Congratulations to Ridgeway Rise on their very high standards of care. Full marks all round
J W (Daughter of Resident)
Very friendly and wonderful facilities. Excellent food and service
J T (Daughter of Resident)
You can tell the staff here care about their residents which counts for everything
D K (Grandson of Resident)
Fees do not include FNC.
Garden rooms available at £1800/week
Ridgeway Rise Care Home has a Review Score of 10 (9.956) out of 10, based on 36 reviews in the last 2 years. Over all time Ridgeway Rise Care Home has 71 reviews.
Review from C L (Daughter of Resident) published on 14 July 2022
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Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you for your feedback. Highly appreciated. We are grateful for choosing our home for your mum.
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Review from M B (Son of Resident) published on 14 July 2022
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Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you for your review. Your feedback is much appreciated.
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Review from Graham P (Son of Resident) published on 30 June 2022
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Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you Graham for your kind review. We are happy that you choose Ridgeway Rise for your parents. It is great pleasure having them with us. Regards.
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Review from Adrian H (Son of Resident) published on 29 June 2022
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Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Dear Adrian, Thank you ever so much for your lovely review. Your comments are uplifting and we cannot be more proud of you for choosing Ridgeway Rise for your mother. It is a true honour to have her with us. Regards, Bella
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Review from J F (Daughter of Resident) published on 30 May 2022
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Thank you very much for your kind words. We are happy to hear that you are pleased with your mum's care.
It is a pleasure for our team to meet and greet you every time you visit.
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Review from David C (Son of Resident) published on 24 April 2022
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Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Dear David, thank you very much for your kind words. It was a pleasure to offer support to your dad and your family.
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Review from A H (Resident) published on 7 April 2022
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
I'm happy that you had the appropriate support to settle. I'm happy that you have chosen Ridgeway Rise.
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Review from M L (Resident) published on 7 April 2022
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Thank you for choosing Ridgeway Rise. It is a privilege to have you here.
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Review from W B (Resident) published on 8 October 2021
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Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you very much for your honest review. It is a privilege to have you in Ridgeway Rise. Bella
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Review from S H (Daughter of Resident) published on 5 October 2021
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Reply from Bella, Manager at Ridgeway Rise Care Home
Thank you very much for your kind review. We appreciate your support through the pandemic and we are grateful that you have chosen Ridgeway Rise for your loved one. Kind regards,
Bella
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Review from Ginette H (Daughter-in-law of Resident) published on 22 June 2021
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Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Thank you Ginette for your kind review. It is a great pleasure to have your mum with us.
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Review from David P (Son of Resident) published on 20 May 2021
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Reply from Bella Balaci, Manager at Ridgeway Rise Care Home
Dear David, Thank you very much for your review. Much appreciated. We feel privileged to have your mum in our community. Regards
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Review from Gill W (Daughter of Resident) published on 12 May 2021
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Reply from Bella, Manager at Ridgeway Rise Care Home
Thank you very much for your feedback. We really appreciate that you have given us the honour and pleasure of caring for your mum. Keep safe!
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Review from Audrey C (Resident) published on 7 May 2021
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Dear Audrey, thank you very much for your review. We are happy to hear that you are happy at Ridgeway Rise. Bella
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Review from P T (Daughter of Resident) published on 18 January 2021
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Thank you P T for your kind review. It is uplifting for my team and really appreciate it.
Keep safe.
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Review from M A (Resident) published on 9 December 2020
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Thank you both very much for your kind review. It is a pleasure having you at Ridgeway Rise. Bella
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Review from Sharon I (Daughter of Resident) published on 24 September 2020
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Thank you very much for your kind review. It is a real pleasure to have your dad with us.
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Review from Elizabeth B (Daughter of Resident) published on 20 August 2020
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Thank you for your kind review Elizabeth. It is a privilege to have your mum at Ridgeway Rise. Bella.
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Review from Harold P (Resident) published on 7 July 2020
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Thank you for choosing us, Harold. It is a privilege to have you here. Bella
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Review from Christopher H (Resident) published on 1 July 2020
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Reply from Bella Bella, Manager at Ridgeway Rise Care Home
Thank you Christopher for choosing Ridgeway Rise. Your honest review is much appreciated.
Regards.
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The Review Score of 10 (9.956) out of 10 for Ridgeway Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.956 for Ridgeway Rise Care Home is calculated as follows: ( (416 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 430 Ratings = 4.956
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ridgeway Rise Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Jan 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2019
Bella has been a Registered Nurse for over 18 years and has an extensive range of qualifications and management experience in the Care Home Sector.
Nursing inspired and developed her innate desire to help and care for people, and as a Care Home Manager Bella is the key communication point for Residents, Families, Staff, fellow professionals and the various agencies involved in care provision.
Contact Bella today and arrange your tour today!
Experience life at Ridgeway Rise for yourself by popping in for a tour: we can arrange a little Afternoon Tea too! Meet our team, take a look around our home, see the surrounding gardens and chat with the residents.
We look forward to welcoming you.
Job Title: Deputy Manager/Falls Prevention Specialist
Joined: 2019
Valentin Joita is our devoted Deputy Manager with experience as a Registered Nurse as well as one of our trainers. With a considerable range of qualifications, he is always keen to help and take care of our lovely residents, relatives and team members. Valentin said, “No day is the same at Ridgeway Rise and that anticipation and excitement makes me want to come to work”.
Job Title: Receptionist
Joined: 2021
Charlie has been working at Ridgeway Rise for over two years and started off as an Activities Coordinator. She is known for being bubbly, chatty, and a people person. Charlie can often be seen speaking to residents and their families, offering them a hot cup of tea and a smile – she is always happy to help.
Job Title: Business Administrator/Dementia Specialist
Joined: 2019
Kinga Dabrowska is our Business Administrator. She has a degree in social care and pedagogy and devoted her life to working with the older generation and people living with dementia. Kinga uses her experience to make sure Ridgeway Rise is a care home of choice for new residents and their families. With the support of her passionate colleagues, she organises events and open days to show off the great atmosphere of the Home. Kinga is very active in the community as a member of the Dementia Action Alliance, she also delivers training sessions to local businesses, organises regular community lunches, and events with Swindon Carers Centre and participates in career days at local schools.
Job Title: Maintenance Manager
Joined: 2023
Trevor is local to Ridgeway Rise Care Home and has worked in maintenance roles for 28 years, most of this time at Honda as a Maintenance Engineer and more recently as Facilities Manager for Arena Group. He has a keen interest in working at Ridgeway Rise Care Home, not only carrying out the day-to-day maintenance of the building but also meeting and getting to know our residents and contributing to their wellbeing.
Job Title: Kitchen Manager
Joined: 2023
Lory is our Head Chef here at Ridgeway Rise Care Home and he has a huge passion for cooking. With his 28 years of experience as a chef including senior positions, Lory enjoys menu planning and challenging himself to meet high satisfaction standards. He used to work in kitchens of large banqueting hotels, restaurants, and care homes worldwide. Lory speaks 8 different languages. Everywhere he goes, Lory invests in developing coaching and mentoring programs for his team.
Lory was a Regional winner of the Great British Care Awards 2023.
Job Title: Unit Manager/Tissue Viability Specialist
Cristian Panaitiu oversees the second floor. He is a dedicated Registered Nurse and Unit Manager. Cristian contributes to the life of Ridgeway Rise as a conscientious coordinator, active daily care assessor, tenacious trainer and fun-loving colleague.
Cristian has many accolades including Regional Winner Assessor of the Year Great British Awards 2023 and National Finalist Nurse of the Year Dementia Care Awards 2024.
Job Title: Unit Manager/Palliative and End of Life specialist
Joined: 2019
Andreea Birligea is the face of Ridgeway Rise due to her appearance in many of our marketing materials, including the back of Swindon busses; but her day job is being a Unit Manager. Having plenty of experience as a Registered Nurse and multiple qualifications, she dedicates her time to caring for our residents in Brunel and Blunsdon communities. She is always happy and attentive.
Job Title: Registered Nurse / Dysphagia Specialist
Joined: 2019
Alina has been a registered nurse since 2014, she joined Ridgeway Rise right at the beginning, of 2019. Alina is a great asset to the team. She recently qualified as a mental health first aider. She is a dysphagia champion and supports the continuity lead. Alina loves working with her team and is always happy to pick up additional shifts, which earned her an award for Ridgeway Rise’s Values Champion as Respectful. Alina is our Mental Health First Aider and Dysphagia Specialist.
Job Title: Senior Healthcare Assistant
Joined: 2019
Bal has been working as a Senior Carer at Ridgeway Rise Care Home for the past five and a half years, finding great fulfilment in supporting our residents. Alongside this role, she manages her own nightclub business, which brings its own excitement and joy. Bal also took a Nurse Associates course for a year and took a break, with hopes of becoming a nurse in the future. Balancing these passions keeps her motivated and happy.
Job Title: Chef in Training
Joined: 2023
Lilly joined the team as a kitchen assistant initially but her passion for cooking and baking was so transparent she decided to take on the offer of training as a Chef. Lilly has vast experience working in the kitchen and catering for a bigger number of guests. Lilly loves learning about different cultures and experimenting with dishes. She is a fast-adapting person willing to always do more to meet the resident’s expectations.
Job Title: Activity Coordinator
Joined: 2022
Alla is our Activity Coordinator on the 2nd floor and has a Master's degree in music, finishing university as a qualified conductor. Alla is our art expert and is never short of ideas to plan unique craft sessions. Alla is also a piano teacher and has extensive experience in organising events. Alla has a great passion for entertaining residents and making their lives enriched and enjoyable with lots of soulful activities.
Job Title: Activity Coordinator
Joined: 2022
Colin retired from Sainsbury’s, ending his 30-year career in the bakery, eventually as a bakery manager. At the age of 52, he was diagnosed with a rare form of cancer. His recovery from a very hard battle, disqualifying him from many aspects of life, made him realise he was not ready to retire yet. He always loved working with people and his new role, as an activity coordinator, is his way of giving back, supporting others and enjoying life. He loves history and offers the residents lots of talks on notorious characters, not by reading facts from the book but by dressing as that person. Colin is the regional winner of the Great British Care Awards 2023.
Job Title: Housekeeping Manager
Joao is a dedicated Housekeeping Manager bringing his experience in maintaining high standards of cleanliness, organisation and safety at Ridgeway Rise. Known for his attention to detail and commitment to excellence. Joao always has time for a little chat with the residents and never says ‘no’ to an invitation to our afternoon activities.