Rose Tree Care Home

Eastgate Bank, Mickley, Stocksfield NE43 7LY
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9.7 28 Reviews
  • Rose Tree Care Home, Stocksfield
Rose Tree Care Home is situated in Mickley in Stocksfield. Conveniently located close to local amenities, the home offers a warm and welcoming environment in a community setting.

Inside the home there are 44 en suite bedrooms which residents are encouraged to personalise and make their own. A spacious and cosy living room offers a place to relax and socialise, whilst the dining area is the perfect spot for residents to enjoy the varied, nutritional and tasty meals prepared by the in house kitchen team. There is also a garden area outside.

The care team at Rose Tree are professional and experienced but also treat every resident like one of their own family members. They strive to create a calm and inclusive environment where every resident feels respected and listened to. They follow carefully designed care plans ensuring care and support is relevant to each person and adapted to suit their needs.

If you'd like to find out more about Rose Tree, please get in touch with the team. They are always happy to answer questions and look forward to welcoming you to the home.

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Care Provided by Rose Tree Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lynne McCarron (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Rose Tree Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £840
    • Self-Funded Residential Dementia Care from £885
    • Self-Funded Nursing Care £840 – £900
  • (these prices are only a guideline, please contact Rose Tree Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rose Tree Care Home Reviews (28)

Total of 28, showing 21-28
9.7

Rose Tree Care Home has a Review Score of 9.7 (9.678) out of 10, based on 10 reviews in the last 2 years. Over all time Rose Tree Care Home has 28 reviews.

Overall Experience

  • 21
  • 6
  • 0
  • 1
  • 0

Date Published

28
5
5
10
18

Review from Liz M (Daughter of Resident) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Rose Tree Care Home for just over a year. Obviously, with Covid, it has been impossible to visit him since early this year. When I initially did visit I couldn’t have been happier with Rose Tree. It has an amazingly welcoming and happy atmosphere. All the staff are extremely friendly
and they do lots of fun activities with the residents. Also, one big bonus, it doesn’t ‘smell’ like an old people’s home! Well Done Rose Tree and thank you for caring for my Dad.

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Review from Lynne F (Daughter of Resident) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum was only with you 9-days, we really appreciated the way the staff worked with her and ourselves to make her welcome.

Reply from Sandra Carr, Operations Director at Rose Tree Care Home

Many thanks for taking the time to complete the feedback card; it is good to get such positive feedback.


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Review from C B (Sister of Resident) published on 2 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to Rose Tree after many weeks of not coping at home. Unfortunately, he tested positive for Covid-19 and we were unable to visit him, but the staff let my sister speak to him on the phone, updated us daily and passed our messages on to him. It was lovely to know his last meal
was a desert, his favourite. We felt the staff cared for their patients. Thank you.

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Review from Sheila (Daughter of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received several weeks of end of life care at Rose Tree. Despite enormous and unprecedented challenges from the Corona pandemic, the care he received was outstanding. Each and every member of staff welcomed him warmly and quickly got to know him. He truly felt at home. His medical and emotional
needs were met with care, compassion and utmost professionalism at all times. Towards the end of his life, staff unfailingly gave him care that was well beyond their remit. Both my dad and I felt wonderfully supported during his final days, and for this, I am immensely grateful.

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Review from Amanda M (Wife of Resident) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is a resident at Rose Tree Care Home, and has settled much better than I thought he would! Any teething problems were dealt with promptly, and the food is outstanding, thanks to our amazing chef who Goes above and beyond to ensure the residents have delicious home-cooked food and also goes
the extra mile for residents special occasions.
I would not hesitate to recommend Rose Tree Care Home.

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Review from Phyllis S (Wife of Resident) published on 11 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled into Rose Tree Care Home surprising quickly. This is all due to the care and attention from the manager, nursing and caring staff. The food is second to none. There is always a lovely atmosphere and I receive a warm welcome on my daily visits.

Reply from Sandra Carr, Operations Director at Rose Tree Care Home

It is so lovely to get such positive response from relatives, and we thank them for taking the time to complete feedback.


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Review from Angela L (Daughter of Resident) published on 11 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recommended this care to others, and already one of my friend’s mother’s has moved in.
The home is light and bright, not just in the decor but also the mood and feel, the staff are friendly and there is much laughter. My mother was one of the first residents in since it reopened. Following
a stroke in June, she is paralysed down one side and needs nursing care, her needs are being well met, and not just from a personal care and nursing aspect they also ensure she has as much dignity as possible and is as happy/content as possible.
My Mother thinks the food is great (this is high praise indeed!)
The home only reopened in July and of course, there have been a couple of minor teething problems but they were sorted immediately, I can just say that never once have I worried about leaving my mother there and that visiting is a positive experience.

Reply from Sandra Carr, Head of Operations at Rose Tree Care Home

It is so lovely to get such positive response from relatives, and we thank them for taking the time to complete feedback.


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Review from Gwen S (Daughter of Resident) published on 12 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Sadly I would not recommend this nursing home the lack of organisation understanding and empathy was astounding.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Rose Tree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Rose Tree Care Home is calculated as follows: ( (88 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 115 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Tree Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Lynne

Lynne McCarron

Job Title: Home Manager

Joined: 2019

I have worked in care for over 40 years first as a nurse in Psychiatry then moved practice in to Management with in the private sector.
In early 2000 I changed my job role to continue development in the teaching sector an area of practice which I found very rewarding, after 13 years I made the decision to come back in to direct care taking up the role once again as a Home’s Manager
Although it is a demanding role it is also a very rewarding position one which I do embrace whole heartedly
I am now looking forward to the next stage of working alongside the devoted and caring team of Rose Tree Care Home