Quoted fees are a guideline only and indicate starting fees. All fees are subject to a full needs assessment.
Visitors welcome at any time
Car parking is available onsite.
Baycroft Flitwick Care Home has a Review Score of 9.8 (9.775) out of 10, based on 22 reviews in the last 2 years. Over all time Baycroft Flitwick Care Home has 52 reviews.
Review from K F (Daughter of Resident) published on 30 March 2023
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Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Thank you for taking the time to leave us such a thoughtful review. It is lovely to hear that you are happy with the surroundings and facilities on offer at the home and that you have peace of mind knowing that your loved one is safe and well looked after. I am glad that your loved one is enjoying the food, making meaningful friendships and taking part in the varied activities programme at the home. I will ensure that your kind comments are shared with our team.
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Review from Susan G (Daughter of Resident) published on 30 March 2023
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Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Thank you for taking the time to leave us such a heartwarming review and for such honest feedback on our home. It is lovely to know that you felt part of our Baycroft community and cared for whilst visiting your mother at Baycroft Flitwick. We would like to pass on our condolences to you and the family, we will miss your mum dearly. I will ensure that your kind comments are cascaded to the team.
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Review from Sarah C (Niece of Resident) published on 9 January 2023
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Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Thank you so much for taking the time to leave such a wonderful, heartfelt review. It is so lovely to hear, that you were made to feel at ease when choosing a care home for your uncle, as we understand that this is a huge decision to make. We are extremely pleased that the staff make you feel welcome and comfortable and that they are happy to listen to any concerns that you may have and actively work towards solving them for you. We are so happy that your uncle has improved physically and mentally, whilst being cared for at Baycroft Flitwick and that he is being encouraged to join our diverse activities programme. I will ensure that your incredibly kind words are passed onto the team.
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Review from C C (Granddaughter of Resident) published on 9 January 2023
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Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Thank you for taking the time to write such a wonderful review. We are so happy to hear that from your first visit to Baycroft Flitwick that you were made to feel welcome and at ease and that this has continued throughout your grandma's stay, with the little touches of being offered a latte on arrival and being able to bring your dogs along to ensure your visits have a personal touch. We understand that making the decision to place your loved one into a care home can be extremely difficult; it is lovely to know that you feel reassured, knowing that your grandma is receiving the specialist care that she requires. I will ensure that your incredibly kind comments are passed on to the team.
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Review from Paul N (Son of Resident) published on 7 December 2022
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Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Thank you so much for your lovely review. I am so happy to hear that your father was treated well and that his family and friends were made to feel welcome by our incredible team at Baycroft Flitwick, it is also wonderful to hear that your father was given the gentle encouragement that he needed, to ensure that he was motivated and stimulated whilst he was with us. I will ensure that your kind comments are passed on to our team.
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Review from Alison B (Daughter of Resident) published on 20 October 2022
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Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Dear Alison, thank you for taking the time to leave us such a lovely review. I am sorry to hear that Mum's needs have increased, however I am happy to hear that Mum is being well cared for by our wonderful team at Baycroft Flitwick and has developed bonds with our fantastic carers.
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Review from Kerry S (Daughter of Resident) published on 20 October 2022
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Reply from Lauren Digby, Regional Customer Relations Assistant at Baycroft Flitwick Care Home
Dear Kerry, thank you so much for taking the time to leave us such a wonderful, heartfelt review, your kind words mean so much to us all, especially the team at Baycroft Flitwick. I am glad to hear that you feel Mum is safe and settled at our home, and that you have created meaningful bonds with our team.
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Review from D W (Friend of Resident) published on 18 October 2022
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you so much for taking the time to complete this review, we really appreciate your lovely feedback. I am glad that you find our home a happy atmosphere to be in.
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Review from Paula W (Daughter of Resident) published on 18 October 2022
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you so much for taking the time to complete this review. It is lovely to hear that you are happy with the excellent care and support that your mother is receiving.
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Review from Sandra R (Respite Resident) published on 16 June 2022
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Reply from Sophie Baker, Sales and Marketing Manager at Baycroft Flitwick Care Home
Dear Sandra, thank you very much for your kind review. We are so pleased to hear your respite stay with us helped you to get back on your feet and gave your family peace of mind. You are welcome back any time. Kind regards.
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Review from Jacqueline Y (Daughter of Resident) published on 3 May 2022
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you so much for taking the time to complete this review, we are so pleased that you're happy with the care and support your mother is receiving. Please be assured I will pass on your lovely feedback to the rest of the staff team.
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Review from A W (Friend of Resident) published on 28 April 2022
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Reply from Sophie Baker, Sales and Marketing Manager at Baycroft Flitwick Care Home
Thank you for your lovely review, and thank you for helping us with our walking challenge! We hope to see you again soon. Kind regards.
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Review from Joanne D (Daughter of Resident) published on 13 January 2022
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you so much for your kind words and lovely feedback we really do appreciate it. Please be assured I will pass on your wonderful comments to all the staff team.
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Review from A H (Son of Resident) published on 18 November 2021
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you so much for taking the time to complete this review, we really appreciate your feedback. I am so pleased you are happy with the high standards of care and support your dad is receiving.
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Review from Rachel S (Daughter of Resident) published on 20 August 2021
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you for taking the time to complete this review and thank you for your kind words we really appreciate it. We are happy that you are pleased with the care and support your mother is receiving and I will pass on your lovely feedback to the staff team.
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Review from Andrew V (Son of Resident) published on 12 August 2021
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you for taking the time to complete this review, we are pleased that you are happy with the care and support your loved one is receiving.
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Review from Simon V (Son of Resident) published on 16 November 2020
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you for taking the time to complete this review; we really appreciate your comments. We will continue to maintain our high standards of care and support, and I will pass on your lovely feedback to the staff team.
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Review from L B (Daughter of Resident) published on 17 August 2020
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you so much for taking the time to complete this review, we really do appreciate your kind words. I will ensure I pass on your lovely feedback to the staff team and we will continue to maintain our excellent standards of care and support.
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Review from R V C (Husband of Resident) published on 5 August 2020
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you for your lovely comments, we really do appreciate it. I am so pleased that your wife is settled and content with us, and I will pass on your great feedback to all the staff team.
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Review from Wendy T (Daughter of Resident) published on 31 July 2020
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Reply from Charlotte Deans, Customer Relations Manager at Baycroft Flitwick Care Home
Thank you for taking the time to complete this review, we really appreciate your comments. I will pass on your wonderful feedback to all the staff team and we will continue to maintain the highest standard of quality care and support.
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The Review Score of 9.8 (9.775) out of 10 for Baycroft Flitwick Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.775 for Baycroft Flitwick Care Home is calculated as follows: ( (225 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 262 Ratings = 4.775
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Baycroft Flitwick Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2024
Corina is our Home Manager at Baycroft Flitwick Care Home. Corina is passionate about providing the very highest standards of care and support.
Job Title: Home Administrator
Joined: 2020
My name is Danielle and I am the Home Administrator at Baycroft Flitwick. After working in the theatre industry for over 6 years, I was given the opportunity for a change in career and joined the wonderful team here at Flitwick. Being the Home Administrator allows me to have a close working relationship with not only the staff but the relatives, residents, and the wider community. Since starting here I can honestly say that there is no other job that has been quite as rewarding, which has been made even better by the kind and caring team I work alongside.
Job Title: Activities Coordinator
Joined: 2019
My name is Bernie and I have worked at Baycroft since it opened. My current role is the Activities Co-ordinator where I have the pleasure of keeping the residents active, involved and above all happy. I love my job as I find it very rewarding being able to lighten up a resident’s day. Talking to a resident not only keeps them engaged but also helps me understand their needs, likes and dislikes.
Job Title: Hostess
Joined: 2019
My name is Kat and I have been a host here at Baycroft for nearly 2 years. I love working with the wonderful residents we have here and supporting them to maintain an independent lifestyle. I am currently working towards my Level 3 in Leadership and Management with hopes to progressing within the company. It’s great to be a part of such an enthusiastic and caring team here at Baycroft Flitwick.