I would highly recommend this home the staff are really switched on, helpful and polite.
C W (Friend of Resident)
Trinity Manor is outstanding in care, safety, food and surroundings.
J A (Daughter of Resident)
I could not fault the staff or management in any way. A delightful setting
B R (Respite Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Trinity Manor Care Home has a Review Score of 10 (9.989) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Trinity Manor Care Home has 43 reviews.
Review from Christina M (Daughter of Resident) published on 25 February 2025
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you so much for your kind words. We are delighted to hear that you are pleased with the care and services provided. Your feedback is greatly appreciated and motivates our team to maintain the high standards we strive for.
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Review from Katherine G (Resident) published on 27 December 2024
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you so much for your kind words. We are delighted to hear that you are pleased with the care and services provided. Your feedback is greatly appreciated and motivates our team to maintain the high standards we strive for.
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Review from Jean B (Respite Resident) published on 24 September 2024
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you so much for your kind words. We are delighted to hear that you are pleased with the care and services provided. Your feedback is greatly appreciated and motivates our team to maintain the high standards we strive for.
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Review from Shelagh M (Resident) published on 24 July 2024
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Reply from Sohail Daniel, General Manager at Barchester Trinity Manor Care Home
Thank you so much for your kind words. We are delighted to hear that you are pleased with the care and services provided. Your feedback is greatly appreciated and motivates our team to maintain the high standards we strive for.
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Review from J H (Resident) published on 16 July 2024
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Reply from Sohail Daniel, Senior General Manager at Barchester Trinity Manor Care Home
thank you for your lovely feedback. It is so appreciated by us all here at Trinity Manor.
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Review from Jean B (Resident) published on 12 July 2024
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Reply from Sohail Daniel, Senior General Manager at Barchester Trinity Manor Care Home
Thank you for your lovely feedback. It is so appreciated by us all here at Trinity Manor.
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Review from D H (Granddaughter of Resident) published on 25 March 2024
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you for the lovely feedback - it is so appreciated by us all here at the home.
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Review from Gillian R (Niece of Resident) published on 25 March 2024
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you for the lovely feedback - it is so appreciated by us all here at the home
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Review from Freda B (Resident) published on 29 January 2024
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you for the lovely feedback - it is so appreciated by us all here at the home.
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Review from M B (Niece of Resident) published on 12 January 2024
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you for the lovely feedback - it is so appreciated by us all here at the home.
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Review from Nicola A (Daughter of Resident) published on 20 December 2023
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Review from Nancy P (Resident) published on 28 August 2023
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you for the lovely feedback - it is so appreciated by us all here at the home.
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Review from Patricia S (Resident) published on 18 August 2023
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Reply from Paul Pippard, Deputy Manager at Barchester Trinity Manor Care Home
Thank you for the lovely feedback - it is so appreciated by us all here at the home.
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Review from P B (Resident) published on 10 July 2023
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Review from Katrine W (Daughter of Resident) published on 12 June 2023
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Review from Mark S (Son of Resident) published on 23 December 2022
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Reply from Rebecca King, Admin at Barchester Trinity Manor Care Home
Thank you for your lovely feedback - it is very much appreciated.
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Review from Richard J (Son of Resident) published on 4 October 2022
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Reply from Rebekah Goddard, Home Services Advisor at Barchester Trinity Manor Care Home
Thank you for the lovely feedback - it is so appreciated by us all here at the home.
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Review from Susan C (Daughter of Resident) published on 4 October 2022
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Reply from Rebekah Goddard, Home Services Advisor at Barchester Trinity Manor Care Home
Thank you for your lovely review - it is greatly appreciated by the Trinity Manor team.
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Review from Lesley W (Daughter-in-law of Resident) published on 16 August 2022
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Reply from Rebekah Goddard, Home Services Advisor at Barchester Trinity Manor Care Home
Lesley, thank you for your kind words. It means a lot to hear you say such lovely things about our home.
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Review from C W (Friend of Resident) published on 10 February 2022
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The Review Score of 10 (9.989) out of 10 for Barchester Trinity Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.989 for Barchester Trinity Manor Care Home is calculated as follows: ( (178 Excellents x 5) + (2 Goods x 4) ) ÷ 180 Ratings = 4.989
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Trinity Manor Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Oct 2021
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Job Title: Senior General Manager
Joined: 2020
Hi, my name is Sohail, and I am the Senior General Manager here at Trinity Manor Welcome to our website!
As a Registered General Nurse, I have worked within the private care home sector ever since 2009, where I have been able to learn, develop and share my skill set in order to benefit the residents I look after.
During my time working within the dementia sector, I was able to access specialist knowledge on how to encourage and enhance the lives of the individuals within my care in order to facilitate living life to the fullest in the most independent and dignified way possible.
Finding ways to adapt and overcome situations, so that residents can still really enjoy all the things they love, has always been a great passion of mine; showcasing that you really can live well with dementia.
Supporting the families of those in our care is also something that I feel very strongly about, and from the time of enquiry, through to moving in and beyond, I aim to support the families as much as the resident themselves. This can often be a huge change as their loved-one adapts to new surroundings, but I am well aware of how important reassurance and constant communication is for all involved. This is something that the Trinity Manor family are very good at as a whole, and I am so lucky that I get to share all my knowledge and work with such a fantastic team.
Job Title: Deputy Manager
Joined: 2020
We are very proud to have Paul as the Deputy Manager here at Trinity Manor.
Having worked for Barchester Healthcare for over a decade, Paul has quickly progressed up the ladder, working extremely hard to do so.
Paul has supported people who are living with physical and neurological conditions, including dementia, constantly striving to ensure that everyone can live their lives to the very best of their ability. Paul has always had a passion for person-centred care, looking at each individual as a person and not a number! Paul says: 'To be able to look after someone else’s loved-one is a great privilege and also a massive responsibility.'
Paul continues his studies throughout his career, involving NVQ’s in Health & Social Care, Staff Training & Development , Mentoring and Coaching and Leadership & Management.
As a hands-on member of the leadership team, you will often find him in the different communities helping out the care team, spending time with residents and their families.
Being local to the area and having lived in Yeovil all his life, this is where he is happiest; with his wife their two beautiful boys who keeps them both on their toes!
Job Title: Administrator
Joined: 2021
Elizabeth started her time at Trinity Manor as our Receptionist but has quickly shown her ability and now we are proud to say that she is our Administrator. Elizabeth is always available with a welcoming smile and has developed fantastic working relationships with our residents and their families.
You can often find Elizabeth around the home joining in with activities or lending a hand at meal times.
“The thing I love about my job is interacting with the residents especially when we have the events in the home.”
Elizabeth used to coach gymnastics before coming to Trinity Manor, she enjoys being out in the beautiful Dorset countryside with her four-legged friend.
Job Title: Activities Coordinator
Joined: 2023
Kath joins the Trinity Manor family with a wealth of activities and experience to draw from over 20 years within various avenues of care. Kath has come to us from a local boutique care home to join our family here.
Kath’s passion comes from being able to engage with the residents and she enjoys having fun with our residents. Kath’s aim is to help create memories for everyone who lives at Trinity Manor to cherish for many years to come. Kath enjoys being hands-on and creative and has already demonstrated her flair for all things arts and crafts since joining us.
Kath enjoys walking her dog and attending classes in the local community as well as travelling the world and experiencing different cultures.
Job Title: Activities Coordinator
Joined: 2024
Hi, My name is Bibesh Shrestha, Activity Coordinator
Having more than 10 years of professional experience in multiple sectors at different places has given me the confidence to get involved in any challenging environment where my skills and experience will be instrumental in achieving personal and social goals.
Being a motivator and influencer to the people around me has always been my passion, and also part of my profession. As an Activity Coordinator, my ultimate goal is to transfer my energy and spread my happiness.
Being active and full of energy with humbleness is what defines me and transferring that energy to the people around me has been my prime interest.
Job Title: Head of Maintenance
Joined: 2021
Phill has worked for the past 20 years plus in a maintenance role, in both private schools and care homes. Phill has always enjoyed the challenge of fixing things from a young age and loves nothing more than making something out of nothing! ‘I particularly love working in the care sector, as I love to chat with the residents and build up relationships with them all. Nothing makes me happier than when I have been able to fix something for them and am able to leave them with a smile on their face, especially when they deem something un-fixable!’
Job Title: Head Housekeeper
Joined: 2021
Steph worked in the care industry for over 7 years before joining Trinity Manor in 2020 as part of the housekeeping team, and she soon progressed to Head Housekeeper. Her passion to maintain high standards throughout the home is second to none and takes immense pride in her role. Ensuring not only the home looks immaculate, but that our resident's clothes are also well cared for and returned in pristine condition.
Steph manages both the housekeeping and laundry teams, supporting them through any new challenges the home faces. She says “I enjoy making the residents happy with a beautifully clean home to live in, but none of it would be possible without my great team.”
Outside of the home, Steph is Mum to two very energetic girls and can often be found cheering them both on at their Majorette competitions across the UK.
Job Title: Head Chef
Joined: 2023
Since joining the team at Trinity Manor, Marcus has worked incredibly hard to bring excellence to the dining experience for our residents.
Marcus has a wealth of knowledge and skills, with experience in restaurants, fine dining, hotels and event catering. Bringing together a team of passionate and enthusiastic individuals. Marcus enjoys the opportunity of working with fresh, seasonal produce and being able to create the menus with collaboration from the residents on their likes and dislikes.
He says “I really enjoy leading this team and working with the residents and I am continuously proud to be the Head Chef at Trinity Manor”
In his downtime, Marcus enjoys watching sports and live music and is an avid supporter of Arsenal.
Job Title: Chef
Joined: 2023
Liam has been a qualified Chef for well over a decade, working in a range of establishments including pubs, hotels, wedding venues and restaurants across the South. His time at the Royal Crescent in Bath fortified a love for the pastry section which Liam is able to demonstrate in his home-baked treats in the café.
Since working at Trinity Manor, Liam has really worked hard to build relationships with the residents to find out what they love to eat, adapting the menu to their tastes and preferences. Liam says “I love to work with the community here at Trinity Manor, being able to provide them with great food is a wonderful experience, and really makes the day”
Once the work day is over, Liam loves to explore the beautiful countryside we are surrounded by, with his loyal dog.
Job Title: Community Care Lead - Memory Lane Community
Joined: 2021
Sarah has worked in a caring role for over 20 years and she remains as committed now, as she did the day she started.
Something that comes across when meeting Sarah, is that she is passionate individual especially when it comes to providing high quality care to all of the amazing amazing residents here at Trinity Manor.
Wanting to become a Community Care Lead was something that she was keen to do because it allows her to continue to share the knowledge and experiences she has had in her career, with other members of the team.
When Sarah is not here in the home, she enjoys being around her two children, who she loves to spend time with.
Paul Pippard, Deputy Manager, said of Sarah: 'Sarah brings a depth of experience to the team from her previous roles, and is already fitting in well with the already established team at Trinity Manor and feels like she has always been here.'
Sarah is one of our team of Dementia Champions who have undergone additional training and are able to support the team around them to provide more person centered care to those who are living on our Memory Lane Community. As a Dementia Champion Sarah is also available to support our residents and their loved ones along their Dementia journey.
Job Title: Community Care Lead - Memory Lane Community
Joined: 2020
Frelea has worked in a caring role for many years and gained valuable experience by working in the local area at different care homes.
Wanting to become a Community Care Lead was something that she was humbled to do because it allowed her to share her knowledge with other members of the team. Frelea is well respected by the team around her, visiting professionals and has glowing reviews from the families of our residents.
Paul Pippard, Deputy Manager, said of Frelea: ‘Frelea is always willing to help and go above and beyond to ensure our residents are well cared for. Nothing is too much for her, and she is well deserving of this role within our team at Trinity Manor.'
Frelea is one of our team of Dementia Champions who has undergone additional training and is able to support the team around them to provide more person-centred care to those who are living in our Memory Lane Community. As a Dementia Champion Frelea is also available to support our residents and their loved ones along their Dementia journey.
Job Title: Dementia Champion
Joined: 2022
Chloe is one of our team of Dementia Champions who have undergone additional training and is able to support the team around them to provide more person-centred care to those who are living in our Memory Lane Community. As a Dementia Champion Chloe is also available to support our residents and their loved ones along their Dementia journey.
Chloe is local to the area having lived in and around Sherborne all her life. She likes to socialise with her family and friends. Chloe is also an animal lover and you can always find her when we have any four-legged visitors to the home.
Job Title: Speak Up Champion
Joined: 2022
Sharon is Trinity Manor’s Speak Up Champion, part of this role is being available to any member of staff who needs a listening ear and support. Sharon works closely with the Management team to ensure Trinity Manor is always at its best. Sharon’s other role is part of the Housekeeping team, more specifically the laundry department. Sharon will often be found around the home returning the freshly laundered items back to their rightful owners with a smile.