Marine Lodge offers a warm welcome to all relatives visiting loved ones.
If advance notice is given, visitors welcome to use the facilities. For example, may like to join loved ones in the spacious dining room for a meal, or even enjoy a light bite in one of the tea rooms.
In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.
Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!
Marine View Lodge has a Review Score of 9.6 (9.628) out of 10, based on 39 reviews in the last 2 years. Over all time Marine View Lodge has 75 reviews.
Review from A W (Daughter of Resident) published on 21 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the wonderful review we really appreciate valued feedback it was a pleasure to look after your dad.
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Review from P P (Daughter of Resident) published on 20 March 2025
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the wonderful review we are proud to give exceptional care and appreciate all feedback
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Review from M W (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
We are so proud to offer exceptional care to all our lovely residents and staff are so pleased when we receive such lovely feedback
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Review from Gina B (Sister of Resident) published on 7 March 2025
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Overall Experience
4.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the wonderful review we are proud to offer exceptional care.
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Review from Michael J (Husband of Resident) published on 7 March 2025
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the wonderful review we pride ourselves in providing exceptional care in a homely environment.
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Review from P P (Sister of Resident) published on 7 March 2025
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Overall Experience
4.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the wonderful review staff are always proud to hear that they do a great job.
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Review from I H (Son of Resident) published on 7 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
We are so thankful for your lovely review and proud to deliver excellent care to all.
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Review from J K (Friend of Resident) published on 5 December 2024
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5.0 out of 5
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Review from T W (Friend of Resident) published on 5 December 2024
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4.0 out of 5
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Review from A B (Daughter of Resident) published on 5 December 2024
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5.0 out of 5
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Review from A K (Daughter of Resident) published on 3 September 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Beverley Favager, Lodge Service Advisor at Marine View Lodge
Thank you for taking the time to provide a lovely review. Our staff will be pleased the high level of care they provide is recognised; they do go above and beyond for our residents.
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Review from Anthony G (Son of Resident) published on 3 September 2024
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Overall Experience
5.0 out of 5
Reply from Beverley Favager, Lodge Service Advisor at Marine View Lodge
Thank you.
Your five star review and positive comments are appreciated.
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Review from C B (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for giving us the opportunity to care for your father, it is always a pleasure to give outstanding care.
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Review from Helen R (Daughter of Resident) published on 6 August 2024
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the lovely review; it is always a pleasure to be entrusted with loved ones and give them the best care possible.
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Review from S G (Wife of Resident) published on 5 August 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for your review the team here always value feedback provided by relatives and are thrilled to hear you were happy with the care provided.
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Review from Julie F (Daughter-in-law of Resident) published on 21 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the wonderful review it is an absolute pleasure to have the opportunity to provide the highest standard of care and support to all our lovely residents and their families.
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Review from B O (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card •
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Overall Experience
3.0 out of 5
Reply from Matthew Bell, Regional Operations Manager at Marine View Lodge
Thank you for your review. I will ensure I feedback to the chefs at the home and get the menu reviewed, we do, however, always use fresh produce and haven't had any other concerns raised regarding the food. Also, we don't use any agency staff at the home, and therefore, have a small team of nurses who cover all the shifts and any annual leave and sickness. Therefore, they will work on different floors to ensure they know all our residents and work across days and nights. Please do though, call in and discuss any issues with our lodge manager, who would be more than happy to assist you.
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Review from A H (Wife of Resident) published on 26 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the lovely review; the team appreciate your support and is proud to give exceptional care to residents in our care.
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Review from A C (Wife of Resident) published on 26 April 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Many thanks for the lovely review I will forward your comments to the team, our team always strives to give exceptional care to both families and their loved ones.
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Review from N W (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Lawler, Manager at Marine View Lodge
Thank you for your kind words. I will make sure that the staff know that you appreciate all that they do. All rooms and public areas are cleaned on a daily basis, but I will draw your comments to the attention of our housekeepers. The hot water on your mother's floor is, we know, currently warm rather than very hot. That is being attended to.
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The Review Score of 9.6 (9.628) out of 10 for Marine View Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 39 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.628 for Marine View Lodge is calculated as follows: ( (329 Excellents x 5) + (95 Goods x 4) + (24 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 457 Ratings = 4.628
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Marine View Lodge is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 May 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Lodge Manager
Joined: 2021
When I first came to Marine View Lodge, I knew I was going to fit right in. There is truly a lovely feel to our Lodge that makes everyone feel comfortable and at home. All our staff members are warm and welcoming, it is an honour to work alongside so many caring individuals.
The core value at Marine View Lodge is to provide comprehensive, transparent care to all our residents, looking after their well-being whilst placing dignity and respect at the heart of everything we do.
We pride ourselves on providing a nurturing environment for all our residents. With an in-depth experience and knowledge of caring for those living with Dementia, we provide support for our residents and their families who are making the transition into a care home. We understand the difficulties and challenges that may arise, and we are here to talk through any questions or worries you may have.
Job Title: Lodge Service Advisor
Joined: 2021
I am the Lodge Service Adviser for Athena Healthcare Group at Marine View Lodge and Lighthouse Lodge, Wirral. I provide families with information required when considering a care home for their relative. The first point of contact and advise enquirers about the different types of care we provide, our Lodge features and the process involved for a relative moving into our Care Homes.
Enjoy showing families around the Lodges and answering any questions they may have, I assist them right up to admission of their relative and am always on hand thereafter. I love meeting families, prospective residents and helping to make the move into our Care Homes the best experience it can be.
My role also involves building relationships in the community working with organisations, businesses, charities, etc and providing information in relation to the care provided at Athena Healthcare.
I enjoy spending time with my family, and I love dogs. I enjoy walking my dog, Buddy.
