the future. Balancing these passions keeps her motivated and happy.
Job Title: Chef in Training
Joined: 2023
Lilly joined the team as a kitchen assistant initially but her passion for cooking and baking was so transparent she decided to take on the offer of training as a Chef. Lilly has vast experience working in the kitchen and catering for a bigger number of guests. Lilly loves learning about different cultures and experimenting with dishes. She is a fast-adapting person willing to always do more to meet the resident’s expectations.
Job Title: Activity Coordinator
Joined: 2022
Alla is our Activity Coordinator on the 2nd floor and has a Master's degree in music, finishing university as a qualified conductor. Alla is our art expert and is never short of ideas to plan unique craft sessions. Alla is also a piano teacher and has extensive experience in organising events. Alla has a great passion for entertaining residents and making their lives enriched and enjoyable with lots of soulful activities.
Job Title: Activity Coordinator
Joined: 2022
Colin retired from Sainsbury’s, ending his 30-year career in the bakery, eventually as a bakery manager. At the age of 52, he was diagnosed with a rare form of cancer. His recovery from a very hard battle, disqualifying him from many aspects of life, made him realise he was not ready to retire yet. He always loved working with people and his new role, as an activity coordinator, is his way of giving back, supporting others and enjoying life. He loves history and offers the residents lots of talks on notorious characters, not by reading facts from the book but by dressing as that person. Colin is the regional winner of the Great British Care Awards 2023.
Job Title: Housekeeping Manager
Joao is a dedicated Housekeeping Manager bringing his experience in maintaining high standards of cleanliness, organisation and safety at Ridgeway Rise. Known for his attention to detail and commitment to excellence. Joao always has time for a little chat with the residents and never says ‘no’ to an invitation to our afternoon activities.
