Barchester Trinity Manor Care Home

Bradford Road, Sherborne DT9 6EX
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10 43 Reviews
  • Barchester Trinity Manor Care Home, Sherborne
Dedicated staff members at Trinity Manor provide high-quality residential care for older people who would benefit from additional care and support in a warm and friendly environment.

Trinity Manor has a dedicated Memory Lane community that specialises in the care of residents living with dementia and other related conditions.

First-class facilities combined with highly trained staff, will ensure that each and every individual is given superior attention.

24-hour care will be provided in a warm, welcoming environment, with delicious meals and varying daily activities.

Care Provided by Barchester Trinity Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sohail Daniel (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Trinity Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,624
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Trinity Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Trinity Manor Care Home Reviews (43)

Total of 43, showing 21-40
10

Barchester Trinity Manor Care Home has a Review Score of 10 (9.989) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Trinity Manor Care Home has 43 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service, nothing was too much trouble. I will bring my husband back when needed.

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Overall Experience  Overall Experience 5.0 out of 5

Trinity Manor is outstanding in care, safety, food and surroundings.

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Overall Experience  Overall Experience 5.0 out of 5

I could not fault the staff or management in any way. A delightful setting in a lovely part of the country.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Barchester Trinity Manor Care Home consistently strive to maintain high standards. Communications with management and administrators are encouraged, responses prompt and actioned appropriately.
My aunt considers Barchester Trinity Manor Care Home very much her home and describes the staff
often as friends. We have seen improvements physically, cognitively and emotionally through the duration of her care.
We extend much gratitude for the home's diligent handling of the Covid-19 pandemic, keeping the residents safe and shielded from many of the wider fears and compromises.

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Overall Experience  Overall Experience 5.0 out of 5

When my husband and I arrived we were told it would be like home from home modestly. The word luxury was omitted, the only strenuous part of our day was remembering the time of our next meal, not cordon bleu but delicious, lovely homecooked and beautifully presented food. The staff always reply to any
requests "no problem" or You're welcome". This applies to all the staff whatever grade they may be we were made to feel very special. We can't speak highly enough of everyone and felt very much rested and would recommend Trinity Manor care home to everyone in need.

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Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough of the service, care and attention received by my parents during a much needed period of respite. They look completely different following a 3 week stay, rested and rejuvenated. Everyone involved from booking them in to receiving help and advice for the future have been
extremely professional. They will be back for another stay when needed. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My experience with Trinity Manor is the best! The service is excellent. The staff could not be any more helpful as they were my family. The last few months have been very difficult for me, but I repeat, the staff have been brilliant.

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Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident of Barchester Trinity Manor Care Home in January 2020 and they have been outstanding in their care of her. It is a new property and so looks smart and is comfortable, however the most impressive thing about Barchester Trinity Manor Care Home is the staff. They are so caring
and considerate. My mother has just had a significant birthday and Barchester Trinity Manor Care Home laid on a fantastic lunch for us in the garden. It was wonderful to be able to see mum face to face, without PPE and without a plastic screen. A number of the Barchester Trinity Manor Care Home team joined in for a bit and their love, good humour and compassion for my mother was entirely natural and unforced. We were all made to feel part of Barchester Trinity Manor Care Home family and had a superb afternoon. We were sorry when the lunch came to an end but we left knowing mum was well cared for, happy and safe. Barchester Trinity Manor Care Home have a truly amazing team.

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Overall Experience  Overall Experience 5.0 out of 5

My mother celebrated her 93rd birthday yesterday, the first one in the care home. The manager and staff were fantastic and bent over backwards to provide a safe, beautiful setting for four visitors to have lunch outside with Mum. The food was excellent, they catered amazingly for three vegans and two
fish eaters. Thank you from the bottom of my heart for such a special memory.

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Overall Experience  Overall Experience 5.0 out of 5

From the very first visit, the staff have been most welcoming. They take the time to talk to relatives and involve us fully in Mum's care. All the staff have a good relationship with Mum and are keen to make sure she is comfortable, happy and her needs are met. Mum has settled in well and already calls
it home. I would definitely recommend Barchester Trinity Manor to anyone else.

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Overall Experience  Overall Experience 5.0 out of 5

A very well run care home. Friendly and caring staff. I would recommend this to my family and friends.

Reply from Sohail Daniel, General Manager at Barchester Trinity Manor Care Home

Thank you very much for taking the time to review your stay with us.
We are very pleased you have enjoyed it and are looking forward to seeing you again in February.


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Overall Experience  Overall Experience 5.0 out of 5

I was required to find my mother space in a care home at relatively short notice and my situation was made more difficult because I live in Europe and not in the UK.
From the outset, the staff at Trinity Manor were very helpful, extremely professional and very accommodating, to both myself and my
mother. The staff took the time and trouble to walk me through each process and procedure, answer any question that I may have and overall the communication with the team at Trinity Manor has been quite excellent.
My mother has settled well, has enjoyed meeting new people and has joined in with many of the activities run by the home. The staff have made her feel very welcome and I cannot speak highly enough of the professionalism and support shown to my mother and myself by each member of the team that I have encountered.

Reply from Sohail Daniel, General Manager at Barchester Trinity Manor Care Home

Dear Stephen
Thank you very much for such a lovely review. It is an absolute pleasure to have your mum with us.


Kind regards
Sohail


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Overall Experience  Overall Experience 5.0 out of 5

My mum needed urgent care earlier this year for the first time. Trinity Manor has been faultless in their professionalism, kindness and care to my family whilst we have been through this difficult time. It could have been a nightmare even without the difficulties of COVID. The staff have been so thoughtful,
demonstrating experience and humour as my mother is adapting to losing her independence. The Manor is a beautiful, clean and comfortable home in lovely surroundings - I feel lucky to have found a safe place to care for my mother.

Reply from Neil Hardy, General Manager at Barchester Trinity Manor Care Home

Thank you for taking the time to feedback to us about your experience of the care we are giving to your loved one. We appreciate your kind words and will share them with the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

The standard of care for residents, the cleanliness of Trinity Manor, decoration and quality of food was outstanding. The customer care prior to both of my cousin's (3x weeks) respite stays, during and afterwards, has been quite excellent and we have formed a close bond with the team at Trinity Manor
born of our trust in the staff and their genuine interest and care for their residents. I have visited many residential care homes in Dorset, Kent and Somerset in the past 5 years and Trinity Manor is head and shoulders above the rest so I cannot recommend the management and care and support staff strongly enough.

Reply from Dovile Valiulyte, Home Services Advisor at Barchester Trinity Manor Care Home

Thank you so much for your kind words, Philip. We really appreciate you taking the time out to share your, and your cousin's, experiences with us. We count ourselves lucky for customers like you. We look forward to welcoming you and your cousin back to our home again in the future.


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Overall Experience  Overall Experience 5.0 out of 5

A very friendly and comfortable place to stay and I expect to come back when I next need a break. The attention of the nurses is of the highest standard. The staff seems to know what I need often before I ask for it. The addition of an easily accessible bar would be useful, though I find that wine is
available on request without difficulty.

Reply from Neil Hardy, General Manager at Barchester Trinity Manor Care Home

Thank you for your kind response, it is very much appreciated. It was a pleasure to have you stay with us while you recuperated. Look forward to having you stay with us again.


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Overall Experience  Overall Experience 5.0 out of 5

Any evaluation has to be against the background of covid19, to which the staff reacted with alacrity. The well-planned program of talks and activities by outside contributors has had to be suspended but a full program has continued led by the entertainments manager. The public areas of the home are
of the most impressive design, large and comfortable they are well used by the residents. Residents own rooms are larger than the norm with attractive furniture and decor. The grounds are landscaped and residents help in planting. All staff receive training. They display a high level of respect and understanding. Both day and night care staff are highly responsible and kind. The cleaning staff are devoted to a well-planned routine. The dining areas are impressive and catering staff offer an extensive range of menus and service. The management and staff provide top rate professionalism.

Reply from Neil Hardy, General Manager at Barchester Trinity Manor Care Home

Thank you very much for your review and for letting us know about your experiences at Trinity Manor. Your feedback is very important to us and appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly and helpful. Food is good and varied. All areas are clean.
Always hot water available.

Reply from Dovile Valiulyte, Home Services Advisor at Barchester Trinity Manor Care Home

Thank you very much for amazing feedback, it's a great pleasure to have you here at Trinity Manor.


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Overall Experience  Overall Experience 5.0 out of 5

Since opening, all staff at Trinity Manor have worked really hard to create a lovely, homely, relaxed setting for residents and visitors are always given a warm welcome (together with coffee and cake!). It is apparent how much thought has gone into the decoration, which is lovely, as well as the layout
of both residents' own rooms and the communal areas which have plenty of space. There are so many things that make it feel welcoming that it would be impossible to list, however, the real warmth comes from the staff who all go out of their way to make their residents happy - it is the little touches that count and which make it feel like home. I would not hesitate to recommend.

Reply from Dovile Valiulyte, Home Services Advisor at Barchester Trinity Manor Care Home

Dear Joy
Thank you so much for such an amazing review.
All the best,
Trinity Manor Team


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Overall Experience  Overall Experience 5.0 out of 5

Staff friendly, cheerful, professional during impressive management CV-19.
Home clean, light, spacious, social and comfortable.
Regrettably not able to visit due to CV. Videocall available and emails help.
Updates with reassurance residents busy with activities and their anxieties tended to during
challenging times.

Reply from Sue Monger, General Manager at Barchester Trinity Manor Care Home

Thank you for taking the time to complete this, all feedback is valuable .


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Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care and attention given to my wife. Calls from the care home to update me on how my wife is faring and letting me know about the activities my wife has undertaken are much appreciated. The setting up of video calls has been most welcome. All the staff from the carers to
the home manager have shown how committed they are.

Reply from Dovile Valiulyte, Home Services Advisor at Barchester Trinity Manor Care Home

We welcome all feedback on the service and would like to thank you for taking the time to complete this.


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Current Review Score: 10.0 (9.989)

Overview of Review Score

The Review Score of 10 (9.989) out of 10 for Barchester Trinity Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.989 for Barchester Trinity Manor Care Home is calculated as follows: ( (178 Excellents x 5) + (2 Goods x 4) ) ÷ 180 Ratings = 4.989

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Trinity Manor Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (60)

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Meet the Team (13)

Sohail

Sohail Daniel

Job Title: Senior General Manager

Joined: 2020

Hi, my name is Sohail, and I am the Senior General Manager here at Trinity Manor Welcome to our website!


As a Registered General Nurse, I have worked within the private care home sector ever since 2009, where I have been able to learn, develop and share my skill set in order to benefit the residents I look after.


During my time working within the dementia sector, I was able to access specialist knowledge on how to encourage and enhance the lives of the individuals within my care in order to facilitate living life to the fullest in the most independent and dignified way possible.


Finding ways to adapt and overcome situations, so that residents can still really enjoy all the things they love, has always been a great passion of mine; showcasing that you really can live well with dementia.


Supporting the families of those in our care is also something that I feel very strongly about, and from the time of enquiry, through to moving in and beyond, I aim to support the families as much as the resident themselves. This can often be a huge change as their loved-one adapts to new surroundings, but I am well aware of how important reassurance and constant communication is for all involved. This is something that the Trinity Manor family are very good at as a whole, and I am so lucky that I get to share all my knowledge and work with such a fantastic team.


Paul

Paul Pippard

Job Title: Deputy Manager

Joined: 2020

We are very proud to have Paul as the Deputy Manager here at Trinity Manor.


Having worked for Barchester Healthcare for over a decade, Paul has quickly progressed up the ladder, working extremely hard to do so.


Paul has supported people who are living with physical and neurological conditions, including dementia, constantly striving to ensure that everyone can live their lives to the very best of their ability. Paul has always had a passion for person-centred care, looking at each individual as a person and not a number! Paul says: 'To be able to look after someone else’s loved-one is a great privilege and also a massive responsibility.'


Paul continues his studies throughout his career, involving NVQ’s in Health & Social Care, Staff Training & Development , Mentoring and Coaching and Leadership & Management.


As a hands-on member of the leadership team, you will often find him in the different communities helping out the care team, spending time with residents and their families.


Being local to the area and having lived in Yeovil all his life, this is where he is happiest; with his wife their two beautiful boys who keeps them both on their toes!


Elizabeth

Elizabeth Legg

Job Title: Administrator

Joined: 2021

Elizabeth started her time at Trinity Manor as our Receptionist but has quickly shown her ability and now we are proud to say that she is our Administrator. Elizabeth is always available with a welcoming smile and has developed fantastic working relationships with our residents and their families.


You can often find Elizabeth around the home joining in with activities or lending a hand at meal times.


“The thing I love about my job is interacting with the residents especially when we have the events in the home.”


Elizabeth used to coach gymnastics before coming to Trinity Manor, she enjoys being out in the beautiful Dorset countryside with her four-legged friend.


Kath

Kath Ranier

Job Title: Activities Coordinator

Joined: 2023

Kath joins the Trinity Manor family with a wealth of activities and experience to draw from over 20 years within various avenues of care. Kath has come to us from a local boutique care home to join our family here.


Kath’s passion comes from being able to engage with the residents and she enjoys having fun with our residents. Kath’s aim is to help create memories for everyone who lives at Trinity Manor to cherish for many years to come. Kath enjoys being hands-on and creative and has already demonstrated her flair for all things arts and crafts since joining us.


Kath enjoys walking her dog and attending classes in the local community as well as travelling the world and experiencing different cultures.


Bibesh

Bibesh Shrestha

Job Title: Activities Coordinator

Joined: 2024

Hi, My name is Bibesh Shrestha, Activity Coordinator


Having more than 10 years of professional experience in multiple sectors at different places has given me the confidence to get involved in any challenging environment where my skills and experience will be instrumental in achieving personal and social goals.


Being a motivator and influencer to the people around me has always been my passion, and also part of my profession. As an Activity Coordinator, my ultimate goal is to transfer my energy and spread my happiness.


Being active and full of energy with humbleness is what defines me and transferring that energy to the people around me has been my prime interest.


Phill

Phill Sandford

Job Title: Head of Maintenance

Joined: 2021

Phill has worked for the past 20 years plus in a maintenance role, in both private schools and care homes. Phill has always enjoyed the challenge of fixing things from a young age and loves nothing more than making something out of nothing! ‘I particularly love working in the care sector, as I love to chat with the residents and build up relationships with them all. Nothing makes me happier than when I have been able to fix something for them and am able to leave them with a smile on their face, especially when they deem something un-fixable!’


Steph

Steph Haycock

Job Title: Head Housekeeper

Joined: 2021

Steph worked in the care industry for over 7 years before joining Trinity Manor in 2020 as part of the housekeeping team, and she soon progressed to Head Housekeeper. Her passion to maintain high standards throughout the home is second to none and takes immense pride in her role. Ensuring not only the home looks immaculate, but that our resident's clothes are also well cared for and returned in pristine condition.


Steph manages both the housekeeping and laundry teams, supporting them through any new challenges the home faces. She says “I enjoy making the residents happy with a beautifully clean home to live in, but none of it would be possible without my great team.”


Outside of the home, Steph is Mum to two very energetic girls and can often be found cheering them both on at their Majorette competitions across the UK.


Marcus

Marcus Batten

Job Title: Head Chef

Joined: 2023

Since joining the team at Trinity Manor, Marcus has worked incredibly hard to bring excellence to the dining experience for our residents.


Marcus has a wealth of knowledge and skills, with experience in restaurants, fine dining, hotels and event catering. Bringing together a team of passionate and enthusiastic individuals. Marcus enjoys the opportunity of working with fresh, seasonal produce and being able to create the menus with collaboration from the residents on their likes and dislikes.


He says “I really enjoy leading this team and working with the residents and I am continuously proud to be the Head Chef at Trinity Manor”


In his downtime, Marcus enjoys watching sports and live music and is an avid supporter of Arsenal.


Liam

Liam Hayter

Job Title: Chef

Joined: 2023

Liam has been a qualified Chef for well over a decade, working in a range of establishments including pubs, hotels, wedding venues and restaurants across the South. His time at the Royal Crescent in Bath fortified a love for the pastry section which Liam is able to demonstrate in his home-baked treats in the café.


Since working at Trinity Manor, Liam has really worked hard to build relationships with the residents to find out what they love to eat, adapting the menu to their tastes and preferences. Liam says “I love to work with the community here at Trinity Manor, being able to provide them with great food is a wonderful experience, and really makes the day”


Once the work day is over, Liam loves to explore the beautiful countryside we are surrounded by, with his loyal dog.


Sarah

Sarah Harvey

Job Title: Community Care Lead - Memory Lane Community

Joined: 2021

Sarah has worked in a caring role for over 20 years and she remains as committed now, as she did the day she started.


Something that comes across when meeting Sarah, is that she is passionate individual especially when it comes to providing high quality care to all of the amazing amazing residents here at Trinity Manor.


Wanting to become a Community Care Lead was something that she was keen to do because it allows her to continue to share the knowledge and experiences she has had in her career, with other members of the team.


When Sarah is not here in the home, she enjoys being around her two children, who she loves to spend time with.


Paul Pippard, Deputy Manager, said of Sarah: 'Sarah brings a depth of experience to the team from her previous roles, and is already fitting in well with the already established team at Trinity Manor and feels like she has always been here.'


Sarah is one of our team of Dementia Champions who have undergone additional training and are able to support the team around them to provide more person centered care to those who are living on our Memory Lane Community. As a Dementia Champion Sarah is also available to support our residents and their loved ones along their Dementia journey.


Frelea

Frelea Agluba

Job Title: Community Care Lead - Memory Lane Community

Joined: 2020

Frelea has worked in a caring role for many years and gained valuable experience by working in the local area at different care homes.


Wanting to become a Community Care Lead was something that she was humbled to do because it allowed her to share her knowledge with other members of the team. Frelea is well respected by the team around her, visiting professionals and has glowing reviews from the families of our residents.


Paul Pippard, Deputy Manager, said of Frelea: ‘Frelea is always willing to help and go above and beyond to ensure our residents are well cared for. Nothing is too much for her, and she is well deserving of this role within our team at Trinity Manor.'


Frelea is one of our team of Dementia Champions who has undergone additional training and is able to support the team around them to provide more person-centred care to those who are living in our Memory Lane Community. As a Dementia Champion Frelea is also available to support our residents and their loved ones along their Dementia journey.


Chloe

Chloe Wells

Job Title: Dementia Champion

Joined: 2022

Chloe is one of our team of Dementia Champions who have undergone additional training and is able to support the team around them to provide more person-centred care to those who are living in our Memory Lane Community. As a Dementia Champion Chloe is also available to support our residents and their loved ones along their Dementia journey.


Chloe is local to the area having lived in and around Sherborne all her life. She likes to socialise with her family and friends. Chloe is also an animal lover and you can always find her when we have any four-legged visitors to the home.


Sharon

Sharon Sandford

Job Title: Speak Up Champion

Joined: 2022

Sharon is Trinity Manor’s Speak Up Champion, part of this role is being available to any member of staff who needs a listening ear and support. Sharon works closely with the Management team to ensure Trinity Manor is always at its best. Sharon’s other role is part of the Housekeeping team, more specifically the laundry department. Sharon will often be found around the home returning the freshly laundered items back to their rightful owners with a smile.