Alban Manor Nursing Home

2 Chene Drive, off Waverley Road, St Albans AL3 5QP
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9.8 123 Reviews
  • Alban Manor Nursing Home, St Albans
Alban Manor is a family-owned nursing home, close to St. Albans town centre. Nursing staff are on site 24/7 and are supported by a team of skilled carers. The Windsor Suite, located on the ground floor, provides support for 37 people who need more help with everyday life, including help with physical care needs. The Balmoral Suite, on the first floor, provides support for 43 residents who may have a dementia type condition or other mental health needs.

All bedrooms are en-suite with a homely feel. Personal living space is important and residents are encouraged to personalise their rooms by bringing in small pieces of furniture, ornaments and pictures. All bedrooms have profiling hospital beds for comfort and ease of access.

At Alban Manor you will find a friendly community. There are beautiful communal lounges and dining spaces for residents to enjoy. These include the art deco film house and zen wellness centre. The activities team ensure there is plenty to fill the days. From yoga to bingo, gardening club, quizzes, music sessions and hairdressing and so much more. Plenty to join in or just to sit and watch, whatever mood takes you.

Food is nutritious and prepared on site by the chef and his team. Dietary requirements and special requests can be accommodated.

Care at Alban Manor is person-centred and residents, and their families, are actively involved in care planning. Here individual personalities are nurtured and respected.

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Care Provided by Alban Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • St Albans Care Ltd
  • Person in charge
  • Delia Abaza (Matron)
  • Admission Criteria
    • Referrals from all sources welcomed
    • Ages 18+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Alban Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,700 – £1,700
    • Self-Funded Residential Dementia Care £1,800 – £1,800
    • Self-Funded Nursing Care £1,800 – £2,000
    • Self-Funded Nursing Dementia Care £1,800 – £2,000
    • RESPITE Self-Funded Residential Care £1,800 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £1,800 – £1,900
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £1,900

  • All our fees are subject to an assessment. Please enquire directly with us.
  • (these prices are only a guideline, please contact Alban Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting hours


  • Parking

  • Parking available on site


Alban Manor Nursing Home Reviews (123)

Total of 123, showing 61-80
9.8

Alban Manor Nursing Home has a Review Score of 9.8 (9.769) out of 10, based on 41 reviews in the last 2 years. Over all time Alban Manor Nursing Home has 123 reviews.

Overall Experience

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Date Published

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Review from Elizabeth W (Daughter of Resident) published on 7 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff very friendly and helpful. My mother, who has Alzheimer's, has been very settled straight from arriving. The home keep me well informed and the care record book is very thorough on what she has done, eaten, and personal care.

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Review from Susan R (Daughter of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home since December 2021. She is 92, spent several months in hospital after a serious fall which has left her fairly immobile and highlighted her failing health which is hard to take as she was totally independent before. She is now in Alban Manor on palliative care. Her
whole demeanour has changed since being in there. She had become hospitalised but now I feel I have my mum back, for however long. She is eating well, looks younger, and loves the carers looking after her. As someone said to me, no care home is perfect and compromises will have to be made but the staff at Alban Manor appear to try to make life as normal as possible. The hardest thing from my point of view is to let go of total responsibility for my mother but I have found on a few occasions that they do have my mother's back and they have listened to me.

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Review from Adrian T (Son of Resident) published on 13 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In extremely trying times I am seeing real nursing care and compassion being given to my father who is suffering from the extremes of dementia and other issues. I am extremely happy that my father is being shown dignity with his issues and would highly recommend Alban Manor.

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Review from I S (Son of Resident) published on 13 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffered from dementia and spent her final months at Alban Manor. The staff were unfailingly patient and caring and demonstrated a real affection for my mum and the other residents. I also thought the team did a very good job of keeping me posted on my mother’s health and needs. I have great
admiration and appreciation for the job that they do.

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Review from Michael (Son of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Alban Manor a few months ago and we have been very happy with the service and care that she has been getting. The staff are always friendly and do an excellent job, and even with the pandemic going on we have been able to visit as often as we want. My only complaint would be the
cost, but I think that applies to all the care homes around here: all-around care is obviously an expensive business.

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Review from Jill G (Daughter of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum, who had advanced dementia, moved into Alban Manor Nursing Home in February this year following a heart attack, falls and a hospital stay making it impossible for her to remain in her own home. Mum’s short stay at Alban Manor turned out to be end of life care as she died in May in her sleep at the
age of 92. The care Mum received was excellent and personalised. The staff ensured Mum spent her days in the resident's lounge and Mum took great pleasure from the lively dog! Staff were warm, helpful and professional and responded quickly to questions and concerns, with the wellbeing of residents their priority. Alban Manor is well managed, and the staff know all the residents well. I am sorry that Covid measures meant I wasn’t able to share more of Mum’s life at Alban Manor, but thank everyone for looking after Mum.

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Review from Laura N (Friend of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An elderly friend who I used to look after is now in Alban Manor Nursing Home. They treat him with the friendship and dignity he deserves whilst ensuring his safety. The staff are wonderful and the food is tasty. The rooms are a little tired but serve their purpose and are very clean, which is the most
important thing.

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Review from Jon H (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been with Alban Manor Nursing Home for fifteen months now. The team there are experts with dementia patients, they know how to look after them with care, compassion and most of all with good cheer and enthusiasm. I can’t thank the time enough. They do a great job and keep us up to date
with any issues. They are calm, consistent and kind people so there is never a crisis. Just great care delivered by a well managed and professional team. Thank you Alban Manor Nursing Home.

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Review from Cherry M (Daughter of Resident) published on 4 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Alban Manor for the past two months and is so happy. Her exact words to us when she had been there for only a couple of weeks were “I feel like a queen nothing is too much trouble”. She now calls it home. Which after living in her own house for 68 years is amazing for us as a family.
All the staff are so welcoming and friendly. My mum could not be in better hands!

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Review from Ann S (Niece of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt recently moved into Alban Manor from another home where she was very unhappy, in tears every time I talked to her and not eating. Since moving into Alban Manor the difference in her is amazing. Because of the good food she is now eating and drinking and back to smiling and chatty like her old
self. She comments on how lovely all the staff are and as an animal lover, visits from Roxy the dog make her day. My aunt's medical needs are being seen to and the staff always have time to discuss any concerns and keep you informed.
It is such a relief to know she is being well looked after and happy. All the staff are amazing and caring. Thank you, Alban Manor.

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Review from Peter B (Son of Resident) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since October 2020, and over Christmas, it has become clear that she is in a really friendly place and doing well. She is well cared for and has been successful in overcoming health issues with help of nursing and care staff.

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Review from Rosie W (Niece of Resident) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alban Manor was recommended to me and I couldn't be happier. I don't think I would find a better home for my aunt to live in. She has been treated with the utmost care and respect, with great emphasis on her retaining her dignity. The communication has been fantastic, I've not been able to visit much
due to covid and the admin team have gone above and beyond in keeping me updated, with photos and snippets of what she's taken part in and who she has made friends with. They act promptly in gaining information on my aunt that hasn't been provided by the hospital or GP and I feel nothing but absolute confidence in their ability to give my aunt the best care they can. I can't wait until their doors are open more freely so that I can enjoy spending more time with my aunt and become more involved with her new, safer and more stimulating life. Thank you!

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Review from John (Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved to Alban Manor after what should have been a short stay in hospital but ended up being 6 weeks. On discharge from hospital, I was unable to return to independent living and moved into Alban Manor. When I arrived, I had lost confidence, weight and the ability to walk unaided. With the care, compassion
and patience of the Alban Manor staff, I can now walk with the use of a frame and have gained weight with the delicious hot meals and elevenses. My days are varied: walking, lightweight exercises, dominos, chess, watching films and participating in quizzes. I also enjoy quiet times reading the paper and chatting to my children on FaceTime. It was never my intention to move to a care home but I feel secure, cared for and safe here at Alban Manor.

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Review from Lorna E (Daughter of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Alban Manor since June. It was a difficult decision to make bearing in mind the covid situation, but Mum needed the support of a nursing home due to her Parkinson’s and dementia. We have been so pleased with the care and support that Mum has received. She always appears happy in her
surroundings and loves the food. The care home is a really caring and supportive community with a lovely, friendly team of staff. We have really appreciated that in addition to looking after my Mum so well, they also go to great lengths to take my Dad’s needs into consideration, ensuring that he has regular contact with Mum despite covid restrictions. They even baked and delivered an anniversary cake to him so that he could have a shared experience with my Mum on a video call. The management run the home very efficiently and keep us well informed about Mum’s care.

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Review from Louise H (Daughter of Resident) published on 11 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Alban Manor Nursing Home offers very attractive accommodation and facilities. We have found the staff to be welcoming and professional in their approach. The 'phone' is always answered promptly, and our requests dealt with efficiently. We receive regular email updates as to the many activities on offer
etc, and residents are encouraged to participate in meetings as to improvements they would like to see. The home has implemented a strict regime re-Covid to keep all residents and staff well.

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Review from Mary H (Wife of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband joined the Alban Manor community he was very poorly but thanks to the amazing standard of the care and love he has received, he has thrived and is enjoying a way of life we could have only imagined. It has been a very difficult time since March when we have had very limited access
to visits. However, the staff have kept us fully informed of his condition, and any changes they have made to his care programme. When we were able to see him again, my sons and I were amazed at how well and happy he was. We know he is receiving the best care possible, and cannot begin to thank the staff enough for their dedication in ensuring that he remains safe and loved during these difficult times.
My sons and I look forward to when we will, once again, be able to make regular visits and renew our friendships with everyone at Alban Manor.

Reply from Ramneek Grewal, Director at Alban Manor Nursing Home

Thank you for this lovely review Mary. We also miss seeing you. We are so looking forward to being able to welcome our families back. Let's hope it is not too far away.


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Review from Avni (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alban Manor is a very friendly place and my mum has adapted to the place very well. Great staff and a very clean home, hygiene standards are excellent. Would recommend the home to anybody. Has good parking spaces and has good activity programmes for residents.

Reply from Ramneek Grewal, Director at Alban Manor Nursing Home

Thank you. We are so happy with how your Mum has settled into the Alban Manor community too.


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Review from Varsha T (Daughter of Resident) published on 6 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff has been excellent, very professional. The nursing home is very clean and residents are well cared for. Starting from activities, food, pleasant hard-working staff. The management team is excellent and always providing all your needs.

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Review from Peter O (Son of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at 92 years of age following a mild stroke. She was admitted during COVID lockdown and received excellent care and assistance dealing with her new environment and circumstances. Her medical care has been first class and she has settled well. We receive regular updates from
the staff which in turn gives us the peace of mind knowing Mum is well cared for and happy.

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Review from Andy D (Daughter of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been really well looked after at Alban Manor. She can be a difficult person with definite likes and dislikes, but she has really mellowed and is now much more content. The staff take really good care of her.

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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Alban Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Alban Manor Nursing Home is calculated as follows: ( (374 Excellents x 5) + (96 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 477 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alban Manor Nursing Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Delia

Delia Abaza

Job Title: Matron

Joined: 2019

I am delighted to introduce myself as Matron of Alban Manor Nursing Home. I am a qualified nurse with over 25 years of experience. I live locally and love walking to work each day. I am so proud of the team that we have at Alban Manor. I hope you will come to visit to see what makes it such a lovely place to live and work.


Ionela

Ionela Buhalniceanu

Job Title: Care Manager

Joined: 2019

Ionela joined us in 2019 as a Carer and for the last four years has developed her skills, always listening to residents, their families and colleagues to address their concerns and needs. In her spare time, she likes to cook and bring sweet treats for colleagues to enjoy. Ionela is a happy person and loves to make everyone smile.