the staff have given her the confidence to take part in activities
L D (Daughter of Resident)
My mother-in-law's care has been beyond exemplary.
L L (Son-in-law of Resident)
The standard of this care home should be the goal that all care homes should strive for.
J F (Husband of Resident)
All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Visitors welcome at any time
Onsite car park for visitors
Fairfield Manor Care Home has a Review Score of 9.8 (9.818) out of 10, based on 51 reviews in the last 2 years. Over all time Fairfield Manor Care Home has 82 reviews.
Review from M S (Respite Resident) published on 7 April 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue M (Daughter of Resident) published on 14 February 2020
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.818) out of 10 for Fairfield Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 51 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.818 for Fairfield Manor Care Home is calculated as follows: ( (523 Excellents x 5) + (62 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 603 Ratings = 4.818
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Fairfield Manor Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2025
Shibu is the Home Manager at Fairfield Manor Care & Nursing Home, a role he is excited to step into after several years as the Clinical Deputy Manager. Shibu has a wealth of knowledge and experience in the healthcare sector and is a registered nurse with a specialty in cardiology. He is passionate about supporting families and their loved ones as they transition into the next chapter of their lives, always ready to offer guidance and care.
Job Title: Customer Relations Manager
Joined: 2024
Louise Chilcott is our Customer Relations Manager at Fairfield Manor Care & Nursing Home. With over 20 years of experience in management roles, Louise is eager for a fresh start. She looks forward to meeting all the residents and enhancing their care journeys.
