Barchester Fountains Care Home

1355 Stratford Road, Shirley, Solihull B90 4EF
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9.8 112 Reviews
  • Barchester Fountains Care Home, Solihull
The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.

The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.

Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence aids, differentiated resident doors and appropriate signage.

Luxurious facilities, combined with highly trained staff, will ensure each and every individual can enjoy some quality one-to-one time when needed.

24-hour care will be offered in a warm, welcoming environment, with delicious meals and daily activities. The varied and stimulating activities programme will encourage support to stay active, both physically and mentally.

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Care Provided by Barchester Fountains Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sara King (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Fountains Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,388
    • Self-Funded Residential Dementia Care from £1,488

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Fountains Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site


Barchester Fountains Care Home Reviews (112)

Total of 112, showing 81-100
9.8

Barchester Fountains Care Home has a Review Score of 9.8 (9.752) out of 10, based on 48 reviews in the last 2 years. Over all time Barchester Fountains Care Home has 112 reviews.

Overall Experience

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Date Published

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Review from Peter S (Respite Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The arrangements for respite care went smoothly and efficiently. The room was clean and comfortable as well as private. The reception and care staff were professional and caring. There was a good choice of menu. A very pleasant stay.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your positive review. We are delighted that your respite stay went smoothly, and your experience was a 5* one. We look forward to welcoming you again in the future.


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Review from G G (Respite Resident) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Fountains for a weeks respite. I am disabled and was treated extremely well by all the staff.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for taking the time to leave a review and we are so pleased to hear that you had such an enjoyable stay at Fountains. We look forward to seeing you again.


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Review from C W (Husband of Resident) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was in for 3 weeks respite at Fountains and she was so well looked after that we were looking at my wife going in got full-time care at Fountains. Unfortunately, she was in hospital and contracted Pneumonia from which she passed away.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for taking the time to leave a review. We are delighted that your experience of Fountains was such a positive one however please accept our heartfelt condolences for your loss. Many thanks again.


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Review from Sandra H (Sister of Resident) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was a Respite User for 3 weeks and was quite unsure as she normally doesn’t mix very well, but she enjoyed her stay as there were numerous activities to join in with, which she did, and made several friends while she was there. The staff were friendly and made her feel very welcome.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your feedback. We are delighted that your sister enjoyed her stay and joined in our varied activities programme. We look forward to welcoming her when she returns later in the year.


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Review from Susan F (Sister of Resident) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister enjoyed her stay at Fountains Care Home in Shirley. All staff were very friendly and helpful, she joined in the many activities, which were well organised.
She made friends with people who were permanent residents, the general manager was very helpful and was there if you needed her. My sister
will be coming back for respite.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for taking the time to leave a review. We appreciate all feedback and we are so pleased that your sister enjoyed her stay at Fountains. We are so looking forward to her return.


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Review from Rob T (Next of Kin) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had an urgent need on Saturday 1st May to provide 24hr care for a terminally ill dear elderly friend. We are extremely grateful to all the Fountains Staff who enabled our friend to be admitted by 5:00 pm that day and then to provide her with excellent care and support. Sadly she passed away later
in the month but Fountains ensured her remaining time was spent with dignity in a safe and caring environment. My impression of Fountains is a high-quality care home with all the staff being committed and professional in their duties providing excellent care and support. No hesitation in recommending Fountains.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your wonderful review, your comments will be passed on to the team who will be extremely proud. Caring for your dear friend at such a crucial time was very special for the team and we are all so pleased that your Fountains experience was such a positive one. Thank you for taking the time to leave this review which we really appreciate.


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Review from D T (Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here at Fountains for just over a year, and throughout my time, I have been treated with wonderful care. I enjoy everyday life here at Fountains. The staff are so kind. I enjoy my meals and have felt included in options for the menu too. There was also a time I felt very low, and all staff
were so understanding.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your feedback. We are truly delighted that living at Fountains is so enjoyable for you and that you treated with kindness, inclusion and receive wonderful care.


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Review from Elizabeth C (Wife of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my husband's respite over three weeks, the family have found every member of staff to be kind and very caring. If and when he needs full-time care, we can only hope there will be a room for him.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

We are so pleased to hear your husband's stay at Fountains was a success. We are all extremely proud to be part of such a kind and caring team and we look forward to welcoming you in the future. Thank you for taking the time to leave a review.


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Review from Gail Y (Daughter of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother had a short end of life stay at Fountains Care Home. From the moment of the first telephone enquiry about a stay for her, we were treated with great professionalism, empathy and efficiency.
Beautiful decor and comfortable en suite rooms, with first-class care from all staff.
Everything possible
was done to make my mother comfortable, feet and hand massages, painted nails, and sensory experiences were a few of the available treatments on offer. She was treated with care and dignity. We would highly recommend Fountains and their amazing staff.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your wonderful review. It was such a pleasure to care for your mother and making her as comfortable as possible was paramount to us. Thank you for taking the time to leave this feedback and for such a positive recommendation.


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Review from Susan C (Friend of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff from management admin, and carers to be so professional, yet very approachable. They made me feel very welcome on my visits. The care given to my dear friend was outstanding from the moment she arrived. Sadly my dear friend was poorly, and she did pass away, but the care of the staff
was amazing. The care given even after her death was so dignified. Thank you all.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your feedback. We are delighted to hear that you were made to feel welcome and the staff team were professional yet approachable. It was a pleasure to care for your dear friend in what was a difficult time for all.


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Review from C V (Daughter of Resident) published on 4 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad I was recommended to Barchester Fountains for my mum's respite care following discharge from the hospital. Mum's needs were much more demanding than I had anticipated. With their care and encouragement, she has improved considerably. It certainly put my mind at rest to know that she was
being cared for in such a friendly way, night and day, through this difficult period. I would definitely recommend this care home. It is like a five-star hotel.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

We are delighted to receive such wonderful feedback and to hear that we were recommended too. We are so pleased that we could help and that the care your mum received, supported her to improve and gave you peace of mind. We value all feedback so thank you for taking the time to leave this review.


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Review from Patricia C (Daughter of Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all of her team have welcomed my mom into the care home with kindness, help and understanding. Everyone has been fantastic and have really helped the transition to Barchester Fountains Care Home be as smooth as possible.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for taking the time to leave Fountains a review. We are delighted to read how pleased you are with your experience and how smooth the transition has been for both yourself and Mom.


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Review from Clive M (Son of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dad’s care needs were unable to be provided for by his existing care home I contacted Fountains, having previously visited whilst it was still under construction. The Home Services Advisor and the General Manager were brilliant, quickly assessing his needs and confirming they could provide the
care he needed. I didn’t hesitate, already knowing that the facilities looked excellent. I’ve been able to visit multiple times to see Dad and on every occasion he’s been well-groomed, the smile on his face showing he’s clearly happy and looking healthy. A testament to the care the knowledgeable staff are giving. Fountains is providing me with real peace of mind and the best possible quality of life for Dad. I couldn’t recommend more highly.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your wonderful feedback. We are delighted that your experience of Fountains has been such a positive one for dad and yourselves. Many thanks


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Review from Sheila R (Sister of Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to the Fountains in September 20, and immediately I knew (although I love 200 miles away) that he was in safe, caring hands after months of uncertainty. His needs were assessed, provided for, and this is ongoing. He has settled well, and his friendly personality is beginning
to emerge again. Even when isolated, after another spell in hospital, the staff made sure he has company. The staff are always courteous and friendly when I phone, and I'm able to speak to my brother when it is convenient. There is a 'care plan' for him, and I'm always kept in the 'loop' when decisions have to be made. I'm assured that he is in good hands, and I know he appreciates his surroundings. I hope to visit when Covid is over!

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your kind words and taking the time to complete a review for Fountains. We value all feedback and really appreciate yours. We are so pleased that you are happy and reassured by the care your brother is receiving. We look forward to welcoming you when it is safe to do so.


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Review from Rachael T (Granddaughter of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my grandpa left unexpectedly, I was a bit worried about my Nana, being partially sighted, and then especially as Coronavirus hit. She managed a few weeks at home, but after a fall out of bed came to Fountains. Happy to say that since she came to stay she seems to have a new lease on life. I regularly
see what she gets up to on the Fountains Facebook page, she always seems to be involved in the different activities! Before lockdown they made it possible for me to bring my baby daughter who my Nana hadn't met, having been born weeks before the national lockdown, so it was really special. They have also helped us to arrange a few Facetime calls so we can have a (sort of) face to face chat. I can't recommend them highly enough for the care and attentiveness they have given my Nana, and for giving her new possibilities and quality of life!

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

We are delighted to receive your review and to read about all the positive impacts Fountains Care home is having on your nana's life. We value all feedback, so thank you for taking the time to share this wonderful review with us.


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Review from Steve R (Son-in-law of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fountains staff were at all times helpful and responsive. They understand both the residents' needs and also ours as worried and concerned family. Facilities are excellent. My parents in law also seem to love the food. Staff are kind and attentive and very helpful with the admission process. Overall
excellent.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

We are delighted that your experience has been five stars. We strive to deliver the best customer service as well as excellent person-centered care. We will share this feedback with the team who will be extremely proud.


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Review from Trevor S (Son of Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Family-friendly, excellent care home.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for taking the time to leave a review. We are extremely pleased with your comments and scoring of Fountains Care Home.


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Review from Ali J (Daughter of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care given to my mum over the past few months. The communication from the team and management has been excellent and much needed during lockdown whilst visiting is not an option.
I'm more than happy to recommend this home and it's services to others in the same
difficult position of finding care for a loved one

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your complimentary review. We welcome all feedback and are continually looking at ways we can improve our service. We are extremely pleased to read that you are so happy with the care your mum is receiving and that communication is excellent, particularly in these difficult times.


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Review from Nigel T (Son-in-law of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having become clear my 94-year-old father-in-law was going to need ongoing professional care, we initially identified eleven possible homes in our locality. Following inspection of five of them, we finally arrived at a “short list” of two. Barchester Fountains was the clear final choice and arrangements
were made for my father-in-law’s admission. For his first two weeks, he had to go into quarantine but the level of care and the warmth of the staff was already evident. Nothing was too much trouble and the individual attention he received was truly remarkable. We were kept informed of how he was settling in; the GP who looks after the residents was in touch with us; a chiropodist was organised, and we joined one of the regular Zoom calls with the staff, residents and their relatives. Our overall experience so far has been nothing but positive and we have been enormously impressed with everything about Barchester Fountains Care Home and the staff. Top marks

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for your extremely positive review. We are delighted how happy you are with your experience of Fountains Care Home and the care your father-in-law is receiving. The team will be very pleased to read such complimentary feedback.


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Review from Maureen T (Daughter of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After making the hardest decision I have ever had to make, I had to place my 94-year-old father in a care home. I chose Fountains. I would like to thank the extremely caring staff who have made my father and I feel so welcome. The home is beautiful, with a calming atmosphere set in lovely surroundings
and nothing seems too much trouble for any of the staff. You are "Simply the Best"! Thank you so, so much.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for taking the time to leave a review. We value all feedback and we are delighted to receive such a complimentary review. We will share this with the Fountains Team who will be extremely proud.


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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Barchester Fountains Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Barchester Fountains Care Home is calculated as follows: ( (446 Excellents x 5) + (102 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 564 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Fountains Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (18)

Zara

Zara Friend

Job Title: General Manager

Joined: 2020

Hello everyone! My name is Zara, and I am the General Manager here at Fountains Care Home. I embarked on my career in the care sector in 2013 as a care assistant, and since then, I have worked my way through various departments, gaining valuable knowledge and experience along the way.


I joined the Fountains team in 2020 as a senior care assistant progressing to team leader a year later and then progressing to Deputy Manager before taking on the role of General Manager. My vision is to create a safe and homely environment for all our residents while ensuring that we provide the highest quality of care.


I am excited to meet each and every one of you, and I encourage you to reach out with any questions or concerns you may have—my door is always open! Thank you for being a part of our community.


Louise

Louise Crooks

Job Title: Activities Coordinator

Joined: 2021

Hello, I am Louise, my first role with Barchester was caring for our residents. Previously I worked in an early years environment for 17 years where I organised activities and events. I am thrilled to now be Activities Lead and be able to continue enriching the lives of our lovely residents here at Fountains.


Nikki

Nikki Kaur

Job Title: Reception/Admin

Joined: 2023

Hello, everyone. I'm Nikki, your friendly Admin Assistant here at Fountains Care Home. It's my pleasure to assist you with any enquiries or concerns you may have.


As the first point of contact, I strive to ensure that each interaction is met with a warm smile and efficient service. Whether you're a resident, a visitor, or a member of our dedicated team, I am here to make your experience as smooth and pleasant as possible.


Handling enquiries is not just a task for me—it's an opportunity to connect, listen, and provide the support you need. Your comfort and well-being are my top priorities, and I am committed to addressing your needs promptly and professionally.


I look forward to assisting you all and being a helpful presence here at Fountains Care Home. Please don't hesitate to approach me with any questions or requests you may have.


Jinelle

Jinelle Cooke

Job Title: Reception/Admin

Joined: 2021

Hi, my name is Jinelle and I am the receptionist at Fountains.


I joined Barchester in October 2021 and working in the care sector is an exciting and new experience for me.


I am finding the role extremely rewarding knowing I am making a difference, however small, to our residents and their family's lives.


I love being the first point of contact and look forward to welcoming everyone to Fountains care home.


Elaine

Elaine Lynch

Job Title: Hairdresser

Elaine is Fountains hairdresser and is here weekly on Tuesdays. She has over 42 yrs hairdressing experience and started working in Barchester's Edgbaston Beaumont home 12 months ago before adding Fountains to her week too.


Elaine loves pampering and making our residents look fabulous!


Vikki

Vikki Rivers

Job Title: Home Administrator

Joined: 2023

My name is Vikki and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly, I have built good relationships with residents, relatives and the team, I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.


Ella

Ella HItchins

Job Title: Care Assistant

Joined: 2023

Hi, my name is Ella, I am a carer at Fountains.


I joined Barchester in March 2023. I have been in the care sector for about 5 years now. I went to college and studied Health and Social Care and achieved my level 3 also working part-time as a carer on the side. 


I am looking forward to furthering my career in this industry as I am really passionate about my role. 


In my spare, I love exploring and travelling the world.


Katie-Beth

Katie-Beth Friend

Job Title: Senior Care Assistant

Joined: 2021

Hi, my name is Katie-Beth I am a senior carer at Fountains.


I joined Barchester in June 2021. I have been in the care sector for over 4 years now. I love coming to work and seeing the residents every day. I am also currently doing my Level 3 in Health and Social Care.


In my spare time, I love spending time with friends and family and going out on day trips with them all.


Neil

Neil Mcgrandles

Job Title: Laundry Assistant

Joined: 2022

Hi, my name is Neil, I am a laundry assistant here at the Fountains.


I joined Barchester in September 2022. I have been in the care sector for over 9 years. I love my job and like interacting with the residents on a daily basis.


In my spare time, I love spending time with my husband, going on caravan holidays, reading, and spending time with my dog and my African grey parrot.


Richard

Richard Rudge

Job Title: Housekeeper

Joined: 2022

Hi, My name is Richard I am a housekeeper here at Fountains.


I Joined Barchester in January 2022. 4 and a half years ago I started caring for my mother and enjoyed it so wanted to get into the care industry.


Since starting at Fountains I have enjoyed my job as I get to help the residents with daily housekeeping tasks keeping their homes up to standard and clean, I also love interacting with potential residents, families and current residents.


In my spare time, I like making art, cooking, listening to music and going to concerts.


Ellen

Ellen McCoy

Job Title: Home Services Advisor

Joined: 2024

Hello, I'm Ellen, your dedicated Home Services Advisor here at Fountains with a passion for guiding residents and loved ones through the process of finding the perfect home. With a background in healthcare and a deep understanding of the challenges faced when making these important decisions, I am here to provide compassionate support every step of the way.


My role goes beyond just showing residents and loved ones around care homes; I actively engage in networking within the community to identify valuable opportunities that can enrich the lives of our residents. Whether it's organising engaging activities, fostering partnerships with local organisations, or creating special events, my goal is to create a vibrant and supportive environment that promotes well-being and fulfilment for every resident.


I firmly believe that each resident deserves a nurturing and stimulating living experience, and I am dedicated to going above and beyond to ensure that Fountains remains a place of joy, comfort, and growth. Let's work together to explore the endless possibilities and create a thriving community where residents can truly flourish. Let's work together to find the ideal care home that meets your’ and your loved ones specific requirements.


Jill

Jill Hodgson

Job Title: Care Assistant

Joined: 2021

Hello, I'm Jill, a Care Assistant at Fountains Care Home. I find immense fulfilment in my role, providing compassionate care and support to those in need on a daily basis.


When I'm not at work you can often find me outdoors, enjoying leisurely walks with my beloved dog or cherishing quality time with my husband. My passion for helping others and my love for nature and family make each day a rewarding journey of care, connection and joy.


I am here to listen, support, and assist in any way I can. I understand the importance of creating a warm and welcoming environment where residents feel safe, valued and cared for.


Ryan

Ryan Rumley

Job Title: Head of Maintenance

Joined: 2024

Hi, I'm Ryan your dedicated Head of Maintenance, who is here to ensure that our community remains a comfortable and well-functioning home for all. With my friendly demeanour and handy skills, I am ready to assist you with any maintenance tasks and repairs you may need.


Whether It's fixing a leaky faucet, addressing electrical issues, or simply providing guidance on home upkeep, I am committed to making sure everything runs smoothly in our community.


Please don't hesitate to reach out to me or the team for any handy jobs or concerns you may have. I am confident with my expertise, your living experience will be even more enjoyable!


Sabia

Sabia Ahmed

Job Title: Senior Care Assistant

Joined: 2023

Hello, My name is Sabia, and I am a Senior Care Assistant here at Fountains. I have a genuine passion for my work and love every moment spent caring for the residents. Being part of their lives and providing support, companionship, and comfort is incredibly rewarding.


I believe in treating each resident with the utmost respect and kindness, and I strive to create a warm and welcoming environment where they feel valued and understood. My role allows me to make a positive impact every day, and I am proud to contribute to the well-being and happiness of our residents at Fountains.


Amy

Amy Williams

Job Title: Senior Care Assistant

Joined: 2023

Hello, My name is Amy, and I am a senior care assistant here at Fountains. I am passionate about my role and take great pride in looking after our residents. Ensuring they engage in activities provided and maintain their well-being is incredibly fulfilling for me.


In my spare time, I love to spend quality moments with my family, cherishing the time we have together. I believe that both my work and personal life are focused on compassion and connection, and I strive to make a positive impact in everything I do.


Claire

Claire Wilkes

Job Title: Care Assistant

Joined: 2023

Hello, My name is Claire and I am a Care Assistant here at Fountains. I take pride in my work, as I truly love making a positive impact in the lives of those I care for.


Outside of my professional life, I am passionate about running and I enjoy participating in marathons and ultra-marathons. These challenges not only keep me physically fit but also teach me resilience and perseverance, qualities that bring into my role as a care assistant.


Tanisha

Tanisha Lee

Job Title: Second Chef

Joined: 2024

My name is Tanisha, and I am the Second Chef here at Fountains. I am truly passionate about my role and take great pride in creating delicious meals for our residents. Their satisfaction is my top priority, and I love getting to know each of the residents. If you ever have any suggestions or special requests, feel free to share! I’m here to ensure you enjoy every bite of your dining experience.


Looking forward to serving you all delicious meals!


Anna

Anna Harvey-Chlubek

Job Title: Head Chef

Joined: 2024

My name is Anna, and I am the Head Chef here at Fountains. I absolutely love my job, and my primary goal is to ensure that our residents receive the best meals possible while enjoying their dining experience. Cooking is a passion of mine, and I strive to create delicious and nutritious dishes that cater to everyone's tastes.


When I'm not in the kitchen, you can find me indulging in my other passion—baking! I love experimenting with new recipes and sharing sweet treats with everyone. I also cherish spending quality time with my family, as they inspire me to create meals that bring people together. I look forward to meeting you all and cooking some delicious meals for you!