Quoted fees are a guideline only and indicate starting fees. All fees are subject to a full needs assessment.
Visitors welcome at any time
Car parking is available onsite.
Baycroft Flitwick Care Home has a Review Score of 9.8 (9.775) out of 10, based on 22 reviews in the last 2 years. Over all time Baycroft Flitwick Care Home has 52 reviews.
Review from Peter R (Resident) published on 15 January 2025
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
We are happy that you have settled in so well here at Baycroft Flitwick and we are glad that you have decided to stay here with us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine R (Friend of Resident) published on 13 December 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave us a review, we are happy that you and your friend enjoy the home and the activities.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela D (Wife of Resident) published on 8 October 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave a review and we are happy that you and your husband are happy with the care received during his respite stays here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn L (Daughter of Resident) published on 3 October 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking time to leave a review. Mum has settled in so well to the home and it is a pleasure to have her living with us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M F (Granddaughter of Resident) published on 16 September 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave a review. We are happy that you enjoy coming here and make use of all we have on offer. Your grandma is a pleasure to have living with us. Now time to think of the next song for Karaoke.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J N (Respite Resident) published on 16 September 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave a review and I am happy that you was pleased with the staff and care that you received. Coming into care for a respite stay is always a bit daunting especially when you have come from living in your own home. I am sorry that the food and activities were not to your taste, if you had raised these issues whilst at the home the staff would have found you alternatives and accommodated you. We wish you all the best for the future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ralph B (Resident) published on 2 September 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave us a review. it is a pleasure to have you living at the home and we welcome all feedback. we will look into the concerns raised. Kind regards, Corina.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N H (Son of Resident) published on 13 August 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave a review. I will pass your feedback on to the team. It is a pleasure to look after your mum here at Baycroft Flitwick.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela B (Friend of Resident) published on 8 August 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave a review. It was a pleasure to look after your father-in-law and I am so pleased that your friend has settled in so well and has now decided to stay with us permanently.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hayley D (Granddaughter of Resident) published on 24 July 2024
Submitted via Website •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
We appreciate your feedback and take your concerns very seriously. Our primary objective is to ensure the safety, well-being, and comfort of our residents. We value transparency and strive to improve our services based on feedback. Regarding the deregistering of nursing care, we spoke with all the families and residents who were receiving nursing care to support them going forward. Since your grandmother does not receive nursing care, we did not feel it was necessary to have this conversation with your family. We follow guidelines to offer a balanced and nutritious diet tailored to each resident's needs and understand the importance of proper nutrition and hydration. Please contact our home directly should you wish to discuss this further.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F L (Friend of Resident) published on 19 July 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave a review. I will share your kind words with the team. It was a pleasure to look after your grandfather.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Daughter of Resident) published on 19 July 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you for your review, I will pass your feedback on to the team. I'm so happy that your mother has settled in well and we are glad that she is part of the Baycroft Flitwick family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra B (Relative of Resident) published on 10 July 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you so much for taking the time to leave us a review. I am so happy that your relative has settled in so well, and it's lovely to see her engaging with staff and residents. I will pass your feedback on to the teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon H (Daughter-in-law of Resident) published on 6 June 2024
Submitted via Website •
Report
Reply from Corina Ashby, Home Manager at Baycroft Flitwick Care Home
Thank you so much for taking the time to write a review. I will share your kind words with the team. It is a pleasure to look after your mother-in-law.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janette F (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card •
Report
Reply from Corina Ashby, Supporting Home Manager at Baycroft Flitwick Care Home
Thank you for taking the time to leave us a review. I will forward your kind words on to the team. It is a pleasure to look after your mother and I am pleased that she settled in so quickly.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin D (Son of Resident) published on 26 March 2024
Submitted via Website •
Report
Reply from Corina Ashby, Supporting Home Manager at Baycroft Flitwick Care Home
Thank you for leaving a review for Baycroft Flitwick Care Home. We are so pleased to know that your mum is happy with us at Baycroft Flitwick and that she has been well supported by our staff team. I will share your kind words with them all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S K (Wife of Resident) published on 8 August 2023
Submitted via Website •
Report
Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you so much for taking the time to complete this review, we really appreciate your lovely comments. I am so glad you are happy with the care and support your husband is receiving.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra H (Daughter of Resident) published on 21 April 2023
Submitted via Website •
Report
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Thank you for taking the time to leave such a wonderful review of our home. I'm sorry to hear of your father's passing, I am sure that he is greatly missed by everyone at Baycroft Flitwick, and our condolences are with you and your family at this sad time. It is lovely to hear that you feel reassured with the care that the team at Baycroft Flitwick provide and that they are able to cater their approach towards your mother's needs. I am sure that it was comforting for you and your family to hold your father's wake at our home and it is a testament to how valued he was by our team. I will ensure that your kind comments are shared with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah G (Daughter of Resident) published on 21 April 2023
Submitted via Website •
Report
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Thank you for leaving such a heartfelt review of our home. I'm sorry to hear of your father's passing, I am sure that he will be deeply missed by the team at Baycroft Flitwick, our condolences are with you and your family at this sad time. It is lovely to hear that you were happy with the level of care that your father received and that the home kept you informed and involved with your father's care and any changes to his needs. I will ensure that your kind comments are shared with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David H (Son of Resident) published on 20 April 2023
Submitted via Website •
Report
Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Thank you for taking the time to leave such a heartfelt review of our home. It is so lovely to hear your honest feedback and to know how welcome you felt whilst visiting your mother at Baycroft Flitwick. I will ensure that your incredibly kind comments are passed on to our team. We would like to pass on our condolences to you and the family, we will miss your mother dearly.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.775) out of 10 for Baycroft Flitwick Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.775 for Baycroft Flitwick Care Home is calculated as follows: ( (225 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 262 Ratings = 4.775
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Baycroft Flitwick Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2024
Corina is our Home Manager at Baycroft Flitwick Care Home. Corina is passionate about providing the very highest standards of care and support.
Job Title: Home Administrator
Joined: 2020
My name is Danielle and I am the Home Administrator at Baycroft Flitwick. After working in the theatre industry for over 6 years, I was given the opportunity for a change in career and joined the wonderful team here at Flitwick. Being the Home Administrator allows me to have a close working relationship with not only the staff but the relatives, residents, and the wider community. Since starting here I can honestly say that there is no other job that has been quite as rewarding, which has been made even better by the kind and caring team I work alongside.
Job Title: Activities Coordinator
Joined: 2019
My name is Bernie and I have worked at Baycroft since it opened. My current role is the Activities Co-ordinator where I have the pleasure of keeping the residents active, involved and above all happy. I love my job as I find it very rewarding being able to lighten up a resident’s day. Talking to a resident not only keeps them engaged but also helps me understand their needs, likes and dislikes.
Job Title: Hostess
Joined: 2019
My name is Kat and I have been a host here at Baycroft for nearly 2 years. I love working with the wonderful residents we have here and supporting them to maintain an independent lifestyle. I am currently working towards my Level 3 in Leadership and Management with hopes to progressing within the company. It’s great to be a part of such an enthusiastic and caring team here at Baycroft Flitwick.