Lavender Court Care Home Ltd

Lavender Court Care Home, Boscawen Road, Perranporth TR6 0EP
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9.8 29 Reviews
  • Lavender Court Care Home Ltd, Perranporth
Lavender Court Care Home is situated in the beautiful seaside town of Perranporth just on the north coast of Cornwall. Providing residential care to 35 residents the passionate care team is on hand 24 hours a day providing assistance with all everyday tasks required. Each resident has a tailored, person-centred care plan, which allows for plenty of choice specific to each individual.

Lavender Court can accommodate those requiring residential care and care for those living with dementia. Permanent placements or shorter respite breaks are offered for those wanting some TLC or support whilst families go on holiday. Understanding that moving into a care home can be very daunting and life changing there is flexibility to trial a respite period prior to making that important decision.

The home has a very welcoming and friendly feel to it with spacious homely communal areas and a beautiful garden. All of the bedrooms are spacious, fully furnished and come complete with an en-suite and television.

The chef at Lavender provides nutritionally balanced and varied menu choices to suit every taste and nutritional need. Lavender Court has a Wellbeing Coordinator who provides a varied activity programme whether that is a group activity, one to one time, arranging entertainment or bringing the community into the home, there is always something for everyone.

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Care Provided by Lavender Court Care Home Ltd

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Finlee Rowe (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Lavender Court Care Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,450
    • Self-Funded Residential Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Residential Care £1,100 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,500
  • (these prices are only a guideline, please contact Lavender Court Care Home Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome both indoor and outdoor visiting in line with the national guidance . The home is flexible and will try to accommodate all wishes as much as possible.


  • Parking

  • Free parking available just outside the main entrance


Lavender Court Care Home Ltd Reviews (29)

Total of 29, showing 1-20
9.8

Lavender Court Care Home Ltd has a Review Score of 9.8 (9.761) out of 10, based on 12 reviews in the last 2 years. Over all time Lavender Court Care Home Ltd has 29 reviews.

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Review from Doreen M (Wife of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is treated with kindness and respect by all staff. The management are very helpful. The room is comfortable and clean. The meals are simple but adequate.

Reply from Finlee Rowe, Registered Manager at Lavender Court Care Home Ltd

Thank you for your kind words of feedback - I will share them with the team!


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Review from B J (Daughter of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for the past 2 and a quarter years. I have personally received the kind welcome Mum received, and my family and I have always been made welcome.
During her stay Mum has continued on her cognitive decline along with her many health conditions leading to a number of emergencies.
Every time and every day the whole staff have been so kind and caring. Mum died two days ago at the age of 89 1/2. Mum's request was to stay at the home indeed her home, although she often asked me "where is this place?".
Mum's final three days were a true and total example of the very best and sincere care that these folks provide.
Not only were they keeping Mum safe and pain free but loving and caring for her and us as a resident family.
If a care home becomes the best choice for anyone let it be like or actually be Lavender Court!

Reply from Finlee Rowe, Registered Manager at Lavender Court Care Home Ltd

Thank you for the touching and kind words! The team strive to do their best - especially during the most difficult times. During the final stages, we extend our care to the family. Our aim is to make that time as comfortable as possible for the family as well as the resident, so that they may make the most of the limited time they have left together. Mum will be very much missed by the team and the other residents and you will always be welcome to pop in for a cup of tea and a chat!


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Review from Jenny R (Sister of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally the care home is very good but the wi-fi is rubbish, my sisters daughter lives overseas and the only way we can rely on her being able to have a conversation with her in when we use my phone. She has a portal but the reception is poor.

Reply from Finlee Rowe, Registered Manager at Lavender Court Care Home Ltd

Thank you for your feedback. Unfortunately, the issue with the Wi-Fi is an external issue that the providers have been trying to rectify for over a year. They have recently replaced the telegraph pole on the road outside and are in the process of connecting us up to it over the next few months. We understand your concern regarding the internet but we are doing everything within our power to rectify this and unfortunately at the mercy of the wife provider. I'm really glad you are very happy with all other aspects of your sister's care and the home. I will pass the feedback on to the team.


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Review from A P (Son of Resident) published on 24 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been at the home for almost 12 months now and her care throughout this period has been exemplary. The management team are always there to speak to support our family and answer any of our questions. The staff are always caring, thoughtful and respectful towards our mother and her needs
and ensuring she is well looked after. Security in the home is excellent but at the same time very flexible in allowing us to take Mum out whenever we can. Thank you everyone.

Reply from Finlee Rowe, Registered Manager at Lavender Court Care Home Ltd

Thank you for your feedback and kind words. I will ensure it is passed on to the team.


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Review from J P (Daughter of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Lavender Court twelve months ago and we couldn't be happier. Staff are fantastic, so caring and friendly and efficient.
The home is spotless and immaculate in all areas. Bedrooms cleaned consistently. 5 stars from the Peckitt family.

Reply from Finlee Rowe, Registered Manager at Lavender Court Care Home Ltd

Thank you so much for your feedback and praise. I will pass on your comments to the team.


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Review from C C (Daughter of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father here is very happy and feels very at home. The staff are wonderful and very helpful.
The rooms are cleaned by a lady who is very excellent job. Everyone extremely helpful. I nearly checked myself in.

Reply from Finlee Rowe, Registered Manager at Lavender Court Care Home Ltd

Thank you for your feedback and kind words. I will pass them onto the team.


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Review from June T (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Lavender Court has been exceptional, the staff are very friendly and caring. The management is always on hand to help and sort out any problems if they arise. My mum seems very content here and I know she is being well looked after. There is usually something going on, games, crafts
etc. for residents to be involved in. I would recommend Lavender Court to anyone.

Reply from Fin Rowe, Manager at Lavender Court Care Home Ltd

Thank you for your kind words of feedback, I will pass them on to the team. We appreciate your support and the close relationship you have developed with the team. We are like a family here at Lavender, and that includes you as you visit multiple times a week and have a lot of input into Mum's care. So kind words are very much appreciated. Thanks again.


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Review from M T (Wife of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lavender Court Care Home took care of my husband for 18 months, having been admitted with dementia and during that time took him to hospital for eye appointments and cared for him when he had chest infections. He enjoyed the entertainment and visits from people bringing in animals for them to see. The
staff always made us (the family) welcome.

Reply from Fin Rowe, Manager at Lavender Court Care Home Ltd

Thank you for your kind words and feedback, I will ensure they are passed on to the team. Your husband is really missed at Lavender Court as he was a very popular character, loved by many. It was an absolute pleasure for us all to care for him as he had us laughing all the time, but most of all we will miss his smile as it would light up the room.


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Review from J S (Friend of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had friends in Lavender Court over the last 2 years. They were husband and wife. Every time I visited them I found the staff very friendly, empathic and very helpful. The home was always very clean and tidy. My friends always looked very clean and very well looked after, even her hair looked lovely.
I was very surprised as when her husband died the carer even accompanied her to his funeral to save me having to come and pick her up. There were activities to do and she even had a party for her birthday. I would definitely recommend this home.

Reply from Fin Rowe, Manager at Lavender Court Care Home Ltd

Thank you for your feedback and lovely comments. I will ensure they are shared with the team.


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Review from Debrah K (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only with Lavender Court for 5 weeks before her passing but I was so impressed with the care she was shown and support to both of us. The staff is excellent, very friendly, totally professional and approachable. I thank the whole team for looking after my mum.

Reply from Fin Rowe, Manager at Lavender Court Care Home Ltd

Thank you for your feedback. I will pass on the compliments to the team members. We appreciate the feedback and praise.


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Review from N D (Friend of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited today to see a close friend who has advanced dementia, I am a GP. On arrival, we were met by a very friendly carer who took us to our friend and made us feel very welcome. The home is beautifully decorated in bright colours and images, providing a warm, calm experience. After working in many
dementia care homes in a professional role, this is the warmest, friendliest home I have been in, I would be happy to recommend this care home to a relative.

Reply from Fin Rowe, Manager at Lavender Court Care Home Ltd

Thank you for your lovely comments. We strive to do our best by the residents and make their home as warm and friendly as possible. The team really care about the residents and I will ensure they are given the feedback, to know their efforts are recognized by others visiting the home.


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Review from Lorna T (Daughter of Resident) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased that our mum is in Lavender Court! She has been there for nearly 2 years now and during that time, has received excellent care. All of the management and staff (too many to name individually) show considerable compassion, patience and understanding whilst doing a very difficult job. My
sister and I live a long way from Perranporth but our minds are at rest knowing that mum is being so well looked after. On our recent visit, we noticed how clean the care home is and how tasty the food looked. The staff encourage mum to eat and to participate in the entertainment on offer. It was heartwarming to see her so happy even though she regrettably doesn't understand too much. Huge thanks to everyone at Lavender Court.

Reply from Fin Rowe, Manager at Lavender Court Care Home Ltd

Thank you for your kind words, I will pass them on to the team. It is a pleasure and an honor to support and care for your mum.


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Review from Elaine H (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Lavender Court for 18 months and I cannot speak highly of the care she receives. The carers are very dedicated to all residents, they are very helpful, kind and considerate, and nothing is too much trouble. I'm often offered a cup of tea and biscuits when visiting, even when they
are busy with other residents. Management are equally as dedicated and caring, they keep me informed when my mum is poorly or had a fall at any point. Again, nothing is too much trouble and always have time for a chat to put my mind at ease. My mum has the best care possible and I would highly recommend Lavender Court as a care home. Thank you to all the staff for their dedication and care.

Reply from Lesley Edmonds, Director at Lavender Court Care Home Ltd

Thank you for your positive feedback. We aim to make Lavender as homely and comfortable as we can. We do have amazing staff and Manager.


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Review from H C (Daughter of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since July 2021. Lavender Court has a really homely feel about it, this is in part due to the warm and bright interior but also because of the warm, caring and dedicated care team. My father is very well cared for, always clean, well dressed and very well fed. He is warm
and most importantly safe. I have great peace of mind knowing that he is in the best place for his needs.

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Review from Ann A (Sister of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not find a better care home. Staff are wonderful. The home is spotlessly clean, and the residents are cared for very well, always welcoming and friendly. Nothing is too much trouble for them, always happy to help or answer any questions you may have.

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Review from S W (Son of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into crisis at home. After social services input for respite care, we went to Lavender Court to see if the home was suitable for Mum's needs. One member of staff welcome us and put Mum at ease. We all felt that the home was welcoming and caring. The team are happy and patient - this reflects
in the atmosphere at the home being a happy one. Lots of ideas in integrating the home into the community are inspirational. I love this home, and I'm happy that Mum is safe, well cared for and respected.

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Review from Fiona C (Daughter of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother is well cared for, well fed and looked after in a safe environment. We appreciate the difficulties and challenges given the medical conditions of residents. What is very clear is the improvements since the new manager and deputy arrived, plus the easing of Covid restrictions. Importantly,
we can always talk to staff when required.

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Review from Martin P (Son of Resident) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing facility and staff caring and supportive.
Very fresh and clean, best in Cornwall, food very well presented and well cooked.
Of all the care homes, we looked at this was the best, by far the best.

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Review from C J (Friend of Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very kind when I come to visit.

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Review from A C (Regular Volunteer) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the manager and staff very welcoming and helpful. We went to sing carols to the residents. All my church choir members liked the premises to say 'We'll be putting our names down'

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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Lavender Court Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Lavender Court Care Home Ltd is calculated as follows: ( (107 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 138 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lavender Court Care Home Ltd is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Finlee

Finlee Rowe

Job Title: Manager

Joined: 2022

Hello, I am the Manager here at Lavender Court Care Home Ltd.


Andrea

Andrea Burns

Job Title: Deputy Manager

Joined: 2022

I am passionate about the well-being and care of our clients and staff.


Frequently Asked Questions about Lavender Court Care Home Ltd

What types of Care is Lavender Court Care Home Ltd registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lavender Court Care Home Ltd provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lavender Court Care Home Ltd have?

There are 36 Single Rooms.

What are the Facilities & Services at Lavender Court Care Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lavender Court Care Home Ltd to the centre of Perranporth?

0.1 mile(s) as the crow flies, distance by road may be significantly further.